310 Tni Jobs - Page 4

Leading BPO in Kolkata Hiring for Process Training Manager International Travel Voice Process International Voice Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 16LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

Greetings from Sagility ! Immediate hiring for Process trainers from International contact centers . Looking for experienced voice process trainers which supporting in training for USA , UK , Australian market for voice process. 1 years of experience as on process trainer is mandatory . Mandatory Skills: Ideal candidature should have over all 4+ years of experience. Mandatory experience as process trainer on paper should be from the background of international Voice. Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear understanding of the Trainer role and must have Proven Coaching abilities Should have strong exposure on TNA/TNI Experience in creating and developing training content such as modules and process SOPs Desired profile: Excellent communication, presentation, and interpersonal skills. Proven ability to build and maintain strong and effective customer and internal relationships Well versed in Soft Skills and training methodologies Knowledge of US culture Solid knowledge of the latest corporate training techniques Client Management skills Good with MS Office (Excel, Word & Power point) Excellent time management and organizational skills Must demonstrate the ability to work independently & prioritize multiple objectives in a rapidly changing environment Qualifications and Education and Mandatory Requirements: Bachelor Degree is must. Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks Excellent facilitation, coaching (both in the virtual and F2F environment) Should have good exposure on MS Excel, word and PowerPoint I ould have excellent English communication skills and facility skills should be flexible to work in the shifts. Interested folks can please share your updated resume to : sunkari.srikanth@sagilityhealth.com or what app on : 8309217838

Hiring Manager Training and Sr Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Required Candidate profile Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Role & responsibilities Devise technical training programs according to organizational requirements Produce training schedules and classroom agenda Determine course content according to objectives Prepare training material (presentations, worksheets etc.) Execute training sessions, webinars, workshops etc. in groups or individually Arrange for and conduct on-site training when needed Keep and report data on completed courses, absences, issues etc. Observe and evaluate results of training programs Determine overall effectiveness of programs and make improvements Preferred candidate profile Proven experience as technical trainer Knowledge of modern training techniques and tools in technical subjects Experience in designing technical course content Ability to address training needs with complete courses Working knowledge in MS Office (especially Powerpoint) Outstanding communication skills and comfortable speaking to crowds Excellent organizational and time-management abilities Perks and benefits

Urgent hiring for Process Trainer role at IEnergizer Noida!!! Click Here to Apply 9711881552 Designation: Process Trainer/Sr. Process Trainer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating with other trainers, SMEs, supervisors and managers to identify training needs and develop strategies. Conducted TNI, Refresher Trainings and Mapping their Efficacy for Improvement Ensuring timely delivery of training batches on floor along with supporting OJT Daily Dip check, monthly PKT through Gamification and shared reports with clients. Conducted Supervisor meet once in a week with OPS, Quality regarding the process updates. Desired Candidate Profile: - 1-4 years of experience in Process Training or Product Training in BPO/Call Centre industry. Excellent communication, presentation, and facilitation skills with the ability to engage diverse audiences. Proficiency in MS Office applications (Word, Excel, PowerPoint) for report preparation and presentation purposes. Perks & Benefits: - Corporate work environment Job Location - Noida Sec 60. Salary 45K Work From Office Interested candidates are requested to connect on below mentioned contact no. HR SHOBHA - 9711881552 We are looking for immediate joiners!!!

Optum is hiring Training Supervisor - RCM (Hospital Billing), Chennai/Hyderbad/Noida/Gurgaon Please find below details of the same Successful implementation and management of the training department Training fresher, existing and experienced colleagues for all scope of work in backend business of RCM Delivering training programs to employees using a variety of methods, including classroom instruction, e-learning and on-the-job training Review training needs and performance monthly basis and perform focus group, conduct feedback and monitor progress of the batches till they become productive as 100% Bottom quartile management Plan and implement an effective training curriculum, content and automation Collaborate with management to identify training needs (TNI/TNA) for all employees Regular connects with ops, quality and training to enhance the training and identify the area of improvement Maintaining up-to-date knowledge of best practices in training and development and making recommendations for changes to training programs as required Be able to raise/track new hire process credentials Be able to work on the accounts for the aligned process to have hands-on experience for better for experiential training Learn new / existing business as end to end and prepare / modifier the training curriculum Be able to align himself/herself with organization/ team / client culture and mission, vision and value Be well equipped in handling in-person and virtual training Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 10+ years of experience in the US healthcare industry with experience in Hospital Billing 8+ years of experience in healthcare revenue cycle management services, with understanding on upstream and downstream Worked as AR representative and effectively implemented the experiential learning in the new hire batches Familiarity with insurance guidelines (Medicare, Medicaid, commercial payers) and their plans In-depth knowledge of denial management and appeal writing for both administrative and clinical denials Expertise in handling inpatient claims and understanding payment methodologies- DRG classifications, bundled payment models) Comprehensive knowledge of UB04 claim form component, including proper inpatient coding, revenue codes, procedure codes, and regulatory requirement In-depth knowledge of Acute and Ambulatory specialties with understanding of associated diagnosis, procedure and denials Proficiency in understanding coding denials and code sets (ICD-10, CPT04, HCPCS) and understanding of medical record Demonstrated ability to analyze AR claim as end to end and identify the root cause and faster resolution Demonstrated ability to handle multiple geos- US/PR/PHL/IND Proven solid analytical and problem-solving skills Proven excellent communication and leadership abilities

Job Title: Lead - New Hire Training Location: Hyderabad Shifts: Rotational Company Description: You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel. As a Trainer, you will deliver and evaluate soft & technical skills training on all aspects of client training. Job Description: You are also expected to: - Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge - Fill out accurate reports - Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet company expectations - Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting - Facilitate all aspects of floor-training and BQM Training for the program - Responsible for self-skilling & certification during periods of un-activity (classroom) - Supervise and coach learners in nesting & BQM type environments - Facilitate multi-hour product, behavioural or tool change type learning experiences - Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions; and - Coach and give feedback to trainees to help them fulfil performance metrics - Coach and provide feedback and supervision during OJT/Nesting/TQ/Evolution Qualifications: Our most successful candidates will have: - Earned a Bachelors degree in any field - At least 3-7 years of work experience as a Trainer - Excellent working knowledge on Microsoft Office applications (Excel, PowerPoint, Word and Outlook) - Strong English verbal and written communication skills - Strategic in developing solutions and process improvements - Willingness and ability to work in a shifting or graveyard schedule

Job Title: Associate Manager New Hire Training Location: Mumbai Company Description: Sutherland is seeking an attentive and goal-oriented person to join us as an Associate Manager - New Hire Training. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description: New Hire Training: Conduct comprehensive onboarding programs for new employees, ensuring they understand operational processes, tools, and best practices. Provide hands-on training and shadowing sessions tailored to PRA, CRA, Interline Proration, and Fare Audit processes or a combination of any of these Ongoing Training for Existing Agents: Identify skill gaps through assessments and feedback and create targeted upskilling programs. Deliver refresher courses, process updates, and compliance training regularly. Training Content Development: Design and update training manuals, job aids, e-learning modules, and other supporting materials. Collaborate with subject matter experts to ensure content accuracy and relevance. Performance Evaluation & Support: Assess trainees’ performance through tests, role plays, and practical evaluations. Provide coaching, feedback, and support to agents post-training to ensure on-the-job effectiveness. Reporting & Continuous Improvement: Maintain detailed training logs, performance reports, and improvement plans. Stay updated with industry standards and changes in airline accounting practices to continually enhance training effectiveness. Qualifications: Should have trained people on programs like PRA \ CRA, Interline proration, Fare audit or Fare distribution programs Has been working on airline processes for 3+ years. Understands GDS and BSP \ ARC reporting tools. At least 1 year of work experience as a trainer - Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook) - Strong English verbal and written communication skills Strategic in developing solutions and process improvements Willingness and ability to work in shift and open to travel to train people

Greetings for The Job Factory !!!! Job description: Job Title: Process Trainer Job Type: Full-time (Rotational Shifts & Rotational Week-offs) Minimum 1 yrs of International voice Process Trainer on paper is mandatory For More Details Call : HR Smitha @ 9880964847 (Call or whatsapp ) Candidate with relevant Experience you please call 30 Days notice period is fine Responsibilities of a Process Trainer : Developing training modules and materials tailored to specific processes Conducting interactive training sessions and workshops Assessing employee performance and providing feedback Updating training materials based on process changes or improvements Maintaining records of training activities and employee progress Requirements and Skills : Proven experience as a process trainer or similar role Excellent communication and presentation skills Ability to assess and address individual training needs Familiarity with modern training techniques and tools Strong organizational and team management skills International BPO experience required Comfortable for rotational shift/ rotational off Regards, Smitha HR TEAM

Job Designation: - Executive L&OD Process Trainer Job Location: Baroda Job Timings: 9:30 AM IST –6:30 PM IST ( Mon- Fri) Job Scope: The primary responsibility will be to provide process training to new employees of the organization. L&D executive will play a vital role in various process training programs. They will also be involved in understanding & conducting needs analysis, content development. Key Responsibility Area: Coordinate onsite and offsite classroom and web conference training, including scheduling, participant registration, confirmation etc. Responsible for training material production/distribution to learners. Perform other process training related tasks as assigned. Planning and executing assigned training and development programs and projects; shared responsibility for development, coordination, and facilitation of process training. Track evaluation metrics to measure and report on the effectiveness of learning initiatives and learner’s performance. Evaluate and assess effectiveness and quality of training materials and content. Have done process training in the previous setup with an experience of 1 to 3 years in process training Experience in handling large projects Good knowledge of e-learning platforms and practices Preferred Skills: Additional degrees, certifications, and qualifications in training. TTT certification from any reputed organization Works well under pressure; flexible and able to handle multiple priorities in changing or stressful situations Continuously improves the design, delivery and evaluation of learning and development initiatives

Role & responsibilities Training Offline sales/FOS team Call/Demo Auditing Coach advisors on new product features and releases Create learning solutions and training modules for effective delivery of training Conduct crash courses for any new product and process updates Analyze and measure performance targets and provide coaching Ensure assigned team members achieve quality targets Carry out trainings to boost members morale Monitor and manage effectiveness of training Requirements :- Bachelor or Master degree is preferred. Can speak Tamil & Malayalam Fluently Should have 1 to 2 years of experience in Sales, product and process training Quick and continuous learner and should have planning, organizing, execution skills Excellent Hindi and English communication skills along side with any 2 Regional language speaking skills Should be proficient in delivering presentation and coaching skill Need to have business acumen

Must have 1-3 years of experience as a Soft Skill Trainer in BPO Must have excellent communication skills Experience in E-commerce account will be added advantage Should be a TTT-certified trainer should be fluent in English and Hindi Call-7697428237

STARTEK is looking for Specialist - Training to join our dynamic team and embark on a rewarding career journey Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function

yearshareTitle: Process Trainer Company: Ocube Services Location: Noida, Sector 63 Experience: Minimum 2 year in Training Salary: up to 50,000 sales training, coaching, and development background Job Description: Ocube Services is looking for a Sales Trainer to enhance the skills and performance of our sales team. The ideal candidate should have a strong background in sales training, coaching, and development to drive business growth. Key Responsibilities: Develop and deliver sales training programs for new and existing employees Improve sales techniques, product knowledge, and customer handling skills Conduct training sessions, role-plays, and workshops to boost team performance Monitor and assess training effectiveness through feedback and performance metrics Work closely with sales managers to identify skill gaps and implement improvement plans Keep up-to-date with industry trends and best practices in sales training Requirements: Minimum 2 year of experience as a Trainer Strong communication, presentation, and coaching skills Ability to design and deliver engaging training programs Experience in sales processes, objection handling, and customer interactions Knowledge of CRM and sales tools is a plus Interested candidates can apply now!Role & responsibilities . For more information : Bhavneet Kaur : 8130575252 ( Can Shshareare the Resume over the whatsapp )

Company Profile Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes. Manager - Capability Development KEY RESPONSIBILITIES Operational Manage end-to-end delivery of training programs (Pre-process, Process, OJT) Plan training calendars in line with business demand Lead, coach, and certify training teams Coordinate with Ops, QA, and clients to define success measures Oversee governance, reporting, and feedback loops Drive readiness metrics and time-to-floor improvements Evaluate and mentor trainers through structured observation and feedback Maintain certification records and continuous upskilling plans Stakeholder Collaboration Align with client and internal teams for training access, updates, and KT Host regular syncs to address escalations and ensure trainer preparedness Reporting & Governance Own daily/weekly/monthly reporting on batch progress and training impact Provide inputs for governance reviews and client MBRs Experience 6 to 9 years in Learning & Development with a focus on process training Minimum 3 years in a managerial or AM role Domain experience in US Mortgage & Banking processes is a must Know-How Critical: Deep understanding of US Mortgage lifecycle (origination, servicing, default) Familiarity with banking regulations and call centre compliance standards Desirable: Knowledge of Learning Management Systems (LMS), adult learning theory, and Kirkpatrick evaluation model Experience with BAI, KMS, Twilio, or ticketing systems Personal Attributes/Traits Proactive, solution-oriented mindset Strong interpersonal and communication skills Detail-driven and committed to learner success Core Competencies Strategic Planning Stakeholder Management Team Development & Coaching Data-Driven Decision Making Training Impact Assessment Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Training Lead (Sr Process Trainer ) Must have worked for a min of 4 yrs in Digital Marketing-SALES Drop cv on supreetbakshi@imaginators.co Required Candidate profile 5days/WFO/US shifts

Training Lead (Process Trainer ) Must have worked for a min of 4 yrs in either Digital Marketing, Consultative Sales /Outbound calling setups (in any capacity). Must have worked for at least 2 years as a Lead Facilitator (designated Trainer/SME) Required Candidate profile Must be well versed with Digital Marketing as a domain (not just conceptual knowledge, in-depth insights are expected) Pls Call Vikas 8527840989 Email vikasimaginators@gmail.com 5days/WFO/US shifts

Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA Required Candidate profile Must have 1-2 years of experience as a trainer Candidate must be proficient in Kannada language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition

Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Role & responsibilities:- Training needs analysis- liaison with all stakeholders. To identify training needs of employees with relation to product, technical knowledge and behavioural skills. Preparation of training calendar for all the allocated stores. Conducting the following Trainings for all store employees: Product Training Process Training Systems training Behavioural training. Coordinating with various brands to conduct training at stores. On floor evaluation and feedback about training effectiveness Preparing MIS for all the trainings conducted including brand and other external trainings. Designing the training activities as required (content creation, mode of delivery etc.) Drive organizational level training initiatives like LMS etc. Monitor the training being conducted internally and externally, plan and take corrective actions wherever required. Manage On-going training of the all the employees at the store and partner with HR and Training team to enhance the capability, skill and knowledge levels of store employees.

Role & responsibilities:- Training needs analysis- liaison with all stakeholders. To identify training needs of employees with relation to product, technical knowledge and behavioural skills. Preparation of training calendar for all the allocated stores. Conducting the following Trainings for all store employees: Product Training Process Training Systems training Behavioural training. Coordinating with various brands to conduct training at stores. On floor evaluation and feedback about training effectiveness Preparing MIS for all the trainings conducted including brand and other external trainings. Designing the training activities as required (content creation, mode of delivery etc.) Drive organizational level training initiatives like LMS etc. Monitor the training being conducted internally and externally, plan and take corrective actions wherever required. Manage On-going training of the all the employees at the store and partner with HR and Training team to enhance the capability, skill and knowledge levels of store employees. Skills & Competencies 2+ years of experience in retail or CDIT trainings Qualification/Experience Graduate / Post Graduate

Role Purpose:- The Zonal Training Manager (ZTM) will be responsible for driving learning effectiveness across 5090 mapped stores through robust planning, execution, and monitoring of the training calendar. The ZTM will lead a team of 5–6 Cluster Trainers and act as a key liaison between the central training team, zonal sales teams, and business stakeholders. The role is pivotal in aligning training delivery with business outcomes and ensuring measurable impact on store performance. Role & responsibilities:- 1. Training Calendar Planning & Execution • Finalize monthly training calendars in consultation with Cluster Trainers and business stakeholders. • Ensure timely communication of the calendar to all Cluster Trainers and Zonal Sales Managers. • Monitor weekly adherence to the calendar and take corrective actions where necessary. 2. Training Operations & Reporting • Ensure all training data is accurately captured and updated in the central ecosystem. • Conduct weekly reviews to track completion, attendance, and effectiveness of training sessions. • Support the central team in summarizing data for dashboards and business reviews. 3. Business Alignment & Stakeholder Engagement • Engage with Zonal Sales Managers at least twice a quarter to: • Understand evolving business priorities and performance gaps. • Share training updates and achievements. • Co-create future training plans aligned with business needs. 4. Training Impact & Store Performance • Evaluate the effectiveness of training interventions using KPIs like conversion, ATV, UPT, NPS, and sales growth. • Conduct focused visits to high-performing and low-performing stores to derive actionable insights. • Share best practices and learnings across zones for continuous improvement. 5. Collaboration & Agility • Collaborate closely with Content Development and other L&D verticals to support learning initiatives. • Remain agile to address 1020% of unplanned or ad-hoc training requests effectively. • Partner with business teams on new initiatives and ensure timely ground-level execution via Cluster Trainers. 6. Knowledge & Capability Building • Stay updated on business strategies, category innovations, and customer insights. • Enable Cluster Trainers with relevant knowledge, tools, and coaching to improve training effectiveness. • Act as a bridge between field training delivery and content development teams by sharing real-time business context Key Skills & Competencies: • Strong communication and stakeholder management. • Data-driven mindset with ability to interpret performance metrics. • Team leadership and people development. • Planning, organizing, and execution excellence. • High adaptability, ownership, and a solution-oriented approach. • Strong business understanding of retail operations and KPIs. Qualifications & Experience: • Graduate / Postgraduate in Business Administration, Retail Management, or related field. • 8–12 years of work experience, with at least 3–5 years in a Training Manager/Leadership L&D role. • Prior experience in retail or consumer durables industry is preferred. • Exposure to managing field training teams and multi-location responsibilities is an advantage.

This role responsible for creating skill matrices, mapping competencies, coordinating internal stakeholder training, developing behavioral training programs, and designing effective content. Required Candidate profile Bachelor's degree in human resources, Organizational Development, Engineering or a related field. Preferably 2 years within a manufacturing or industrial environment.

Job description Plan, coordinate, and deliver induction programs for new joiners to ensure smooth onboarding and cultural assimilation. Prepare, propose, circulate, and implement the annual training calendar; monitor departmental compliance and escalate deviations as necessary. Design and develop training modules tailored to the needs of various employee segments, ensuring effective knowledge transfer and skill enhancement. Plan and coordinate both internal and external training programs for employees across all levels. Conduct training needs analysis using multiple methodologies to identify skill gaps and developmental requirements. Process documentation and coordinate participation in external training programs, industry conventions, and professional conferences. Oversee and facilitate training, summer placements, internships, and academic projects undertaken by students from professional institutions. Maintain comprehensive training records and generate MIS reports for top management review. Monitor and ensure adherence to the annual training budget, highlighting variances and optimizing cost efficiency.

Greetings from Teleperformance! We are hiring QA for voice process in our company. Candidate must be a graduate & Fully vaccinated. Should have minimum 1 year experience as a quality analyst in his previous experience. Should have knowledge in QC tools, Excel, Dashboards, Call calibration, call audits, Call monitoring and sharing feedback. Excellent communication skills • 6 Days working. •Salary-Up to 5 CTC If Interested Call or share resume Yamanur:- 9449900627 yamanurappa.kuri@teleperformancedibs.com