Territory Sales Manager

Position:

Location:

Experience Required:

Salary:

Notice Period:

Mode of Interview:

No. of Positions:

Responsibilities

1. Team Leadership & People Management

• Lead, coach, and empower a team of 100+ sales executives, telecallers, and lead generation specialists across multiple centers.
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• Build an empathetic and supportive culture while maintaining accountability and performance.
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• Provide continuous coaching, mentoring, and skill development for both frontline staff and mid-level managers.

2.Sales & Inside Sales Strategy

• Drive monthly and quarterly sales of premium Shaadi.com VIP memberships through consultative, relationship-based selling approaches.
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• Develop inside sales strategies to improve conversion rates, customer experience, and long-term retention.
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• Monitor individual and team performance metrics, setting clear expectations and driving execution.

3.Data-Driven Performance & Operations

• Use data analytics to track KPIs, conversion funnels, and revenue performance across centers.

• Identify growth opportunities through data insights and implement corrective action plans.

• Maintain consistent reporting for senior leadership, highlighting achievements, challenges, and areas of improvement.

4.Customer-Centric Sales Execution

• Ensure the team delivers high-quality customer interactions by focusing on needs-based consultative selling.
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• Resolve escalations with empathy, balancing customer satisfaction with business outcomes.

• Promote loyalty and retention through value-based engagement strategies.

Qualifications

• People Management:

   Proven ability to lead large, diverse sales teams with empathy and discipline.

• Inside Sales Expertise:

   Hands-on experience in managing telecalling/inside sales functions with high-volume lead generation.

• Consultative Selling:

   Ability to train and drive teams towards customer-focused, solutions-based selling.

• Numbers & Data Driven:

   Strong analytical mindset; able to work with metrics, dashboards, and sales reports to guide decisions.

• Communication & Influence:

   Excellent interpersonal, negotiation, and presentation skills with the ability to inspire teams.

• Recognition in Sales Leadership:

   Demonstrated history of sales excellence, awards, or recognitions in leadership roles.