• Essential Duties and Responsibilities:Create an inspiring team environment with an open communication culture, set clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members feedback and resolve any issues or conflictsRecognize high performance and reward accomplishmentsEncourage creativity and risk-takingMust be able to assist in manpower management and ability to control overtimeMust be able to successfully lead and function within a team environment and be able to adapt to changeMonitors performance and provides feedbackSupport company policies and procedures as defined in handbook and administer fairly and consistentlyMust be willing to travel to customer’s locations as and when neededRecognize and define problems, collect data, and develop conclusionsCommunicate effectively with others using both oral and written communication skillsAble to manage deliverables as per project/business SLA’s (TAT/Productivity/Quality etc)• Position Qualifications:Must display leadership ability, able to influence others to perform their jobs effectively and to be responsible for making decisions.Must have working knowledge of systems and processes.Knowledge of quality systems, gauging, and close tolerance measurement.Job Description – Team Leader – Operations (CXM)Must have strong analytical skills (ability to use thinking and reasoning to solve a problem). Must have solid problem solving skills using a variety ofstatistical and root cause tools.Positive attitude to support company policies and must be able to maintain a high-morale environment.Must be able to adapt to change in the workplace and demonstrate flexibility with new ideas and different environments.Must be able to train others.Must be energetic (ability to work at a sustained pace and produce quality work).Must display honesty / integrity.Must be able to work under pressure (ability to complete assigned tasks under stressful situations).Ability to read and follow work instructions, procedures and policies.• Education:Must be graduate/ Post GraduateQualified from any stream is preferable• Experience:Minimum 1 years’ experience of handling team as Team Leader (Direct reporting)Average experience of team handling is minimum 20 associates (should be in direct reporting)Experience of handling projects from Call Centre segmentGood enough in customer communication and managementContact Centre, inbound, outbound, retention, Customer Service Experience is a mustAware about term SLA• Supervisory Responsibilities:This job will focus upon the direction of work activities and will be responsible for direct supervisory duties affecting hourly associates.• Computer Skills:Ability to operate computerized equipment is required. Must have basic skills to operate in Excel, Word, Visio and PowerPoint. In addition, musthave working knowledge of PC applications and perform data entry. Will be required to attend training as necessary.

Key Responsibilities:End-to-end bulk hiring for frontline and field roles across various business verticals.Source, screen, and select suitable candidates through multiple channels, including job portals, social media, referrals, and vendor partners.Build and maintain strong market connections to ensure a consistent talent pipeline.Collaborate with business stakeholders to understand hiring requirements and timelines.Manage and engage with recruitment vendors to ensure timely delivery and quality of hires.Conduct initial interviews and coordinate with business teams for final rounds.Facilitate offer discussions, salary negotiations, and post-offer follow-ups to ensure candidate onboarding.Maintain recruitment trackers, reports, and dashboards to monitor hiring progress.Drive initiatives to enhance employer branding and candidate experience.Key Skills Required:Proven experience in bulk hiring and field recruitment.Strong knowledge of vendor management and market mapping.Excellent communication and stakeholder management skills.Ability to work in a fast-paced environment with tight deadlines.Proficiency in MS Office and recruitment tools like ATS, job portals, and social media platforms.Strong negotiation skills.Market intelligence and competitor analysis.Problem-solving and decision-making capabilities.Time management and organizational skills.Relationship-building and networking abilities.Preferred Qualifications:Experience in E-Commerce, Quick Commerce, or Logistics industry.Hands-on experience in hiring delivery executives, warehouse staff, or field sales personnel.Strong network and understanding of local job market dynamics.

Role & responsibilities - -Fresh CA will do or with an experience of 2 to 3 years will also do- Should be an expert in MS Excel- Knowledge of SAP is preferable- Should have good knowledge of Accounting and Balance Sheet finalization- Should be very good in MIS reporting- Should have knowledge of preparing Cashflows, Budgeting and Forecasting- Should have good knowledge of Power point and preparing presentations- Should have good communication skills, should be a team player and should be a problem solver

ATM Location Sourcing: Using vendor partners or a channel manager to find and identify potential ATM locations in all markets Site viability assessment for security, network with a channel manager or vendor partner.Consult the bank to get sites approved: Contacting the bank by email or Channel Manager to obtain the bank's approval for the site Legal Search: Landlord provided documentation must be obtained, and an internal or external advocate must conduct the legal search. LOI and ATM Agreement Issuance: Every bank-approved location must be moved under the project and have an letter of intent issued. Allocation of TIS vendors in accordance with the three vendor policy: According to the policy, the address information must be shared with three vendors prior to site allocation, and the L1 vendor will be assigned the task.Check and approve Site SFR: All SFRs must be properly reviewed before providing permission to the vendor. Request to be made for assets POMonitor asset delivery as per the timeframe. Monitor TIS work in progress in accordance with the approved BOQ. TIS work, including ATM installation, needs be completed within 11 working days.Asset Installation: Coordination with the machine OEM and asset delivery for installation Request the ATM ID: The ATM ID creation request raised on completion of TIS, UPS, Networking, AC, and Camera installations are completed. Techlive: Upon successful ATM addition, the machine to be ready for cash operations. Cash Live: Coordination with cash team to make the machine LIVE for the customerProper handover of site to Operation teamMaintain daily, weekly, fortnightly and monthly report / MIS for the above activity

SBU-Writer PaymentsLocation- Andheri (E)Experience- 3 to 5 yearsSkills required-Must be having a Degree in Commerce from a recognised institutionMust have work experience in Finance & Accounting of at least 3 yearsPreference to candidates with knowledge of GST and TDS Preference to candidates with knowledge of SAPMust have expert knowledge of MS Excel, MS WordMust have good communication skills and must be able to work under pressureMust be able to come up with solutions to problemsRoles & Responsibilities:Vendor invoice booking in Sun System within TAT and releasing vendor payments as per instructionsReconciliation of the Vendor outstanding on a monthly basis with all queries closedChecking GST filing while booking the invoice. Ensuring that full GST Input Credit is received for all vendor invoices on a monthly basisMaintaining outstanding reports on a daily basis Allocation of invoices in SAPMonthly TDS report check with invoice tracker.Booking Debit Notes in SAP Coordination with the IT team for vendor code generation.Completion of Bank Entries within 48 working hoursPrepare Provision data & assist in audit requirementsCommunicate and Coordinate with all concerned stake holders to ensure that there is minimal loss of businessPerform any other task related to Finance & Accounts as may be required by the Management

Company Overview:Writer Information, a business division of Writer Corporation is a premier informationsolutions and services provider. Our major offerings include Business Process Services.Job Role: TrainerLanguages: Hindi, EnglishJob Location: HyderabadJob Responsibilities: Create and maintain training materials, including manuals, guides, andpresentation materials Conduct needs assessments to identify training gaps and develop targetedtraining programs to address them Identifying, examining, and assessing the training needs within an organization Conduct training for employees for specific areas Design, develop, and deliver training programs for new hires and existingemployees, focusing on product knowledge, customer service skills, and call-handling techniques Maintaining correct and accurate training records Track employee performance post-training to ensure training effectiveness andsuggest further development areas Collecting feedback from employees regarding the effectiveness of severaltraining methods.Job Requirements: At least 1 years of experience in a call center with a proven track record ofdelivering training programs Bachelors degree or any other relevant discipline. Good verbal and written communication skills, since a trainer is required tocommunicate with trainees and even the management, and also makepresentations and gather reports or feedback Good interpersonal skills, as a trainer is required to work effectively withcolleagues, trainees, and management Operational knowledge of MS Office: Excel, Word, and PowerPoint Must be able to travel up to 20%Interested Candidates can share their Resume to below mentioned Email ID: srinarandas.vinay@writerinformation.com

Position Summary:The Relationship Manager (RM) is responsible for managing a portfolio of existing clients within the BSFI sector, focusing on client retention, growth, and overall satisfaction. The RM will serve as the primary point of contact for clients, understanding their needs, providing tailored solutions, and fostering a positive client experience.Key Responsibilities:Client Relationship Management: Act as the primary point of contact for client inquiries and concerns, ensuring prompt and efficient resolution.Develop and maintain strong relationships with key stakeholders within assigned client accounts.Build strong relationships with clients to understand their financial objectives and provide appropriate financial solutionsConduct regular client meetings to assess needs, address concerns, and provide updates on products/services.Ensure timely and effective resolution of client issues or complaints.Ensure compliance with regulatory requirements and internal policiesEnsure client satisfaction and resolve any issues promptly.Business Development: Proactively engage with clients to identify new business opportunities.Develop and execute strategic sales plans to achieve revenue targets.Understand clients' business needs and challenges, and tailor solutions accordingly.Portfolio Management: Monitor and analyze the performance of assigned client accounts.Prepare and deliver regular reports on client activity, portfolio performance, and market trends.Identify and mitigate potential risks to client relationships or revenue streams.Market Intelligence: Stay abreast of industry trends, regulatory changes, and competitive landscape within the BSFI sector.Share market insights and knowledge with clients to enhance their decision-making processes.Collaboration:Work closely with internal teams to deliver seamless service to clients.Reporting:Prepare SLA discrepancy reports, billing data and forecasts for the assigned accounts.Maintain accurate client records and customer related information.Qualifications and Skills:Master's degree in Business Administration (MBA) or a related field.Proven experience (2-3 years) in relationship management or sales within the BSFI industry.Strong understanding of financial products and services relevant to the BSFI sector.Excellent communication, interpersonal, and negotiation skills.Ability to build rapport and trust with clients from diverse backgrounds.Self-motivated, proactive, and results-oriented.Strong analytical and problem-solving skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Other: Willingness to travel as needed.Location: Coimbatore, Tamilnadu

Location:- Bahraich, BalrampurCandidate Requirement:Qualification: Must be Graduate in any streamCandidate having prior 2+ years work experience in healthcare background is preferredShould have managed team earlierShould be good with dataProficient with computer and MS applicationJob Role and Responsibility:Candidate will be responsible in handing and managing entire district operation for PMJAYHandling a team of Arogya Mitra (PMAM) in the respective district.Managing operation SLA as per agreed termsEnsure smooth operation within the district levelRecruitment of Arogya MitrasManaging team attendanceManage team attrition and monthly performance of each team member.Ensure timely team meetings, reviews are conducted, proper use of office equipments and address any malfunctionsReview data for incompleteness & errors and correct incompatibilitiesApply data program techniques and proceduresGenerate reports and ensure that assigned work is completed within TAT from team each memberManage good relation with government health authorities.

Role & responsibilities Sales Execution: Execute strategic plans to meet profitable sales targets and secure higher-value deals.Goal Communication: Set and communicate sales goals while ensuring that C-level executives are kept informed on progress.Client Relationship Management: Build and maintain long-term relationships with customers, partnering to understand their business needs.Value Articulation: Articulate value propositions effectively through presentations and proposals.Account Management: Proactively address any potential issues within client accounts due to market conditions or leadership changes.Collaboration with Operations: Work closely with customers and internal teams to ensure growth for each account and project.Industry Awareness: Keep abreast of industry trends, gather market intelligence, and understand the competitive landscape. Some travel may be involved.Market Visibility: Create action plans to improve visibility for services in India and on a global scale.Sales Process Improvement: Continuously work on improving sales processes and operational efficiency.Preferred candidate profile Experience: Experience in sales and deal-making, preferably in the BPO industry.Network: Strong professional network that can be leveraged for business development.Mindset: Go-getter attitude, strong industry outlook, and proficiency in articulation, listening, negotiation, and presentation skills.Sales Process: Proven track record of driving sales from start to finish.Product/Service Knowledge: Ability to clearly communicate and differentiate products and services.Solution-Oriented: Skilled in developing client-focused, differentiated, and achievable solutions while positioning offerings against competitors.Technical Knowledge: Ability to effectively communicate technical and transformative capabilities to clients.Collaboration Skills: Proven ability to work collaboratively across service lines, marketing teams, and practice leaders.

Referred by:Kaustav Sengupta - 8697950822Job Title: Customer support Executive (Swiggy Process)No. of Vacancies: 70Location: AgraShift: Rotational Shifts (No Night Shift for Female Candidates)We are looking for a dynamic Voice Process Executive to handle inbound and outbound customer interactions. The ideal candidate should have excellent communication skills and a customer-centric approach.Key Responsibilities:Handle customer queries via inboundProvide accurate and timely information to customers.Resolve customer complaints and escalate issues when necessary.Maintain customer records and update databases.Meet daily/weekly/monthly call targets and quality standards.Follow communication scripts and adhere to company policies.Work closely with the team to improve customer service.Required Skills & Qualifications:Education: High School Diploma / Graduate in any field.Experience: Fresher or 6 months+ experience in a voice process (BPO/Call Center).Language Skills: Proficiency in English & Hindi.Good listening and problem-solving skills.Basic computer knowledge and typing skills.Ability to handle pressure and multitask.

Job Description (JD) - Functional Process Training:Manage team of Quality Analyst (QA) & drive their productivity also maintain work hygiene at the location within teamConduct process audits basis SOPs designed & close deviation on quarterly basisPlan, design & execute training batches for the BPS center under purview & take care of all process training to staff Deliver KT (Knowledge Transfer) related to processs starting from training to new joiners & perform process certification.Collaboration with Center owners & stakeholders of pan India locations to identify knowledge gaps & Training requirements on monthly basis & plan monthly training requirementsConducts training needs assessments basis operation & quality & client overviews & observations to understand characteristics and skill level of AssociatesTake ownership on enhancing knowledge and develops OJT batches (vintage 0-3 months in the system)Design & execute process & product SOP & certify all related staff on defined documentsFacilitate & conduct product & system refreshers as and when requiredDrive six sigma projects along with process championsBuilds and maintains best practices for the skill development of associatesProjects, Business & Training ExcellenceIdentify product & system gaps & highlight to right set of people (Client, operation IT etc..) & lead the same to improve furtherPreparing KSA (Knowledge Skill Analysis) framework for Quality Training at WIMS branches.Management Reviews, Data & MIS controlsPrepare Training Dashboard on weekly/fortnightly/Monthly basis & attend business reviews with stakeholders.Assist process & project leader to create review decks. Also, conduct project reviews withproject leaders along with project championCustodian of different SOP, change & briefing documents related new or existing process & other training document, reports MIS, Briefing and Issue trackers.Preparing periodical MIS & training Reports based on knowledge gaps, skill assessments & other client/stakeholder engagement.Qualifications – (Essential)Should be minimum graduate (Full Time) from Premier Institutes with Good academic scoresQualifications – (Additional, Preferred)Post Graduates & six sigma certificationQuality & Training Exposures to BPO/data processing industryExposure to NBFC Products (Banking, Insurance, Retail, Auto or Any other Loan products etc...)Professional experience, skills, knowledge, and special expertise required:3+ years of experience in the Training function of service/BPO/NBFC industry.Quick learner & ready to explore multiple flavors of NBFC business, should have an excellent understanding of the processesStrong communication skills, Professionals from service industry, Analytical skills.Open for travel at WIMS facilities

Virtual Interview Details:We are conducting virtual interviews for the Customer Care Executive position. If you're interested, please join the virtual interview at the scheduled time.Virtual Interview Details:Date: [07-Mar-25]Time: [12:00Pm]Mode: Google Meet (Virtual)Google Meet Link: To join the video meeting, click this link: https://meet.google.com/kwd-jktt-ukwOtherwise, to join by phone, dial +1 267-223-9357 and enter this PIN: 608 715 304#To view more phone numbers, click this link: https://tel.meet/kwd-jktt-ukw?hs=5Instructions:Please join the interview using the Google Meet link above at the scheduled time.Ensure you have a stable internet connection and a quiet environment to participate.How to Apply:Interested candidates who meet the language fluency and other requirements are encouraged to apply. We are looking for individuals who are passionate about providing excellent patient care and service. Job Description:Position: Customer Care ExecutiveLocation: Mindspace Road, GachibowliQualification: Any DegreeSalary: 14,000 to 16,000 (Take-home)Languages Required: English, Hindi, Telugu (Fluency in all three languages is mandatory)Shifts: Rotational Shifts with Rotational Week-offsJob Overview:We are looking for dedicated and customer-oriented individuals to join our team as Customer Care Executives. In this role, you will be the first point of contact for patients, assisting them with appointment scheduling and providing information related to hospital services. The ideal candidate should be fluent in English, Hindi, and Telugu and have a passion for delivering exceptional customer service.Key Responsibilities:Handle inbound and outbound calls regarding hospital services, appointment bookings, and patient queries.Provide accurate and clear information to patients about available services, doctors, and treatments.Schedule and confirm patient appointments, ensuring proper coordination with relevant departments.Maintain detailed records of patient interactions, appointments, and feedback.Address patient concerns or issues and escalate to appropriate channels if necessary.Ensure a positive experience for every patient by delivering friendly, professional, and efficient service.Follow up with patients to confirm appointments and gather feedback.Adhere to company policies, confidentiality agreements, and service quality standards.Work in rotational shifts, including weekends and holidays, as part of a flexible schedule.Qualifications & Skills:Any Graduation.Fluency in English, Hindi, and Telugu is mandatory.Excellent communication and interpersonal skills.Strong problem-solving abilities with a customer-first approach.Ability to multitask and manage time effectively in a fast-paced environment.Positive attitude, professionalism, and a strong commitment to providing excellent customer service.Previous experience in customer service or healthcare-related roles is a plus but not mandatory.Shifts and Work Environment:Rotational shifts with rotational week-offs to provide flexibility.The position is based in Mindspace Road, Gachibowli, in a dynamic and supportive work environment.

Position: Communication AssociateLocation: Shillim Institute, Western GhatsType: Full-timeAbout Shillim InstituteThe Shillim Institute is a private, not-for-profit organization dedicated to the conservation of natural and cultural heritage, regenerative development, and healing. Situated in the ecologically rich Western Ghats, the Institute designs programs that improve the relationship between civilization and ecology. Our initiatives translate knowledge for academics, businesses, and policymakers, acknowledging the vital role of arts, economics, culture, and faith in fostering sustainable communities.Shillim Collective Shillim Institute collaborates with ONE LANDSCAPE to cultivate Shillim Collective, a transdisciplinary platform that brings together artists, architects, designers, policymakers, scholars, scientists, and writers. The Collective fosters collaborative ecological investigations and systemic interventions that address local challenges while remaining globally relevant.Target groups include but are not limited to: Visual artists, photographers, painters, sculptors, audio/video artists, conceptual artists, performance artists, dancers, musicians, interdisciplinary practitioners, and research-based professionals.Role PurposeThe Communication Associate will be responsible for increasing the visibility and engagement of Shillim Institute through strategic marketing, content creation, and effective stakeholder coordination. The role involves managing digital communication, ensuring brand consistency, and highlighting the Institutes work across various platforms. The ideal candidate should be deeply inclined toward the social and environmental sectors and passionate about impact-driven storytelling.Key Responsibilities1. Social Media ManagementDevelop, implement, and manage social media strategies to enhance engagement.Create and curate compelling content (text, images, videos) aligned with the Institutes mission.Monitor analytics and optimize content to improve reach and interaction.2. Marketing Collaterals & Brand CommunicationDesign and develop marketing decks, brochures, and presentations.Ensure accurate and engaging content, aligning with the Institute’s goals and visual identity.3. Stakeholder Engagement & CoordinationAct as a liaison between internal teams and external collaborators, including vendors and media partners.Coordinate with designers, writers, and partners to ensure timely execution of campaigns.4. Brand Visibility & Outreach CampaignsIdentify opportunities for brand visibility through partnerships, events, and campaigns.Stay updated on industry trends and propose innovative communication strategies.5. Website & Content ManagementMaintain and update the website with relevant program highlights, events, and achievements.Optimize content for SEO to improve search engine rankings and outreach.6. Performance Tracking & ReportingMonitor and analyze marketing campaign effectiveness.Provide insights-driven recommendations to refine future communication strategies. Required Qualifications & SkillsBachelor’s or Master’s degree in Mass Communication, Journalism, Marketing, Public Relations, Development Studies, Environmental Studies, or a related field.1-3 years of experience in communication, digital marketing, or content management, preferably in the social sector, academia, or conservation-related organizations.Strong writing, editing, and storytelling skills with the ability to tailor content for diverse audiences.Proficiency in social media management tools, content creation platforms, and website CMS.Knowledge of graphic design software (Canva, Adobe Suite) and video editing tools is an advantage.Analytical mindset with the ability to interpret digital engagement metrics and implement improvements.Ability to work collaboratively in a multidisciplinary environment.A strong inclination toward the social and environmental sectors, with a passion for conservation, sustainability, and community-driven impact. Why Join Shillim Institute?Opportunity to work at the intersection of conservation, regenerative development, and transdisciplinary research.Engage with leading experts, researchers, and creative practitioners in a globally relevant yet locally grounded initiative.Be part of a mission-driven organization committed to making a tangible difference in ecological and cultural sustainability.

Job Title: Trainer - Banking Location: Bengaluru Positions Available: 02 Job Type: Full-timeJob Summary:We are seeking a skilled Trainer to educate corporate customers on banking processes and systems. The role involves conducting training sessions, assisting customers with payment file uploads, troubleshooting transaction issues, and providing expert guidance on banking procedures. The ideal candidate should have strong banking knowledge, excellent communication skills, and technical expertise in payment file formats.Key Responsibilities:Conduct training sessions for corporate customers on the features and functionalities of banking systems. Guide customers on how to upload and test payment files. Explain the functionalities and benefits of banking products such as NEFT, RTGS, IMPS, and UPI. Address and resolve customer queries related to banking transactions. Identify reasons for payment file rejections, troubleshoot errors, and provide solutions. Ensure customers comply with banking policies and best practices for secure transactions. Collaborate with internal teams to enhance training materials and improve customer onboarding. Maintain records of training sessions, customer feedback, and areas for improvement. Skills & Qualifications Required:Training Expertise: Prior experience in delivering training sessions, preferably in a banking or financial services environment. Technical Knowledge: Understanding of file formats like XML, CSV (preferred). Banking Knowledge: Strong understanding of electronic payment systems (NEFT, RTGS, IMPS, UPI). Communication Skills: Excellent verbal and written proficiency in English. Problem-Solving Ability: Capable of troubleshooting customer issues related to payment files. Experience: 2-3 years of relevant experience in banking operations, training, or customer support.Interested candidates can Apply Here and can share there resume to srinarandas.vinay@writerinformation.com

Job Title: Team Leader Operations (Healthcare Customer Services) Location: [Gachibowli] Job Type: [Full-time]Languages:[English, Hindi, Telugu]Joining: ImmediateJob Summary:We are seeking a highly motivated Team Leader Operations to oversee and manage a team of healthcare customer service representatives. The ideal candidate will have strong leadership skills, a background in healthcare customer support, and a passion for delivering exceptional patient and client experiences.Key Responsibilities:Lead, coach, and manage a team of customer service representatives to ensure high performance and efficiency. Monitor daily operations, ensuring that customer inquiries, complaints, and service requests are handled effectively and professionally. Develop and implement strategies to enhance patient satisfaction and improve service quality. Ensure compliance with healthcare regulations, company policies, and data protection standards. Track key performance indicators (KPIs) and generate reports on team performance, productivity, and customer satisfaction. Provide ongoing training and development opportunities for team members to enhance their skills and knowledge. Collaborate with other departments to streamline processes and resolve escalated customer issues. Identify areas for process improvement and contribute to the development of best practices in healthcare customer support. Handle escalations and ensure timely resolution of critical customer issues. Requirements:Proven experience as a Team Leader, Supervisor in a healthcare customer service environment. Strong understanding of healthcare services, patient communication, and regulatory requirements. Excellent leadership, coaching, and motivational skills. Strong problem-solving abilities and conflict resolution skills. Proficiency in CRM software and call center management tools. Ability to analyze performance metrics and implement effective improvement plans. Strong communication and interpersonal skills. [Preferred] Certification in healthcare administration, customer service, or related fields.Qualification: Any Graduation.Interested candidates can Apply here and can share there resume to srinarandas.vinay@writerinformation.com

Support GRC team in ensuring the organization's compliance with regulatory requirements, internal policies, and procedures, and to contribute to the development and implementation of the compliance framework, risk management and internal audit processes.Strategy and Compliance- Maintain up-to-date knowledge of current laws, regulations, and industry trends, ensuring the organization remainscompliant.- Develop and implement the annual compliance work plan, focusing on high-impact risks.- Support in reviewing and updating the compliance program to ensure alignment with organizational needs, laws, andpolicies.Operational Risk Management- Ensure that all businesses, functions, and groups adhere to the organization's policies, procedures, and statutoryobligations.- Collaborate with internal auditors to implement recommendations and action plans, ensuring timely completion andescalating concerns as needed.- Conduct special reviews, ad hoc investigations, and quality checks on audit scope, controls, findings, and responses.- Facilitate smooth audit conduct, timely report closure, and continuous monitoring through checklists, certifications, andverification.Reporting and Escalation- Prepare monthly compliance MIS reports detailing non-compliances for senior management review.- Escalate non-compliances in a timely manner and resolve issues with respective business/functions.Financial and Audit- Ensure timely execution of the internal audit plan.- Collaborate with internal auditors to identify and mitigate financial risks.Experience in Compliance, risk management, or internal audit preferably in service-oriented organizations will be preferred.

Company Overview: Writer Information, a business division of Writer Corporation is a premier information solutions and services provider. Our major offerings include Business Process Services, Secured Storage Services, Cloud Services and Digital Solutions.Job Role: TrainerJob Location: Chennai, Bangalore & HyderabadJob Responsibilities:Create and maintain training materials, including manuals, guides, and presentation materialsConduct needs assessments to identify training gaps and develop targeted training programs to address themIdentifying, examining, and assessing the training needs within an organizationConduct training for employees for specific areasDesign, develop, and deliver training programs for new hires and existing employees, focusing on product knowledge, customer service skills, and call-handling techniquesMaintaining correct and accurate training recordsTrack employee performance post-training to ensure training effectiveness and suggest further development areasCollecting feedback from employees regarding the effectiveness of several training methods.Job Requirements:At least 2 years of experience in a call centre with a proven track record of delivering training programsBachelors degree or any other relevant discipline.Good verbal and written communication skills, since a trainer is required to communicate with trainees and even the management, and also make presentations and gather reports or feedbackGood interpersonal skills, as a trainer is required to work effectively with colleagues, trainees, and managementOperational knowledge of MS Office: Excel, Word, and PowerPointMust be able to travel up to 20%

Roles and ResponsibilitiesManage multiple projects simultaneously, ensuring timely completion within budget and quality standards.Coordinate with cross-functional teams to identify project requirements, develop project plans, and track progress.Conduct regular meetings with stakeholders to ensure effective communication and issue resolution.Identify potential roadblocks and implement mitigation strategies to minimize delays or disruptions.Monitor project performance metrics such as cost, schedule, quality, and resource allocation.Desired Candidate Profile3-5 years of experience in BPO operations or similar industry.Strong understanding of bpo processes and procedures.Excellent project management skills with ability to prioritize tasks effectively.Proficiency in MS Office applications (Excel) for data analysis and reporting purposes.

Role & responsibilities Commerce Graduate preferred, with invoice processing & upgraded vendor management required with ERP TALLY & SAP Software handling.Alongside,- Vendor Management- Reconciliations- Invoice Processing- SAP Based AccountingPreferred candidate profile Employee with 2-4y of experience as Finance & Accounts Executive with TALLY & ERP AND SAP handling. CA Interns are also preferred & welcomed.Perks and benefits A compensation up till 3LPA, based on prior experiences. Job Posting at Nehru Nagar, Ahmedabad.

Industry - BFSI - MUSTExperience - 6 months to 2 YearsWorked in Accounts Payable domain Experienced in working on tenders like RFP,RFI,RFQMust be able coordinate with Internal and External stakeholders for collating details

We have an urgent requirement for a Female Hindi Typist at Writer Information Company.Requirements:Proficiency in Hindi typing is a must.Job Location: Gomti Nagar, LucknowInterested candidates can share their updated resume at raja.singh@writerinformation.comRole & responsibilities