933 Tni Jobs - Page 7

Hi Job Seekers, We are hiring for a Multinational BPO at Bangalore location! We are seeking a skilled and enthusiastic Process Trainer to join our team. The role involves training new hires and existing employees on process knowledge, product updates, and standard operating procedures. CTC- up to 4.5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for Process trainer CTC- up to 7 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for AM CTC- up to 4.5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for QA CTC- up to 9.5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for Manager OPs Note- We need multilingual candidates like English + ...

Senior Training Manager - Trust & Safety Business - Hyderabad Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and curren...

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....

Job Roles & Responsibilities : Excellent organization and project management skills - this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives. Strengthen internal processes for communications, needs identification, internal facilitator management and reporting dashboards and metrics. Identify opportunities for ongoing process improvements and drive team to implement such projects. Responsible to design and facilitate Training Programs Delivery of Batches in adherence to times lines Conducting Training Needs Analysis Training Metrics and Performance Dashboards Content Deve...

Company: Globiva Location: Gurgaon (Work from Office) Working Days: 6 Days Job Title: Training Manager BPO Experience: 7-12 Years (Training + Team Handling) Key Responsibilities: Manage and lead a team of trainers, Lead Trainers and AM Training across multiple BPO processes (Voice/Non-Voice Sales & Customer Service). Design, develop, and deliver training programs covering process, product, and soft skills. Conduct Training Need Identification (TNI) and Training Need Analysis (TNA) to improve performance and productivity. Monitor and evaluate training effectiveness, ensuring agents are production-ready. Collaborate closely with Operations and Quality teams to enhance performance metrics. Driv...

Company: Globiva Location: Gurgaon Job Summary Globiva is hiring a Sales Process Trainer with a minimum of 1 year of BPO training experience. The trainer will be responsible for NHT, OJT, refresher sessions, PKT, and continuous sales capability building, ensuring high throughput and strong training efficacy. Key Responsibilities Conduct New Hire Training (NHT) on sales process, product knowledge, objection handling, compliance, and systems. Drive smooth transition of trainees from NHT to OJT (nesting phase) ensuring readiness for production. Deliver Refresher Training to improve sales conversion, upselling, cross-selling, and compliance adherence. Conduct Pre-Knowledge Tests (PKT), assessmen...

Dear Aspirants, Sagility is hiring for Process Trainer's.... Candidates should have experience from International Voice process training. Eligibility criteria: • Education: Any Graduate • Experience: 3+ Years • Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks • Excellent facilitation, coaching (both in the virtual and F2F environment) • Should have good exposure on MS Excel, word and PowerPoint • Should have excellent English communication skills and facility skills Should be flexible to work in the shifts. Roles & Responsibilities: • Collaborate with the Claims Administration management team to identify training needs a...

Job Title: Training Analyst Location: Noida Package: up to 12 LPA Key Responsibilities Design and deliver targeted training programmes, workshops, and coaching sessions for WCOB (Wholesale Client Onboarding) KYC teams. Conduct training needs analysis to identify knowledge and skill gaps within client onboarding processes. Monitor the effectiveness of training, providing recommendations for improvement and standardization. Stay up to date with industry trends, regulatory changes, and best practices in KYC and client onboarding. Partner with stakeholders across WCOB, Compliance, and Risk functions to align training with business needs. Ensure training content meets governance and compliance re...

Job Description Job Title/Role - Beat Trainer DTH Job Position- Assistant Manager Employment Type- Permanent Job (Full Time) Education- Graduate (Preferable BE. B. Tech) Experience - 1-2 + years Company Profile - www.upgrad.com The incumbent will be responsible for Beat Training for the respective areas. Ideal Candidate Profile (Essential Attributes) 1-2+ years of work experience in Training Graduate / minimum 2 years Diploma after 12th pass. Prior DTH training experience (Preferable) Sales/Retail/DTH training (telecom) experience required Need to open for Travel in local area (Customer Premise & Modern Trade Stores) Need to open for outstation travel Need to have Classroom/Online/Field Trai...

- Design and deliver training programs for international processes - Focusing on TNI, TTT , TNA , OJT - Develop curriculum materials and assessments to measure trainee performance Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943 Required Candidate profile - Min 1 year experience on papers as Process Trainer in International Process. - Excellent communication skills in English. Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943.

Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Should have hands on experience with 7QC tools and should be part of feedback and coaching. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience...

Greetings from iEnergizer We are Urgently Hiring: - Role: Process Trainer Location: Chennai, New Perungalathur Contact Person: HR Sharan - 9266364422 Requirement: - 1. Only local to South India to Apply with local languages like Tamil/ Telugu/ Kannada etc. 2. 1+ Year of Experience in Process Training . 3. Should be well aware of Training Metrics like TNA, TNI, Refresher, OJT, Quality etc. 4. Aware of CSAT, NPS etc . 5. ONLY from BPO 6. Technical Process Training is an added advantage. Budget: 4.2 LPA Regards Sharandeep Kaur iEnergizer

Greetings ! We are hiring for Leaning and Development Specialist to join our Team! What is this role? The Learning and Development - Team Leader will be responsible for providing Behavioral & Leadership training related to the Learning Multiverse and other L&D initiatives to both operational and support Team members (Middle Management level) and supporting administrative training tasks Main Responsibilities: In this individual contributor role, you will Assess the needs of the stakeholders and establish the learning goals, desired outcomes, and indicators of success Identify appropriate learning solutions using tools such as surveys, interviews, focus groups, and sampling techniques Design a...

Join our dynamic IT Services organization as a Senior Learning & Development Specialist, combining deep facilitation expertise in English language, voice & accent, and behavioural skills with strong content development capabilities. This role focuses on designing, delivering, and digitizing globally relevant learning programs that enhance communication, client engagement, and professional effectiveness for IT professionals across multiple geographies Partner with global business and learning teams to analyze needs related to English fluency, voice modulation, accent neutralization, soft skills, and behavioural competencies aligned with business and client requirements.? 5+ years of L&D exper...

Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

V & A Trainer - International Voice only Voice & Accent training Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- Rotational (24*7)

Profile - Process Trainer (International Process) Location - Noida Salary - upto 6.5 LPA Qualification - Any Graduate Experience - 2-4 Year Skills - Good knowledge about TNA, TNI & Throughtput, OJT & PKT HR Rahul Aryan - 9315128616 (Whatsapp)

Position: Process Trainer Location: Noida Department: Training & Quality Experience Required: 2-4 years as a Process Trainer in BPO/Customer Service. Employment Type: Full-time About the Role We are seeking an enthusiastic and experienced Process Trainer to join our team. The trainer will be responsible for delivering engaging and effective training sessions for new hires and existing employees, ensuring they are equipped with the knowledge, skills, and confidence to deliver excellent customer service. Key Responsibilities Conduct process and product training for new hires and tenured employees. Deliver New Hire Training (NHT), Refresher Training, and Upskilling programs . Design, update, an...

Role Overview We are inviting enthusiastic fresh graduates to join us as Trainees in our Employee Experience or Learning & Development (L&D) teams The final placement will be decided based on the interview evaluation This role offers a unique opportunity to contribute to people-centric initiatives while building strong foundations in HR functions. Key Responsibilities Depending on placement in Employee Experience or L&D, responsibilities may include:Assisting in planning and executing employee engagement activities and events Supporting coordination and administration of training programs Preparing and maintaining reports, feedback, and communication related to employee initiatives Managing ...

Gu Job Description Process Trainer - Insurance Location Gurgaon 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-go...

Must have Min 2yrs exp as a Process Trainer from International Voice process BPO. Well Versed with TNA TNI Training Metrics Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Training Development work includes developing training curriculum/materials, selecting appropriate delivery mechanisms, delivering training, and monitoring training effectiveness for the general workforce and for targeted discipline/technical areas: Discipline/Technical Training Discipline-specific professional and process/tool knowledge training (e.g., Finance function training on external accounting standards and internal financial systems/control processes) Discipline-specific competency training (e.g., Influence and Negotiation training for Sales Representatives) Non-Technical Training Training on general workplace standards, processes, and tools (e.g., Supervisor Training, Employee Time...

Training & Development work includes developing training curriculum/materials, selecting appropriate delivery mechanisms, delivering training, and monitoring training effectiveness for the general workforce and for targeted discipline/technical areas: Discipline/Technical Training Discipline-specific professional and process/tool knowledge training (e.g., Finance function training on external accounting standards and internal financial systems/control processes) Discipline-specific competency training (e.g., Influence and Negotiation training for Sales Representatives) Non-Technical Training Training on general workplace standards, processes, and tools (e.g., Supervisor Training, Employee Ti...

Training & Development work includes developing training curriculum/materials, selecting appropriate delivery mechanisms, delivering training, and monitoring training effectiveness for the general workforce and for targeted discipline/technical areas: Discipline/Technical Training Discipline-specific professional and process/tool knowledge training (e.g., Finance function training on external accounting standards and internal financial systems/control processes) Discipline-specific competency training (e.g., Influence and Negotiation training for Sales Representatives) Non-Technical Training Training on general workplace standards, processes, and tools (e.g., Supervisor Training, Employee Ti...

We are looking for a seasoned L&D professional in Tyger Capital to design, develop and deliver training program that drive business results. Job Responsibility: 1. Training Delivery & management : Design & Deliver training programs, which includes content & data management. 2. Monitoring and Evaluation : Monitor & evaluate the effectiveness of training programs through feedback, assessments, and key performance indicators (KPIs). Use evaluation results to continuously improve training content, methods and delivery 3. Stakeholder Engagement : Work closely with department heads, HR, and senior management to understand training needs and align training programs with organizational objectives 4....