Position Overview: We are seeking a highly experienced Senior Director / AVP Revenue Cycle Operations Excellence & Claims Reimbursement Strategy, with a focus on Robotic Process Automation (RPA) to join our leadership team. This pivotal role will lead the strategic management and optimization of claims reimbursement processes, utilizing RPA technology to improve revenue cycle operations. The ideal candidate will have a proven track record in healthcare reimbursement, claims processing, and revenue cycle management, combined with the ability to drive technological innovation and process improvements. Excellent client engagement and presentation skills are essential for successfully communicating with clients and internal teams.In this senior leadership role, you will work closely with clients, senior executives, and cross-functional teams to streamline revenue cycle processes, optimize reimbursement practices, and implement RPA solutions. Your expertise in healthcare operations and automation will be crucial in improving claims payment efficiency, reducing denials, and enhancing overall revenue cycle performance.Job Roles & ResponsibilitiesStrategic Claims Reimbursement & Revenue Cycle Management:Oversee the entire claims reimbursement process, ensuring that claims from payers (insurance companies, government programs, etc.) are processed accurately and promptly.Analyze claims data to identify reimbursement trends and develop strategies to optimize claim submission, reduce denials, and improve reimbursement rates.Collaborate with finance, billing, and coding teams to ensure seamless claims submission, compliance with payer requirements, and financial success.Client Engagement & Relationship Management:Act as the primary point of contact for clients regarding claims reimbursement and revenue cycle management, providing guidance and expertise.Build and maintain strong relationships with clients, ensuring their needs are met, and their expectations are exceeded.Present data-driven insights, process improvement strategies, and RPA implementation updates to clients and senior leadership.Conduct regular client meetings, deliver presentations, and communicate complex reimbursement and operational details in an understandable and actionable manner.Proactively identify opportunities to improve client operations, providing customized solutions and strategic advice.RPA Strategy & Implementation:Lead the design and implementation of Robotic Process Automation (RPA) solutions to streamline claims reimbursement and revenue cycle functions.Identify opportunities to automate manual tasks and eliminate bottlenecks, reducing cycle times and improving accuracy in claims processing.Work with IT teams and external partners to implement and optimize RPA tools, ensuring they align with business needs and improve operational performance.Provide leadership and training for teams to effectively adopt RPA technologies and drive automation across revenue cycle functions.Revenue Cycle Optimization & Process Improvement:Identify inefficiencies within the revenue cycle and lead initiatives to improve workflows, accelerate payment cycles, and increase revenue.Monitor performance metrics related to claims processing, reimbursement rates, and revenue cycle KPIs to identify opportunities for improvement.Collaborate with cross-functional teams to implement and sustain process improvements, leveraging RPA and other automation tools to drive efficiency and reduce costs.Stay up-to-date with healthcare industry trends, payer policies, and regulatory changes to ensure the revenue cycle is in compliance and optimized.Leadership & Team Collaboration:Lead, mentor, and develop a high-performing team focused on revenue cycle management, claims reimbursement, and RPA implementation.Work closely with senior management and other departments to align revenue cycle strategies with broader organizational goals and drive company-wide performance improvements.Foster a culture of innovation, continuous improvement, and collaboration across teams, ensuring the successful adoption of new technologies and strategies.Client Presentations & Reporting:Develop and deliver strategic presentations and reports for clients, detailing revenue cycle performance, claims reimbursement trends, and recommendations for process improvements.Clearly communicate complex data and solutions, offering actionable insights to help clients enhance their operational efficiencies and revenue outcomes.Candidate RequirementsEducation:Bachelors degree, or a related field (Masters degree preferred).Experience:Minimum of 8-10 years of experience in revenue cycle management, claims reimbursement, and healthcare operations, with at least 5 years in a leadership or senior management role.Proven experience with RPA technologies (e.g., UiPath, Automation Anywhere, Blue Prism) and a strong ability to implement automation solutions to improve business processes.Strong background in client engagement, relationship management, and delivering client presentations.Expertise in healthcare billing systems, EHR, and claims processing systems.Skills & Competencies:Excellent communication and presentation skills, with the ability to explain complex data and technical concepts to both clients and non-technical stakeholders.Proven ability to build and sustain client relationships and successfully manage client expectations.Exceptional leadership and team management skills, with the ability to inspire, coach, and develop high-performing teams.Strong analytical skills with a focus on driving actionable insights from data.Knowledge of payer requirements, insurance regulations, and healthcare revenue cycle operations.

Job Roles & Responsibilities Develop, test and implement new software programs. Clearly and regularly communicate with management and technical support colleagues.Design and update software database. This includes, but is not limited to: Software Applications, Web Sites, Data Communication Processes and User Interfaces. Actively participate in requirement gathering, analysis & design. Produces high quality Technical Design specification (low level design). Test, maintain and recommend software improvements to ensure strong functionality and optimization. Independently install, customize and integrate commercial software packages. Facilitate root cause analysis of system issues. Work with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Identify ideas to improve system performance and impact availability Resolve complex technical design issues. Development of technical specifications and plans. Analyze user requirements and convert requirements to design documents. Make good technical decisions that provide solutions to business challenges. Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues. Compile timely, comprehensive and accurate documentation and or reports as requested. Possess up-to-date knowledge of technological developments in the industry. Possess strong problem solving and decision making skills while using good judgment. Multi-task and change from one task to another without loss of efficiency or composure. Arranging mandatory and desirable trainings for TL's and AM's. Training on QMS, data analysis and Basic quality tools to enhance process improvement. Candidate Requirements Understanding of Python Basics: Knowledge of syntax, variables, data types, and operators.Control Flow: Proficiency with conditionals (if, else, elif) and loops (for, while). Functions and Modules: Ability to define and use functions, and import and utilize modules.File Handling: Skills in reading from and writing to files, including handling different file formats like CSV and JSON. String Manipulation: Techniques for manipulating and parsing strings. Error Handling: Use of try, except, finally for managing exceptions and errors. Libraries and Frameworks: Familiarity with libraries like pandas, requests, BeautifulSoup, or Selenium for web scraping and automation. Regular Expressions: Ability to use regular expressions for pattern matching and text processing. APIs and Web Services: Knowledge of making HTTP requests and handling responses from APIs. Basic Data Structures: Understanding of lists, dictionaries, and sets for managing data. Desired SkillComputer Science or Engineering graduate with 4-5 years of experience 7+ years of experience in Python OR any RPA tools Excellent verbal and written communication skills Ability and willingness to learn new technologies Motivated to develop high quality code and proven testing skills and strategies Work from OfficeShift - 2pm-11pm

Role & responsibilitiesExcellent Knowledge in DenialsCan perform HIPAA compliant auto and manual posting requirementsExecutes daily payment posting batch reconciliationUnderstanding of posting offsets, forward balance, and refund processing / postingFamiliar with denial and remarks codes to perform posting and assignment of AR appropriatelyFamiliar with secondary billing process while perform cash postingClear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of BenefitsEnsure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practicesGood verbal and written communication and presentation skillsAbility to execute and accomplish tasks consistently within deadlinesBasic knowledge of MS OfficeExperience working on imagine systems and Advanced MD would be an added advantageCandidate Requirements:Willingness to work in US shiftsMinimum 1 year experience in Medical RCM {Revenue Cycle Management}Candidate should have good knowledge of denialsShare your CVParineeta Dutta/7020794886/parineeta.dutta@in.credencerm.comSneha Minj/7758931407/sneha.minj@in.credencerm.com

* Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.* Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2]This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working * HighlightsUnlimited Incentive Plan with transparent KRA's Free Medical/Life insurance Free Home Pick & Drop Transportation 7:15 min login plus 45 minute break = 8 hour shifts Interested Candidates can share resumes on tanishka.kamble@in.credencerm.com or rutuja.gaikwad@in.credencerm.com or can call on 9145078784(HR Tanishka) or 9175896080 (HR Rutuja)

This is a full-time on-site role located in Pune for an Human Resources | Training Executive Interviewer | Recruiter | Employee Relations professional. The role involves conducting interviews, recruiting new talent, managing employee relations, and developing training programs. Day-to-day tasks include identifying training needs, coaching employees, facilitating communication within the organization, and implementing HR policies.Key Responsibilities:Recruitment & Interviewing:Partner with hiring managers to understand recruitment needs and create job descriptions.Source, screen, and interview candidates for various positions across departments.Manage the recruitment process from initial contact through to offer and on boarding.Conduct interviews and evaluate candidates skills and cultural fit for the company.Employee Relations (ER):Act as a point of contact for employees seeking guidance on workplace issues.Manage and resolve employee concerns, grievances, and conflicts in a professional and timely manner.Promote positive employee relations by fostering a supportive work environment.Support the HR team with investigations, as necessary, and ensure compliance with company policies and labor laws.Human Resources (HR) and Employee Relations skillsBenefits:Competitive salary and benefits package.Opportunities for career development and advancement.A supportive and collaborative work environment.Free Transport.Day or Night Shift.Unlimited Incentives Open to Customer Service Executive with minimum 1 year of customer service experience

Role & responsibilitiesExcellent Knowledge in DenialsCan perform HIPAA compliant auto and manual posting requirementsExecutes daily payment posting batch reconciliationUnderstanding of posting offsets, forward balance, and refund processing / postingFamiliar with denial and remarks codes to perform posting and assignment of AR appropriatelyFamiliar with secondary billing process while perform cash postingClear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of BenefitsEnsure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practicesGood verbal and written communication and presentation skillsAbility to execute and accomplish tasks consistently within deadlinesBasic knowledge of MS OfficeExperience working on imagine systems and Advanced MD would be an added advantageCandidate Requirements:Willingness to work in US shiftsMinimum 1 year experience in Medical RCM {Revenue Cycle Management}Candidate should have good knowledge of denialsShare your CVFatima Tamboli/8956252023/ fatima.tamboli@in.credencerm.comZaheer Saudagar/ 8484813810 / zaheerulhaque.saudagar@in.credencerm.com

Job Role• Coordinating with vendor for daily transport operations. • Preparing roster on Move in sync on a daily basis. • Resolving employee concerns on transport request. • Checking roster for drops for inclusion and exclusion. • Coordinating drops at the drop Zone. • Coordinating with vendors to resolve any challenge related to cab failure or breakdown, make alternate arrangement for pickup\drop. • Managing calls and queries • Move in sync knowledge is must • OTA and OTD tracking in shift • Shift management Preferred Profile • MS Excel working knowledge • Graduate • Must have handled Employee transport in IT/ITES company for 2+ years • Must be flexible with timings, including night shifts • Should be enthusiastic and team player • Reasonable communication skills • Customer centricity

Job Role • Manage the maintenance and upkeep of all companys properties including plumbing, electrical, UPS, HVAC, carpentry, painting and general documentation maintenance & follow up on all equipment, etc. • Implement capital improvement projects including updating, replacing or improving HVAC, plumbing, etc. • Schedule preventative maintenance and 52 week calendar and service of all building systems• Control inventory.Conduct Month end audit for inventory of maintenance• Maintaining of snag rectification • Checking of electricity bill, BTU bill, maintenance, Project & DG bill. • Handling of all projects work like ( Civil, Electrical, HVAC, Carpentry & Plumbing)• Ensuring uniform temperature of 24deg +- 1deg maintained in all work areas and maintaining record of same • Coordinate with vendors to have the work done for R&M Preferred Profile • Diploma in Electrical/Electronic • Experience of handling Repair and maintenance for min 2yrs • Must be flexible with timings, including night shifts • Should be enthusiastic and team player • Basic computer skills • Strong communication skills.

* Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.* Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2]This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working * HighlightsUnlimited Incentive Plan with transparent KRA's Free Medical/Life insurance Free Home Pick & Drop Transportation 7:15 min login plus 45 minute break = 8 hour shifts Interested Candidates can share resumes on walnes.dsouza@in.credencerm.com or khateja.sayyed@in.credencerm.com or can call on 9513153479 (HR Walnes) or 7757922275 (HR Khateja)

Job Roles & Responsibilities Diagnose and resolve technical hardware and software issues such as operating systems, Microsoft Office, mails, Outlook, Internet Explorer, desktops, laptops, printers, basic LAN/WAN connectivity and others as assigned. Escalate the issue accordingly to escalation process when unable to resolve it. Manage service requests, software installations, new computer setups, upgrades.Monitor daily backups, etc.Ensure all system & Servers are updated with latest antivirus & Window patches.Respond to requests for technical assistance in person, via phone, electronically. • Advise user on appropriate action. Managing the service desk. Documentation, Coordinate with Vendor, Service Provider, etc.Escalation Management Candidate Requirements At least 4 years of experience. Knowledge of computer hardware, operating system & application such Microsoft Office, Mailing system, Internet explorer, basic networking, printers etc.Troubleshooting the Hardware and Software problems. Should be open to work in 24*7 environments. Good communication skills.Ability to respond to production issues on a 24x7 basis and extending beyond Normal Working Hours.

Job Roles & Responsibilities Diagnose and resolve technical hardware and software issues such as operating systems, Microsoft Office, mails, Outlook, Internet Explorer, desktops, laptops, printers, basic LAN/WAN connectivity and others as assigned. Escalate the issue accordingly to escalation process when unable to resolve it. Manage service requests, software installations, new computer setups, upgrades.Monitor daily backups, etc.Ensure all system & Servers are updated with latest antivirus & Window patches. Respond to requests for technical assistance in person, via phone, electronically. • Advise user on appropriate action. Managing the service desk. Documentation, Coordinate with Vendor, Service Provider, etc. Candidate Requirements At least 3 years of experience. Knowledge of computer hardware, operating system & application such Microsoft Office, Mailing system, Internet explorer, basic networking, printers etc.Troubleshooting the Hardware and Software problems. Should be open to work in 24*7 environments. Good communication skills.Ability to respond to production issues on a 24x7 basis and extending beyond Normal Working Hours.

Job Roles & Responsibilities • Develop and implement standards for code review, quality, storage, access and efficiency. • Coach and mentor the team on software best practices (design, coding, troubleshooting, work breakdown, work estimation, refactor strategies, automated testing). • Ability to handle 80% an individual hands-on experience and 20% to guide and remove technical impediments faced by the team of size 3-4 developers. • Responsible for understanding existing application architectures and determining the go forward solution. • Excellent written and verbal communication skills, including group leadership and executive presentations. • Help Implement future state application and platform roadmaps.• Build application packages, databases, front-ends and middleware to optimize implementations. • Specify non-functional software requirements and analyze all requirements to determine design feasibility within time and cost constraints. • Estimate software development timelines and be accountable to the timelines by actively managing risks and changing requirements. • Clearly and regularly communicate with management and technical support colleagues. • Design and update software database. This includes, but is not limited to: Software Applications, Web Sites, Data Communication Processes and User Interfaces. • Actively participate in requirement gathering, analysis & design. • Produces high quality Technical Design specification (low level design). • Test, maintain and recommend software improvements to ensure strong functionality and optimization.• Independently install, customize and integrate commercial software packages. • Facilitate root cause analysis of system issues. • Identify ideas to improve system performance and impact availability. • Resolve complex technical design issues.• Development of technical specifications and plans. • Analyze user requirements and convert requirements to design documents. • Make good technical decisions that provide solutions to business challenges. • Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues. • Compile timely, comprehensive and accurate documentation and or reports as requested.• Possess up-to-date knowledge of technological developments in the industry. • Possess strong problem solving and decision making skills while using good judgment. • Multi-task and change from one task to another without loss of efficiency or composure. Candidate Requirements• Hands on experience in application or product development in .Net technologies (C#,ASP.net, Entity framework, Web API, VB.net, MSSQL).• BE/Graduate degree in Computer Science or related software engineering field, or equivalent practical experience. • With 8+ years of experience in IT and 5+ Years of proven experience as technical lead for ASP.NET applications. • Must possess 5+ years of experience in MVC.net • Strong in SQL stored procedure, view and complex query writing. • Hands on experience in JQuery, LINQ, Entity framework. • Ability to effectively communicate and collaborate vision and opinions with diverse teams and communicate complex technical concepts in an approachable way across front, middle and back office capabilities.• Excellent knowledge of API, Windows/web services, C#.net, HTML, XML, OOA and OOD Concepts. • Experience working with a variety of technology systems, code builds, and developing business applications. • Excellent skills in modern languages across stack (e.g., React or Angular, etc.) • Active coach and mentor approach towards team collaboration, improvement and growth. • High energy and passionate individual who inspires teammates to reach their maximum potential.• Excited about trying new solutions outside standards. • Demonstrated knowledge of web technologies, such as HTML, bootstrap ,CSS , jQuery and JavaScript. • Strong in technical skill. • Strong attention to detail. • Flexible and willing to accept a change in priorities as necessary. • Experience delivering large-scale, enterprise-wide, web applications. • Extensive experience with system analysis and design of enterprise system environments. • Experience with data modelling and designing of SQL databases. • Experience with multiple frameworks (MVC, MVP, etc.

Job Roles & ResponsibilitiesManaging IT infrastructure. Managing & troubleshooting of Windows Servers, Domain Controllers, File server, 0365 Email, Data Backup, Patch Management, Active Directory, Group Policies, End- Point Security.Maintaining day to day IT operation. IT Asset & Inventory Management. Manage and implement IT Securities policies and procedures. Ensure proper Documentation process is in place. Handling Helpdesk & Service Desk. Managing Helpdesk & Engineer Team. Candidate Requirements At least 5 years of experience in IT support including Network and Servers.A good command of English and able to handle offshore users. Excellent knowledge of technical management, information analysis and of computer hardware/software systems.Expertise in data center management and data governance. Hands-on experience with computer networks, network administration and network installation. Should be open to work in 24*7 environments. Knowledge of ITIL, ISO27001 & PCI framework

* Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.* Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2]This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working * HighlightsUnlimited Incentive Plan with transparent KRA's Free Medical/Life insurance Free Home Pick & Drop Transportation 7:15 min login plus 45 minute break = 8 hour shifts Interested Candidates can share resumes on sayli.ubhare@in.credencerm.com or swalea.shaikh@in.credencerm.comor can call on 7517521116 (HR Sayli) or 8010478165 (HR Swalea Shaikh)

* Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.* Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2]This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working * HighlightsUnlimited Incentive Plan with transparent KRA's Free Medical/Life insurance Free Home Pick & Drop Transportation 7:15 min login plus 45 minute break = 8 hour shifts Interested Candidates can share resumes on pragati.tidke@in.credencerm.com or jui.nanavare@in.credencerm.comor can call on 8552075814 (HR Pragati) or 9881116922(HR Jui Nanavare)

Job Roles & ResponsibilitiesDetermine current staffing needs and produce forecasts Develop talent acquisition strategies and hiring plans Lead employment branding initiatives Ensure closures of all Niche CSA requirements within TAT Sourcing through Job portals, head hunting, and references Plan and conduct recruitment and selection processes (interviews, screening calls etc.) Organize and/or attend career fairs, assessment centers or other events Use metrics to create reports and identify areas of improvement Supervise recruiting personnel Interviewing and closing the positions as per specifications within the stipulated timelines. Verifying duly authorized and accurately filled requisition with actual Budgeted manpower matrix. Assisting in joining formalities after selection of candidates. Preparing monthly reports Candidate Requirements Proven experience in Talent acquisition Experience in full-cycle recruiting, sourcing and employment branding Proficient in the use of social media and job boards Willingness to understand the duties and competencies of different roles Working knowledge of Applicant Tracking Systems (ATS) and databases Excellent communicator Strong Analytical ability Excellent computer skills and proficiency in excel Preferred qualification - MBA in Human resources or relevant fieldOverall Experience- Minimum 3 years

Job Roles & ResponsibilitiesDevelop sustainable talent acquisition, hiring plans and strategies Design, plan and execute employer branding activities Encourage/coach employees to be brand ambassadors for the organizationPlan and execute employee referral programsUse HRIS, Recruitment Marketing toolsSource and find candidates qualified for open positions Perform analysis of hiring needs and provide employee hiring forecast Design, plan and execute selection processes (conduct interviews and screening calls, administer psychometric tests, aptitude tests, etc.)Find and eradicating bottlenecks in the recruiting process Perform candidate and employee satisfaction evaluations and workshops Plan procedures for improving the candidate/employee experience Suggest measures for improving employee retention Lead, oversee and supervise members of the recruiting team Use sourcing methods for hard-to-fill rolesHandle team of field recruiters and their performance Attend career and college fairs, and similar events Determine and drive teams KPIs Create and present Monthly business reviews with the HR line management Managing stakeholders of various departments with regards to recruitment activities. Candidate Requirements Minimum 8 years of experience in the recruitment domain including minimum 2 year as an Assistant Manager or similar HR role In-depth knowledge of full-cycle recruiting and employer branding techniquesFamiliarity with a variety of different selection methods (interviews, assignments, aptitude tests etc.)Hands on experience with posting jobs on social media and job boardsExperience with HRIS, ATS, Sourcing and Recruitment Marketing tools Ability to motivate employeesCritical thinker and problem-solving skillsTeam playerGood time-management skillsGreat interpersonal and communication skillsStrong knowledge of Human Resources laws.

Job Roles & Responsibilities The Sr Database Developer needs to be able to assist the Database Architect in designing and implementing the decided database design. Candidate will need to be able to address issues of Data Migration (Validation, Clean-up and Mapping), and will need to understand the importance of Data Dictionaries. Support/troubleshoot SQL Server and core technologies such as Stored Procedures, Function, and Triggers. Should be able to independently design ETL packages using SSIS, ADF, Azure Synapse or AWS Glue Act as a champion of quality Serve as database design expert Requires a balance of knowledge, ingenuity and ability to solve problems pertaining to systems that require a high measure of messaging throughput and availability standards Participate and assist in creating database physical and logical design Writing underlying database stored procedure code to implement functional/technical requirements Writing documentation for database deliverables Performing unit and integration testing of database deliverables Determine level of effort and participate in project planning for the whole software lifecycle including deployment and support Perform or assist as a software architect , designing systems to respond to our business needs Candidate Requirements Minimum Experience - 7 + years in MS SQL, currently designated as DB architect. Skills Required: MS SQL, SSIS, SSRS, MSBI, reporting services (Power BI is preferred), database structure systems and data mining. 3 + Years experience with ADF, Azure Synapse, Data Lake and AWS Glue will be preferred. 3+ Years of cloud experience will be preferred. Must possess excellent communication skills(verbal and written). Should be able to prepare DB documentation, including architecture diagrams and schema. Shift Hours: 2pm-11pm (IST)Work days: 5 daysWork Mode: Work from officeWork Location: E Park, Kharadi, Pune 411014

Job Roles & Responsibilities The Data Architect needs to be able to have an end-to-end vision, and to see how a logical design will translate into Databases, and how the Data will flow through the successive Stages involved. Candidate will need to be able to address issues of Data Migration (Validation, Clean-up and Mapping), and will need to understand the importance of Data Dictionaries. • Design and implement effective database solutions and models to store and retrieve company data. Examine and identify database structural necessities by evaluating client operations, applications, and programming. Develops database solutions by designing proposed system; defining database physical structure and functional capabilities, security, back-up, and recovery specifications. Assess database implementation procedures to ensure they comply with internal and external regulations. Experienced in databases technologies including schema design, query tuning, performance optimization, and diagnostics gathering. Knowledge of foundation infrastructure requirements such as Networking, Storage, and Hardware optimization. Install and organize information systems to guarantee company functionality. Prepare accurate database design and architecture reports Oversee the migration of data from legacy systems to new solutions. Monitor the system performance by performing regular tests, troubleshooting and integrating new features. Recommend solutions to improve new and existing database systems. Educate staff members through training and individual support. Offer support by responding to system problems in a timely manner. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. • Helping develop reports and analysis. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Providing technical expertise on data storage structures, data mining, and data cleansing. High-level experience in methodologies and processes for managing large scale databases. Demonstrated experience in handling large data sets and relational databases. Understanding of addressing and metadata standards. Credence Resource Management. Candidate Requirements Minimum Experience - 12 + years in MS SQL, currently designated as DB architect. Skills Required: MS SQL, SSIS, SSRS, MSBI, reporting services (Power BI is preferred), database structure systems and data mining. Must possess excellent communication skills(verbal and written). Should be able to prepare DB documentation, including architecture diagrams and schema Shift Hours: 2pm-11pm (IST)Work days: 5 daysWork Mode: Work from OfficeWork Location: E Park, Kharadi, Pune 411014

Job Roles & ResponsibilitiesFacilitate as HR contact for various employee activitiesDefine a structured Engagement Plan across business units Conducts skip level meetings and One-on-ones Meet with the Team Leaders/Managers and Teams at regular intervals to understand their concerns and to apprise them of any HR updates Grievance Handling - To understand employee grievance and to give them a permanent solution on the same SPOC for Internal Job Postings - To communicate current openings to all the employees and co-ordinate interviews, conduct interviews and close the requirement within TATEmployee engagement activities - Fun at work activities to have a high energy level on the work floorPolicies - Implementation of HR Policies of the company and provides critical support and feedback in the process Performance Management system - To ensure employees who are part of the performance enhancement plan acknowledge their plan of actions which was implemented by their supervisorsCode of conduct implementation - To ensure each employee follows the code of conduct of the organization Rewards and Recognition Facilitate the monthly program to recognize the talented and outstanding employees by ensuring nominations, ratification of data and analysis of the sameBackground verification Initiate discussion with employees who receive negative report and close the case within the defined TATCandidate Requirements Preferred Qualification MBA HRExcellent communication skillWorked on MS excel or WPS spreadsheetWorked on Canva or Poster my wall to create postersFlexible working in night shifts

Job Roles & ResponsibilitiesSoftware Engineer develops high quality software, identifies and execute tasks in the software development life cycle, reviews and debugs code, collaborate with internal teams, and ensures deliverables are as per the requirement.Performing detailed requirements analysis, evaluating business processes, uncovering areas for improvement and applying all possible quality checks on implemented solutions before the artifacts are moved to production environment. Sr. Software engineers are responsible for developing, testing, implementing, verifying and supporting program.Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Documenting and communicating the results of your efforts. Doing thorough investigation, documenting and sharing findings. Effectively communicating insights and plans to cross-functional team members and management. Ensuring solutions meet business needs and requirements. Performing unit testing. Candidate Requirements Graduation/Post graduation degree in Computer science stream. Minimum of 4-5 years of experience in Software development. Excellent knowledge of Visual Basic, Vb.Net, C# and SQL Server.Knowledge of bug/ task tracking tool (Jeera, Managengine Helpdesk) Good analysis and interpersonal skills.Shift Hours: 5.30pm-2.30am (IST) ( Cab Facilities Available)Work days: 5 Days + Alternate Saturdays workingWork Mode: Work from Office

Job Role 1. Training Strategy and Leadership: Develop and implement a company-wide training and development strategy aligned with business objectives, client needs, and industry best practices. Oversee the design, delivery, and continuous improvement of training programs for new hires, existing employees, and leadership teams in the RCM BPO space. Lead, mentor, and manage the training department, including trainers and learning and development professionals, to ensure consistent delivery of training across all service lines. 2. RCM BPO Knowledge Development: Ensure training programs address key components of Revenue Cycle Management, including billing, coding, claims management, payer relations, compliance, and regulatory standards. Collaborate with subject matter experts (SMEs) to create specialized content for different roles within the RCM process (e.g., medical coders, billing specialists, claim adjudicators). Stay current with changes in the healthcare industry and RCM technology to ensure training materials reflect the latest trends, tools, and regulations. 3. Performance Improvement: Analyze operational performance metrics to identify training gaps and areas for improvement and develop targeted programs to address these needs. Monitor the effectiveness of training programs through assessments, feedback, and KPIs to ensure training initiatives result in improved employee performance and business outcomes. Partner with operations leadership to drive continuous improvement in quality, efficiency, and employee engagement through ongoing training initiatives. 4. Onboarding and Upskilling: Oversee the development and execution of comprehensive onboarding programs for new employees, ensuring a smooth transition into the company and its operations. Create and manage upskilling programs for existing staff to increase their knowledge and performance in core RCM functions. 5. Client-Focused Training: Ensure that training programs are tailored to the needs of client accounts, focusing on client-specific processes, systems, and expectations. Serve as a key point of contact for clients regarding training requirements and ensure that the RCM BPO team consistently meets client standards and expectations. 6. Compliance and Certification: Ensure that all training programs adhere to healthcare industry regulations, compliance standards (e.g., HIPAA), and accreditation requirements. Lead efforts to establish and maintain certification programs for employees in relevant areas of RCM, including coding certifications and compliance training. 7. Budget and Resource Management: Manage the training departments budget, ensuring that resources are allocated efficiently across training programs and initiatives. Evaluate and incorporate training technologies (LMS platforms, virtual learning tools) to enhance program delivery and learner engagement. Desired Skills Education: Bachelor's degree in Healthcare Management, Business Administration, or related field. A Masters degree is a plus. Experience: Minimum 15 years of experience in training, learning, or development in the BPO or healthcare industry. At least 5 years in a leadership role overseeing large-scale training programs for RCM or similar services. In-depth knowledge of Revenue Cycle Management processes, healthcare billing and coding, regulatory compliance, and payer systems. Experience working with Learning Management Systems (LMS) and other digital learning platforms. Skills: Strong leadership and team management skills with the ability to inspire and motivate staff. Excellent communication, presentation, and interpersonal skills. Proven ability to develop and execute training programs that drive measurable performance improvements. Analytical mindset with the ability to assess training effectiveness and make data-driven decisions. Proficiency in project management and resource allocation.

I * Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.* Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2]This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working * HighlightsUnlimited Incentive Plan with transparent KRA's Free Medical/Life insurance Free Home Pick & Drop Transportation 7:15 min login plus 45 minute break = 8 hour shifts Interested Candidates can share resumes on divya.kotiyana@in.credencerm.com or nikita.naik@in.credencerm.comor can call on 7028550955 (HR Divya Kotiyana) or 7757961339 (HR Nikita Naik)

Job descriptionRole & responsibilitiesExcellent Knowledge in DenialsCan perform HIPAA compliant auto and manual posting requirementsExecutes daily payment posting batch reconciliationUnderstanding of posting offsets, forward balance, and refund processing / postingFamiliar with denial and remarks codes to perform posting and assignment of AR appropriatelyFamiliar with secondary billing process while perform cash postingClear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of BenefitsEnsure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practicesGood verbal and written communication and presentation skillsAbility to execute and accomplish tasks consistently within deadlinesBasic knowledge of MS OfficeExperience working on imagine systems and Advanced MD would be an added advantageCandidate Requirements:Willingness to work in US shiftsMinimum 1 year experience in Medical RCM {Revenue Cycle Management}Candidate should have good knowledge of denialsShare your CVAyesha Shaikh /7756051577/ ayesha.shaikh@in.credencerm.com

Role & responsibilitiesExcellent Knowledge in DenialsCan perform HIPAA compliant auto and manual posting requirementsExecutes daily payment posting batch reconciliationUnderstanding of posting offsets, forward balance, and refund processing / postingFamiliar with denial and remarks codes to perform posting and assignment of AR appropriatelyFamiliar with secondary billing process while perform cash postingClear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of BenefitsEnsure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practicesGood verbal and written communication and presentation skillsAbility to execute and accomplish tasks consistently within deadlinesBasic knowledge of MS OfficeExperience working on imagine systems and Advanced MD would be an added advantageCandidate Requirements:Willingness to work in US shiftsMinimum 1 year experience in Medical RCM {Revenue Cycle Management}Candidate should have good knowledge of denialsShare your CVNidhi Singh / 7526010990/nidhi.singh@in.credencerm.comParineeta Dutta /7020794886/ parineeta.dutta@in.credencerm.com

Job Roles & Responsibilities Managing IT infrastructure. Installing, configuring and managing network equipment including routers, switches, firewall. Maintaining the day-to-day IT operation.Network Monitoring to maximising network performance. Create accurate network diagrams and documentation for design and planning network communication systems. Configuring and managing of Access list, DHCP IP Sec tunnel, VLANs, Routing & Switching.Configuration and maintenance of MPLS technology. IT Asset & Inventory Management. Manage and implement IT Securities policies and procedures. Ensure proper Documentation process is in place. Handling Helpdesk & Service Desk. Managing Helpdesk & Engineer Team. Candidate Requirements At least 5 years of experience in IT Management including Network and Servers. A good command of English and able to handle offshore users. Hand on experience on Cisco Router, Cisco Switches, SonicWALL Firewall & Barracuda Firewall. Should have knowledge about Hardening of Network devices. Ability to implement, administer, and troubleshoot network infrastructure devices, including firewall, routers, switches. Should have knowledge and implementation experience on routing protocols BGP, RIP, IGRP, EIGRP etc. Should be open to work in 24*7 environments. Knowledge of ITIL, ISO27001 & PCI framewor

Job Roles & Responsibilities Diagnose and resolve technical hardware and software issues such as operating systems, Microsoft Office, mails, Outlook, Internet Explorer, desktops, laptops, printers, basic LAN/WAN connectivity and others as assigned. Escalate the issue accordingly to escalation process when unable to resolve it. Manage service requests, software installations, new computer setups, upgrades. Monitor daily backups, etc. Ensure all system & Servers are updated with latest antivirus & Window patches. Respond to requests for technical assistance in person, via phone, electronically. Advise user on appropriate action. Managing the service desk. Documentation, Coordinate with Vendor, Service Provider, etc. Basic knowledge of Networking such as VLAN Configuration, Firewall CFS, DHCP on Cisco switch Candidate Requirements At least 6 years of experience. Knowledge of computer hardware, operating system & application such Microsoft Office, Mailing system, Internet explorer, basic networking, printers etc. Troubleshooting the Hardware and Software problems. Should be open to work in 24*7 environments. Good communication skills. Ability to respond to production issues on a 24x7 basis and extending beyond Normal Working Hours. Should be 12th or Diploma with Certification in Technical course

Compensation Strategy & Management: Lead the development and execution of the companys compensation strategy, ensuring alignment with business objectives and competitive market positioning.Oversee the design and administration of salary structures, job grades, and bonus/incentive plans. Manage annual compensation review cycles, ensuring data-driven decisions on pay increases, promotions, and bonuses.Analyze and benchmark compensation data to ensure competitive positioning and internal equity.Partner with senior leadership to develop and implement compensation plans that attract, retain, and motivate top talent. Benefits Administration: Oversee the design, implementation, and management of employee benefits programs, including health, wellness, retirement plans, insurance, and other employee perks. Ensure benefits offerings are competitive, cost-effective, and aligned with employee needs and expectations.Manage vendor relationships for benefits providers and regularly assess plan performance and employee satisfaction.Develop and communicate benefits strategies and policies to employees to ensure understanding and engagement. Compliance & Regulatory Management: Ensure compliance with all local, state, and central government laws and regulations related to compensation, benefits, and labor practices.Conduct regular audits to ensure policies and practices are compliant and identify areas for improvement. Stay up-to-date with changing labor laws, compensation regulations, and benefits trends, and proactively adjust company policies as necessary.Lead the preparation and submission of any government filings and reports related to compensation and benefits programs. Team Leadership & Development: Lead, mentor, and develop a high-performing HR team specializing in compensation, benefits, MIS and compliance.Build strong cross-functional relationships with other HR teams (Talent Acquisition, Employee Relations, etc.) and business leaders.Provide guidance on complex compensation-related matters, internal equity issues, and benefits program concerns. Reporting & Analytics: Develop and deliver regular reports and analytics related to compensation and benefits program performance, cost management, HR metrics and employee satisfaction. Use data to drive decisions and continuous improvement of compensation and benefits offerings.Provide leadership with insights into the effectiveness of compensation and benefits programs and recommendations for changes or enhancements. Education & Experience: Minimum Bachelor's degree in Human Resources, Business Administration, or related field.Minimum 12 years of HR experience, with at least 5 years in a leadership role managing compensation, benefits, and compliance in a large, fast-paced BPO environment.Strong knowledge of HR policies, practices, and legal regulations related to compensation, benefits, and compliance, especially within the BPO industry. Experience in designing, managing, and bench marking compensation structures, incentive plans, and benefits programs for large-scale, multi-location operations. Proven experience with HRIS systems, compensation and benefits software, and data analytics tools. Skills & Competencies: Strategic thinker with the ability to align compensation and benefits programs to business objectives and employee needs.Strong analytical skills with the ability to interpret data and make informed recommendations. Excellent communication and interpersonal skills, with the ability to engage effectively with executives, employees, and external partners.Deep understanding of compensation and benefits legislation, tax laws, and industry best practices.Demonstrated ability to manage complex projects, work under pressure, and meet deadlines.Strong leadership, team management, and mentoring capabilities.

Job Roles & Responsibilities • Network Infrastructure Management: Oversee the design, installation, configuration, and maintenance of network equipment, including routers, switches, firewalls, and other related devices. • Operational Excellence: Manage the day-to-day operations of the IT infrastructure, ensuring the network is running optimally and all systems are functioning smoothly. • Network Monitoring & Optimization: Monitor network performance to proactively identify and resolve issues, ensuring maximum uptime and efficiency. • Network Design & Documentation: Create and maintain accurate network diagrams, documentation, and configuration details to support network planning, communication systems, and future upgrades. • Network Configuration & Management: Configure and manage critical network components such as access control lists (ACLs), DHCP, IPsec tunnels, VLANs, routing, and switching. • MPLS Management: Oversee the configuration, maintenance, and troubleshooting of MPLS technology to ensure reliable and high-performance connectivity. • IT Asset & Inventory Management: Maintain accurate records of network infrastructure and IT assets, ensuring efficient management of hardware and software resources. • IT Security & Compliance: Develop and enforce IT security policies and procedures to safeguard the network infrastructure and sensitive data. Ensure compliance with relevant industry standards. • Documentation & Process Management: Establish and maintain robust documentation processes for network configurations, incidents, and operational procedures. • Helpdesk & Service Desk Management: Oversee the management and resolution of support requests through the Helpdesk & Service Desk, ensuring timely and effective responses to technical issues. • Team Leadership: Manage and mentor the Helpdesk and Engineer teams, fostering professional growth and promoting a collaborative work environment. Candidate Requirements• Experience: At least 7 years of experience in IT management, with a focus on network and server infrastructure. • Technical Expertise: Strong hands-on experience with Cisco Routers, Cisco Switches, SonicWALL and Barracuda Firewalls.• Network Protocols: In-depth knowledge of routing protocols such as BGP, RIP, IGRP, EIGRP, and related technologies. • Network Security: Proven experience in hardening network devices and ensuring robust security measures across the network infrastructure. • Problem-Solving Skills: Strong ability to troubleshoot, administer, and optimize network infrastructure, including firewalls, routers, and switches. • Leadership: Experience in managing cross-functional teams, including Helpdesk and engineering teams, with an emphasis on coaching, development, and performance improvement. • Certifications: Relevant certifications such as Cisco CCNP, CCIE, or similar would be advantageous. • Availability: Open to working in a 24/7 environment to ensure network continuity and quick issue resolution when needed. • Knowledge of Frameworks: Familiarity with ITIL, ISO27001, and PCI DSS frameworks, ensuring adherence to best practices and regulatory requirements. • Language Proficiency: Strong command of English and the ability to communicate effectively with offshore teams and stake holders.

Job Roles & Responsibilities : Will responsible for installation, configuration, managing & troubleshooting of Networks devices such as Routers, Switches, Firewall , load balancer, Vulnerability Scanners, other networking & Security devices, appliances. Coordinate with users, service Providers & vendors to ensure timely and satisfactory resolution.Create technical documentation, network diagrams, inventory control documentation, Incident Report, Change Management and security documentation.Conduct daily performance checks on networking & Security devices.Deploy and maintain access-list and firewall policies for high throughput environments.Design and implement firewall, VPN, and IDS/IPS solutions.Design and implementation of CME and CISCO IP Phone. Desired Skills :At least 4+ years of experience Experience with addressing, sub-netting, routing, switching, VLANs, VTP, STP, NAT, VPN, VRRP, HSRP etc.Proficient experience in Sonicwall is mandatory.Hands-on experience in implementing, administrating and troubleshooting network devices: ASA, network switches, routers and network load balancers; other firewall and other security appliances.Strong knowledge of firewall policies, NAT rules, IP SLA, VoIP, SIP, IPSec VPN, IDP & IPS, RADIUS and TACACS.Strong knowledge of protocols MPLS, OSPF, BGP, EIGRP, QoS, GRE, NetFlow WAN, Voice over IP (VoIP), SIP/SIP-T technologies.A good level of experience implementing and administering common TCP/IP based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc.Evaluate, implement and monitor incoming network change requests.Participate in peer review of new or modified LANs/WANs/VoIP strategy and advise on impact of proposed network changes.Experience with standard network and security change and configuration control policies.Knowledge of network monitoring and administration tools (Solarwind, Nagios, OpenNMS,)Should know the difference between OSPF and EIGRP protocol.Must be able to work effectively with little supervision as well as in a team environment.Ability to respond to production issues on a 24x7 basis and extending beyond Normal Working Hours.Should be Graduate or Diploma with Certification in Technical course.Should be CCNP certified

Role & responsibilitiesExcellent Knowledge in DenialsCan perform HIPAA compliant auto and manual posting requirementsExecutes daily payment posting batch reconciliationUnderstanding of posting offsets, forward balance, and refund processing / postingFamiliar with denial and remarks codes to perform posting and assignment of AR appropriatelyFamiliar with secondary billing process while perform cash postingClear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of BenefitsEnsure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practicesGood verbal and written communication and presentation skillsAbility to execute and accomplish tasks consistently within deadlinesBasic knowledge of MS OfficeExperience working on imagine systems and Advanced MD would be an added advantage Candidate Requirements:Willingness to work in US shiftsMinimum 1 year experience in Medical RCM {Revenue Cycle Management}Candidate should have good knowledge of denialsShare your CV Shweta Thombare Contact : 7031257111 Email : shweta.thombare@in.credencerm.com

Job Role & responsibilities The role will be responsible for developing, testing, improving and maintaining new and existing databases to help users retrieve data effectively. Working as a part of our IT team, you will work closely with developers to ensure system consistency. You will also collaborate with administrators and clients to provide technical support and identify new requirements. Communication and organization skills are keys for this position, along with a problem-solution attitude. Ultimately, you should be able to ensure our database systems run effectively and securely on a daily basis. SQL Server 2019, 2017/2016, 2014. Complex TSQL query writing. SSIS and SSRS along with very basic understanding of C#. Design stable, reliable and effective databases. Optimize and maintain legacy systems. Modify databases according to requests and perform tests. Solve database usage issues and malfunctions. Liaise with developers to improve applications and establish best practices. Gather user requirements and identify new features. Develop technical and training manuals. Provide data management support to users. Ensure all database programs meet company and performance requirements. Research and suggest new database products, services and protocols. Candidate RequirementsBSc degree in Computer Science or relevant field. Experience of over 3 years in a product/service company in the given role. Proven work experience as a Database developer. In-depth understanding of data management (e.g. permissions, recovery, security and monitoring). Knowledge of software development and user interface web applications. Hands on experience with TSQL. Excellent analytical and organization skills. An ability to understand front-end user requirements and a problem-solving attitude. Excellent verbal and written communication skills. Shift hours - 8.30pm-5.30am ISTOnly Immediate Joiners Required

Job Roles & Responsibilities Actively develop the capabilities and business acumen of direct reports, drives the development of team members, ensuring full and well Demonstrate leadership skills with experience managing teams of 13-18 members. Maintain daily shrinkage at less than 5%. Monitor calls and ensure compliance and quality performance. Expectation is to do 3 call monitoring per day, strategically across BQ and other team members Weekly performance review with team.15 second talk-offs for the day; i.e. assisting team members by taking over calls where they are unable to resolve the account Ensuring that at least 40% of his team earns incentive. Ensure full compliance with all company, departmental, legal, and regulatory requirementsUnderstand and execute policies, processes and procedures of the organization. Strong Focus on collector upskilling and programs goals. Good interpersonal skills and ability to retain and sustain tenure thru strong connect with team members. Ability to set targets as per the process requirements and business goals.Identifying opportunities/training needs and defining training/coaching plan for team members.Knowledge of KRAs, performance metrics and reports. Candidate Requirements Team Leader collections with minimum experience in same role for 1 year. Candidates with 1 year of Third Party Collections Experience would be preferred. At least 4 years of experience with the BPO business. Willingness to work night shifts. Good verbal and written communication and presentation skills. Preferred Qualification Any Graduate Will have to lead a team of around 15-18 collection agents and drive the required client goals Should have basic knowledge of MS office. Should be well versed with excel & PPT specially. Should have good process and people management skills, should be a fast learner and flexible in terms of adapting to the environment.

Role & responsibilitiesExcellent Knowledge in DenialsCan perform HIPAA compliant auto and manual posting requirementsExecutes daily payment posting batch reconciliationUnderstanding of posting offsets, forward balance, and refund processing / postingFamiliar with denial and remarks codes to perform posting and assignment of AR appropriatelyFamiliar with secondary billing process while perform cash postingClear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of BenefitsEnsure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practicesGood verbal and written communication and presentation skillsAbility to execute and accomplish tasks consistently within deadlinesBasic knowledge of MS OfficeExperience working on imagine systems and Advanced MD would be an added advantageCandidate Requirements:Willingness to work in US shiftsMinimum 1 year experience in Medical RCM {Revenue Cycle Management}Candidate should have good knowledge of denialsShare your CVShweta Thombare/7031257111/ shweta.thombare@in.credencerm.comDiya Dhanani/ 7758938726/ diya.dhanani@in.credencerm.com

Role & responsibilitiesExcellent Knowledge in DenialsCan perform HIPAA compliant auto and manual posting requirementsExecutes daily payment posting batch reconciliationUnderstanding of posting offsets, forward balance, and refund processing / postingFamiliar with denial and remarks codes to perform posting and assignment of AR appropriatelyFamiliar with secondary billing process while perform cash postingClear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of BenefitsEnsure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practicesGood verbal and written communication and presentation skillsAbility to execute and accomplish tasks consistently within deadlinesBasic knowledge of MS OfficeExperience working on imagine systems and Advanced MD would be an added advantageCandidate Requirements:Willingness to work in US shiftsMinimum 1 year experience in Medical RCM {Revenue Cycle Management}Candidate should have good knowledge of denialsShare your CVNandani Rohra /7709176585/ nandani.rohra@in.credencerm.comKalim Khan/ 9881208270 /kalim.khan@in.credencerm.com

* Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.* Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2]This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working * HighlightsUnlimited Incentive Plan with transparent KRA's Free Medical/Life insurance Free Home Pick & Drop Transportation 7:15 min login plus 45 minute break = 8 hour shifts Interested Candidates can share resumes on vanshita.sonawane@in.credencerm.com or pratiksha.ghumbre@in.credencerm.com or can call on 9511868722 (HR Vanshita) or 7972689493 (HR Pratiksha)

Best in Market Salaries from 2.52 lakhs plus • 7 week new hire training program • Unlimited Incentive Plan with transparent KRA's • Enhance your Analytical/Decision Making & Negotiation skills • Cross functional Growth opportunities within 6 months for experienced candidates • Free Medical/Life insurance • Employee Centric & Compliant Policies • Free Home Pick & Drop Transportation • Fixed shifts post the training period [Rare changes in case of business requirements] • 7:15 min login plus 45 minute break = 8 hour shifts • Free transport [Home pick-up & drop

Job Roles & Responsibilities Develop, maintain, and enhance automation solutions using Python. Implement Robotic Process Automation (RPA) to automate repetitive and rule-based tasks.Leverage AI-driven solutions to automate complex decision-making processes.Design and deploy Low-Code Process Automation (LCPA) solutions to create end-to-end workflow automation.Collaborate with cross-functional teams to assess automation opportunities and translate business needs into technical solutions.Develop APIs and integrate automation tools with existing enterprise applications and data sources. Ensure scalability, security, and maintainability of automation solutions.Monitor automation performance, troubleshoot issues, and optimize processes for efficiency.Stay updated on emerging technologies in automation, AI, and process optimization. Candidate Requirements Bachelors degree in Computer Science, Engineering, or a related field.4+ years of experience in Python development, with a strong understanding of automation frameworks.Experience with RPA tools such as UiPath, Blue Prism, or Automation Anywhere.Knowledge of AI/ML technologies and their application in process automation.Experience with Low-Code/No-Code platforms such as Appian, Power Automate, or Mendix.Proficiency in API development, integration, and cloud-based automation solutions.Familiarity with databases, SQL, and data processing.Strong problem-solving skills and the ability to work in a fast-paced environment.Excellent communication skills and the ability to collaborate effectively with stakeholders.Experience with containerization and cloud platforms (AWS, Azure, GCP).Knowledge of DevOps practices and CI/CD pipelines.Familiarity with process mining and business process modelling techniques. Certifications in RPA, AI, or Low-Code platforms

Role & responsibilitiesExcellent Knowledge in DenialsCan perform HIPAA compliant auto and manual posting requirementsExecutes daily payment posting batch reconciliationUnderstanding of posting offsets, forward balance, and refund processing / postingFamiliar with denial and remarks codes to perform posting and assignment of AR appropriatelyFamiliar with secondary billing process while perform cash postingClear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of BenefitsEnsure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practicesGood verbal and written communication and presentation skillsAbility to execute and accomplish tasks consistently within deadlinesBasic knowledge of MS OfficeExperience working on imagine systems and Advanced MD would be an added advantageCandidate Requirements:Willingness to work in US shiftsMinimum 1 year experience in Medical RCM {Revenue Cycle Management}Candidate should have good knowledge of denialsShare your CVParineeta Dutta /7020794886/ parineeta.dutta@in.credencerm.comDiya Dhanani/ 7758938726/diya.dhanani@in.credencerm.com

Role & responsibilitiesExcellent Knowledge in DenialsCan perform HIPAA compliant auto and manual posting requirementsExecutes daily payment posting batch reconciliationUnderstanding of posting offsets, forward balance, and refund processing / postingFamiliar with denial and remarks codes to perform posting and assignment of AR appropriatelyFamiliar with secondary billing process while perform cash postingClear understanding on: • ERA & EOB • ERA codes • Insurance types • Balance billing • Co-ordination of BenefitsEnsure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practicesGood verbal and written communication and presentation skillsAbility to execute and accomplish tasks consistently within deadlinesBasic knowledge of MS OfficeExperience working on imagine systems and Advanced MD would be an added advantageCandidate Requirements:Willingness to work in US shiftsMinimum 1 year experience in Medical RCM {Revenue Cycle Management}Candidate should have good knowledge of denialsShare your CVIsha Agarwal /9225502386/ isha.agarwal@in.credencerm.comFatima Tamboli/ 8956252023/fatima.tamboli@in.credencerm.com