Qdegrees Services

QDegrees Services, we are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience. Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence…” We specialize in, • Empowering your businesses to enhance customer lifecycle • Customer Journey Mapping, Voice of Customer and Research • Developing world class AI based IT products • Enterprise level application development & consulting Our in-house SaaS based products: 1. Survey CXM: NPS Survey Software 2. DoYourSurvey: DIY Research Tool 3. QAViews: Interaction Audit Tool 4. SamparQ: Employee Engagement Platform 5. glueple: Human Resource Management System 6. ChecklisTree: Online checklist creation & management 7. LeadOYE: Lead Management Tool 8. shopperXM Our consulting services 1. Mystery Shopping and Compliance audits, 2. Interaction Audits (Calls, email social media, chats) 3. Process writing and re-engineering 4. ISO Consulting 5. Competition Benchmarking 6. Market Research 7. Contact center operations 8. Fleet management & field services With over 60+ delighted clients, 160+ ongoing projects, 8 SaaS-based products, and an ever-growing team of experts, QDegrees Services is well on its way to becoming the global leader in customer experience strategy and deployment. Finally, we are all about “Creating Happy Customers…”

25 Job openings at Qdegrees Services

Lead Software Development Manager Jaipur 10 - 12 years INR 18.0 - 22.5 Lacs P.A. Work from Office Full Time

- Strategic Planning and Product Portfolio Management - Driving Digital Transformation for Operational Excellence - Overseeing IT Operations and Cybersecurity Management - Collaborating with Leadership to Align Technology Goals

Business Development Trainee Jaipur 0 - 1 years INR 2.0 - 2.5 Lacs P.A. Work from Office Full Time

- Analyze sales data & generate reports - Provide insights for sales decisions - Manage & update Sales MIS/dashboards - Ensure data accuracy & integrity - Support sales team coordination - Create impactful presentations

Bi Modeller Hyderabad,Bengaluru,Delhi / NCR 3 - 5 years INR 7.0 - 10.0 Lacs P.A. Work from Office Full Time

- Maintain & enhance BI reports/data models - Strong SQL, BI tools (Power BI/Tableau), ETL - Fix report issues, optimize performance - Ensure data accuracy & governance

Management Trainee Jaipur 0 - 1 years INR 2.0 - 2.5 Lacs P.A. Work from Office Full Time

Service Advisor Namakkal,Gurugram,Chennai 0 - 2 years INR 2.25 - 3.0 Lacs P.A. Work from Office Full Time

- Collect and analyze tyre mileage data (Configuration/Route/Axle/Segment Wise) using mobile apps. - Conduct fleet inspections, influence tyre purchases, and update owners. - Analyze scrap tyres for wear patterns and recommend improvements.

Field Officer Indore,Rajkot,Mumbai (All Areas) 0 - 2 years INR 2.5 - 3.0 Lacs P.A. Work from Office Full Time

• To Visit service centre of Consumer Durables / Retail outlets and perform Audits • To perform audits at service centre on various predefined parameter • To prepare reports and analysis as necessary to determine areas of improvement & opportunity

Call Quality Analyst Jaipur 3 - 5 years INR 3.0 - 3.25 Lacs P.A. Work from Office Full Time

Conduct call audits, assess agent performance, provide feedback for improvement, and prepare reports. Collaborate with teams for process enhancements, ensure compliance with regulations,and integrate customer feedback to improve service quality.

Call Quality Analyst (Tamil/Malayalam/Kannada/Telugu) Jaipur 2 - 4 years INR 3.0 - 3.25 Lacs P.A. Work from Office Full Time

Field Officer Jodhpur 0 - 2 years INR 2.5 - 3.0 Lacs P.A. Work from Office Full Time

Business Intelligence Analyst new delhi,jaipur,bengaluru 4 - 8 years INR 10.0 - 14.0 Lacs P.A. Work from Office Full Time

•Conduct deep research on large enterprises to support account planning, strategy development, and executive briefing documents •Convert complex business, financial, and technology insights into professional-grade PPT Word, and Excel deliverables

Cyber Threat Engineer jaipur,bengaluru 5 - 8 years INR 15.0 - 22.5 Lacs P.A. Work from Office Full Time

Monitor security events, logs, and alerts in real-time. • Perform initial investigation, triage, and assessment of alerts to detect suspicious activities by accessing security solutions consoles. • Log and track cybersecurity incidents

Etl Specialist jaipur,bengaluru 3 - 5 years INR 8.0 - 15.0 Lacs P.A. Work from Office Full Time

- Design and manage ETL workflows - Ensure smooth data integration - Strong SQL and ETL tool skills - Experience with cloud platforms - Scripting knowledge preferred - Optimize data pipeline performance

Customer Service Executive ambattur 1 - 2 years INR 2.5 - 2.75 Lacs P.A. Work from Office Full Time

- Good in MS (Excel, Word, PowerPoint), Internet and Email. Good in Database Management System - Automobile Technical Support - Customer Query handling Grievance handling - Language Requirement: Hindi, English, Tamil, Telugu, Malyalam and Kannada

Oracle Epm Consultant jaipur,bengaluru 2 - 7 years INR 15.0 - 22.5 Lacs P.A. Work from Office Full Time

- Responsible to modernize planning, budgeting, and reporting process - hands-on experience with Oracle EPM Cloud modules like PBCS, FCCS, ARCS, and EDMCS. - This is a client-facing role that requires strong technical and functional expertise.

Sales Promoter kochi,gurugram 1 - 3 years INR 3.5 - 4.5 Lacs P.A. Work from Office Full Time

- Support in promoting premium tyres to customers - Support in achieving sales targets through upselling & engagement - Maintain brand standards in-store - 6m–1yr exp. in tyre/auto/luxury sales preferred

Business Research Analyst jaipur,bengaluru,delhi / ncr 2 - 5 years INR 10.0 - 18.0 Lacs P.A. Work from Office Full Time

- Analyze company/market data - Conduct Secondary research and Summarize business insights - Leverage GenAI for reports - Develop playbooks & briefs - WFH Role

Quality Team Lead jaipur 5 - 8 years INR 3.5 - 6.0 Lacs P.A. Work from Office Full Time

- Lead quality audits & reviews - Drive process improvements - Monitor team compliance - Analyze QA data & share insights - Strong stakeholder mgmt. skills required

Process Trainer jaipur 2 - 5 years INR 4.5 - 7.0 Lacs P.A. Work from Office Full Time

- Conduct process & quality training - Assess trainee performance - Drive quality improvements - Ensure compliance & standards - Strong communication skills required

It Support Executive jaipur 1 - 3 years INR 2.25 - 3.0 Lacs P.A. Work from Office Full Time

- Provide L1/L2 IT support for hardware, software & network issues - Install & configure systems, troubleshoot errors - Ensure timely resolution & user satisfaction - Maintain IT asset inventory & documentation

Call Quality Analyst pune 0 - 2 years INR 2.0 - 2.5 Lacs P.A. Work from Office Full Time

- Call Audit - Call Monitoring - Call Calibration - Feedback and Coaching - Freshers can also apply

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