933 Tni Jobs - Page 2

iEnergizer Hiring: Team Leader - Operations /Soft Skills Trainer, Click here for more info: https// wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Team Leader- OPS Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj @ienergizer.com . For queries, reach out to 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Strong t...

Process Trainer – Travel & Airlines Process (Domestic BPO) Location: Mohali Qualification: Graduate (Any discipline) Minimum 1 year exp as Process Trainer in Travel Process in BPO- documented Salary: Up to 7.2 LPA Required Candidate profile Excellent communication, presentation, and interpersonal skills. Working Days: Monday to Friday (5 Days Working) Immediate Joiners Preferred

Designation: Process Trainer Location: Gurugram Shifts & Offs: Rotational Shifts and Rotational Offs Process: International Travel (Experience in travel not mandatory) Working Days: 5 Days a Week Key Responsibilities: Deliver engaging and effective process training sessions. Create and maintain training documentation and assessments. Evaluate training effectiveness and provide feedback. Collaborate with operations and quality teams to address learning gaps. Maintain accurate training records and reports. Requirements: Prior experience in process training (BPO or customer service background preferred). Strong communication and facilitation skills. Willingness to work in rotational shifts and ...

To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the resp...

STARTEK is looking for Assistant Manager - Training to join our dynamic team and embark on a rewarding career journey The Assistant Manager - Training plays a key role in supporting the training and development initiatives within the organization This position involves working closely with the Training Manager or HR Manager to design, deliver, and evaluate training programs that align with the company's goals and objectives The Assistant Manager - Training will also be responsible for assisting in the development of training materials, coordinating training sessions, and providing ongoing support to employees to enhance their skills and knowledge Key Responsibilities:Training Program Develop...

We are looking for a highly skilled and experienced Assistant Training Manager to join our team at MG BAKERS PVT LTD (NIK BAKER'S). The ideal candidate will have 1-3 years of experience in the field. Roles and Responsibility Develop and implement comprehensive training programs for employees. Conduct regular training sessions to enhance skills and knowledge. Evaluate employee performance and provide feedback. Collaborate with management to identify training needs. Design and deliver customized training modules. Monitor and report on training effectiveness. Job Requirements Proven experience as a Training Manager or similar role. Strong understanding of adult learning principles and instructi...

Job Description Master Trainer Ideal Candidate Profile (Essential Attributes) 7+ years of work experience Graduate Prior DTH training/any Technical Training and operation experience Should have very good hand with creating quality content and sound knowledge of MS Excel and Power Point Sales/Retail/DTH training (telecom) experience required Other Attributes Should be able to multitask and handle complexity and ambiguity Should be able to handle a team of 20-30 trainers Should have good communication and writing skills Should have good content delivery skills Target Industry/Sector Service Sector (DTH) Key Responsibility Areas: Knowledge custodian for the all three LOB Conduct T3 for the new ...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

As a candidate for this position, you will be responsible for the following: - Basic process metrics management including Throughput, FAP, C-SAT scores, Call quality scores, and Product test scores as defined for your level - Providing agent level feedback for quality and product improvement - Reporting basic escalations to your supervisor - Prior experience in managing BQM, refreshers, calibration, NHT, TNA, TNI, OJT, and mock calls - Proficiency in computer skills, particularly in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software - Demonstrating good interpersonal skills and effective communication with all levels of management - Being organized and ...

We are currently hiring for Process Trainer for Innovatiview India Ltd for Noida sector 127 location. Job Summary: We are looking for a dynamic and results-driven Process Trainer who can design, deliver, and evaluate training programs that improve process knowledge and performance. The ideal candidate should be adept in Training Need Analysis (TNA) and Training Need Identification (TNI), have excellent stakeholder management skills, and be capable of conducting both one-on-one and group discussions . Key Responsibilities: Training Need Analysis (TNA) / Training Need Identification (TNI): Conduct TNA/TNI to identify performance gaps and training requirements. Collaborate with stakeholders to ...

We are looking for a skilled Training Manager to join our team at Marriott, with 5-12 years of experience in the field. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct needs assessments to identify training gaps and create targeted solutions. Collaborate with cross-functional teams to align training objectives with business goals. Design and deliver engaging and interactive training sessions for various audiences. Evaluate training program effectiveness and recommend improvements. Manage and maintain accurate records of training activities and participant progress. Job Requirements Proven experience in training ...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Deliver Customer service product training for a Leading Logistics Client 2+ Years of supporting Customer Service Client as Process Trainer • Must have blended skill set/Experience supporting Email/Chat & Voice Channels as Trainer • Design training curriculum using inputs from Operations, Quality & Clients Knowledge management for the process. • Keep up to date with pr...

Audit inbound and outbound sales calls for quality and compliance. Share feedback and support agents through coaching sessions. Prepare quality reports and highlight improvement areas. Participate in call calibrations and ensure process alignment.

Role & responsibilities- - Design and deliver training programs for international processes - Focusing on TNI, TTT , TNA , OJT . - Develop curriculum materials and assessments to measure trainee performance. Required Candidate profile - Min 1 year experience as Process Trainer in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8453399504 / 8723051470 / 9387861694 / 6002281943.

Globiva is Hiring Quality Team Lead (Insurance Sales Process) Location: Gurgaon (Haryana) Shift: Day Shift Working Days: 6 Days (1 rotational off) Process: Insurance Sales (Voice Process) Job Description: Globiva is looking for an experienced Quality Team Lead to manage and guide the quality team for our Insurance Sales process. The ideal candidate should have strong experience in quality audits, team management, 7 QC tools, and call calibration, along with the ability to drive process improvement and maintain high-quality performance standards. Key Responsibilities: Lead and mentor a team of Quality Analysts for the Insurance Sales process. Monitor and evaluate call audits to ensure complia...

3-5 years of progressive experience in training roles, with at least 1–2 years in a Sr. Trainer or assistant manager capacity. Package upto 7 - 8 lpa Graduate Dm: 7289094130 / yashika.imaginator@gmail.com Required Candidate profile Experience in airline or OTA CX operations, with exposure to high-volume environments

Must have Min 1.5yrs exp as a Quality Analyst/ Process Trainer from US Healthcare Process BPO. Graduated in B Pharma/ M Pharma Well Versed with Quality QC Metrics/ TNA TNI US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Designation L & D Specialist Work mode In office Key skillsLearning And DevelopmentTraining And Development ? Training Need Analysis ? Competency Mapping ? Training AnalysisOrganizational Development ? TNI Experience: 4 to 7Job Job description Job Brief The L & D Specialist will need to Coordinate and Execute learning journeys that are a mix of classroom training, fieldwork, digital learning, on the job coaching and mentoring. The L & D team would need to work closely with the leaders of the respective units of our organisation in order to assess the needs of each team. Responsibilities Execute training programs that are aligned with the objectives of the organisation Evaluate organisation a...

LTFinance is looking for REGIONAL TRAINING MANAGER to join our dynamic team and embark on a rewarding career journey. Design, implement, and oversee training programs for employees across the region to enhance skills, knowledge, and performance. Assess training needs, develop customized content, and ensure alignment with organizational goals. Monitor training effectiveness, provide coaching, and mentor employees to support career growth. Coordinate with stakeholders, maintain training records, and continuously improve learning processes for maximum impact Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for o...

Role & responsibilities Assist the Training Department in managing and updating the Learning Management Portal and ensuring smooth operations of all training activities. Coordinate with Training Consultants and external vendors for scheduling, content development, training logistics, and timely execution of training programs. Support in training needs identification (TNI) , maintaining training calendars, and ensuring timely nominations and participation from various departments. Prepare, maintain, and regularly update Training MIS reports , dashboards, attendance records, feedback analysis, and training effectiveness data. Assist in the development and continuous improvement of e-learning m...

Job description : Mention Reference (Sneha) on your resume Mega Walk-In Drive @Ocube Services || Hiring on immediate basis Mega Walk-In Drive || 5.5 days Working : Rotational Shift Noida Location: Work from office (Sector 63 ) Key Responsibilities A. Training Delivery Conduct New Hire Trainings (NHT) focused on end-to-end process, systems, and policies. Deliver refresher and upskilling sessions to reinforce process adherence and drive continuous learning. Facilitate floor readiness sessions and provide on-the-job support during nesting or OJT phases. Customize delivery based on process complexity, LOB requirements, and agent proficiency levels. B. Content Development & Maintenance Develop an...

Roles and Responsibilities Design and deliver training programs for Power BI, Excel, and other related tools to clients. Develop customized reports using Microsoft Power BI, including dashboards, visualizations, and data analysis. Create advanced Excel models and macros to automate business processes. Provide one-on-one coaching sessions to ensure effective knowledge transfer. Collaborate with stakeholders to understand client requirements and develop tailored solutions. Content Management - Create Training content Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training Desired Candidate Profile Advanced expertise ...

We are looking for talented Trainers and Freelancers with expertise in SAP UI5 & FIORI to join our team. The ideal candidate will have a strong background in teaching and training others, with excellent communication skills. Roles and Responsibility Conduct live training sessions on various new technologies. Provide on-the-job support to clients. Develop and deliver corporate training programs. Offer consulting services for full-time and contract jobs. Collaborate with cross-functional teams to achieve business objectives. Stay updated with the latest trends and developments in SAP UI5 & FIORI. Job Requirements Minimum 1 year of experience in training or freelancing. Strong knowledge of SAP ...

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

USV, a top-15 pharmaceutical company in India, excels in the diabetes and cardio sectors. We have a presence in over 65 countries with our dynamic team of over 7,000 across generations. Our commitment to brand building is evident in our popular products like Glycomet GP, Ecosprin AV, Jalra, Tazloc, Glynase, MVI and more. Position Details: Experience Required : Trainers with at least 2 years training experience post pharma sales experience. Qualification Required : Science Graduate (B.Pharm. / BSc. / M.Pharm. / M.Sc.) Prepare and deliver high quality training content in order to improve competency and overall effectiveness of participants Training Needs Identification: Provide inputs towards ...