36 Sop Creation Jobs

As an Operational Excellence Specialist I at CSS Corp in Chennai, you will play a crucial role in driving operational efficiency and excellence within the organization. Your primary responsibility will be to design and facilitate training programs that enhance the skills and capabilities of our teams. You will work closely with the Manager of Operational Excellence to identify opportunities for process improvement and data analysis. To excel in this role, you should have a Bachelor's degree in business administration, Training and Development, Operations Management, or a related field. Additionally, you should have at least 3 years of experience in training design, operational leadership, or a similar role. Your expertise in data analysis, project management, and operational excellence will be key to your success in this position. Your skills in training and facilitation, data analysis, SOP creation, and project management will be put to the test as you engage diverse audiences, evaluate data to drive decisions, and lead teams to operational success. Your ability to manage multiple priorities simultaneously and effectively communicate with stakeholders will be critical in achieving the key performance indicators set for this role. As an ideal candidate, you should be innovative, adaptable, and results-oriented, with strong interpersonal and collaborative skills. Attention to detail, organizational ability, and a drive for measurable improvements are essential attributes for success in this role. Proficiency in MS Office Suite, data visualization tools, and project management software will be necessary to meet the demands of the position. If you are passionate about operational excellence and have a track record of driving positive change through training and process improvement, we invite you to join our team at CSS Corp. Please reply with your updated resume and the requested details to be considered for this exciting opportunity.,

Exciting Opportunity With E&Y . Role - Performance Management Work - model 5 days WFO Contingent role - on 6 months contract (EY Payroll), subject to extension basis performance. Good - Excellent communication Client based role with a multinational logistics organization based in Ghansoli (Navi Mumbai) Shift - Global shifts (Sub Saharan -SSA/American-AMR/Europe-EUR Competitive CTC with Shift allowances and benefits Job Description: Handle the administration of performance management programs, teams and systems Timely data entry, scheduling & organising events, monitor & track employee performance progress and completion in performance management systems. Generate reports on performance management activities and outcomes; Address employee queries and provide assistance. Effective communication; In-depth knowledge of global performance management operations. Proficiency in Oracle and / Darwin Box or SuccessFactors HCM. Should have exposure to SOP creation, driving SLA measurements, KPI metrics, good domain knowledge. People should be flexible for shifts Note: Candidate must have global performance management experience. If interested, please share your cv on nishi.singh@in.ey.com

As a Risk Ops Executive in the NBFC sector, you will play a crucial role in assessing and managing credit risk within the organization. With 3 to 6 years of experience, you are expected to have a Bachelor's or Master's degree in Finance, Economics, Business Administration, or a related field. An MBA or relevant certification such as CFA or FRM would be a plus. Your hands-on experience with LOS/LMS software and credit risk scoring models will be essential for this role. Your responsibilities will include evaluating the creditworthiness of potential borrowers, monitoring the loan portfolio for emerging risks, and developing risk mitigation strategies. You will collaborate with various teams including disbursing, credit, collections, and recovery to ensure effective risk management practices. Your ability to analyze data trends, communicate risk assessments, and make data-driven decisions will be critical for success in this role. Key skills for this position include proficiency in regulatory frameworks, portfolio risk monitoring, loan recovery risk management, and collaboration with cross-functional teams. Strong communication skills, attention to detail, and the ability to work under pressure to manage risk exposure are also important qualities for this role. Your role will involve preparing detailed risk reports for senior management, recommending loan terms and structures based on risk analysis, and ensuring compliance with regulatory guidelines such as RBI regulations. In summary, as a Risk Ops Executive in an NBFC, you will be responsible for assessing, monitoring, and mitigating credit risk to ensure the company's risk profile aligns with its lending strategies. Your expertise in risk assessment, data analytics, and communication will be instrumental in driving effective risk management practices within the organization.,

As the F&B Manager, you will be responsible for designing delicious and attractive menus, continuously making improvements, and ensuring the forecasting, planning, sourcing, and ordering of food supplies for the kitchen and beverages for the bar. Building positive relationships with food and beverage vendors will be crucial, along with adhering to the F&B budget and managing day-to-day F&B operations. You will also be responsible for maintaining CRM, processing complaints, responding to customer needs, and assisting with marketing and banquet events. Additionally, creating and executing SOP and KPIs for the F&B department, as well as training and managing F&B staff, will be part of your role. This is a full-time position with the benefit of food provided. The ideal candidate should have a total of 3 years of work experience in a similar role. The work location is in person.,

Executive QA 2 Posts based in Kathua, Jammu & Kashmir. The ideal candidate brings 6-8 yrs exp and a strong record of GMP/cGMP compliance within regulated pharma, chemicals or biotech environments. Key responsibilities include ownership of day-to-day operations, documentation integrity, SOP creation/review, deviation/OOS handling, CAPA and change control management, audit readiness, cross-functional coordination with Production, QC, Engineering and Supply Chain, and proactive risk assessment to protect product quality and patient safety. The role requires hands-on problem solving, stakeholder communication, coaching junior staff, and contribution to continuous improvement (5S/Lean/Kaizen). Strengthen QMS: author/review SOPs, BMR/BPR, oversee IPQA/AQA, batch release readiness, data integrity ALCOA+, vendor qualification, and regulatory inspection support (USFDA/EMA/WHO). Must demonstrate strong ownership, attention to detail, and the ability to work in a fast-paced, inspection-ready environment. Familiarity with ICH, WHO TRS, ISPE, and data integrity principles is expected; hands-on with spreadsheets/ERP/LIMS is a plus.

Trainee Engineers 1 Pos based in Amritsar. The ideal candidate brings 0-1years and a strong record of GMP/cGMP compliance within regulated pharma, chemicals or biotech environments. Key responsibilities include ownership of day-to-day operations, documentation integrity, SOP creation/review, deviation/OOS handling, CAPA and change control management, audit readiness, cross-functional coordination with Production, QC, Engineering and Supply Chain, and proactive risk assessment to protect product quality and patient safety. The role requires hands-on problem solving, stakeholder communication, coaching junior staff, and contribution to continuous improvement (5S/Lean/Kaizen). Must demonstrate strong ownership, attention to detail, and the ability to work in a fast-paced, inspection-ready environment. Familiarity with ICH, WHO TRS, ISPE, and data integrity principles is expected; hands-on with spreadsheets/ERP/LIMS is a plus.

Machine Operator based in Latur. The ideal candidate brings 0-1years and a strong record of GMP/cGMP compliance within regulated pharma, chemicals or biotech environments. Key responsibilities include ownership of day-to-day operations, documentation integrity, SOP creation/review, deviation/OOS handling, CAPA and change control management, audit readiness, cross-functional coordination with Production, QC, Engineering and Supply Chain, and proactive risk assessment to protect product quality and patient safety. The role requires hands-on problem solving, stakeholder communication, coaching junior staff, and contribution to continuous improvement (5S/Lean/Kaizen). Operate and troubleshoot equipment, perform start-up/shut-down checks, verify critical parameters, escalate deviations promptly, and keep logs up to date with good documentation practices. Additional info: Venue: Seminar Hall, Godavari Institute of Pharmacy, Kolpa, Latur Eligibility: D. Pharm & B. Pharm Students Must demonstrate strong ownership, attention to detail, and the ability to work in a fast-paced, inspection-ready environment. Familiarity with ICH, WHO TRS, ISPE, and data integrity principles is expected; hands-on with spreadsheets/ERP/LIMS is a plus.

Lead support transition activities including process mapping, SOP creation, and knowledge transfer in the insurance domain Deliver coordinate training sessions for new team members or during process migrations Work across various insurance functions Required Candidate profile Liaise with client internal stakeholders to ensure effective communication and process alignment Ensure documentation of best practices continuous process improvement post-transition Monitor training Perks and benefits Perks and Benefits

As a Regulatory Officer in the cosmetics manufacturing industry, you will be responsible for ensuring regulatory compliance, preparing for audits, creating and updating Standard Operating Procedures (SOPs), providing training on regulatory standards, and maintaining product quality assurance. Your role will also involve supporting new product development and obtaining necessary regulatory approvals, as well as handling customer complaints related to product compliance. To excel in this position, you should have a Bachelor's degree in Pharmacy, Chemistry, Life Sciences, or a related field, along with 1-2 years of experience in regulatory affairs, quality control, or compliance within the pharmaceutical or cosmetics industry. You should possess strong knowledge of regulatory norms, SOP creation, audits, and product compliance to effectively fulfill your responsibilities. Your day-to-day tasks will include assisting in internal and external audit preparation, developing and updating SOPs to ensure regulatory compliance, supporting new product development initiatives, conducting training sessions on regulatory standards, addressing customer complaints, and upholding regulatory norms to maintain product quality standards. This is a full-time position based in Taloja, Maharashtra. The salary range for this role is 15k to 25k. If you meet the qualifications and skills required for this position, please send your CV to theexecutive800@gmail.com or contact 8849938160 to apply. Benefits for this role include Provident Fund, and the work schedule is during day shifts. The ability to reliably commute or plan to relocate to Mumbai, Maharashtra, is required for this in-person role. Experience of at least 1 year as a QA Regulatory Officer and 2 years in pharmaceutical or cosmetics companies is necessary to be considered for this position.,

As an Executive Sous Chef / Chef De Cuisine in the Hotels & Restaurants industry under the Food, Beverage & Hospitality department, you will be responsible for leading various activities to ensure top-notch food quality, food safety, preparation time, and order to delivery time. Your role includes developing and maintaining high culinary standards, creating and implementing SOPs for operational smoothness, and collaborating with the business and innovation teams to innovate products and processes for brand recognition. You will be expected to conduct audits at different units to check food quality and unit hygiene, innovate cost-effective ideas, research substitutes and seasonal ingredients for cost efficiency, and work with external vendors to improve process efficiency. Additionally, you will validate dish pricing, optimize culinary staff scheduling, drive brand expansion, identify market trends, evaluate vendors, and collaborate with various teams for new locations and smooth operations. The preferred candidate for this role should have knowledge and experience in different cooking methods and equipment, possess culinary expertise in various cuisines, understand food safety and quality fundamentals, and be proficient in kitchen cost management, Microsoft Excel, and Word. Additionally, having a background in Hotel Management with a minimum of 5+ years of experience in QSR or Catering Companies is required for this position.,

Deliver ED CPT/ICD10CM/HCPCS/NCCI coding training, update SOPs, coach coders, track audit metrics, and support documentation improvement. Required Candidate profile 7–10 yrs in ED coding, 4+ yrs training experience. AAPC/AHIMA-certified (CPC/CCS), strong knowledge of CMS/AMA/AHA/ACEP guidelines, excellent presentation skills.

Role & responsibilities What Youll Do: 1. Lead all training programs for professionals offering pest control services in the allotted city. 2. Develop and deliver comprehensive training programs for pest control technicians, focusing on effective pest control methods, safety protocols, and proper use of chemicals. 3. Provide hands-on training and demonstrations on pest control techniques and other pest management practices. 4. Implement strategies to improve service quality through training interventions. 5. Lead a team of trainers/professionals, providing guidance and support to ensure consistent training delivery across all locations. 6. Monitor and evaluate the effectiveness of training programs, making necessary adjustments to meet evolving business needs. 7. Stay updated on the latest pest control technologies, chemicals, and industry best practices to ensure training programs are current and relevant. 8. Contribute to the creation and continuous improvement of Standard Operating Procedures (SOPs) to ensure consistent training delivery and enhance overall customer experience What We Need: 1. Bachelor's degree in Chemistry/Agriculture and UIPM certification from recognized government institutes is highly preferable. 2. 7+ years of experience with exposure to pest control or supervisory experience in a pest control company. 3. Strong leadership and communication skills, with the ability to inspire and motivate teams. 4. Strong technical understanding of pest control chemicals and practices, especially for pest control. 5. Basic knowledge of MS Office (Word, Excel, Outlook). 6. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. 7. Passion for delivering exceptional customer experiences and driving continuous improvement. At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.

You will be responsible for bank reconciliation in NetSuite and the preparation of the AP Aging report and Cash forecasting. You will also be organizing the signing of accounting documents such as reconciliation statements and certificates of completion through Docusign and sending them to vendors as requested. Additionally, you will be involved in SOP creation, process development, and active participation in audits. To qualify for this role, you should have a graduation in accounting/finance, with a preference for CA/CPA certification. Work experience in international companies is desired, along with knowledge of legislation in the field of accounting and tax. Experience in Netsuite, Cobase, Zip, Yokoy, numeric, as well as AP systems and expense management systems, will be considered a plus. In this position, you can expect to work in a hybrid work environment with the opportunity for partially or fully paid additional training courses. There are unlimited opportunities for professional and career growth, with regular external and internal training provided by our partners. You will have the chance to be part of an international team of professionals contributing to one of the greatest success stories in the global tech industry. Please note that your CV will be reviewed within 14 calendar days of receipt. If your experience aligns with our company requirements, we will reach out to you. If you do not receive any feedback, it indicates that we currently do not have any suitable vacancies for you.,

As a Documentation Analyst, you will play a crucial role in developing, documenting, and optimizing support and service management processes in alignment with ITIL best practices. Your primary responsibility will be to create clear, consistent, and user-friendly process documentation that enhances operational excellence within our customer support functions. Your key responsibilities will include documenting ITIL-based workflows for Incident, Problem, Change, and Request Management processes. You will be tasked with translating complex technical procedures and support workflows into actionable content tailored for various audiences, including Tier 1 support, technical teams, and business stakeholders. Collaboration with subject matter experts (SMEs), process owners, and service managers will be essential to gather requirements, validate process flows, and ensure alignment with service goals. Furthermore, you will be expected to develop and maintain Standard Operating Procedures (SOPs), Knowledge Base (KB) articles, process maps, and training documentation using standardized templates and terminology. It will be crucial to ensure that all process documentation remains accessible, version-controlled, and regularly reviewed to maintain accuracy and compliance standards. Your involvement in process improvement initiatives and continuous refinement of IT Service Management (ITSM) workflows will be integral to the role. Additionally, you will work closely with Service Desk and Support teams to ensure that the documentation meets operational needs and contributes to reducing ticket handling time. Utilizing tools such as Jira, Confluence, or other ITSM tools, you will create flowcharts, diagrams, and supporting content to enhance the documentation and communication processes. In terms of qualifications, you should have a proven track record of at least 6 years in writing technical documentation within an IT support, customer service, or ITIL environment. A solid understanding of ITIL v3 or ITIL 4 frameworks and best practices is necessary. Your proficiency in process mapping, technical writing, and SOP creation, coupled with excellent communication skills, will be key to conveying complex information clearly and concisely. Experience with ITSM tools like Jira Service Management and proficiency in documentation and collaboration tools such as Confluence, SharePoint, MS Word, Visio, and Miro are essential. Preferred qualifications include an ITIL Foundation Certification (v3 or v4), experience in a fast-paced, ITIL-aligned support environment, and familiarity with knowledge base management and self-service portal content.,

Position: Senior Offline Business Operations Manager Location: Jaipur (On-Site) Experience: 25+ years About the Role We are hiring a driven and detail-oriented Senior Offline Business Operations Manager to oversee and streamline day-to-day operations at our physical locations. This role requires strong leadership, a problem-solving mindset, and hands-on experience in running smooth offline operations in fast-paced environments. Youll be responsible for ensuring everything runs like clockwork from staff management and inventory to customer experience and vendor coordination. Key Responsibilities Oversee daily operations at on-ground locations and ensure smooth execution Manage team schedules, roles, and performance at the location Coordinate with vendors, suppliers, and service providers for timely execution Track inventory, logistics, and resource planning Solve on-site issues quickly with a calm and proactive approach Maintain high standards of customer service and cleanliness Implement operational SOPs and improve efficiency Regularly report KPIs and insights to the leadership team Ensure compliance with all local regulations and safety standards Requirements 25+ years of experience managing operations for an offline business (hospitality, events, retail, or similar preferred) Strong people management and communication skills Ability to stay organized and handle multiple moving parts under pressure Familiar with inventory, basic accounts, vendor handling, and SOP creation Must be based in Jaipur or willing to work full-time from Jaipur Comfortable with working on weekends or holidays if needed during peak times What We Offer Opportunity to be part of a growing offline brand A hands-on role with ownership and leadership responsibilities Supportive team and founder-led environment Salary based on experience and performance Show more Show less

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a Senior Consultant in People Consulting with a focus on Workforce Management at EY-GDS Consulting, you will play a crucial role in managing the global workforce in today's fast-changing and highly disrupted environment. As a member of the PC practice, you will be part of a team that supports clients in aligning their HR function with organizational plans while prioritizing employee experience. By joining us, you will gain cross-functional, multi-industry, and truly global work experience to propel your career forward. Your key responsibilities will include supporting client projects by leveraging your deep knowledge and understanding of Time Management, Attendance, Leave Management, Labor Scheduling, and other components of Workforce Management processes and systems. You will work on client projects as part of a global distributed team, ensuring the quality, timeliness, and accuracy of all work outputs. Additionally, you will be expected to be recognized as a subject matter expert in one or more areas within the Workforce Management domain. To excel in this role, you must demonstrate high integrity, commitment to working in a challenging environment, strong communication and presentation skills, cross-cultural awareness, and the ability to manage ambiguity proactively. You should also be open to national and international travel for approved client projects. To qualify for this position, you should have 6-9 years of relevant experience, a Master's degree in HR or a similar full-time MBA/EMBA, and experience working in a consulting environment on global client projects. Additionally, possessing strong technical knowledge and experience in end-to-end Workforce Management processes, analytical abilities, expertise in process mapping and documentation, and certification in Workforce Management are highly desirable. At EY, we look for professionals who are independent, self-motivated, proactive, results-oriented, and able to provide a high level of customer satisfaction. We value technical experts with commercial acumen, enthusiasm to adapt and learn, and a drive for continual professional development. Working at EY offers opportunities for personal development, challenging assignments, interdisciplinary collaboration, support from engaging colleagues, and the freedom to handle your role in a way that suits you best. EY is committed to building a better working world by creating long-term value for clients, people, and society through trust in the capital markets. With diverse teams in over 150 countries, EY provides trust through assurance and helps clients grow, transform, and operate across various domains.,

At Dailyrounds/Marrow (subsidiaries of NHPL), the mission is to revolutionize healthcare by empowering doctors to excel in their practice. The vision revolves around organizing and enhancing the knowledge of the practice of medicine, creating a thriving community of doctors and healthcare professionals throughout India. The flagship product, DBMCI One, is a NEET PG/NExT preparation app that boasts India's top faculty. The app provides unparalleled flexibility for guided learning, offering recorded lessons, live classes, and offline face-to-face sessions. Established in 1992, Dr. Bhatia Medical Coaching Institute (DBMCI) has been a trailblazer in medical exam preparation, offering specialized courses for NEET PG, FMGE, MDS, USMLE, and MRCP. The institute's impressive 92.5% success rate underscores its dedication to guiding students towards successful medical careers. DBMCI One prides itself on scalability, with over 500,000 doctors trusting the platform for their preparation. The app features terabyte-scale media streaming for seamless learning, 1,500+ hours of live classes annually, and accommodates up to 3,000 concurrent users. Key Features That Set DBMCI One Apart: - Guided Learning: Personalized mentorship through live streaming sessions. - Highly Engaging Video Content: Average session duration ranges from 50 to 70 minutes. - DBMCI Notes App: An ultimate digital study companion. - Exceptional Results: A 92.5% success rate driven by India's leading faculty. Responsibilities: 1. Process Design & Optimization: - Evaluate existing business and sales processes to identify inefficiencies and opportunities for enhancement. - Integrate new tools and technologies to streamline operations and ensure seamless data flow. - Lead the automation of business processes using tools like Zapier, n8n, Zoho, Qntrl, and Pipefy. - Communicate process updates and improvements to stakeholders across departments. - Develop scalable workflows to support team and geographical expansion. 2. Data Management and Analysis: - Analyze data to identify patterns, growth opportunities, and inefficiencies. - Generate insights by working with internal data teams or using tools like Excel, Google Sheets, Looker, or Tableau. - Support key business questions through structured analysis. - Monitor process performance metrics, create dashboards, and provide actionable insights. 3. Cross-functional Execution: - Foster collaboration among Operations, Support, Sales, Marketing, and Product teams to align process initiatives with business objectives. - Align business needs with data-backed solutions. - Collaborate with internal teams to launch and refine new business processes. 4. Continuous Improvement and Compliance: - Lead process improvement projects applying methodologies like Lean or Agile. - Ensure standardized, compliant, and industry regulation-aligned processes. - Manage daily operational activities and resolve operational blockers. - Connect with stakeholders to ensure operational deliverables are met. Qualifications: - 4+ years of relevant experience in business operations, process management, or strategy & analytics roles. - Bachelor's degree in Engineering/Business Management, Project Management, or related field (Master's degree or relevant certifications are a plus). - Strong understanding of process mapping, SOP creation, and continuous improvement methodologies. - Proficiency in MS Excel/Google Sheets, data analysis, reporting, and performance tracking. - Knowledge of visualization & dashboarding tools like Looker, Tableau, Power BI (SQL basics are beneficial). - Experience in managing large-scale day-to-day operations. - Excellent communication, problem-solving, and cross-functional collaboration skills. Desired Competencies and Growth Areas: - Operational Excellence: Proficiency in managing day-to-day operations and process execution. - Logical Thinking and Criteria-Making: Willingness to develop analytical reasoning and criteria-setting skills. - Automation Focus: Passion for automating business processes, with a target of 60% automation and 40% operational focus. If you are driven by process automation, operational excellence, and business transformation, we invite you to apply for this exciting opportunity. Please submit your updated resume to anjali.rastogi@dailyrounds.org.,

As a Senior Engineer in Plant Engineering at Dr. Reddys Laboratories Ltd., you will play a crucial role in ensuring adherence to Operations & Maintenance SOPs, schedules, and compliances to prevent breakdowns. Your responsibilities will include the installation and qualification of equipment, preparation and execution of various protocols and reports, breakdown and preventive maintenance of a wide range of equipment, PR initiation and vendor management for AMC equipment. Additionally, you will be in charge of executing infrastructure projects related to electrical requirements, overseeing project activities for quality, delivery, timelines, and safety, and ensuring zero incidents through compliance with work permits and safety procedures. You will also be responsible for conducting safety audits, maintaining critical spares on-site, tracking maintenance-related expenditure and budgets, ensuring equipment availability for production, and maintaining human and equipment safety in daily operations. Moreover, you will be involved in the initiation and closure of Change Controls, CAPA, Incident Investigation, SOP creation and revision for Plant Engineering, and collaborating with cross-functional teams to implement sustainability projects. To qualify for this role, you should hold a Diploma or Bachelor's degree in Electrical, Instrumentation, or Mechanical Engineering, along with a minimum of 10 years of experience in Engineering and Projects, particularly in Biologics, Formulation, Biotech, Biosimilars, Cell, and Gene therapy manufacturing. Your technical skills should include proficiency in operations and maintenance of electrical/mechanical systems, expertise in overseeing infrastructure projects, and experience in navigating audits. In addition to your technical skills, you should possess strong behavioral skills such as the ability to lead and manage teams effectively, plan and coordinate projects, communicate effectively, and demonstrate a proactive inclination towards energy-saving initiatives. At Dr. Reddys, our work culture is centered around the belief that Good Health Cant Wait. We strive to empower individuals to lead healthier lives through innovative healthcare solutions, foster a culture of empathy and dynamism, and value individual ability while promoting teamwork and shared success. If you are looking to join a dynamic team that is committed to making a positive impact on healthcare, we encourage you to explore opportunities with us at Dr. Reddys Laboratories Ltd. For more information, please visit our career website at https://careers.drreddys.com/#!/.,

About the Role: This role is a vital leadership position that requires leading a team of 90+ individuals and overseeing the management of a 40,000 sq ft warehouse facility. The responsibilities include inventory management, logistics management, inventory control, material handling, FIFO method, workforce management, SOP creation and implementation, optimizing existing processes, and cost analysis. You will be responsible for deep diving into operations KPIs, conducting continuous reviews, and implementing RCAs to enhance operational efficiency. Ensuring effective stock planning across various warehouses to maintain high stock availability, fulfillment rates, and other metrics will be a key aspect of this role. Implementing best-in-class processes and solutions for warehousing and order processing across multiple channels is essential. You will drive continuous process improvements to reduce operational costs and review business planning to finalize operational budgets for improved profitability. Upgrading SOPs as per business requirements, conducting training sessions, and ensuring warehouse operations comply with legal regulations and established standards will be part of your responsibilities. Proficiency in data analysis and performance metrics is necessary to drive KPIs effectively through data analysis. Preferred Candidate Profile: The ideal candidate should have 3-5 years of experience in warehouse management within operations/logistics, preferably in a fast-moving startup environment. Strong analytical skills with expertise in Excel, Zoho, SAP, or related tools are required. A self-starter with a dedication to continuous improvement, exceptional leadership skills to motivate and guide teams, and effective communication skills for collaboration and issue resolution are desirable traits. Job Type: Full-time Language: English (Preferred) Work Location: In person,

As a Process Trainer at Zenius, you will play a crucial role in facilitating training and upskilling sessions for employees across various roles. Your primary responsibilities will include conducting training sessions, facilitating group discussions, and monitoring employee progress to devise strategic improvement plans. Additionally, you will be instrumental in supporting new employees during the onboarding process and continuously updating training materials to ensure their relevance and effectiveness. One of your key responsibilities will be to research, develop, and create engaging eLearning courses that align with the company's objectives. You will also be tasked with documenting processes and best practices, managing the company's Learning Management System (LMS), and staying informed about the latest tools, training methodologies, and industry trends. Your contribution to fostering a knowledge-sharing culture within the organization will be highly valued. To excel in this role, you are required to be based in Jaipur or be open to relocating to the area. You should possess a proven ability to quickly grasp complex concepts and adapt to new tools seamlessly. Strong written and oral communication skills in English are essential, along with prior experience in training and team management. Experience in creating Standard Operating Procedures (SOPs), manuals, or courses will be beneficial. As a self-motivated individual with excellent organizational and time management skills, you should be capable of working independently while also collaborating effectively within a team. Your creative problem-solving abilities will be instrumental in overcoming challenges and driving continuous improvement within the training processes. In return, Zenius offers a five-day work week, comprehensive training and upskilling opportunities, and a vibrant and positive work environment that fosters growth and development. Join us in our mission to build talented remote teams and make a difference in the world of training and development.,

Exciting Opportunity With E&Y . Role - Performance Management Work - model 5 days WFO Job Type - This will be a Fixed Term opportunity with EY for a duration of 1 year, subject to extension basis project and performance. Client based role with a multinational logistics organization based in Ghansoli (Navi Mumbai) Shift - Global shifts (Sub Saharan -SSA/American-AMR/Europe-EUR Competitive CTC with Shift allowances and benefits Job Description: Handle the administration of performance management programs, teams and systems Timely data entry, scheduling & organising events, monitor & track employee performance progress and completion in performance management systems. Generate reports on performance management activities and outcomes; Address employee queries and provide assistance. Effective communication; In-depth knowledge of global performance management operations. Proficiency in Oracle and / Darwin Box or SuccessFactors HCM. Should have exposure to SOP creation, driving SLA measurements, KPI metrics, good domain knowledge. People should be flexible for shifts Note: Candidate must have global performance management experience. If interested, please share your cv on Akansha.Mishra@in.ey.com

Location: The role is based in Delhi, across Aastha Hospital (Vikaspuri), Maccure Janakpuri, and Maccure Dwarka. This is a full-time position with a multi-site operational responsibility. About Us: Maccure Hospitals Pvt. Ltd. is a prominent healthcare group specializing in maternity, pediatric, gynecology, and neonatal care. Our hospitals in Janakpuri and Dwarka are renowned for their services. Aastha Hospital, our sister institution, is a 50-bedded NABH-accredited multispecialty hospital that has been serving West Delhi for over 20 years. Aastha Hospital in Vikaspuri is fully NABH-accredited, Maccure Janakpuri is at the entry-level of NABH accreditation, and Maccure Dwarka is a newly launched hospital with the NABH accreditation process yet to begin. We are seeking an experienced quality leader to drive our group-wide clinical governance, SOP standardization, and NABH accreditation journey. The focus will be on process improvement, compliance, and enhancing patient safety. Role Overview: As the Senior Quality Manager, you will be responsible for leading all quality, compliance, and accreditation functions across the three hospitals. Your role will involve working closely with leadership, clinical teams, and operations to ensure adherence to protocols, excellence in documentation, and readiness for audits. Additionally, you will play a key role in fostering a strong quality culture within the organization. Key Responsibilities: - Maintain and enhance NABH accreditation at Aastha Hospital (full accreditation) - Elevate Maccure Janakpuri from entry-level to full NABH accreditation - Lead the NABH preparatory and documentation process from the ground up for Maccure Dwarka - Develop, implement, and standardize hospital SOPs, protocols, and quality manuals across all three hospitals - Conduct internal audits, gap assessments, root cause analysis (RCA), and corrective/preventive actions (CAPA) - Ensure hospital-wide compliance with infection control, biomedical waste management, fire safety, and patient rights - Provide training and mentorship on NABH 3rd & 6th Edition standards to RMOs, nurses, support staff, and unit heads - Establish a robust Quality Indicator dashboard, support data analysis, and ensure regular review cycles - Stay abreast of QCI/NABH updates, maintain communication with assessors and consultants as necessary Who Should Apply: - Minimum of 7 years of quality management experience in NABH-accredited hospitals - Proficiency in NABH 3rd & 6th Edition standards, audit formats, and compliance protocols - Demonstrated ability to manage multi-site hospital accreditations - Experience in SOP development, policy formulation, and QMS implementation - Certification as a Trained Internal Auditor in NABH or equivalent highly preferred - Proactive, process-oriented, with exceptional documentation and training skills What We Offer: - Opportunity to lead quality transformation across three hospitals at varying accreditation stages - Be part of a forward-thinking and rapidly growing healthcare group - Competitive salary and opportunities for performance-based growth To Apply: Interested candidates should send their CV with the subject line "Senior Quality Manager - NABH" to maccurehospital@gmail.com Join us in shaping a healthcare system grounded in quality, ethics, and clinical excellence. Make a significant impact on patient care in West Delhi through your leadership in quality.,

As an HR professional, you will be responsible for various daily tasks related to employee relations, onboarding, engagement, training, development, benefits management, compliance, HR analytics, auditing, SOP creation, process implementation, and improvement. Your key responsibilities will include: - Resolving employee grievances and maintaining a log of daily HR cases to track resolution times for process improvement. - Conducting pre-boarding activities and organizing orientation sessions for new hires. - Developing and implementing employee engagement activities, conducting check-ins, and acting as a mediator in employee disputes. - Assessing training needs for new employees, developing training materials, and evaluating training effectiveness. - Managing employee benefits such as health insurance, leave policies, and retirement plans. - Ensuring compliance with local labor laws and employment regulations in the EMEA region and updating HR policies accordingly. - Collecting and analyzing HR metrics, preparing reports for leadership insights, and using data-driven decision-making to improve HR processes. - Performing regular audits of HR records, identifying trends, and suggesting corrective actions. - Developing SOPs for all HR functions, ensuring regular updates, and training HR staff on adherence to established SOPs. - Identifying gaps in existing HR processes, recommending improvements, and implementing best practices for efficiency. Requirements: - Proficiency in HR Management Systems (HRMS) and HR analytics tools. - Understanding of employment laws and compliance requirements. - Data analysis and reporting skills using Excel or similar tools. - Process documentation and SOP creation expertise. - Proficiency in audit and compliance tracking. - Project management capabilities for process improvement initiatives. - Strong interpersonal and communication skills. - Conflict resolution and negotiation abilities. - Empathy, active listening, and adaptability to changing HR policies and business needs. - Ability to handle confidential and sensitive information with discretion. - Team collaboration, problem-solving, and decision-making capabilities. Benefits: - Provident Fund (PF) - Medical Insurance - Paid leaves In this role, you will play a crucial part in ensuring a positive work environment, fostering employee engagement, and driving HR processes towards efficiency and compliance.,

Role & responsibilities 1 Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. 2 Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team. 3 Develops and implements procedures to meet quality, quantity, and timeliness standards. 4 Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 5 Coaches less-experienced staff in learning procedures and insurance knowledge. 6 Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Preferred candidate profile Industries (Only): International Insurance, US Mortgage, International Banking operations. Experience : 6+ years at least and 1+ years as a team lead, Lead, Specialist, SME, Senior Analyst Education Background : Bachelor Degree (Major) Skills : Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition , and Shrinkage. Competencies and Behaviors * Train others * Builds team relationships * Communicates effectively * Demonstrates functional excellence * Customer centric

As a Business Operations (Biz Ops) professional at Charcoal, you will play a crucial role in streamlining and scaling the company's operations. Working closely with leadership, you will be responsible for building and managing core systems that drive procurement, inventory, logistics, and order fulfillment. This high-impact position requires a combination of strategic thinking and hands-on execution to enhance business efficiency and prepare for expansion into new markets. Your key responsibilities will include creating and maintaining project documentation for effective team communication, managing inventory in collaboration with supply chain partners, tracking tasks and projects using JIRA, leading ERP implementation for data management and automation, automating the procurement process, establishing Standard Operating Procedures (SOPs) to standardize workflows, overseeing order fulfillment for timely and cost-effective customer delivery, optimizing logistics and distribution channels in new countries, handling import/export documentation and duties, supporting legal and compliance tasks, and monitoring key business metrics to drive process improvements and cost savings. To succeed in this role, you should have at least 12 years of experience in Biz Ops, operations management, supply chain, or consulting, with a strong background in procurement, logistics, inventory management, and order fulfillment. Familiarity with HSN codes, ERP systems, JIRA, and process automation tools is essential. Excellent organizational, communication, and analytical skills, along with a proactive and action-oriented approach, are required. Experience in consumer products, hardware, lifestyle brands, legal, compliance, or IP workflows would be advantageous. As a systems builder who thrives on enhancing operations and eliminating inefficiencies, you should have a high ownership mentality and a track record of independently solving problems. You should be comfortable managing complex, cross-functional projects and believe that operations are integral to driving company growth, not just providing backend support. Join us at Charcoal and be part of a dynamic team dedicated to revolutionizing everyday products through great design and engineering. Apply your expertise in Biz Ops to make a meaningful impact on our company's growth and success.,