933 Tni Jobs - Page 5

Process Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Process Trainer Is mandatory. CTC Upto 5 LPA Quality Analyst: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Quality Analyst Is mandatory. CTC Upto 5 LPA Sales Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Sales Trainer Is mandatory. CTC Upto 8 LPA. Experience From E- Commerce Process in Call Center BPO is Added Advantage. Also Hiring For Manager For Training & Manager For Quality Roles for Customer Service & Sales with Relevant Experience...

Plan batches w.r.t NHTs and Refresher trainings for the projects assigned. Should be aware of TNA, TNI Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary Required Candidate profile Domestic process Presentation Skills Facilitate internal tests, certification for trainers, advisors and involve in remediation training programs as per the agenda.

What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise e...

Learning Services Team Leader Noida Summary: Oversees a team of Learning Services Specialists (LSS) for small to medium-sized programs to ensure tasks/responsibilities are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS International India. Designs and implements career development plans for the LSSes. Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data and analy...

Job Title: Process Trainer International Voice Experience: 1 to 7 Years Location: Noida/ Ahmedabad Work Type: Work From Office (WFO) Shift : Night Working Days: 5 Days Job Summary: We are seeking a dynamic and experienced Process Trainer to join our international operations team. The ideal candidate will be responsible for delivering effective process training, upskilling new hires, and supporting continuous learning initiatives to ensure operational excellence. Key Responsibilities: Deliver comprehensive process training programs to new hires and existing team members. Design, update, and enhance training modules in alignment with business processes. Conduct pre- and post-training assessmen...

Key Responsibilities: • Conduct regular quality audits to ensure adherence to SOPs and standards • Use Excel extensively for audit reporting, data slicing, and performance trend analysis • Design and deliver effective training sessions to internal teams and vendor partners • Create engaging training content and modules, TNA, TNI , process SOPs • Analyze QA data to identify gaps, suggest improvements, and drive action plans • Collaborate with stakeholders to bring innovative ideas for process optimization • Maintain documentation of QA activities, training sessions, and improvements Key Requirements: • Fluency in Hindi and English (spoken and written) • Proven experience in Quality Assurance,...

A Process Trainer is responsible for designing, developing, & delivering training programs that enhance employee skills and knowledge related to specific processes and procedures within the organization. Does TNA and TNI for performance management.

Inbound & outbound sales Team Lead -exp in sales process, team handling, target achievement, attrition, shrinkage Trainer -exp in training, TNA, TNI, Sales process training, creating content Quality Analyst - exp in sales Call & chat audit

Total 3 yrs exp out of this 1 yrs exp as Trainer on the paper Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT Call/Whtapp cv to Amit 8178259405 Neha 8287267407 Required Candidate profile Work from Office Bangalore only Must knows-English

Role & Responsibilities: 1. Manages learning and development delivery services within approved budget 2. Implements all learning and development courses as scheduled 3. Supervises employees reporting to her/him to ensure they meet performance standards 4. Creates individual development plans for each employee reporting to him/her 5. Serves as an active member of the Learning and development Departments management team 6. Assists the Learning and development head in developing annual budgets and plans 7. Creates new courses and evaluate existing ones on LMS as a part of the Content Development 8. Recommends necessary revisions to existing learning and development courses and possible areas re...

Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Experience : 0 to 1 Year Learning and Development: Actively participating in training programs, workshops, and seminars to gain knowledge and skills in various areas of management, including finance, marketing, operations, human resources, and strategy. Rotational Assignments: Rotating through different departments or functional areas to gain exposure to the organization's operations and understand how each department contributes to the overall business objectives. This allows trainees to develop a holistic understanding of the company's functions. Project Management: Assisting in or leading specific projects or initiatives assigned by supervisors or mentors. This involves defining project g...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....

Job Overview: We are seeking a highly skilled and experienced Tenured Trainer for GIS Mapping process. The ideal candidate will bring a strong foundation in facilitating training sessions, mentoring new hires, and ensuring training effectiveness in a fast-paced, high-volume environment. Shift: 24*7(Night). Exp-Minimum 2 years of experience in a Trainer role (preferably in mapping, annotation, or a tech-driven process). Location-Hyderabad. Mandatory Skills- GIS exposure + Communication Skills + Cognitive abilities. Candidates need to create a presentation on any training related topics. Key Responsibilities: Deliver end-to-end training for new hires in the Mapping process, both virtually and ...

Profile - Process Trainer (International Process) Location - Noida Salary - upto 6.5 LPA Qualification - Any Graduate Experience - 1-3 Years Skills - Excellent Communication skills Contact us - Rahul Aryan (HR) - 9315128616 (Call/Whatsapp)

The L&D Executive will be responsible for coordinating and delivering learning and development initiatives at the client site, ensuring alignment with organizational and client requirements. Manage and maintain all site-level training records to ensure compliance as per client audits and standards. Facilitate and deliver regular training sessions, refreshers, and on-the-job learning programs for employees across departments. Coordinate with the L&D Manager to plan, schedule, and execute monthly and annual training calendars. Liaise with site heads, department managers, and employees to identify training needs and ensure timely implementation of required programs. Support the execution of cli...

Job description Job Title: Quality Team Leader ( Insurance Process Sales ) Location: Gurgaon (Sector 18) Company: Globiva Work Mode: Work from Office Working Days: 6 Days (Fixed Off) About the Role: We are looking for a Quality Team Leader with proven experience in managing a QA team within the Life Insurance domain. The ideal candidate should be well-versed in call audits, calibrations, QC tools, and performance monitoring to ensure compliance, accuracy, and customer satisfaction. Key Responsibilities: Lead, mentor, and manage the Quality Analysts (QAs) team. Conduct call audits to evaluate communication, compliance, and accuracy of customer interactions. Drive call calibrations with intern...

The Trainer would be responsible for process and soft skills training to new hires and existing agents. The role involves facilitating engaging sessions, monitoring trainee performance, certifications, conducting TNIs, and supporting floor readiness.

We are looking for a highly skilled and experienced Assistant Manager to lead our Learning & Development team. The ideal candidate will have a strong background in hospitality and excellent leadership skills. Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee performance. Design and deliver training programs tailored to meet business objectives. Conduct needs assessments to identify skill gaps and recommend solutions. Collaborate with cross-functional teams to align learning initiatives with business goals. Manage the budget for learning and development projects. Evaluate the effectiveness of training programs and make recommendations for imp...

We are looking for a highly skilled and experienced Executive - Learning & Development to join our team. The ideal candidate will have a strong background in learning and development, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee performance and engagement. Design and deliver training programs tailored to meet business objectives. Conduct needs assessments to identify skill gaps and recommend solutions. Collaborate with stakeholders to align learning initiatives with business goals. Evaluate the effectiveness of learning programs and make recommendations for improvement. Stay current...

We are looking for a highly skilled and experienced Training Manager to join our team. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct training sessions, workshops, and seminars to promote continuous learning and growth. Design and deliver customized training materials, including presentations, manuals, and online courses. Evaluate the effectiveness of training programs and recommend improvements. Collaborate with subject matter experts to create engaging and interactive training ...

We are looking for a highly skilled and experienced IT/OJT professional to join our team in the Hospitality industry. The ideal candidate will have a strong background in IT/OJT and be able to work effectively in all major departments. Roles and Responsibility Collaborate with cross-functional teams to design and implement IT/OJT solutions. Develop and deliver training programs to enhance employee skills and knowledge. Conduct needs assessments to identify areas for improvement and develop targeted solutions. Provide technical support and guidance to employees on various IT systems and tools. Analyze data and metrics to measure the effectiveness of IT/OJT initiatives and make recommendations...

Greeting from Teleperformance...!! We are looking for a Process Trainer to train our customer support group (inbound/outbound on the following, Call handling process Soft skills Communication skills Query resolution The desired candidate should possess the following (but not limited to) Should have an in depth knowledge of call handling process. Proficiency in Soft skills training Audit customer calls and give feedback to customer support group and concerned stakeholders Documenting training progress and reporting to concerned stakeholders Should have classroom training experience including running orientation programs for new joiners in customer support group Should have knowledge of indust...

Job Description Process Trainer - Insurance Location Bangalore 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-goi...