Team Leader - Process Trainer

Golden Opportunities

6 - 9 years

6 - 9 Lacs

hyderabad

Posted:2 months ago| Platform:

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Skills Required

process training training programs process documentation sop creation tna training delivery tni lms tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and responsibilities

Lead, coach, and manage a team of process trainers to ensure training effectiveness and operational readiness.
Conduct regular performance reviews and provide feedback, coaching, and mentoring to the training team.
Manage training schedules, resource allocation, and adherence to timelines.
Deliver induction, process, and refresher training programs for new and existing employees.
Ensure all trainees are process-ready and meet certification standards before production deployment.
Conduct assessments and evaluate training outcomes to measure knowledge retention and application.

Must-Have Skills:

Strong knowledge of end-to-end process training lifecycle (TNA, design, delivery, evaluation).
Hands-on experience in training delivery (classroom, virtual, or blended).
Proficiency in MS Office (Excel, PowerPoint, Word); familiarity with LMS tools or e-learning platforms. Ability to interpret operational metrics and quality data for training impact analysis.
Experience in process documentation and SOP creation.

Contact Person

Email

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