790 Tna Jobs

Role and Key Responsibilities: Deliver product training for New Hires in the Chat and Voice Lines of Businesses Design training curriculum using inputs from Operations & Quality Knowledge management for the process Maintain MIS related to all training batches Keep up to date with the product / process knowledge Accountability for 0 30 days batch performance Attend TTT conducted by clients Conduct PKT and process refreshers on the floor Design & Develop training content Create monthly Training Need Analysis to identify areas of knowledge gap and follow it up with appropriate refresher plans for the required population Participate in calibration of Trainers, QAs and Voice Coaches within the te...

Roles and Responsibilities Design and deliver training programs for insurance professionals on various topics such as product knowledge, sales techniques, customer service, and leadership. Develop and maintain a comprehensive understanding of our products and services to effectively train others. Conduct needs analysis to identify training gaps and develop targeted solutions to address them. Collaborate with subject matter experts to create engaging content for both classroom-based sessions and e-learning modules. Monitor trainee progress, provide feedback, and evaluate program effectiveness. Contact - Simran Rana - 9137514621 Email - simran.rana1@teleperformancedibs.com

Roles and Responsibilities Design and deliver training programs for international processes, focusing on TNI (Training Needs Identification), TTT (Train the Trainer), TNA (Training Need Analysis), OJT (On-the-Job Training), Behavioral Training, Customer Service Training, Product Training, Soft Skills Training, Soft Skills, VNA (Virtual Neural Animation), Accent Training, Accent, Call Center Training, Voice & Accent. Develop curriculum materials and assessments to measure trainee performance. Conduct needs analysis to identify gaps in employee skills and knowledge. Collaborate with subject matter experts to create engaging learning experiences. Provide coaching and feedback to trainers to imp...

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Up to 6.5 LPA Graduation Mandatory Call@9354045326 / 9386581925 Required Candidate profile Min 2 Years exp in International BPO as process trainer Excellent Communication RAG Report TNA TNI Sal Up to 6.5 LPA Call @9354045326 / 9386581925 or share cv to deepak.sharma@shadowplacements.com Perks and benefits One Side Cab

Job Title: Assistant Manager Training Department : Training Location : Bangalore Type : Full Time Key Responsibilities • Design, develop, and deliver onboarding, new hire, and refresher training programs for customer support executives. • Collaborate with stakeholders to align training content with business and process changes. • Monitor training effectiveness using feedback, assessments, and performance metrics. • Implement digital learning tools, simulations, and role-plays to enhance engagement. • Collaborate with internal teams and stakeholders to ensure alignment on processes, seller support, and issue resolution. • Facilitate regular coaching, refresher sessions, and skill enhancement ...

Process Trainer - BPO Location- Mohali Graduate Experience- 4 Years(1 Year as Process Trainer)in Travel process Salary- Upto 7.5 LPA 5 days Working (Mon-Fri) Good Communication Skills Required Candidate profile Apply Now Contact: 8264807657 Email: harmanpreet@skywaysolution.in HR Harmanpreet Kaur

Roles and Responsibilities Conduct Training Needs Identification (TNI) and Analysis (TNA) to identify skill gaps and training requirements. Develop and deliver process training programs to enhance employee performance, productivity, and efficiency. Design and implement effective feedback mechanisms to measure the effectiveness of training initiatives. Collaborate with stakeholders to develop competency maps, skill matrices, and throughput plans for improved business outcomes. Utilize various training models such as OJT, Addie, TNE, TNI, TNA, CBT, WBT etc. to meet organizational needs. Desired Candidate Profile 1-6 years of experience in Learning & Development or related field. Strong underst...

Job Responsibilities: Conduct training sessions for new joiners and existing employees. Prepare and update process documents and training materials. Evaluate trainees understanding and performance. Identify training needs and plan refresher sessions. Work with the Operations and Quality teams to maintain process accuracy. Keep records of all trainings and share reports with management. Preferred candidate profile undergraduate or Graduate in any stream. 24 years of experience as a Process Trainer or in a similar role. Good communication and presentation skills. Knowledge of MS Office and process documentation. Ability to work in a fast-paced, growing environment.

Roles and Responsibilities Design and deliver training programs for process, product, soft skills, behavioral, and CRT modules. Conduct Training Needs Analysis (TNA) to identify gaps in employee knowledge and skills. Develop and maintain effective communication channels with stakeholders to ensure seamless delivery of training services. Collaborate with subject matter experts to create engaging learning materials. Provide on-the-job training support to employees through OJT methodologies.

Job Title : Customer Experience Trainer Company Overview : IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing the customer experience through cutting-edge technology, highly skilled professionals, and data-driven insights. At IGT, we prioritize innovation, collaboration, and continuous growth, ensuring that our clients receive top-notch services that drive business success. Job Responsibilities : Provide feedback and coaching on presentation skills t...

Job Title : Customer Experience Trainer Company Overview : IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing the customer experience through cutting-edge technology, highly skilled professionals, and data-driven insights. At IGT, we prioritize innovation, collaboration, and continuous growth, ensuring that our clients receive top-notch services that drive business success. Job Responsibilities : Provide feedback and coaching on presentation skills t...

Job Title : Customer Experience Trainer Company Overview : IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing the customer experience through cutting-edge technology, highly skilled professionals, and data-driven insights. At IGT, we prioritize innovation, collaboration, and continuous growth, ensuring that our clients receive top-notch services that drive business success. Job Responsibilities : Provide feedback and coaching on presentation skills t...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Only Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

As a Trainer at EXO Edge, your role will involve designing, developing, and delivering training programs to enhance the skills and knowledge of the finance staff. Here's what you can expect in your journey: - Design and deliver training programs specializing in Finance Accounting. - Conduct Training Needs Analysis (TNA) and facilitate sessions for new recruits on modules like P2P, O2C, GL/Bank Reconciliation. - Design training content to suit Finance and Accounting requirements, conduct TNAs regularly, and prepare, develop, and schedule training batches for continuous upskilling. - Prepare action plans for trainees scoring below set targets and make redeployment reports for trainees unable t...

Roles and Responsibilities Design and deliver training programs for process improvements, focusing on AML/KYC, sanctions screening, fraud detection, transaction monitoring, and anti-money laundering (AML) compliance. Develop and maintain relationships with clients to understand their needs and provide tailored solutions. Conduct workshops and presentations to educate stakeholders on new processes and procedures related to fintech products. Collaborate with internal teams to identify areas for improvement in existing processes and implement changes accordingly. Provide guidance on international process standards and best practices.

Roles and Responsibilities Design and deliver training programs for insurance professionals on various topics such as product knowledge, sales techniques, customer service, and leadership. Develop and maintain a comprehensive understanding of our products and services to effectively train others. Conduct needs analysis to identify training gaps and develop targeted solutions to address them. Collaborate with subject matter experts to create engaging content for both classroom-based sessions and e-learning modules. Monitor trainee progress, provide feedback, and evaluate program effectiveness. Contact - Simran Rana - 9137514621 Email - simran.rana1@teleperformancedibs.com

Roles and Responsibilities Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge. Develop training programs, including product training, process training, OJT, TTI, NHT, TNI, and TNA. Design and deliver effective training sessions using various methods such as classroom instruction, online courses, or on-the-job coaching. Collaborate with stakeholders to ensure alignment of training programs with business objectives. Evaluate the effectiveness of training programs through assessments and feedback mechanisms. Desired Candidate Profile 3-8 years of experience in Learning & Development or related field. Strong understanding of LMS systems for managing training ...

Job Summary: To develop, deliver and review training modules and courses required as per the regulatory framework in the shipping industry. Impart domain specific knowledge and develop skills /attitudes in the trainees. Eligibility Criteria: 1. Should have sailed as Master. 2. Vessel Type experience: Chemical (Oil / Chemical) Tankers. Responsibilities: Development of training modules in line with Client requirement, in line with statutory and regulatory guidance. Review training programs at assigned intervals against changing laws and guidance and keep the training course material up to date. Prepare simulator scenarios in line with Client requirements and include in training courses. Check ...

[Australian Process/Immediate Joiners with excellent English Communication Skills Preferred] Job Title: Quality Analyst cum Trainer Location: Sector 48, Gurugram Department: Sales Process Reports To: Operations Manager Employment Type: Full-Time Job Summary: We are seeking a detail-oriented and proactive Quality Analyst cum Trainer to join our team. The ideal candidate will be responsible for evaluating team performance, identifying quality issues, and delivering effective training sessions to improve productivity and ensure compliance with company standards. This dual role requires strong analytical skills, excellent communication, and a passion for continuous improvement. Key Responsibilit...

Urgent Hiring!!! at IEnergizer Noida. This is for a Domestic Process. Should be an AM Training / lead Trainer on papers. Contact / Share your CV at Sharandeep Kaur - sharandeep.kaur@ienergizer.com or call at 9266364422 AM Training:- Must have experience of 1 year as an Assistant Manager / 1+ years as Lead - Trainer in any BPO process. Should have excellent communication skills Candidate from BPO background can apply. Should have excellent knowledge of training metrices Qualification - Any Graduate Domestic process 6 Days working from office No Outstation Candidates. Job Location: IEnerziger - A 37, Gate No-2, Sector 60, Noida. Near Noida Sector 59 Metro station. Thanks & Regards Sharandeep K...

Job Title: Regional Training Manager - Gold Loan NBFC Department: L&D Key Responsibilities: Deliver high-impact and engaging training sessions (VILT, ILT, and on-the-job) for new and existing employees within the region. Conduct batches for HTD and functional certifications. Ensure that training content is up-to-date and aligned with the company's objectives and policies. Regularly assess branch teams for knowledge gaps and training requirements. Use performance data to conduct TNA and adjust training plans accordingly. Regularly visit branches within the zone to monitor employee performance, identify improvement areas, and provide hands-on training. Provide guidance and support to branch st...

- Design and deliver training programs for international processes - Focusing on TNI, TTT , TNA , OJT - Develop curriculum materials and assessments to measure trainee performance Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943 Required Candidate profile - Min 1 year experience on papers as Process Trainer in International Process. - Excellent communication skills in English. Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943.

8+ years of experience in working with Telecom clients in the role of solution design Experienced in the areas of OSS architecture, design and implementation for Telecom customers which can enable effective capturing of requirements within Service Assurance Understanding on telecom OSS with experience in standard design tools Design Patterns, UML, BPMN, SOA etc. Experience in designing on Service Fulfilment, Assurance, Inventory, Activation, Middleware, Interfaces (one or many) at telecom projects and rollout Candidate should demonstrate knowledge of Telecom Industry Standards/ regulations/ best practices in Telecom area like Frameworx (eTOM, TNA, SID), ITIL, IEEE, etc Expertise in any of th...

Must have Min 1+yrs exp as a Process Trainer/ Quality Analyst from International Voice/ Chat process BPO. Well Versed with Quality/ Training Metrics US Shifts Fluent in English Call 8447780697 send CV monu@creativeindians.com

Profile - Process Trainer (International Process) BPO Location - Noida Salary - upto 6.5 LPA Qualification - Any Graduate Experience - 1-3 years Skills - Excellent Communication Contact us - Rahul Aryan (HR) 9315128616 (Call/Whatsapp)