Role & responsibilities Excellent Knowledge in Denials Can perform HIPAA compliant auto and manual posting requirements Executes daily payment posting batch reconciliation Understanding of posting offsets, forward balance, and refund processing / posting Familiar with denial and remarks codes to perform posting and assignment of AR appropriately Familiar with secondary billing process while perform cash posting Clear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of Benefits Ensure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practices Good verbal and written communication and presentation skills Ability to execute and accomplish tasks consistently within deadlines Basic knowledge of MS Office Experience working on imagine systems and Advanced MD would be an added advantage Candidate Requirements: Willingness to work in US shifts Minimum 1 year experience in Medical RCM {Revenue Cycle Management} Candidate should have good knowledge of denials Share your CV Parineeta Dutta /7020794886/ parineeta.dutta@in.credencerm.com Diya Dhanani/ 7758938726/diya.dhanani@in.credencerm.com

Role & responsibilities Excellent Knowledge in Denials Can perform HIPAA compliant auto and manual posting requirements Executes daily payment posting batch reconciliation Understanding of posting offsets, forward balance, and refund processing / posting Familiar with denial and remarks codes to perform posting and assignment of AR appropriately Familiar with secondary billing process while perform cash posting Clear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of Benefits Ensure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practices Good verbal and written communication and presentation skills Ability to execute and accomplish tasks consistently within deadlines Basic knowledge of MS Office Experience working on imagine systems and Advanced MD would be an added advantage Candidate Requirements: Willingness to work in US shifts Minimum 1 year experience in Medical RCM {Revenue Cycle Management} Candidate should have good knowledge of denials Share your CV Isha Agarwal /9225502386/ isha.agarwal@in.credencerm.com Fatima Tamboli/ 8956252023/fatima.tamboli@in.credencerm.com

Job Roles & Responsibilities Develop, maintain, and enhance automation solutions using Python. Implement Robotic Process Automation (RPA) to automate repetitive and rule-based tasks. Leverage AI-driven solutions to automate complex decision-making processes. Design and deploy Low-Code Process Automation (LCPA) solutions to create end-to-end workflow automation. Collaborate with cross-functional teams to assess automation opportunities and translate business needs into technical solutions. Develop APIs and integrate automation tools with existing enterprise applications and data sources. Ensure scalability, security, and maintainability of automation solutions. Monitor automation performance, troubleshoot issues, and optimize processes for efficiency. Stay updated on emerging technologies in automation, AI, and process optimization. Candidate Requirements Bachelors degree in Computer Science, Engineering, or a related field. 4+ years of experience in Python development, with a strong understanding of automation frameworks. Experience with RPA tools such as UiPath, Blue Prism, or Automation Anywhere. Knowledge of AI/ML technologies and their application in process automation. Experience with Low-Code/No-Code platforms such as Appian, Power Automate, or Mendix. Proficiency in API development, integration, and cloud-based automation solutions. Familiarity with databases, SQL, and data processing. Strong problem-solving skills and the ability to work in a fast-paced environment. Excellent communication skills and the ability to collaborate effectively with stakeholders. Experience with containerization and cloud platforms (AWS, Azure, GCP). Knowledge of DevOps practices and CI/CD pipelines. Familiarity with process mining and business process modelling techniques. Certifications in RPA, AI, or Low-Code platforms

Best in Market Salaries from 2.52 lakhs plus • 7 week new hire training program • Unlimited Incentive Plan with transparent KRA's • Enhance your Analytical/Decision Making & Negotiation skills • Cross functional Growth opportunities within 6 months for experienced candidates • Free Medical/Life insurance • Employee Centric & Compliant Policies • Free Home Pick & Drop Transportation • Fixed shifts post the training period [Rare changes in case of business requirements] • 7:15 min login plus 45 minute break = 8 hour shifts • Free transport [Home pick-up & drop

* Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. * Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working * Highlights Unlimited Incentive Plan with transparent KRA's Free Medical/Life insurance Free Home Pick & Drop Transportation 7:15 min login plus 45 minute break = 8 hour shifts Interested Candidates can share resumes on vanshita.sonawane@in.credencerm.com or pratiksha.ghumbre@in.credencerm.com or can call on 9511868722 (HR Vanshita) or 7972689493 (HR Pratiksha)

Role & responsibilities Excellent Knowledge in Denials Can perform HIPAA compliant auto and manual posting requirements Executes daily payment posting batch reconciliation Understanding of posting offsets, forward balance, and refund processing / posting Familiar with denial and remarks codes to perform posting and assignment of AR appropriately Familiar with secondary billing process while perform cash posting Clear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of Benefits Ensure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practices Good verbal and written communication and presentation skills Ability to execute and accomplish tasks consistently within deadlines Basic knowledge of MS Office Experience working on imagine systems and Advanced MD would be an added advantage Candidate Requirements: Willingness to work in US shifts Minimum 1 year experience in Medical RCM {Revenue Cycle Management} Candidate should have good knowledge of denials Share your CV Shweta Thombare/7031257111/ shweta.thombare@in.credencerm.com Diya Dhanani/ 7758938726/ diya.dhanani@in.credencerm.com

Role & responsibilities Excellent Knowledge in Denials Can perform HIPAA compliant auto and manual posting requirements Executes daily payment posting batch reconciliation Understanding of posting offsets, forward balance, and refund processing / posting Familiar with denial and remarks codes to perform posting and assignment of AR appropriately Familiar with secondary billing process while perform cash posting Clear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of Benefits Ensure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practices Good verbal and written communication and presentation skills Ability to execute and accomplish tasks consistently within deadlines Basic knowledge of MS Office Experience working on imagine systems and Advanced MD would be an added advantage Candidate Requirements: Willingness to work in US shifts Minimum 1 year experience in Medical RCM {Revenue Cycle Management} Candidate should have good knowledge of denials Share your CV Nandani Rohra /7709176585/ nandani.rohra@in.credencerm.com Kalim Khan/ 9881208270 /kalim.khan@in.credencerm.com

Job Roles & Responsibilities Actively develop the capabilities and business acumen of direct reports, drives the development of team members, ensuring full and well Demonstrate leadership skills with experience managing teams of 13-18 members. Maintain daily shrinkage at less than 5%. Monitor calls and ensure compliance and quality performance. Expectation is to do 3 call monitoring per day, strategically across BQ and other team members Weekly performance review with team. 15 second talk-offs for the day; i.e. assisting team members by taking over calls where they are unable to resolve the account Ensuring that at least 40% of his team earns incentive. Ensure full compliance with all company, departmental, legal, and regulatory requirements Understand and execute policies, processes and procedures of the organization. Strong Focus on collector upskilling and programs goals. Good interpersonal skills and ability to retain and sustain tenure thru strong connect with team members. Ability to set targets as per the process requirements and business goals. Identifying opportunities/training needs and defining training/coaching plan for team members. Knowledge of KRAs, performance metrics and reports. Candidate Requirements Team Leader collections with minimum experience in same role for 1 year. Candidates with 1 year of Third Party Collections Experience would be preferred. At least 4 years of experience with the BPO business. Willingness to work night shifts. Good verbal and written communication and presentation skills. Preferred Qualification Any Graduate Will have to lead a team of around 15-18 collection agents and drive the required client goals Should have basic knowledge of MS office. Should be well versed with excel & PPT specially. Should have good process and people management skills, should be a fast learner and flexible in terms of adapting to the environment.

Job Role & responsibilities The role will be responsible for developing, testing, improving and maintaining new and existing databases to help users retrieve data effectively. Working as a part of our IT team, you will work closely with developers to ensure system consistency. You will also collaborate with administrators and clients to provide technical support and identify new requirements. Communication and organization skills are keys for this position, along with a problem-solution attitude. Ultimately, you should be able to ensure our database systems run effectively and securely on a daily basis. SQL Server 2019, 2017/2016, 2014. Complex TSQL query writing. SSIS and SSRS along with very basic understanding of C#. Design stable, reliable and effective databases. Optimize and maintain legacy systems. Modify databases according to requests and perform tests. Solve database usage issues and malfunctions. Liaise with developers to improve applications and establish best practices. Gather user requirements and identify new features. Develop technical and training manuals. Provide data management support to users. Ensure all database programs meet company and performance requirements. Research and suggest new database products, services and protocols. Candidate Requirements BSc degree in Computer Science or relevant field. Experience of over 3 years in a product/service company in the given role. Proven work experience as a Database developer. In-depth understanding of data management (e.g. permissions, recovery, security and monitoring). Knowledge of software development and user interface web applications. Hands on experience with TSQL. Excellent analytical and organization skills. An ability to understand front-end user requirements and a problem-solving attitude. Excellent verbal and written communication skills. Shift hours - 8.30pm-5.30am IST Only Immediate Joiners Required

Role & responsibilities Excellent Knowledge in Denials Can perform HIPAA compliant auto and manual posting requirements Executes daily payment posting batch reconciliation Understanding of posting offsets, forward balance, and refund processing / posting Familiar with denial and remarks codes to perform posting and assignment of AR appropriately Familiar with secondary billing process while perform cash posting Clear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of Benefits Ensure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practices Good verbal and written communication and presentation skills Ability to execute and accomplish tasks consistently within deadlines Basic knowledge of MS Office Experience working on imagine systems and Advanced MD would be an added advantage Candidate Requirements: Willingness to work in US shifts Minimum 1 year experience in Medical RCM {Revenue Cycle Management} Candidate should have good knowledge of denials Share your CV Shweta Thombare Contact : 7031257111 Email : shweta.thombare@in.credencerm.com

Job Roles & Responsibilities Diagnose and resolve technical hardware and software issues such as operating systems, Microsoft Office, mails, Outlook, Internet Explorer, desktops, laptops, printers, basic LAN/WAN connectivity and others as assigned. Escalate the issue accordingly to escalation process when unable to resolve it. Manage service requests, software installations, new computer setups, upgrades. Monitor daily backups, etc. Ensure all system & Servers are updated with latest antivirus & Window patches. Respond to requests for technical assistance in person, via phone, electronically. Advise user on appropriate action. Managing the service desk. Documentation, Coordinate with Vendor, Service Provider, etc. Basic knowledge of Networking such as VLAN Configuration, Firewall CFS, DHCP on Cisco switch Candidate Requirements At least 6 years of experience. Knowledge of computer hardware, operating system & application such Microsoft Office, Mailing system, Internet explorer, basic networking, printers etc. Troubleshooting the Hardware and Software problems. Should be open to work in 24*7 environments. Good communication skills. Ability to respond to production issues on a 24x7 basis and extending beyond Normal Working Hours. Should be 12th or Diploma with Certification in Technical course

Job Roles & Responsibilities : Will responsible for installation, configuration, managing & troubleshooting of Networks devices such as Routers, Switches, Firewall , load balancer, Vulnerability Scanners, other networking & Security devices, appliances. Coordinate with users, service Providers & vendors to ensure timely and satisfactory resolution. Create technical documentation, network diagrams, inventory control documentation, Incident Report, Change Management and security documentation. Conduct daily performance checks on networking & Security devices. Deploy and maintain access-list and firewall policies for high throughput environments. Design and implement firewall, VPN, and IDS/IPS solutions. Design and implementation of CME and CISCO IP Phone. Desired Skills : At least 4+ years of experience Experience with addressing, sub-netting, routing, switching, VLANs, VTP, STP, NAT, VPN, VRRP, HSRP etc. Proficient experience in Sonicwall is mandatory. Hands-on experience in implementing, administrating and troubleshooting network devices: ASA, network switches, routers and network load balancers; other firewall and other security appliances. Strong knowledge of firewall policies, NAT rules, IP SLA, VoIP, SIP, IPSec VPN, IDP & IPS, RADIUS and TACACS. Strong knowledge of protocols MPLS, OSPF, BGP, EIGRP, QoS, GRE, NetFlow WAN, Voice over IP (VoIP), SIP/SIP-T technologies. A good level of experience implementing and administering common TCP/IP based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc. Evaluate, implement and monitor incoming network change requests. Participate in peer review of new or modified LANs/WANs/VoIP strategy and advise on impact of proposed network changes. Experience with standard network and security change and configuration control policies. Knowledge of network monitoring and administration tools (Solarwind, Nagios, OpenNMS,) Should know the difference between OSPF and EIGRP protocol. Must be able to work effectively with little supervision as well as in a team environment. Ability to respond to production issues on a 24x7 basis and extending beyond Normal Working Hours. Should be Graduate or Diploma with Certification in Technical course. Should be CCNP certified

Job Roles & Responsibilities • Network Infrastructure Management: Oversee the design, installation, configuration, and maintenance of network equipment, including routers, switches, firewalls, and other related devices. • Operational Excellence: Manage the day-to-day operations of the IT infrastructure, ensuring the network is running optimally and all systems are functioning smoothly. • Network Monitoring & Optimization: Monitor network performance to proactively identify and resolve issues, ensuring maximum uptime and efficiency. • Network Design & Documentation: Create and maintain accurate network diagrams, documentation, and configuration details to support network planning, communication systems, and future upgrades. • Network Configuration & Management: Configure and manage critical network components such as access control lists (ACLs), DHCP, IPsec tunnels, VLANs, routing, and switching. • MPLS Management: Oversee the configuration, maintenance, and troubleshooting of MPLS technology to ensure reliable and high-performance connectivity. • IT Asset & Inventory Management: Maintain accurate records of network infrastructure and IT assets, ensuring efficient management of hardware and software resources. • IT Security & Compliance: Develop and enforce IT security policies and procedures to safeguard the network infrastructure and sensitive data. Ensure compliance with relevant industry standards. • Documentation & Process Management: Establish and maintain robust documentation processes for network configurations, incidents, and operational procedures. • Helpdesk & Service Desk Management: Oversee the management and resolution of support requests through the Helpdesk & Service Desk, ensuring timely and effective responses to technical issues. • Team Leadership: Manage and mentor the Helpdesk and Engineer teams, fostering professional growth and promoting a collaborative work environment. Candidate Requirements • Experience: At least 7 years of experience in IT management, with a focus on network and server infrastructure. • Technical Expertise: Strong hands-on experience with Cisco Routers, Cisco Switches, SonicWALL and Barracuda Firewalls. • Network Protocols: In-depth knowledge of routing protocols such as BGP, RIP, IGRP, EIGRP, and related technologies. • Network Security: Proven experience in hardening network devices and ensuring robust security measures across the network infrastructure. • Problem-Solving Skills: Strong ability to troubleshoot, administer, and optimize network infrastructure, including firewalls, routers, and switches. • Leadership: Experience in managing cross-functional teams, including Helpdesk and engineering teams, with an emphasis on coaching, development, and performance improvement. • Certifications: Relevant certifications such as Cisco CCNP, CCIE, or similar would be advantageous. • Availability: Open to working in a 24/7 environment to ensure network continuity and quick issue resolution when needed. • Knowledge of Frameworks: Familiarity with ITIL, ISO27001, and PCI DSS frameworks, ensuring adherence to best practices and regulatory requirements. • Language Proficiency: Strong command of English and the ability to communicate effectively with offshore teams and stake holders.

Job Roles & Responsibilities Managing IT infrastructure. Installing, configuring and managing network equipment including routers, switches, firewall. Maintaining the day-to-day IT operation. Network Monitoring to maximising network performance. Create accurate network diagrams and documentation for design and planning network communication systems. Configuring and managing of Access list, DHCP IP Sec tunnel, VLANs, Routing & Switching. Configuration and maintenance of MPLS technology. IT Asset & Inventory Management. Manage and implement IT Securities policies and procedures. Ensure proper Documentation process is in place. Handling Helpdesk & Service Desk. Managing Helpdesk & Engineer Team. Candidate Requirements At least 5 years of experience in IT Management including Network and Servers. A good command of English and able to handle offshore users. Hand on experience on Cisco Router, Cisco Switches, SonicWALL Firewall & Barracuda Firewall. Should have knowledge about Hardening of Network devices. Ability to implement, administer, and troubleshoot network infrastructure devices, including firewall, routers, switches. Should have knowledge and implementation experience on routing protocols BGP, RIP, IGRP, EIGRP etc. Should be open to work in 24*7 environments. Knowledge of ITIL, ISO27001 & PCI framewor

Compensation Strategy & Management: Lead the development and execution of the companys compensation strategy, ensuring alignment with business objectives and competitive market positioning. Oversee the design and administration of salary structures, job grades, and bonus/incentive plans. Manage annual compensation review cycles, ensuring data-driven decisions on pay increases, promotions, and bonuses. Analyze and benchmark compensation data to ensure competitive positioning and internal equity. Partner with senior leadership to develop and implement compensation plans that attract, retain, and motivate top talent. Benefits Administration: Oversee the design, implementation, and management of employee benefits programs, including health, wellness, retirement plans, insurance, and other employee perks. Ensure benefits offerings are competitive, cost-effective, and aligned with employee needs and expectations. Manage vendor relationships for benefits providers and regularly assess plan performance and employee satisfaction. Develop and communicate benefits strategies and policies to employees to ensure understanding and engagement. Compliance & Regulatory Management: Ensure compliance with all local, state, and central government laws and regulations related to compensation, benefits, and labor practices. Conduct regular audits to ensure policies and practices are compliant and identify areas for improvement. Stay up-to-date with changing labor laws, compensation regulations, and benefits trends, and proactively adjust company policies as necessary. Lead the preparation and submission of any government filings and reports related to compensation and benefits programs. Team Leadership & Development: Lead, mentor, and develop a high-performing HR team specializing in compensation, benefits, MIS and compliance. Build strong cross-functional relationships with other HR teams (Talent Acquisition, Employee Relations, etc.) and business leaders. Provide guidance on complex compensation-related matters, internal equity issues, and benefits program concerns. Reporting & Analytics: Develop and deliver regular reports and analytics related to compensation and benefits program performance, cost management, HR metrics and employee satisfaction. Use data to drive decisions and continuous improvement of compensation and benefits offerings. Provide leadership with insights into the effectiveness of compensation and benefits programs and recommendations for changes or enhancements. Education & Experience: Minimum Bachelor's degree in Human Resources, Business Administration, or related field. Minimum 12 years of HR experience, with at least 5 years in a leadership role managing compensation, benefits, and compliance in a large, fast-paced BPO environment. Strong knowledge of HR policies, practices, and legal regulations related to compensation, benefits, and compliance, especially within the BPO industry. Experience in designing, managing, and bench marking compensation structures, incentive plans, and benefits programs for large-scale, multi-location operations. Proven experience with HRIS systems, compensation and benefits software, and data analytics tools. Skills & Competencies: Strategic thinker with the ability to align compensation and benefits programs to business objectives and employee needs. Strong analytical skills with the ability to interpret data and make informed recommendations. Excellent communication and interpersonal skills, with the ability to engage effectively with executives, employees, and external partners. Deep understanding of compensation and benefits legislation, tax laws, and industry best practices. Demonstrated ability to manage complex projects, work under pressure, and meet deadlines. Strong leadership, team management, and mentoring capabilities.

Role & responsibilities Excellent Knowledge in Denials Can perform HIPAA compliant auto and manual posting requirements Executes daily payment posting batch reconciliation Understanding of posting offsets, forward balance, and refund processing / posting Familiar with denial and remarks codes to perform posting and assignment of AR appropriately Familiar with secondary billing process while perform cash posting Clear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of Benefits Ensure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practices Good verbal and written communication and presentation skills Ability to execute and accomplish tasks consistently within deadlines Basic knowledge of MS Office Experience working on imagine systems and Advanced MD would be an added advantage Candidate Requirements: Willingness to work in US shifts Minimum 1 year experience in Medical RCM {Revenue Cycle Management} Candidate should have good knowledge of denials Share your CV Nidhi Singh / 7526010990/nidhi.singh@in.credencerm.com Parineeta Dutta /7020794886/ parineeta.dutta@in.credencerm.com

Job description Role & responsibilities Excellent Knowledge in Denials Can perform HIPAA compliant auto and manual posting requirements Executes daily payment posting batch reconciliation Understanding of posting offsets, forward balance, and refund processing / posting Familiar with denial and remarks codes to perform posting and assignment of AR appropriately Familiar with secondary billing process while perform cash posting Clear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of Benefits Ensure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practices Good verbal and written communication and presentation skills Ability to execute and accomplish tasks consistently within deadlines Basic knowledge of MS Office Experience working on imagine systems and Advanced MD would be an added advantage Candidate Requirements: Willingness to work in US shifts Minimum 1 year experience in Medical RCM {Revenue Cycle Management} Candidate should have good knowledge of denials Share your CV Ayesha Shaikh /7756051577/ ayesha.shaikh@in.credencerm.com

I * Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. * Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working * Highlights Unlimited Incentive Plan with transparent KRA's Free Medical/Life insurance Free Home Pick & Drop Transportation 7:15 min login plus 45 minute break = 8 hour shifts Interested Candidates can share resumes on divya.kotiyana@in.credencerm.com or nikita.naik@in.credencerm.com or can call on 7028550955 (HR Divya Kotiyana) or 7757961339 (HR Nikita Naik)

Job Role 1. Training Strategy and Leadership: Develop and implement a company-wide training and development strategy aligned with business objectives, client needs, and industry best practices. Oversee the design, delivery, and continuous improvement of training programs for new hires, existing employees, and leadership teams in the RCM BPO space. Lead, mentor, and manage the training department, including trainers and learning and development professionals, to ensure consistent delivery of training across all service lines. 2. RCM BPO Knowledge Development: Ensure training programs address key components of Revenue Cycle Management, including billing, coding, claims management, payer relations, compliance, and regulatory standards. Collaborate with subject matter experts (SMEs) to create specialized content for different roles within the RCM process (e.g., medical coders, billing specialists, claim adjudicators). Stay current with changes in the healthcare industry and RCM technology to ensure training materials reflect the latest trends, tools, and regulations. 3. Performance Improvement: Analyze operational performance metrics to identify training gaps and areas for improvement and develop targeted programs to address these needs. Monitor the effectiveness of training programs through assessments, feedback, and KPIs to ensure training initiatives result in improved employee performance and business outcomes. Partner with operations leadership to drive continuous improvement in quality, efficiency, and employee engagement through ongoing training initiatives. 4. Onboarding and Upskilling: Oversee the development and execution of comprehensive onboarding programs for new employees, ensuring a smooth transition into the company and its operations. Create and manage upskilling programs for existing staff to increase their knowledge and performance in core RCM functions. 5. Client-Focused Training: Ensure that training programs are tailored to the needs of client accounts, focusing on client-specific processes, systems, and expectations. Serve as a key point of contact for clients regarding training requirements and ensure that the RCM BPO team consistently meets client standards and expectations. 6. Compliance and Certification: Ensure that all training programs adhere to healthcare industry regulations, compliance standards (e.g., HIPAA), and accreditation requirements. Lead efforts to establish and maintain certification programs for employees in relevant areas of RCM, including coding certifications and compliance training. 7. Budget and Resource Management: Manage the training departments budget, ensuring that resources are allocated efficiently across training programs and initiatives. Evaluate and incorporate training technologies (LMS platforms, virtual learning tools) to enhance program delivery and learner engagement. Desired Skills Education: Bachelor's degree in Healthcare Management, Business Administration, or related field. A Masters degree is a plus. Experience: Minimum 15 years of experience in training, learning, or development in the BPO or healthcare industry. At least 5 years in a leadership role overseeing large-scale training programs for RCM or similar services. In-depth knowledge of Revenue Cycle Management processes, healthcare billing and coding, regulatory compliance, and payer systems. Experience working with Learning Management Systems (LMS) and other digital learning platforms. Skills: Strong leadership and team management skills with the ability to inspire and motivate staff. Excellent communication, presentation, and interpersonal skills. Proven ability to develop and execute training programs that drive measurable performance improvements. Analytical mindset with the ability to assess training effectiveness and make data-driven decisions. Proficiency in project management and resource allocation.

Job Roles & Responsibilities Software Engineer develops high quality software, identifies and execute tasks in the software development life cycle, reviews and debugs code, collaborate with internal teams, and ensures deliverables are as per the requirement. Performing detailed requirements analysis, evaluating business processes, uncovering areas for improvement and applying all possible quality checks on implemented solutions before the artifacts are moved to production environment. Sr. Software engineers are responsible for developing, testing, implementing, verifying and supporting program. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Documenting and communicating the results of your efforts. Doing thorough investigation, documenting and sharing findings. Effectively communicating insights and plans to cross-functional team members and management. Ensuring solutions meet business needs and requirements. Performing unit testing. Candidate Requirements Graduation/Post graduation degree in Computer science stream. Minimum of 4-5 years of experience in Software development. Excellent knowledge of Visual Basic, Vb.Net, C# and SQL Server. Knowledge of bug/ task tracking tool (Jeera, Managengine Helpdesk) Good analysis and interpersonal skills. Shift Hours: 5.30pm-2.30am (IST) ( Cab Facilities Available) Work days: 5 Days + Alternate Saturdays working Work Mode: Work from Office