Learning And Development Specialist

Job Title: Learning & Development (L&D) Manager

Location:

Week

Role Overview

Learning & Development Manager

Key Responsibilities

1. Learning Strategy & Governance

• Develop and implement a comprehensive L&D strategy aligned with the companys business objectives and people priorities.
• Establish governance frameworks for training programs, ensuring standardization, quality, and alignment across all business units.
• Prepare and manage the annual L&D budget and ensure optimal utilization of resources.

2. Training Needs Analysis (TNA)

• Conduct organization-wide and function-specific TNAs in collaboration with department heads (Sales, Marketing, Projects, Customer Service, Finance, etc.).
• Identify skill gaps and behavioural competencies required for business success and employee growth.
• Translate findings into structured learning programs and capability-building initiatives.

3. Program Design, Delivery & Implementation

• Design and deploy structured learning journeys and learning calendars for employees at various levels.
• Curate programs around sales excellence, negotiation skills, leadership, customer service, project management, and compliance.
• Drive blended learning solutions classroom workshops, e-learning, on-the-job learning, mentoring, and external certifications.
• Partner with external trainers, academic institutions, and learning consultants to bring best-in-class programs.

4. Leadership & Talent Development

• Build and lead leadership development programs for mid and senior-level leaders to strengthen the succession pipeline.
• Design HiPo (High Potential) and future leader development frameworks.
• Facilitate coaching sessions and learning workshops for managers to enhance people leadership capabilities.

5. Learning Effectiveness & ROI Measurement

• Develop robust evaluation mechanisms to measure learning effectiveness using the Kirkpatrick model or similar frameworks.
• Track learning metrics such as participation rates, learning hours, behavioral change, and post-training performance impact.
• Present periodic reports and insights to leadership on learning outcomes and business impact.

6. Learning Culture & Digital Enablement

• Champion a culture of continuous learning and self-development across the organization.
• Manage and enhance the organizations Learning Management System (LMS) to deliver digital learning experiences.
• Introduce microlearning, gamification, and virtual learning platforms to make learning more accessible and engaging.
• Recognize and reward employees who actively participate in learning initiatives.

7. Employee Engagement through Learning

• Integrate learning with employee engagement by introducing learning weeks, internal knowledge-sharing sessions, and cross-functional learning projects.
• Collaborate with the HR team to link learning interventions with performance management and career development frameworks.

Skills & Competencies

• Strong understanding of real estate functions and business operations.
• Expertise in instructional design, adult learning principles, and blended learning methodologies.
• Excellent facilitation, communication, and interpersonal skills.
• Strong analytical and reporting skills with experience in measuring training effectiveness.
• Proficiency in learning management systems (LMS) and digital learning tools.
• Strategic thinking and ability to influence senior stakeholders.
• Strong project management, organization, and budgeting skills.