938 Tni Jobs - Page 14

KEY DELIVERABLES Learning Management System: Administer all the activities on Learning Management System (LMS) Manage LMS user accounts, permissions Train the trainers on LMS tool Upload, organize, and maintain all digital learning content within the LMS Analyses, updates, and refines existing online content Create and manage learning dashboards Content Development: Preparation & curation of SOPs for each department Managing & updating training content repository Managing the content creation of e-learning modules through external vendor Create byte sized learning modules, preferable video based, for all new topics to trainers & outlet teams (as required) Education and Experience MBA in HR o...

Company: Globiva Location: Gurgaon Job Summary Globiva is hiring a Sales Process Trainer with a minimum of 1 year of BPO training experience. The trainer will be responsible for NHT, OJT, refresher sessions, PKT, and continuous sales capability building, ensuring high throughput and strong training efficacy. Key Responsibilities Conduct New Hire Training (NHT) on sales process, product knowledge, objection handling, compliance, and systems. Drive smooth transition of trainees from NHT to OJT (nesting phase) ensuring readiness for production. Deliver Refresher Training to improve sales conversion, upselling, cross-selling, and compliance adherence. Conduct Pre-Knowledge Tests (PKT), assessmen...

Role & responsibilities L&D Location SPOC To Prepare Training Calendar in coordination with Academy To circulate the training calendar to target employees for seeking nomination. Collation of nominations To make Hall arrangement, Training Material, Gate pass & all other activities pertaining to training completion Send the training invite & reminders to nominated employees by mail & individual calling Share the training pre-work, post training material with participated employees Coordinate the Post training exams or projects, if any Collect the training feedback in required cases Coordinate Higher Education program by collecting employee request, documentation & resolve queries regarding th...

- Reporting to Group Manager / Sr. Group Manager Training - Ensuring strict and absolute compliance to the training governance plan of the business - Identifying training and development needs through Product Knowledge Tests & Quality defect analysis - Conducting brainstorming and Root Cause Analysis sessions to scope developmental needs - Disbursing Product & Process updates in line with training governance - Co-ordinate / conduct refresher training based on TNI - Conducting appraisals - Devising individual coaching / learning plans - Creating/updating training materials for in-house courses including but not limited to Facilitator Guides, Participant Guides, Process Maps and Detailed Proce...

Job Roles & Responsibilities : Excellent organization and project management skills - this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives. Strengthen internal processes for communications, needs identification, internal facilitator management and reporting dashboards and metrics. Identify opportunities for ongoing process improvements and drive team to implement such projects. Responsible to design and facilitate Training Programs Delivery of Batches in adherence to times lines Conducting Training Needs Analysis Training Metrics and Performance Dashboards Content Deve...

Role & responsibilities Training Strategy & Leadership: Develop and implement the training and development strategy aligned with business goals and operational needs. Lead a team of trainers across regions or outlets. Partner with Operations, HR and Marketing teams to align training content with product updates and brand standards. Program Development: Design scalable training programs including onboarding, SOP-based modules, service excellence, POS usage, food safety, hygiene standards, soft skills and leadership. Develop and maintain training content (manuals, videos, e-learning modules, job aids). Continuously update materials to reflect changes in menu, policy, equipment or operations. E...

Key Responsibilities include but not limited to: Workforce Skill Development Identify training needs across production, quality, maintenance, hygiene and packaging teams. Conduct Training Needs Analysis (TNA) based on skill gaps, audit findings and performance reviews. Develop & deliver training modules (on-the-job training, classroom sessions, e-learning). Cross-train workers to handle multiple processes (for workforce flexibility). Food Safety, Quality & Compliance Train all employees on Food Safety Management Systems (HACCP, FSSAI, ISO 22000, GMP). Conduct mandatory training on personal hygiene, sanitation, allergen management, and contamination control. Ensure compliance with local and i...

Hiring for leading bank Required 4–6 yrs in Training Content Creation, Sales Scripts, Lesson Plans (English, Hindi) Proficient in Storyline 360, Articulate, Rise 360, Canva, ID principles:SAM, ADDIE, Blooms Taxonomy For more details call 8079009780

- Conduct process & quality training - Assess trainee performance - Drive quality improvements - Ensure compliance & standards - Strong communication skills required

Content delivery Implement training programs for retail staff & beauty consultants in the cluster Provide product knowledge, sales & service techniques by virtual sessions and onjob experiential trainings Collaborate with external brand partners/ trainers to organise product trainings for staff Ensured proper execution of Training practices and procedures related to New Hire and beauty advisor training Staff evaluation and KPI performance Keep a tab on sales kpis conversions, Average order value, UPT draw training interventions accordingly. Evaluate staff , provide feedback to improve performance Monitor teams to check consumption of e- learning LMS content and assessments Training reports :...

Conduct soft skills training programs focused on communication, teamwork, leadership, customer service, and workplace etiquette. Develop and implement training modules tailored to the needs of employees from diverse backgrounds. Assess training effectiveness through evaluations, feedback, and performance metrics. Provide coaching and one-on-one support to employees to enhance their professional skills. Collaborate with department heads to identify training needs and develop customized learning solutions. Keep training materials updated with industry best practices and trends. Organize and lead workshops, role-playing activities, and interactive sessions to facilitate hands-on learning. Prepa...

Job Description Job Title/Role - Beat Trainer DTH Job Position- Assistant Manager Employment Type- Permanent Job (Full Time) Education- Graduate (Preferable BE. B. Tech) Experience - 1-2 + years Company Profile - www.upgrad.com The incumbent will be responsible for Beat Training for the respective areas. Ideal Candidate Profile (Essential Attributes) 1-2+ years of work experience in Training Graduate / minimum 2 years Diploma after 12th pass. Prior DTH training experience (Preferable) Sales/Retail/DTH training (telecom) experience required Need to open for Travel in local area (Customer Premise & Modern Trade Stores) Need to open for outstation travel Need to have Classroom/Online/Field Trai...

Job Description:- Hiring for Sales & Customer Care Quality Analyst for Novac Technology Solutions(Shriram Finance) Job profile: Performs call monitoring and provides trend data to management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for call centre staff. Prepares and analyzes internal quality reports for management staff review. . Handle team of Verification dept & Quality Analysts. Requirements: 1+ year of call BPO Customer care & Sales experience, preferably in BFSI/NBFC. Experience into BFSI/...

Responsibilities • Conduct sales training sessions for new hires and existing employees. • Develop training modules, presentations, and sales scripts. • Improve sales skills, product knowledge, objection handling, and closing techniques. • Monitor and evaluate the effectiveness of training programs. • Provide coaching and feedback to enhance performance. • Ensure training outcomes align with business sales goals. Requirements • HSC/Graduate • Experience: Minimum 1 -8 years in sales training or sales process (BPO/Telecalling /Field Sales). • Strong background in sales with target achievement. • Excellent communication and presentation skills. • Ability to motivate and mentor sales teams. Cont...

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...

Job title : BPO Trainer/Process Trainer Location: Sector-1, Noida Company: BPO convergence Experience: 1-3 Years Requirement-Must be fluent in English Salary: 35K CTC Employment: Full Time Shift: Day Shift WFO Contact-8395035655/8630878597 HR Gauri

ROLE PURPOSE & OBJECTIVE Should devise an overall or individualized training and development plan, strategize, oversee its implementation and assess outcomes. Identify training and developmental needs and drive suitable training initiatives, propose solutions and enhance process and project development. Engage with all necessary stake holders and cross functional teams to meet and establish training requirements. Enhance employees skills, performance, productivity and quality of work. Deliver training needs at the Phone banking unit Conducts training classes, which include content about the job, the Company, and different client programs Facilitates new hire training using the provided curri...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Your role Responsible for conducting and successfully completing the training delivery of program(s) assigned, by applying various training methods / innovation / gamification to accommodate diverse learning styles and preferences Responsible for creation / curation of new programs/ courses/ assessment/artifacts and deliver training, on need basis Collaborate closely with stakeholders from different teams (L&D, CFMG, BU, Vendor) to ensure seamless execution of training programs, with quality outcome Assess training effectiveness, analyse feedback, refine/revamp training materials to align with curriculum signed off by BU SMEs to maximize the learning outcomes and improve learner experience U...

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT Call/Whtapp cv to Amit 8178259405 Neha 8287267407 Required Candidate profile Work from Office Lucknow only not for Delhi/NCR neither in Kolkata..Apply those who can relocate in Lucknow

Roles and Responsibilities Design and deliver training programs for sales teams on soft skills, product knowledge, and OJT. Conduct regular training sessions to enhance team performance and improve customer service. Develop and maintain effective communication channels with clients to understand their needs and preferences. Provide coaching and feedback to trainees to ensure they meet performance expectations. CONTACT - HR KHUSHI [ 6306076355 ] MAIL - vermakhushi803@gmail.com

Only For Bangalore | Process Trainer| International BPO Process Trainer || International BPO Experience: Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate) 1 Yr of PT With International BPO On Papers (Mandate) Only International Process in PT Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For BANGALORE INTERNATIONAL US VOICE PT EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upsk...

Process Trainer || International BPO Experience: Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate) Must Have Worked as a Process Trainer 1 Yr of PT With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 7 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Cal...

Leading BPO in Hyderabad Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in Technical Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7.5LPA Shifts 24*7 5 Days Working Looking for Immediate joiners Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including...

Leading BPO in Bangalore Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techni...