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2.0 - 7.0 years

3 - 7 Lacs

noida

Work from Office

About Ocube Services At Ocube, we deliver scalable cloud-based contact center solutions and outsourcing excellence across MEASA. Our mission is to optimize client operations through customized, compliant, and people-first training frameworks that reflect best-in-class service delivery Key Responsibilities A. Training Delivery Conduct New Hire Trainings (NHT) focused on end-to-end process, systems, and policies. Deliver refresher and upskilling sessions to reinforce process adherence and drive continuous learning. Facilitate floor readiness sessions and provide on-the-job support during nesting or OJT phases. Customize delivery based on process complexity, LOB requirements, and agent proficie...

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2.0 - 6.0 years

0 - 3 Lacs

hyderabad

Work from Office

Job Overview: We are seeking a highly skilled and experienced Tenured Trainer for GIS Mapping process. The ideal candidate will bring a strong foundation in facilitating training sessions, mentoring new hires, and ensuring training effectiveness in a fast-paced, high-volume environment. Shift: 24*7(Night). Exp-Minimum 2 years of experience in a Trainer role (preferably in mapping, annotation, or a tech-driven process). Location-Hyderabad. Mandatory Skills- Communication Skills + Cognitive abilities. Candidates need to create a presentation on any training related topics. Key Responsibilities: Deliver end-to-end training for new hires in the Mapping process, both virtually and in-person. Deve...

Posted 4 hours ago

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5.0 - 10.0 years

6 - 7 Lacs

thane, mumbai (all areas)

Work from Office

Designed and implemented training programs, conducted TNA, drove performance management, organized engagement activities, analyzed effectiveness, prepared HR dashboards, introduced digital tools, and ensured alignment with business goals. Required Candidate profile Master’s in HR with 5–10 yrs in L&D, engagement & performance management. Skilled in training design, Excel dashboards, HR tools. Strong communication & facilitation

Posted 21 hours ago

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3.0 - 6.0 years

8 - 12 Lacs

tiruppur

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About The Role Implement SLCP (Social & Labor Convergence Program) for all listed factories, ensuring effective communication and regular follow-ups to track progress and resolve issues. Responsible for achieving Inditexs SLCP verification targets in India, ensuring all factories meet required standards. Provide competency and orientation training to factories regarding SLCP requirements, processes, and standards. Report weekly SLCP target progress to headquarters, ensuring timely updates on all relevant metrics. Report quality issues to Sumera based on report review. Provide feedback to SLCP whenever required, contributing to continuous improvement in processes and outcomes. Review and anal...

Posted 22 hours ago

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4.0 - 9.0 years

4 - 6 Lacs

coimbatore

Work from Office

Dear Aspirants, Sagility is conducting a huge walk in drive process trainer role for Coimbatore location. Job Description Summary We are seeking a highly motivated and experienced Training Specialist to join our team as a Claims Administration Trainer. In this role, you will be focusing on equipping our team members with the necessary expertise to effectively handle claims processing, customer inquiries, and ensure compliance with company policies and industry regulations. As a Training Specialist, you will play a critical role in maintaining the high standards of our claims administration department and contribute to the overall success of the organization. Job Description Education: Any Gr...

Posted 23 hours ago

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3.0 - 8.0 years

3 - 6 Lacs

hyderabad

Work from Office

Conduct new hire training and refresher sessions for employees. Design and update training modules, SOPs, and process manuals. Facilitate classroom and on-the-job training (OJT) for employees. Assess trainee progress using tests, role-plays. Required Candidate profile Strong communication and presentation skills. Ability to engage and motivate learners. Process knowledge and ability to simplify complex information. Minimum 2 years of experience as a Trainer

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1.0 - 2.0 years

0 - 4 Lacs

durgapur, west bengal, india

On-site

Job description Conduct comprehensive training programs from start to finish for new and existing CSRs. Deliver engaging classroom and blended training sessions that add value to learners. Conduct refresher training sessions to enhance the CORE skills of the Customer Service CSRs on the operations floor. Design and prepare training materials that effectively convey key concepts. Generate insightful training reports to monitor progress and areas for improvement. Train new CSRs in essential Customer Service Skills, Process Knowledge, Product Knowledge, etc (CORE Training). Respond to and resolve operational issues as they arise during interactions with Operations. Conduct regular meetings with...

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2.0 - 7.0 years

9 - 19 Lacs

kharkhoda, india

Work from Office

Greetings...!! We do have an openings for Leading Car Manufacturing company , following are the details of the company : Company :India's No 1 Passenger car Manufacturing Japanese MNC Job Location : Kharkhoda(Haryana) Experience Required : Minimum: 3.5 Year(s)Maximum : 9Year(s) Designation : Dy. Manager/Manager CTC entirely depends on total work experience, education qualification, PASS OUT from which College & current CTC. QUALIFICATION : BE OR BTech (Full time) 2 Yrs average tenure in Job is required as per hiring norms. Job Responsibilities- > Imparting Technical Trainings in automobile domain > Planning & Execution of Training Calendar > Developing & reviewing Technical Training content ...

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1.0 - 2.0 years

3 - 4 Lacs

noida

Work from Office

Job description Responsibilities • Conduct sales training sessions for new hires and existing employees. • Develop training modules, presentations, and sales scripts. • Improve sales skills, product knowledge, objection handling, and closing techniques. • Monitor and evaluate the effectiveness of training programs. • Provide coaching and feedback to enhance performance. • Ensure training outcomes align with business sales goals. Requirements • HSC/Graduate • Experience: Minimum 1 -2 years in sales training or sales process (BPO industy Sales). • Strong background in sales with target achievement. • Excellent communication and presentation skills. • Ability to motivate and mentor sales teams....

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3.0 - 8.0 years

3 - 7 Lacs

noida, gurugram, delhi / ncr

Work from Office

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

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7.0 - 12.0 years

10 - 15 Lacs

bengaluru

Hybrid

Summary: Program Manager L&D plays a critical role in the successful planning, coordination, and execution of L&D programs. This position is responsible for driving the operational timeline and ensuring seamless collaboration between internal and external stakeholders. Job Location: Bangalore Your Future Employer: A global leader in risk management and insurance solutions offering world-class captive insurance services to its international clientele. Responsibilities: Create key dates for each class, 6 months to 1 year in advance of the program start date. Gain agreement from Program Manager and share with TA (Training Assistant). Liason between Katie A and External Partner to share key date...

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4.0 - 9.0 years

4 - 7 Lacs

gurugram

Work from Office

Roles & Responsibilities- - Design and deliver training programs for international processes. - Focusing on TNI, TTT , TNA , OJT. - Develop curriculum materials and assessments to measure trainee performance. Required Candidate profile - Min 1 year experience as Process Trainer in International Process. - Excellent communication skills in English. Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

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3.0 - 8.0 years

3 - 6 Lacs

bengaluru

Work from Office

Total 3 yrs exp out of this 1 yrs exp as Trainer on the paper Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT Call/Whtapp cv to Amit 8178259405 Neha 8287267407 Required Candidate profile Work from Office Bangalore only Must knows-English and Hindi

Posted 2 days ago

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5.0 - 8.0 years

4 - 8 Lacs

hyderabad

Work from Office

Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and current training needs Drawing an overall or individualized training...

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3.0 - 8.0 years

3 - 7 Lacs

chennai, bengaluru

Work from Office

Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Posted 2 days ago

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4.0 - 9.0 years

5 - 9 Lacs

noida, gurugram

Work from Office

Learning Services Team Leader Noida Last day to apply: 18th September 2025 Summary: Oversees a team of Learning Services Specialists (LSS) for small to medium-sized programs to ensure tasks/responsibilities are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS International India. Designs and implements career development plans for the LSSes. Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external cl...

Posted 3 days ago

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2.0 - 5.0 years

3 - 4 Lacs

hyderabad, bengaluru, delhi / ncr

Work from Office

Job Role: We are seeking a motivated and result-driven Sales Trainer to join our dynamic team at IndiaMART. The Sales Trainer will play a key role in developing, implementing, and enhancing training programs that build the skills and capabilities of our sales force. The ideal candidate will have strong communication skills, hands-on sales experience, and the ability to train, coach, and mentor sales teams effectively. Key Responsibilities: Design, develop, and deliver engaging and effective sales training programs for new hires and existing sales employees. Conduct regular training sessions (classroom, online, and on-the-job) focused on sales techniques, product knowledge, objection handling...

Posted 3 days ago

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2.0 - 7.0 years

2 - 4 Lacs

chennai

Work from Office

Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Should have hands on experience with 7QC tools and should be part of feedback and coaching. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience...

Posted 3 days ago

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1.0 - 4.0 years

2 - 4 Lacs

mohali

Work from Office

Hiring For Domestic BPO Trainer Location: Mohali Minimum 1 year experience as Trainer in BPO (on-paper) Salary: Up to 4 LPA Qualification: Graduation Working Days: 6 Days/Week Rotational Shifts/ Rotational Off Good Communication Skills Required Candidate profile How to Apply: Send your updated resume: sanjna.sandhu@skywaysolution.in or call:7696616371 HR Sanjna Sandhu

Posted 5 days ago

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3.0 - 8.0 years

4 - 7 Lacs

pune

Work from Office

Role & responsibilities Training Design & Development Assess training needs through surveys, interviews, and collaboration with management. Develop and update training materials, including manuals, presentations, handouts, and e-learning content. Tailor training programs to address the specific needs of employees and align with organizational objectives. 2. Training Delivery Conduct engaging and interactive training sessions in-person, virtually, or through a blended approach. Adapt training methods and techniques to suit diverse learning styles. 3. Monitoring & Evaluation Assess the effectiveness of training programs through feedback, evaluations, and performance metrics. Maintain records o...

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8.0 - 13.0 years

10 - 12 Lacs

kolkata

Work from Office

Location : Kolkata Department : Training & Development Industry : BPO / Call Center / Telecom / Customer Service Employment Type : Full-time Job Summary: We are hiring an experienced and dynamic Training Manager to lead the training function for our BPO/Telecom processes in Kolkata . The ideal candidate will be responsible for managing end-to-end training lifecycle from New Hire Training (NHT) to On-the-Job Training (OJT) and refresher sessions. You will work closely with operations and quality teams to enhance agent performance and ensure alignment with business goals. Key Responsibilities : Design, develop, and deliver training programs for voice and non-voice telecom BPO processes. Conduc...

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10.0 - 15.0 years

16 - 18 Lacs

bengaluru

Work from Office

Responsible for Training delivery for new hires, refreshers and any ad hoc training requests Monitor and evaluate training programs effectiveness, success and ROI periodically and report on them Responsible for managing trainers and ensure 100% training governance Provide opportunities for ongoing development Drive individual goals including but not limited to training certifications for trainers, deadlines for training remediation’s and all other relevant metrics. Strategically manage the workload and workflows for the training team and set up the right organizational structures to support all lines of business and workflows Proactively communicate with Client on daily operational matters r...

Posted 6 days ago

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8.0 - 10.0 years

10 - 12 Lacs

pune

Hybrid

Key Responsibilities: Learning Consulting & Problem Solving - Act as a strategic advisor to business units by diagnosing performance challenges and proposing high-quality and practical learning solutions. This should be done using a structured problem-solving approach from conducting Training Needs Identification (TNI) to measuring Return on Investment (ROI) Strategic Training Needs Analysis (TNA)- Conduct in-depth assessments to identify skill gaps, root causes, and opportunities for impactful learning interventions Solution Architecture- Design scalable, business-aligned learning strategies grounded in adult learning principles and modern instructional design frameworks Learning Modality A...

Posted 6 days ago

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2.0 - 7.0 years

6 - 7 Lacs

pune, bengaluru

Work from Office

Req Exp- Min 2 Years in giving Trainings - Microsoft, Azure, Servicenow, Office365, ServiceDesk Any Gradudate WFO | 5 Day's working|US Shifts CTC - 7 to 7.5 LPA Accomdation will be provided FOR 7 Day's Notice Period - Upto 30 Days Contact 8529474615

Posted 6 days ago

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2.0 - 7.0 years

4 - 8 Lacs

bengaluru

Work from Office

Urgent Openings In MNC!! Role - Process Trainer (should be from a International voice process is Must) Experience - 2+ Years Location - Bangalore Shift Timing - US Shift(Rotational) Email- ruhi.izee@gmail.com/8050836297

Posted 6 days ago

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