994 Process Documentation Jobs

Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of processes accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform Root Cause Analysis on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives. Education Qualification: Bachelors degree (Any discipline).

The role of Lead Talent Management at our organization involves developing and implementing talent management strategies, policies, and programs that align with our business goals. As the custodian for processes such as Talent Reviews, Succession Planning, and leadership development, you will play a crucial role in ensuring talent availability and readiness. In this position, you will be responsible for creating and executing talent management strategies that align with our business goals and people strategy. You will be accountable for staying informed about market best practices and tools to build a sustainable talent roadmap for the organization. Your operational responsibilities will include preparing and maintaining the talent management budget, analyzing talent/skills gaps to enhance organizational capability, contributing to development initiatives aligned with enterprise needs, and creating succession plans for critical roles. You will collaborate with Learning & Development specialists to design learning interventions, manage data for intervention effectiveness, and maintain vendor relationships for talent management programs. You will also support the implementation of SuccessFactors Talent and Succession Planning modules, drive process changes, and design and implement MIS and dashboards to report relevant metrics for talent processes. Additionally, you will negotiate with external vendors to support talent management initiatives and ensure effective implementation within allocated budgets. As the ideal candidate, you should have a postgraduate degree or MBA in HR, with certifications in OD or competency modeling being an added advantage. You should possess 8-10 years of overall experience, including 3-4 years in Talent management or Organization development, along with demonstrated expertise in designing, developing, and implementing talent management and leadership development programs. Experience working in the Agri/Chemical/Pharma industry, especially in large Corporate/MNC environments driving talent management processes, is preferred. Your functional competencies should include a deep understanding of Talent Management, Leadership development, Succession Planning, design of interventions, process documentation, audits, and training models. In terms of interaction, you will collaborate with internal stakeholders such as PI leadership teams, Business/Functional Heads, Business HR teams, Line Managers, as well as external vendors and consultants to drive talent management processes when required. If you are passionate about talent management, have a strategic mindset, and are adept at building sustainable talent strategies, we welcome you to apply for the Lead Talent Management position in our organization.,

As an Australian-born multi-award-winning company with over 350 dedicated staff across various locations, we are committed to fostering a people-first culture that values trust-based leadership, continuous innovation, and providing opportunities for personal and professional growth. Our expertise lies in enterprise service management, digital and business transformation, Customer Experience, IT Transformation, Employee Service Experience, and Integrated Risk Management. We also prioritize Innovation and Organisational Change Management practices in everything we do. In this consulting role, you will have the opportunity to engage with a diverse range of clients, from commercial to enterprise, and work on projects that vary in duration. Successful candidates are expected to possess excellent communication skills to collaborate with client stakeholders, client teams, and Enablers, both locally and remotely. Technical proficiency is crucial, with a strong inclination towards understanding the intricacies of the platform and a passion for coding. Problem-solving skills, proactive attitude, and exceptional verbal and written communication abilities are essential for delivering successful outcomes for our customers. Your main responsibilities will include participating in client workshops, requirement gathering, assisting in functional and technical design workshops, contributing to process improvement automation, and implementing and delivering client solutions while adhering to ServiceNow technical best practices. You will also be responsible for hands-on technical delivery of ServiceNow solutions using various technical skills such as HTML, XML, JavaScript/AJAX, and integrations. To excel in this role, you should have a minimum of 4+ years of experience in ServiceNow Design and Development within a client-facing role environment, hands-on expertise in ITOM, Project Portfolio Management, HR Management, and Field Service Management, and a strong business acumen. Certification as a ServiceNow Implementation Specialist, proficiency in scripting languages, and experience across multiple ServiceNow releases are also required. Qualifications and certifications such as an IT Degree or relevant tertiary education in Computer Science, ServiceNow CSA + CIS ITSM, and ITIL Foundation Certified are necessary. Additional ServiceNow certifications and exposure to ServiceNow licensing are considered bonus points. If you are passionate, pragmatic, and committed to personal and professional growth, we encourage you to join our team and be a part of our inclusive and supportive work environment.,

The main responsibilities of this role include performing various tasks such as Risk Assessments, Process Walkthroughs, documenting Process Narratives and Flow Diagrams, finalizing Risk and Control Matrix, conducting Test of Control Effectiveness, supporting remediation efforts for control failures in compliance with SOX and ISAE SSAE. This role also involves performing Interventions and Special Assignments at Client Engagements to identify reasons for operational failures, critical errors, and process weaknesses. Additionally, the responsibilities include conducting Root Cause Analysis, remediating and resolving causes, and reporting to internal and external stakeholders on risk trackers and remediation status. The ideal candidate should possess reasonable knowledge of processes like AP, AR, and RTR, along with reasonable knowledge of F&A Audit Processes including Internal Operational and Financial Audits. Knowledge of key F&A compliances such as ISAE 3402, SSAE 16, and SOX is required. Strong analytical skills, spreadsheet skills, and an excellent command over the English language are essential for this role. Experience of working in a GBS delivery environment and executing Analytical Procedures using currently available tools is preferred. Desirable knowledge of ERP or Information System Design and Operation (e.g., SAP, Oracle Financials) and reasonable knowledge of Information Technology (ITGC Controls, Information Systems Audit) are also beneficial. The educational qualifications required for this role include being a Chartered Accountant with 3-4 years of post-qualification audit experience. A desirable qualification of CISA and supervisory review experience of at least 1 year are preferred. Preferred Skills for this role include Finance & Accounts expertise.,

You are required to join as a US Operations Coordinator based in IT Park, Chandigarh, working in a US Shift (PST/EST) from the office. Your primary responsibility will be to ensure the accuracy of our US-based healthcare operations by meticulously working with scheduling data, conducting audits, and promptly reporting any discrepancies found. Your key responsibilities will include extracting reports and identifying discrepancies in scheduling data across healthcare CRM/EMR platforms, conducting audits to flag issues like missing or incorrect visit entries, adding necessary tasks and notes based on audit findings, promptly reporting identified issues to backend operations and clinical teams, and maintaining well-documented audit results to facilitate operational reporting. You should possess excellent attention to detail, strong analytical skills, and proficient written communication skills. Familiarity with Microsoft Excel and process documentation will be beneficial, and the ability to manage multiple priorities in a fast-paced environment is crucial. Night shifts aligned with US time zones (PST/EST) are required for this role. Preferred qualifications include prior experience supporting US-based clients or teams, a graduate degree in any non-technical stream, high attention to detail, a proactive attitude, exposure to healthcare operations or scheduling workflows, and familiarity with CRM/EMR systems used in healthcare settings. This is a full-time position offering health insurance and Provident Fund benefits. You will be expected to work in person at the IT Park location in Chandigarh.,

You will be responsible for managing a portfolio of 3 - 4 clients, with tasks including Risk Assessment, Scoping, Walkthroughs, Process Documentation, and Flowcharting. Your role will involve performing Test of Design (TOD) and Operating Effectiveness (TOE) of Process Controls, ensuring testing aligns with procedures and control descriptions. Additionally, you will be drafting Process & Control Documentation using Risk & Control Matrices, Flowcharts, and SOPs. Attendance in regular status calls with clients and KPMG (onshore) team members will be required. Your duties will also include assisting the Assistant Manager / Manager in tracking project deliverables, managing budgets and timelines, and updating work schedules to meet utilization criteria. Onboarding and supporting team members, adhering to KPMG methodologies, demonstrating global values, and ensuring compliance with the KGS Risk Management policy are essential aspects of the role. Participation in knowledge enhancement sessions and compliance with CPE requirements are expected. Qualifications: - Bachelors degree (BBM / BBA / BCom) and Masters degree (MBA/M.com) from accredited institutions - Qualified CA/ACCA/CPA/CIA Work Timings: 11:30 AM (IST) to 8:00 PM (IST) Work Experience: 3 to 5 years of experience in Internal Audit, internal controls, Operational, Regulatory, and Compliance audits in Big 4 or Consulting organizations. Mandatory Technical and Functional Skills: - Strong understanding of Accounting and Financial Processes, Risks, and Controls - Proficiency in PDF, Visio, MS-Excel, and MS-Word - Effective written and verbal communication skills - Team management experience (2 - 3 team members) - Experience with Global clients or projects (desirable) - Project Management skills (desirable),

You will be responsible for responding to clients" queries accurately through various channels such as phone, live chat, email, and case management system. Additionally, you will process, maintain, and administer HR transactions while providing support across various areas including Talent Development, Mobility, Workforce Administration, Talent Acquisition, Case Management, HR Helpdesk, and Remuneration. Your role will involve processing movements such as transfers, relocations, international mobility, and organizational structure changes, as well as managing leave and absence requests. It will also be crucial for you to provide clarification on HR policies and procedures to ensure understanding among stakeholders. You will be expected to manage your assigned part of the process in alignment with Capgemini methodology and/or agreed transition plan. Moreover, organizing knowledge sharing sessions within the team and across teams will be essential. In this position, you will update all necessary process documentation including process maps, procedures, and other documentation on the defined support tool within agreed timeframes. Collaboration with third parties, vendors, and multiple stakeholders will also be part of your responsibilities. Your primary skills should include reporting errors and issues to the Team Leader promptly and ensuring both quality and timeliness of work.,

As a Senior Business Execution Consultant at Wells Fargo, you will be joining the global Talent Acquisition Business Process & Execution (BP&E) team to support the HR Talent Acquisition function with business execution, operations, risk management, and business controls. In this role, you will lead support functions or operations for multiple business groups, contributing to large-scale strategic initiatives while ensuring efficiency, quality, and cost-effectiveness of solutions. Your responsibilities will include research on complex business, operational, and strategic initiatives, making recommendations for support functions, and assisting in the planning and execution of various programs and initiatives such as risk mitigation and customer experience enhancement. Collaboration and consultation with team leaders to develop project plans, policies, and procedures will be key aspects of your role. Required Qualifications: - 4+ years of Business Execution, Implementation, or Strategic Planning experience - Experience in Talent Acquisition Business Operations, Leadership, or equivalent - Experience in oversight or tracking recruitment processes, preferably for Asia or Asia Pacific countries - In-depth experience working within an international recruiting department and knowledge of international recruitment processes and businesses Desired Qualifications: - Experience in supporting recruitment projects and programs - Proficiency in process documentation, process improvement, and process readiness - Ability to analyze incidents and engage with risk, compliance, or audit stakeholders - Working experience in Workday Recruitment module - Knowledge of employment laws/regulations across India and/or Philippines - Some experience in Risk Management, Control Management, or equivalent for a Talent Acquisition function Job Expectations: - Report into the India and Philippines Lead Business Execution Consultant for Talent Acquisition - Participate in various business operations to meet Talent Acquisition goals - Present recommendations for strategic approaches and business performance improvement - Monitor programs, conduct risk management, and provide business consulting - Collaborate with leaders and executive management on risk mitigation strategies - Monitor, measure, evaluate, and report on the impact of decisions and controls - Identify opportunities for process improvement and conduct root cause analysis - Work as part of a global team, occasionally adjusting work patterns for international connection Posting End Date: 17 Apr 2025 Job posting may close early due to volume of applicants. Wells Fargo values diversity and emphasizes building strong customer relationships while maintaining a risk mitigating and compliance-driven culture. Employees are responsible for executing risk programs and adhering to policies and procedures. Candidates applying to job openings in Canada are encouraged from all qualified candidates, and accommodations for applicants with disabilities are available upon request. To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Wells Fargo maintains a drug-free workplace as per its Drug and Alcohol Policy. Third-party recordings during the recruiting and hiring process are prohibited, and candidates are required to represent their own experiences directly.,

The Human Resource Coordinator position is currently open with two vacancies. As a Human Resource Coordinator, you will be responsible for various key requirements such as: - Ensuring availability during US (EST) hours to effectively communicate and coordinate with team members. - Demonstrating excellent verbal and written English skills to facilitate clear and professional communication within the team. - Proficiency in MS Excel and MS Outlook to efficiently manage data and communications. - Possessing 2-4 years of HR experience in the US domain to effectively handle HR-related tasks. - Experience with employee grievances, process documentation, and engagement to maintain a positive work environment. - Night shift experience of 2-4 years is required to manage responsibilities during non-traditional hours. - Having your own laptop/desktop and reliable Wi-Fi connection to ensure seamless work operations. Additionally, the benefits of this position include: - Paid sick time and PTO to support employee well-being. - Initially remote with a preference for Tricity candidates. - Performance and quarterly bonuses to recognize and reward your contributions. This role will require working during the night/US shift in a hybrid location setup. If you are ready to join a dynamic team and meet the specified requirements, we encourage you to apply now!,

Booking Holdings, the world leader in online travel and related services, operating in over 220 countries and territories through consumer-facing brands such as Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The company's mission is to make global travel more accessible for everyone, with Booking.com accounting for the majority of total revenue. As a Fortune 500 e-commerce conglomerate with a market cap of around $80 billion, Booking Holdings is currently undergoing a Finance Transformation initiative to enhance finance support, governance, and efficiency. The Global Business Services, India Site Lead plays a key role in overseeing all services delivered under the GBS organization, encompassing both support and operational processes. The role involves fostering a culture of teamwork, transparency, and trust within the organization, ensuring the achievement of hiring objectives, and providing guidance for team development and engagement. Additionally, the Site Lead collaborates with the GBS Leadership team to implement new tools, drive continuous improvements, and coordinate local events to enhance collaboration across teams and brands. Key responsibilities include managing the overall culture of the GBS organization, supporting hiring objectives, building team engagement, providing feedback and coaching to the management team, communicating the global program's status, overseeing budgeting processes, guiding transition management teams, and promoting operational excellence within the organization. The Site Lead also advises on process documentation, standards, technology adoption, and efficiency improvements to drive performance and growth. The ideal candidate for this position should have over 20 years of work experience in business leadership roles, particularly in leading large-scale Global Business Services organizations and overseeing ERP implementations. Experience in managing Program Management Offices, Process Excellence and Transformation, and familiarity with US GAAP, financial accounting, and reporting are essential qualifications. A strong understanding of SOX and Internal Control Environments, along with a proven track record in month-end closing processes, is also required. Booking Holdings values diversity and inclusivity, aiming to provide an environment that encourages innovation, creativity, and collaboration among employees. The company maintains an Equal Employment Opportunity policy and welcomes job seekers from all backgrounds, including individuals with disabilities and veterans. Pre-employment screening checks may be conducted for successful applicants as permitted by applicable law to verify qualifications and suitability for the position.,

You will be responsible for providing day-to-day direction to Lead Associates and ensuring that Quality Targets are met. You will coordinate with all departments to design a Quality Management System that standardizes and documents all processes. Ensuring compliance to contractual deliverables and addressing team-level issues will be part of your responsibilities. Additionally, you will implement initiatives and projects to drive performance, supervise Assistant Managers Quality, and design and drive KPIs and KRAs of the team. Your role will involve coordinating with all departments to implement Quality Programs and conducting projects to improve performance. You will develop plans to minimize cost and increase productivity, plan for manpower requirements, and implement right sizing of the department when needed. Creating process documentation, standardizing processes of quality, and conducting training for quality as needed will also be essential aspects of your job. Furthermore, you will be responsible for developing the quality team in accordance with the quality roadmap and ensuring that SLAs in Quality are met. Performing other duties that may be assigned from time to time will also be part of your role. Qualifications: - Bachelor's/College Degree in any field or equivalent experience - Minimum of 5+ years of work experience in Quality - Excellent English communication and writing skills - Proficiency in MS Office - At least 2+ years of experience as an Assistant Manager Quality Audit If you meet the above qualifications and have the required experience, we look forward to receiving your application.,

QAD is seeking a License Compliance Specialist, to join the Global Renewals and License Compliance team in Poland. As a License Compliance Specialist you will be performing User Assessment audits on customers with single or dual databases and managing UCA mailbox by reviewing customer files, confirming license count and the type in QAD. You will also collaborate with customers and internal teams for missing or corrupt data and you will handle the process of sending to the customers the assessment request as well as initiate post audit transactions. You will be working with large international manufacturing companies in a multinational environment. This is a fully remote role located in Poland. What you will do: Conduct and analyze software usage audits on customers with single or dual databases and post results to the UCA customer record Manage UCA mailbox and UCA database Customer records. This includes reviewing customer files, confirming license count and type and updating customer records Communicate with other departments and customers regarding customer data changes to ensure accuracy Manage mailings to customers. This includes setting the appropriate flags for the different stages of statuses, ensuring contact name and email address fields are populated, manually sending Multi-National customers assessment requests and manually updating customer records Initiate post audit selling and negotiations Create and prepare management and metrics reports upon request Manage and participate in projects Update process documentation and work instructions Other duties as assigned Bachelors degree and a minimum of 2 years of related experience in Customer Service Environment/ Customer Administration/Help Desk; or an equivalent combination of education and work experience; Very good knowledge

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for accurately performing manual credit decisioning of assigned applications within TAT and as per Credit and compliance guidelines. Role Accountability Adhere to Credit Guidelines while processing applications Maintain decisioning accuracy levels as per agreed SLA to maintain portfolio quality Perform decisioning of applications within defined TAT Ensure timely rectification of errors highlighted by monitoring team Perform process documentation and compliance adherence Measures of Success Decisioning Accuracy % Daily Productivity targets (Throughput, TAT) Process adherence as per MOU Technical Skills / Experience / Certifications Understanding of credit policy framework Competencies critical to the role Detail Orientation Process Orientation Verbal and written communication Analytical Ability Qualification Graduate in any discipline Preferred Industry BFSI

Locations : Hyderabad, Telangana, India Role ID 209815 Worker Type Regular Employee Studio/Department People Experience & Workplaces Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Role Overview This position is part of the People Experience (HR) Shared Services team, based in Hyderabad, focusing on invoicing operations of global benefits programs and operational administration of some global benefits. The role emphasizes process efficiency, best in class employee experience, and data accuracy. Key Responsibilities Administer some global benefits. Streamline processes, look for automation. Handle benefits invoice processing across multiple global locations. Provide timely and accurate responses to employee and manager queries via ServiceNow. Possess foundational accounting knowledge to support procurement-to-pay processes and develop insightful reports and dashboards. Escalate complex or out-of-scope queries to Centers of Excellence (COEs) as needed. Support the transition and resolution of Tier 1 queries. Create and maintain clear documentation, process maps, and training materials for benefits processes. Collaborate with vendors and internal partners to ensure seamless service delivery. Maintain high standards of data accuracy and confidentiality. Adaptable to working in shifts and open to aligning with business needs and operational requirements. Required Qualifications Master s degree in human resources, business administration, or a related field. 3-4 years of experience in HR operations or benefits administration, preferably in a global environment. Strong understanding of procurement to pay processes, benefits and compliance requirements. Familiarity with invoicing terminology and revenue management processes. Experience working with HR systems and ticketing tools (Workday, Espresa and ServiceNow). Proficiency in Microsoft Excel and PowerPoint. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Preferred Skills Experience with global HRIS platforms like Workday and ServiceNow. Exposure to process documentation and continuous improvement initiatives. Ability to work independently and manage multiple priorities in a fast-paced environment. About Electronic Arts We re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. LinkedInID 1449 Back to Role List

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for effectively tracking and reporting agency performance metrics, conducting reviews as per agreed plan and ensuring delivery as per SLA for Central Verification process. Role Accountability Ensure Process TAT, Accuracy , Timely Billing Closure Coordinate with Location Managers & agencies for daily uploads Monitor Agency compliance adherence (e.g. agreement, NDC, agency termination letter, Audit), achievement of TTV, and quick closure of escalation mails Track TAT burst cases for priority closure, perform Decline Review & rectification on identified curable cases, map pin codes Ensure timely revert on verification emails Perform process documentation and compliance adherence Measures of Success Operational SLAs (daily verification upload targets, back check accuracies, SVCL Coverage etc.) TAT Adherence for uploads P(90) Customer complaint resolution rate Process Adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Credit Processes Competencies critical to the role Stakeholder Management Process Orientation Detail Orientation Customer Orientation Verbal and written Communication Qualification Graduate in any discipline Preferred Industry FSI

Greetings from Sun Technologies. Position: Senior Process Analyst Years Of Experience: 7+Years Work Location: HBR Layout, Bangalore (work from office) Job Type: Permanent/Fulltime Position Interview Mode : In-Person Shift Details: 2 PM TO 11 PM (Drop cab with dinner from company) Process Analyst duties and responsibilities Develop comprehensive process documentation, including workflows, knowledge articles, and self-service guides, to support company operations in staff augmentation and IT project services. Gather and document business & process requirements for projects & processes aimed at process improvement and automation through IT systems and capabilities. Facilitate process workflow to collaborate on process enhancements and automation opportunities. Analyze information and trends to confirm that process outputs achieve desired results and that services meet agreed-upon service levels. Identify process-related issues and risks, bringing inconsistencies and problems to management's attention promptly. Conduct internal operational audits to ensure process adherence and conformance. Participate actively in problem resolution, providing insights and recommendations for effective solutions. Develop clear and detailed process maps and business requirements documentation to support process improvements. Support the organization's Management Review system (e.g., ISO, ISMS) by providing necessary process documentation and analysis. Qualifications : Bachelor/ Master Degree in Business Management, Information Technology, or a related field. Proven experience as a Process Analyst or in a similar role, with a focus on process improvement and automation. Strong analytical and problem-solving skills, with the ability to assess complex processes and identify improvement opportunities. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders. Proficiency in process modelling and analysis tools, such as Microsoft Visio. Attention to detail and a data-driven approach to decision-making. Ability to manage multiple projects simultaneously and meet deadlines. Experience with quality management systems and standards (e.g., ISO, CMMI) is a plus. Should be able to work both on Technical & Non-Technical processes and work with all levels of organization Previous working experience as a Business Analyst or Process Analyst for 7 to 9 years If interested please share updated resume to chandanap@suntechnologies.com, appreciate for references.

Senior Finance Analyst Accounts Receivable Client Finance - JLL Business Service (Gurugram) What this job involves: Conduct a comprehensive analysis of bank deposits and execute precise application of deposits to designated tenant accounts Perform in-depth analysis of tenant ledger histories to identify and resolve discrepancies in payment transactions Performing quality checks to ensure all the deposits are correctly applied against each tenant's accounts Query handling working upon all queries received and keeping a close tab on any pending queries that could be resolved, and following up on the rest Collaborate with Accounting and Property Management professionals to facilitate appropriate payment application Investigate duplicate payments and transaction errors to maintain financial accuracy Participate in special department projects/initiatives as directed Maintain exemplary documentation systems for archiving, records retention, and audit compliance Identify and escalate unresolved matters through appropriate channels with recommended solutions Provide expert support to cross-functional teams and processes when required Maintain comprehensive and current process documentation, including SOP, Process Maps, and tracking mechanisms Provide technical guidance to team members and support performance improvement initiatives Sounds like you To apply, you need to have the following: Employee Specifications Strong Finance background, Commerce graduate or Post Graduate is preferred. Minimum 3-5 years of experience in Order to Cash, specifically the Cash Application role is preferable Strong analytical skills with attention to detail and logical thinking and carries a positive attitude to develop solutions quickly Impactful communication (written and verbal) to interact with clients and strong interpersonal skills Demonstrated consistency in values, principles, and work ethic Working knowledge of MS Office (MS Word, Excel, PowerPoint, Outlook) required Performance Objectives Works within established procedures with a moderate degree of supervision Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions

You are a detail-oriented and strategic Business Analyst with 2-4 years of experience in the E-commerce industry specifically working with WooCommerce plugins. Your main responsibility is to bridge the gap between business needs and technical solutions by gathering requirements, analyzing e-commerce processes, and ensuring successful implementation and optimization of WooCommerce-based platforms. Your key responsibilities include gathering and documenting business requirements for WooCommerce enhancements or implementations, particularly focusing on onboarding vendors for B2B and B2C interactions. You will be translating business needs into functional specifications for development teams, analyzing existing WooCommerce workflows to suggest optimizations for improving customer experience, sales, and operational efficiency. As a Business Analyst, you will act as the liaison between stakeholders, designers, developers, and QA teams. Your role will involve creating and maintaining process documentation, user stories, wireframes, and flow diagrams. Additionally, you will conduct competitive analysis and market research to inform platform improvements, support testing efforts including UAT, ensure requirements are met, and bugs are resolved. Monitoring WooCommerce KPIs and performance metrics to provide data-backed recommendations will also be part of your responsibilities. You will ensure timely project delivery by tracking milestones and coordinating cross-functional teams effectively.,

As a Systems Accountant- Integration & Implementation at Instem, you will play a crucial role in the integration of acquisitions into the Group's financial and operational systems. Reporting to the VP Operating & Finance Systems, your responsibilities will include system implementation, troubleshooting, process improvement, and ensuring compliance with financial regulations. You will be a key player in enhancing efficiency, reducing costs, and improving data accuracy through process optimization and documentation. Your role will contribute significantly to maintaining compliance with relevant regulations and accounting standards. Your expertise in Mergers & Acquisitions will be vital as you actively participate in the integration of acquired companies into the existing software platform. You will utilize your technical skills in ERP and operational systems such as NetSuite, Salesforce, and SuiteProjects. Experience in transitioning to a shared service environment, data analytics tools like PowerQuery, along with a keen interest in AI tools will be beneficial for this role. Strong analytical and problem-solving skills, coupled with knowledge of IFRS and financial controls, will be essential in addressing issues and managing projects effectively. Instem, a global provider of bespoke software solutions to the pharmaceutical industry, offers a supportive and empowering work environment. As part of our fast-growing organization, you will have the opportunity to make a significant impact in helping to save and prolong people's lives worldwide. We encourage solution-based thinking, provide flexibility with minimal micromanagement, and support your personal and technical development. You will be part of a community that values accountability, innovation, and individual contribution to our shared mission. Join us at Instem and be part of a team where everyone is empowered to think independently, take initiative, and drive innovation. Explore a world of opportunities with us and contribute to achieving our goals by being yourself.,

You are an experienced Epicor Functional Consultant specializing in Finance and Supply Chain modules. Your primary responsibility will be to analyze business processes and translate them into Epicor ERP functionalities. You will lead requirement gathering sessions, document processes, and conduct gap analysis. Configuration of Epicor ERP based on business requirements, functional testing, and user acceptance testing are also part of your job role. Additionally, providing training and support to end-users and stakeholders, collaborating with cross-functional teams, and ensuring system optimization for performance and scalability will be key responsibilities. Your experience of 3-5 years as an Epicor ERP consultant, with a focus on Finance and Supply Chain modules, is essential for this role. You should have a proven track record of mapping and configuring Epicor ERP solutions to meet business needs. Strong documentation and communication skills are necessary as you will be working closely with technical and non-technical teams. Your organizational and time-management skills will be tested as you handle multiple projects and meet tight deadlines. A Bachelor's degree in Information Technology, Business, or a related field is preferred. Possessing Epicor ERP certification would be highly advantageous. Hands-on experience with Epicor ERP configuration, implementation, and support is important. Knowledge of ERP integration, customization, and upgrades will further enhance your suitability for this position.,

You will become an integral part of the Business Analyst team, where each day will bring a unique opportunity to contribute positively with a can-do attitude and an entrepreneurial spirit. Get ready to roll up your sleeves as this position is essential to the team and offers exposure to various aspects of running a banking office. As a Business Analyst, you will play a crucial role in building automated reports by conducting process analysis and gathering requirements for the Monitoring and Solution team. This position is situated within the Marketing Growth & Innovation organization of Card Services, a significant business unit within Chase's Consumer & Community Banking group. Your responsibilities will include developing automated reports by understanding assigned business processes, assessing requests for new or enhanced reports, and researching, evaluating, and recommending solutions to fulfill those requests. To succeed in report development, you will need to gather and analyze large volumes of data from diverse sources, identify data relationships, review them with report requesters and subject matter experts, and define specific criteria to identify non-compliant accounts based on business requirements. Collaboration with process owners will be essential to review identified accounts and ensure alignment with regulatory and strategic requirements. You will be accountable for thoroughly documenting report designs, collaborating with colleagues to test, review, and implement the developed programs into production, and providing support throughout the report's lifecycle, all while upholding a robust control environment to ensure a stable and secure production platform. Required qualifications, skills, and capabilities: - Bachelor's Degree - 2+ years of report development experience - Proficiency in data analytics using advanced SQL on enterprise database platforms like Teradata and Oracle - Familiarity with SAS (Base 9.4 on Unix platform preferred) for report automation - Ability to source and compile data using ETL tools like Alteryx and create/deploy reports with BI tools such as Tableau - Proficiency in Microsoft Office applications including Access, Excel for data analysis, PowerPoint for executive reports, Word, and Visio for process documentation Preferred qualifications, skills, and capabilities: - Strong relationship-building skills and ability to collaborate at various organizational levels - Independent resolution of complex assignments and adherence to project timelines - Effective written and verbal communication with team members and business process owners - Willingness to work in a fast-paced, results-driven environment, with a keen desire and ability to learn and adapt to new technologies.,

The Threat Response Analyst position at Applied Systems, Inc. within the Corporate IT team requires a skilled professional with a background in security threat response activities. As a Threat Response Analyst, you will be responsible for conducting threat response activities, leveraging SIEM tools for security event analysis, and utilizing endpoint detection and response solutions. To qualify for this role, you must hold a BE or BTech degree and have a minimum of 5-6 years of experience, with at least 3 years specifically focused on threat response activities. You should possess a strong working knowledge of security log parsing, networking fundamentals, and information security incident investigation and response skillset. Key responsibilities include using a logging platform for security analytics, contributing to the creation of threat and incident response runbooks, and automating detection, analysis, and response actions using SOAR and platform integrations. Additionally, you will participate in the Security Incident Response Team on-call rotation, collect and analyze threat intelligence reports, and assist in the development of project plans and process documentation. The ideal candidate will be able to author threat intelligence reports based on our security operations team's incidents, analysis, and adversary engagements, as well as analyze event feeds and collected malware for trends and correlations. You will also be responsible for triaging and handling/escalating security events and issues as needed. If you are a proactive individual with a passion for cybersecurity and a desire to contribute to a high-energy, fast-paced environment in Bengaluru, we encourage you to apply for the Threat Response Analyst position at Applied Systems, Inc.,

As an HR professional, you will be responsible for various daily tasks related to employee relations, onboarding, engagement, training, development, benefits management, compliance, HR analytics, auditing, SOP creation, process implementation, and improvement. Your key responsibilities will include: - Resolving employee grievances and maintaining a log of daily HR cases to track resolution times for process improvement. - Conducting pre-boarding activities and organizing orientation sessions for new hires. - Developing and implementing employee engagement activities, conducting check-ins, and acting as a mediator in employee disputes. - Assessing training needs for new employees, developing training materials, and evaluating training effectiveness. - Managing employee benefits such as health insurance, leave policies, and retirement plans. - Ensuring compliance with local labor laws and employment regulations in the EMEA region and updating HR policies accordingly. - Collecting and analyzing HR metrics, preparing reports for leadership insights, and using data-driven decision-making to improve HR processes. - Performing regular audits of HR records, identifying trends, and suggesting corrective actions. - Developing SOPs for all HR functions, ensuring regular updates, and training HR staff on adherence to established SOPs. - Identifying gaps in existing HR processes, recommending improvements, and implementing best practices for efficiency. Requirements: - Proficiency in HR Management Systems (HRMS) and HR analytics tools. - Understanding of employment laws and compliance requirements. - Data analysis and reporting skills using Excel or similar tools. - Process documentation and SOP creation expertise. - Proficiency in audit and compliance tracking. - Project management capabilities for process improvement initiatives. - Strong interpersonal and communication skills. - Conflict resolution and negotiation abilities. - Empathy, active listening, and adaptability to changing HR policies and business needs. - Ability to handle confidential and sensitive information with discretion. - Team collaboration, problem-solving, and decision-making capabilities. Benefits: - Provident Fund (PF) - Medical Insurance - Paid leaves In this role, you will play a crucial part in ensuring a positive work environment, fostering employee engagement, and driving HR processes towards efficiency and compliance.,

As a Manufacturing Production Process Engineer, you will focus on designing, developing, and implementing new or revised production processes to ensure efficient and economical mass production of goods. Your responsibilities will include designing the layout of manufacturing equipment for optimal productivity, sequencing production operations, specifying fabrication procedures, and adapting machinery based on factory conditions. You will conduct tests at various production stages to maintain control over variables and troubleshoot any production issues that arise. Additionally, you will provide technical guidance to product design engineering teams on equipment utilization and manufacturing techniques. You will need to ensure that production processes and procedures comply with regulations while applying your practical knowledge and experience in the field. Working independently with general supervision, you will handle challenging yet typically not complex problems. Your role may involve influencing others within the job area by explaining facts, policies, and practices. Key Responsibilities: - Lead a team of 3~4 Process Engineering personnel and provide supervision to the Tool Room. - Demonstrate proficiency in handling teams and stakeholders. - Utilize hands-on experience in fixture and tool designing, process documentation, PPAP/APQP, NPD, and various manufacturing processes including Machining, Assembly, surface treatment, washing processes, and non-conventional processes. - Conceptualize and implement automation projects, process fool-proofing, and other improvement initiatives related to QCDSM. - Generate and implement cost-saving ideas. - Independently manage Customer, IATF, HSE, and internal audits. - Lead 5S activities and Change Management initiatives. Technical Skill Sets: - Proficiency in 3D modeling software such as Idea, Pro-E, Catia, or UG. - Proficient in AutoCAD. - Knowledge of Industrial Engineering activities. - Deep understanding of Manufacturing Processes and Process Engineering documentations. - Familiarity with Mechatronics, Automation, and latest trends like I4.0, IOT. - Proficiency in Problem-solving tools. Managerial Skill Sets: - Strong soft skills and ability to handle teams. - Excellent presentation skills. - Effective time management. - Proficient in Conflict Management and Stress Management. Experience: 15~18 years, Age: 36~40 years Qualification: BE (Mechanical), preferred: MBA (Operations),

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and organizational skills.