Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. A member of the GBS MDM team with a solid grasp of master data and its importance to Smith & Nephew. You will be responsible for the maintenance of business-critical data and have the ability to solve issues and offer solutions, coordinate GBS help desk activities with all system users, and work with the DQO team in transitioning data-related projects into BAU standard methodologies. You will implement standard methodologies and cultivate positive relationships with other areas of the business. You will demonstrate sound knowledge across both technical and functional areas of operational ERP systems. Provide advice, guidance, and training to both colleagues and internal customers. What will you be doing? Manage and prioritize the GBS MDM mailbox requests, working within agreed SLAs.Work with designated ERP system internal customers on understanding daily production/logistics problems, updating master data changes and co-ordinate and implement master data uploadsCo-ordinate and resolve processing/reporting and field conflict issues within the MDM teamImplement item master data transactions covering creating, amending, and extending materials, source lists, purchase info records, vendors, customers, and manufacturing elements.Develop training materials and documentation and implement training using the appropriate tools, where necessaryParticipate in data harmonization activities, and MDM process-improvement workshopsMaintain the MDM Standard Operating Procedures and Data DictionaryIdentify gaps in policies and call out issues to DQO (Data Quality Organization) as necessary for resolutionAssist in defining and documenting global MDM processesImplement material master data quality standard methodologiesImplement standards/guidance for Material master data auditing/validating and cleansingImplement metrics, measurements, data quality score cardingProvide appropriate training and education to the countries in the region for Data.To ensure suitable audit trails/change control is in place to ensure data integrity and control.Solid understanding of Master Data management tools : Syndigo, IDQ, Embarcadero, and Winshuttle. Key interactions Global Data management function spanning divisions and regions, as well as data domains including Raw Materials, Intermediates and Finished Goods, Vendors, Customers, Finance and Organizational Structure. The Data scope is continuing to expand and evolve.Working across multiple source systems including SAP ECC5, ECC6, ECC4.7, BPCS, Movex, Axapta etc. What will you need to be successful? Education: Required: Bachelor´s Degree in Accounting, Finance, or Business Administration or equivalent experience in a data quality roleMS Office (Excel - Advanced level)English Level B2+ (minimum required). Experience: Should have 2 years’ experience in data quality and governance.SAP/Axapta experience in Material Master, Vendor and Customer, Product, Finance Master Data (preferred)A solid grasp of data management principles and standard methodology.Have a solid understanding of core data/analysis tools particularly Informatica, Winshuttle, MS Excel, Business Objects and SAP SQVIGood interpersonal skills – ability to build positive relationships with diverse teams and senior leaders.Recognized as a domain expert for data management and data quality for the region. Competencies: Works Well Under Pressure: You maintain composure and deliver high-quality results even in challenging situations.Team-Oriented: You collaborate effectively with colleagues, fostering a supportive and positive team environment.Skilled in Conflict Resolution: You handle conflicts with tact and diplomacy, finding solutions that benefit all parties involved.Adaptable to Change: You are flexible and open to new approaches, easily adjusting to evolving circumstances.Superb Communication Skills: You communicate clearly and fluently, ensuring that your ideas are understood and appreciated by others. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance.Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.Your Wellbeing: Parents/Parents in Law’s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave.Flexibility: Hybrid Work Model (For most professional roles)Training: Hands-On, Team-Customized, MentorshipExtra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer.

Territory Sales Manager –Recon - Coimbatore, India Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living! Territory Sales Manager is a sales/business development professional responsible for maintaining customer relationships, achieving sales targets, and ensuring efficient sales operations within a specific geographic area. What will you be doing? The Territory Sales Manager is responsible for developing defined Market, meeting new customer, attending surgeries, and developing relation with surgeons. The role includes: Responsible for sales and achievement of sales targets in the territory assigned. Aggressively promote wound care products to nurses and surgeons as per guidelines given by the company. Promotional inputs are to be judiciously used as per assessment of customer potential. Management of distribution network, and responsible for ensuring timely deliveries to customers. TSMs are required to do Personal Order Booking from Retailers. Responsible for collections from stockists as per company norms. Reporting to State Manager. Adherence to reporting systems and maintenance of a live customer database is important. Extensive outstation travel is indicated. What will you need to be successful? Successful candidates would need the following: Graduate with minimum 2-7 years of Relevant industry experience. Proficient knowledge and Experience in Surgical Sector Good interpersonal and communication skills Self-Driven and result oriented approach Travel Requirements: You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ). Your Future: Medical coverage + Policy exclusions and insurance non-medical limit. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents / Parents in Law’s Insurance, Employee Assistance Program, Parental Leave. Flexibility: Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You Unlimited , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

Role: Associate, Suppliers Management, Global PTO Services Location: Kharadi, Pune Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living! This role is responsible for serving as the primary interface between Smith & Nephew employees and our suppliers, for correctly onboarding suppliers and maintaining suppliers' data accuracy in ERPs. The role is also responsible for the audit purchasing requisition in SAP Ariba and providing support in case of rejections. What will you be doing? Vendor On-Boarding: Adherence to the vendor on-boarding process, ensuring all levels of approval are in place to create the vendor, and changing the records in SAP, Ariba. Support vendor onboarding queries and call & email follow up with vendor in relation to onboarding (80%). PRPO Intervention: Ensure that the purchase request is completed after the review, after which it would require approval. Perform PR intervention where a request is submitted with inadequate information; it would be required coordination with category managers, buyers, vendors, etc. (10%). SLA Management: PR Approval TAT of 4 hours. Response and completion SLA of ticketing tool, i.e., Service Now, Customer Satisfaction at accurate level. Accuracy & Timeliness: Meet the required timeliness in the transactions and documents processed. 100% of onboarding and PRPO completed on the same day with accuracy & adequacy. Process Improvement & Documentation: Proactively putting forward ideas for process improvements, performing, and seeing through to completion. Participate and implement process improvement on the year. Should know of periodic review of SOP’s, updates, & SOP adherence. Good knowledge of SAP and Ariba purchasing modules (10%). What will you need to be successful? Education: A minimum of a business, computer science, or information systems bachelor's or master's degree is preferred, as is comparable work experience. Should have 2-4 years of relevant experience of dealing with collaborators and leading them through the relevant process steps Strong process understanding & experience of Purchase to Order (PTO) services & Supplier Management preferred. Prior experience with SAP and Ariba is preferred. Excellent written, verbal. Ability to complete assigned tasks error-free, with limited supervision, and within agreed time limits. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Fluent in English language (written and verbal) You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about employee inclusion groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents/Parents in Law’s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility: Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

Role: Payroll Specialist Location: Kharadi, Pune Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. The Payroll Specialist is part of a regional team responsible for the timely and accurate end-to-end processing of payroll across multiple countries within Smith+Nephew. Key responsibilities include managing payroll data, updating systems such as Workday and local payroll platforms, and ensuring smooth operation of interfaces between these systems and external vendors. The role encompasses all payroll functions and is not limited to specific countries. Flexibility to support additional payrolls outside the specialist’s usual scope may be required based on business needs. What will you be doing? Entry and review of the weekly, biweekly, or monthly payroll time data as the need arises; employee maintenance; tax information; direct deposit; new hire; termination; and any other current employee processing. This also includes processing end-to-end payroll. Coordinate with Human Resource Department personnel on the timely and accurate updating of employee master file changes in Workday. HR system when discrepancies or errors are found. Manage interfaces and reports between Workday HR and local payroll systems. Able to explain pay slips to employees in terms of taxation, social contributions, and other pay items. Audit payroll data entry and employee status changes to ensure accuracy prior to payroll execution. Participates in internal and external training to keep up to date with the most recent legal changes within the countries in scope. Ensure timely and accurate administration of employee garnishments, insurances, and taxes, ensuring proper withholding and remittance to appropriate agencies and authorities. Work as a member of the GBS cross-functional team on projects related to system upgrades for Workday, local Payroll and Time & Attendance systems. Handles employees' cases through ServiceNow to provide accurate resolution in agreement with the established SLAs. Lead or participate in Continuous improvement and Data Analytics initiatives. What will you need to be successful? Education: Bachelor’s or Master's degree from any stream is preferred, or equivalent experience. Should have a minimum of 5 to 7 Years of proven experience processing multistate Indian payroll. Should have a thorough knowledge of INCOME TAX calculation & returns filing (Quarterly & Annual) for INDIA PAYROLL. Sound knowledge of STATUTORY Compliances (PF, PT, MLWF, ESIC & Gratuity)! Should have a Knowledge of ESOP & PERK. Solid experience of working with MS EXCEL is required. Advanced Excel Knowledge preferred. Should be flexible for working hours during Payroll submission Days Competences: Customer Focus, Flexible, Deliver on Commitments, Eye for Details. Should be comfortable for need basis travel, 10% to 20% You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Show more Show less

Role: Digital Marketing Business Analyst Location: Kharadi, Pune The Digital Marketing Business Analyst for commercial collaborates with commercial businesses and product owners to define and deliver IT services and investments that achieve business objectives and build competitive advantage. This includes collaborating on strategy, collecting requirements, advising on industry standard methodologies, developing roadmaps, and analyzing processes for improvement. This role also manages and develops Salesforce functionalities, ensuring its alignment with business objectives through agile methodologies. Additionally, the analyst assesses business procedures and information required for implementing initiatives to improve user experience and efficiency. What will you be doing? Drives effective requirements' definition that creates objective, testable requirements that result in a business solution that meets or exceeds the defined objectives. Create functional requirements in Use Cases. Coordinate requirements walk-through and signoff, verifying with customers that use cases and process models accurately portray specific business needs. Write testable user stories and perform process mapping and analysis Facilitate testing of new Sitecore functionality rollouts. Drive process standardization for owned processes Identifies, analyzes, and solves problems—the root cause of business and technical issues! Provides business analysis and requirements management in support of global initiatives, including Salesforce CRM projects. Elicit, define, analyze, and document testable business requirements, liaising with customers, end users, and the information technology team. Leverage good communication and analytical skills, business relationships, and business process expertise to understand, document, assess, and drive business change needs to accelerate process enhancement and business growth. Utilise and nurture agile techniques to deliver on competing requirements. Works independently and simultaneously on multiple projects with various domain experts to understand current business process landscape, enterprise alignment, and growth What will you need to be successful? Education: Bachelor’s or master's degree in IT, engineering, or science, or equivalent work experience. Certifications: Certification in Business Analysis with CMS experience. Should have a minimum 3-6 years of relevant experience, with at least 3 years of validated experience as a business analyst in CRM IT web development, CRM, Web strategy, as well as experience in Business Requirement Gathering, Requirement Articulation, business processes, etc. Should have experience in Salesforce Marketing Cloud and Salesforce Data Cloud. Minimum 2 years' experience in CRM systems (ideally Salesforce Marketing Cloud) & digital asset management is preferred. Experience working in Agile and SCRUM teams. Experience in JIRA and Confluence is desirable Solid communication skills are crucial. Business analysis experience in commercial business, sales, and marketing. This includes Salesforce efficiency, sales and marketing processes, multi-channel marketing, key account management, sales operations, the customer portal, and e-commerce. Experience in SAP or any ERP would be beneficial. This position requires outstanding collaboration, teamwork, negotiation, influence, and relationship-building skills at all levels with internal and external parties in addition to Smith+Nephew's key values. Business process design and reengineering techniques and methods. Communicates and negotiates effectively, written and verbal, formal and informal. Ability to operate effectively in a global multi-cultural environment and drive harmonization and standardization. Selects, embraces, and adapts appropriate business analysis methods, tools, and techniques, selecting appropriately from predictive (plan driven) approaches or adaptive (iterative/agile) approaches. Collaborates with customers at all levels and conducts the AS IS and TO BE analysis, business requirements specifications, and feasibility studies. Write test cases, perform SIT testing, and support business in user acceptance testing. Defines and manages scoping, requirements definition, and prioritization activities for initiatives of medium size and complexity. Facilitates input from collaborators, provides constructive challenge, and enables effective prioritization of requirements. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents/Parents in Law’s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility: Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

Reporting Accountant Specialist (Pune, India) “Life Unlimited” At Smith+Nephew. We design and Manufacture technology that takes the limits off living. The Reporting Accountant Specialist will be managing standard cost load across the Cluster, handling inventory E&O and revaluation processes, and being responsible for transfer pricing for the Swiss Cluster. Preparing and analyzing financial reports using Hyperion Financial Management (HFM) for actuals; forecasts and budgets. Additionally, support various finance-related projects. Support statutory and tax compliance in market responsibilities adhering to MAP and SOx. What will you be doing? Ensure that transactions are accurately recorded, in compliance with group standards (including the Minimum Acceptable Practices) and, where relevant, Sarbanes Oxley requirements Responsible for high quality, timely reporting for group and statutory purposes and providing ad-hoc analysis and decision support to the business Lead all aspects of the standard cost load process, ensuring everything is accurate and aligns with company policies. Inventory E&O and Revaluation Process: Conduct regular evaluations and revaluations of inventory to ensure accurate cost and value, and proper accounting treatment. Transfer Pricing: Support TP team and Group Treasury team in revenue simulations, Cash-flow forecasts HFM Reporting: Prepare and analyze financial reports using HFM for actuals, forecasts, and budgets. Perform detailed financial analysis to support business decisions and critical initiatives. Ensure all financial activities align with international accounting standards standards and regulations. Collaboration: Work closely with cross-functional teams, including operations, supply chain, Transfer Pricing team, Group Treasury, and corporate finance, to support financial planning and analysis activities. Project Support: Provide support on various finance-related projects as needed. Accountable for balance sheet integrity and reconciliations, to safeguard assets and to ensure the optimal use of resources across the business; and to ensure that any ageing of balances is fully investigated and resolved. What will you need to be Successful? Qualified (CPA /CA /CMA or equivalent) Minimum of 6-7 years of experience in finance, focusing on standard cost calculations and load, inventory revaluation, and transfer pricing. Proficiency in Hyperion Financial Management (HFM) and other financial reporting tools. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of USGAAP and IFRS accounting standards. Proficiency in SAP, BI tools such as Power BI, and UDP Working knowledge and application of SOX control frameworks. Experience of transition and transformation to an offshore Captive. You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and patients we serve. Inclusion, Diversity and Equity – committed to welcoming, celebration and thriving on Diversity. Learn more about it on our website https://www.smith-nephew.com/. Other reasons why you will love it here! Your future: Major medical coverage + Policy exclusions and Insurance non-medical limit. Education Assistance Work / Life balance: Flexible Personal / Vacation time off, Privilege leave, Floater leave etc. Your Wellbeing: Parents / Parents in law’s insurance coverage also available. Flexibility: Hybrid work model (for most professional roles). Extra Perks: Free Cab Transport facility for all employees, one time meal provided to all employees as per shifts. Night Shift Allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

(Pune, India) “Life Unlimited” At Smith+Nephew. We design and Manufacture technology that takes the limits off living. This role will be responsible for problem solving and recommending solutions to the Controller for technical and judgemental transactions to ensure the Business Unit aligns to internal polices & controls and the relevant external accounting and statutory frameworks. This role needs to be proactively engaged to interpret and apply changes in local statutory accounting rules or other laws & regulations applicable to the local Business unit. What will you be doing? Ensure that transactions are documented, in compliance with group standards (including the Minimum Acceptable Practices) and, where relevant, Sarbanes Oxley requirements Performing month end reporting activities and HFM promotion to close the financial numbers. Preparation of various reports and analysis to help business with financial picture and analysis of the entity. Responsible for high quality, timely reporting for group and statutory purposes and providing ad-hoc analysis and decision support to the business. Participation in the annual Budgeting and quarterly Forecasting cycles utilising Hyperion (SNHFM) and MS AX Accountable for balance sheet integrity and reconciliations, to safeguard assets and to ensure the optimal use of resources across the business; and to ensure that any ageing of balances is fully investigated and resolved Support and implement continuous improvement initiatives e.g. process standardisation and business efficiencies, with the aim to lower cost, improve service and reduce compliance risk. Build and maintain a strong working relationship with the transactional accounting teams. Manage the requests from external and internal auditors, other advisors and relevant country Authorities. In combination with the controller, monitor, assess and implement changes to comply with external reporting and accounting requirements. Assess and implement changes to comply with internal changes to the business or S&N accounting environment What will you need to be Successful? Education: Preferred Professional qualification (i.e ACA / ACCA / CPA /CA /CMA or equivalent) Minimum of 9 years post qualified experience, either in global accounting practice or in industry. Strong technical accounting knowledge and have working knowledge, expertise and experience in reporting under IFRS. Must be able to demonstrate a track record of success in working with diverse stakeholders. Must be compliance oriented and have ability to assess, react quickly and decisively to problems, taking tough decisions where needed or escalating issues as appropriate. Candidates with past experience in one of the following roles would be desirable -Commercial Accounting, Legal Entity Reporting (including production and delivery of the accounts consolidation processes and complex transactions and associated accounting), Supply Chain Accounting (standard costs, variances, internal sales). Experience of MS AXAPTA / Hyperion / TM1 / Cognos and working in a large / listed entity. Working knowledge and application of SOX control frameworks. Proficiency in English - Good verbal, written communication skills. You. Unlimited We believe in creating the greatest good for society. Our strongest investments are in our people and patients we serve. Inclusion, Diversity and Equity – committed to welcoming, celebration and growing on Diversity. Learn more about it on our website: https://www.smith-nephew.com/. Other reasons why you will love it here! Your future: Major medical coverage + Policy exclusions and Insurance non-medical limit. Education Assistance Work / Life balance: Flexible Personal / Vacation time off, Privilege leave, Floater leave etc. Your Wellbeing: Parents / Parents in law’s insurance coverage also available. Flexibility: Hybrid work model (for most professional roles). Extra Perks: Free Cab Transport facility for all employees, one time meal provided to all employees as per shifts. Night Shift Allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

Role: Software Test Automation Engineer Location: Kharadi, Pune Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living! Smith+Nephew Sports Medicine group is building an advanced Cloud-based platform for computer-assisted surgical navigation. Join us on this journey to design and develop new innovative digital products that shape and redefine what is possible in Sports Medicine. We are seeking a Senior level Test Automation Engineer, to lead the test automation initiative for complex Cloud-based software systems within Sports Medicine. In this role, your primary focus will be developing and implementing an automation framework for API/end-to-end testing for cloud and web-based software products applying frameworks and tools like Selenium, Cucumber, TestRail and Postman. You will collaborate closely with Product Owners, Software developers and DevOps engineers to optimize testing processes and ensure seamless integration of test suites into DevOps pipeline. Responsibilities: Design and implement scalable test automation frameworks for AWS Cloud-based applications. Create a comprehensive test plan and strategy aligned with product requirements. Maintain test cases and test runs using TestRail to ensure traceability and visibility of testing efforts. Use Jira for tracking issues and progress, aligning test automation efforts with Agile processes to ensure timely and effective delivery. Assist in functional testing of new features, enhancements, and bug fixes. Establish quality gates and testing criteria for deployment approvals. Enhance observability and traceability of automated test pipelines, improving overall QA processes and system reliability. Work effectively multi-functionally with Technical Delivery Leader, Design & Usability, Marketing, R&D, Quality, and Regulatory and others to ensure inputs are considered and accounted for in automation testing scenarios. Perform design control functions to ensure compliance with FDA, ISO, and other industry standards. What will you need to be successful? Bachelor's degree or equivalent experience in Software Engineering, or Computer Science or equivalent required; MS or PhD in Software Engineering, or Computer Science or equivalent preferred. Certification in Selenium or similar Automation Testing preferred. Should have a minimum 3 to 5 years of experience in test automation with focus on UAT testing, preferably with Selenium/Cypress/Playwright Experience with coding automation test Java/Python/Node.js Experience in testing web applications using HTML5 and Angular JS. Extensive experience in API testing (REST, Microservices) using tools like Postman and TestRail. Strong hands-on experience developing and maintaining test automation frameworks for server-side testing using Java, Kotlin, Python, or similar (Java or Python Preferred). Experience with cloud platforms (AWS Preferred) and CI/CD tools such as Jenkins, GitLab DevOps, or equivalent. Excellent problem-solving, analytical, and communication skills, with a proven ability to lead complex automation projects. Solid interpersonal skills. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents/Parents in Law’s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility: Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

R2R Senior Process Associate - Pune “Life Unlimited” At Smith+Nephew. We design and Manufacture technology that takes the limits off living. This role is responsible for the delivery of effective and efficient finance transactional processes and controls from a GBS centre as described in the S&N Finance Record to Report (R2R) taxonomy and in line with the Group Finance Manual, Minimum Acceptable Practices (MAPs) and Sarbanes Oxley requirements. Delivers the service to meet SLAs and KPIs and to ensure positive Voice of Customer feedback. What will you be doing? The individual should have 3 to 5 years of relevant experience in R2R solutions. Accounting experience (regular journal entries, understanding monthly and quarterly close calendars) Hands on experience to work on tools like MS Excel & MS Power point. Comprehensive knowledge of Accounting ERP (SAP) is Must. Understanding of Fixed Assets and Intercompany would be an added advantage Related to bank account postings, critical and complex journals like bad debts, revenue related and other accruals/provisions, Fixed Asset creation, disposal, and adjustments. Address and resolve queries related to R2R functions. Prepare and post month end close journals in accordance with Controls and compliance framework. Perform all assigned Balance sheet reconciliations and ensure timely submission and quality of reconciliations. Timely follow up and clearance of Balance Sheet open items with proper action plan for all open items Ensure adherence to SLA and KPIs as per the agreed standards. Ensure timely updating/preparation of SOPs Work closely with Team Leaders and Quality team on continuous improvement projects. Understanding of end-to-end business transactions in the domain as well as reporting tools such as HFM and beneficial to have from 2 to 4 years of experience in that. What will you need to be Successful? 3 to 5 years of experience in Record to Report domain. Well versed with using MS Office tools- Excel and SAP. Ability to apply logical reasoning to solve problems. Ready to accept new work and adopt new tools. Good written and verbal communication skills. You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and patients we serve. Inclusion, Diversity and Equity – committed to welcoming, celebration and growing on Diversity. Learn more about it on our website https://www.smith-nephew.com/. Other reasons why you will love it here! Your future: Major medical coverage + Policy exclusions and Insurance non-medical limit. Education Assistance. Work / Life balance: Flexible Personal / Vacation time off, Privilege leave, Floater leave etc. Your Wellbeing: Parents / Parents in law’s insurance coverage also available. Flexibility: Hybrid work model (for most professional roles). Extra Perks: Free Cab Transport facility for all employees, one time meal provided to all employees as per shifts. Night Shift Allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

Role: OTC Admin Location : Pune, Kharadi Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. Responsible for handling information received from clients through emails. The main tasks of the OTC Admin will include the resolution of credits for returns requests received in the HealthPoint mailbox; reviewing, triaging, and dispatching requests to the different OTC areas based on factors such as request type, account, impact, priority, urgency, etc. What will you be doing? Monitor, resolve, and respond to credit return cases for the customer, HealthPoint Distribute incoming emails received in OTC mailboxes. Review and distribute voicemails left in the OTC IVR system. Perform other tasks as assigned. Nurture strong collaborative relationships with internal customers and collaborators, including collections, Treasury, credit management, and any other departments. What will you need to be successful? Education: Preferred qualifications include a degree in finance & accounting or equivalent experience. Additionally, candidates with a B.Com, M.Com, or MBA, or equivalent experience, are strongly encouraged to apply. At least 1-2 years of experience in an international environment, preferably in Collections, Cash Application, Order to Cash (OTC) department. A proven record of operational improvements will be an asset. Excel skills at an intermediate level. SAP experience preferred. Proficient in English communication (written and spoken). Ability to communicate optimally with colleagues and customers across the Finance Operations team and the wider business. Excellent verbal and written communication skills. Apply a customer-first approach to anticipate and deliver customer needs and expectations. Demonstrates knowledge and understanding of the business, the business objectives, the commercial drivers, and the competitive environment within the healthcare/medical devices industry. Digital literacy with the ability to use MS Outlook, Excel, Word, PowerPoint, etc. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents/Parents-in-Law’s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility: Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

R2R Senior Process Associate - Pune “Life Unlimited” At Smith+Nephew. We design and Manufacture technology that takes the limits off living. This role is responsible Finance operations role in Smith & Nephew Global Business Services (GBS) responsible for the delivery of effective and efficient finance transactional processes and controls from a GBS centre as described in the S&N Finance Record to Report (R2R) taxonomy and in line with the Group Finance Manual, Minimum Acceptable Practices (MAPs) and Sarbanes Oxley requirements. What will you be doing? Prepares and records journal entries in the General Ledger in a timely and accurate manner and in accordance with US GAAP/IFRS. Performs asset addition, deletion and depreciation run on monthly basis. Prepares balance sheet reconciliations and correcting journal entries to address reconciling items. Provides financial data schedules to support auditor and Sarbanes-Oxley (SOX) compliance requests. Participates in SOX walkthroughs and must be able to evidence compliance with internal controls. Analyzes transactions, understands and explains variances, and proactively identifies potential problems and solutions. Ability to recognize unusual transactions, trends, or variations and communicate findings to supervisor or manager. Assist in Audits/Budgets and reporting team members during month end close. Reconcile all bank accounts, ensuring that all cash movements align with accounting records. Ensure proper allocation and reconciliation of intercompany transactions, including loans, interest payments, and funding transfers. Collaborate with internal teams to ensure alignment of intercompany balances in HFM reporting. What will you need to be Successful? Minimum 3 years of experience in Record to Report domain Well versed with using MS Office tools- Excel. Ability to apply logical reasoning to solve problems. Good written and verbal communication skills SAP Knowledge is an added advantage. Flexible to work in any shift. You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and patients we serve. Inclusion, Diversity and Equity – committed to welcoming, celebration and growing on Diversity. Learn more about it on our website https://www.smith-nephew.com/. Other reasons why you will love it here! Your future: Major medical coverage + Policy exclusions and Insurance non-medical limit. Education Assistance. Work / Life balance: Flexible Personal / Vacation time off, Privilege leave, Floater leave etc. Your Wellbeing: Parents / Parents in law’s insurance coverage also available. Flexibility: Hybrid work model (for most professional roles). Extra Perks: Free Cab Transport facility for all employees, one time meal provided to all employees as per shifts. Night Shift Allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill the role of Consultant- Global Customer Care . If you're eager to be part of a dynamic environment that fosters growth and collaboration, look no further. This role is a detailed blend of Process Excellence, PMO, and Transition Leadership , focusing on driving operational efficiency, customer-centric transformation, and successful project execution. One who has a proven background in Lean, Six Sigma, Gemba, and Kaizen methodologies , along with expertise in Project Management (PMP), Value Stream Mapping, and Transition Management . Let's craft the future together! What will you be doing? Process Excellence and Continuous Improvement – Drive Lean, Six Sigma, and Kaizen initiatives to enhance operational efficiency. Lead Value Stream Mapping exercises to identify process inefficiencies and drive optimization. Cultivate a culture of continuous improvement within the team. Identify and standardize standard methodologies across regions, supporting European, APAC and Americas markets. Transition Leadership: Lead end-to-end transitions for new projects and process migrations, ensuring seamless execution. Act as the voice to leadership, providing insights and updates on transition progress, risks, and mitigation strategies. Align with global teams to ensure smooth knowledge transfer and process stabilization. Project Management & Strategic Initiatives: Use PMP methodologies to plan, implement, and supervise projects, ensuring timely delivery and alignment to objectives. Support critical Customer Experience (NPS & CSAT) projects, driving actionable insights and improvements. Collaborate and handle external vendors, ensuring quality service delivery and accountability. Partner and Vendor Management: Build strong relationships with internal partners and external vendors to align on expectations and work you're doing. Influence and engage senior collaborators by providing data-driven recommendations and solutions. Operational Excellence & Governance: Facilitate Governance (MBR’s, QBR’s) and monitor key performance indicators (KPIs) to suggest and drive improvements in service levels and operational metrics. Ensure compliance with Global customer care and supply chain standards. What will you need to be successful? Education: Bachelor's Degree or equivalent experience in Business Administration, Supply Chain or related field in Manufacturing/Service industry. Experience: Minimum 5 to 10 years of relevant experience in Process excellence, PMO, transformation and Transition. Strong expertise in, Lean, Six Sigma, Gemba, and Kaizen methodologies. Validated experience in PMO/ Project management (PMP preferred), driving initiatives from concept to execution. Ability to Lead Transitions, ensuring detailed process migration and stabilization. Expertise in Value Stream Mapping to drive operational improvements. Lead multiple customers and influence decision-making at leadership levels. Strong analytical approach with an eye for detail and a passion for driving data-backed improvements. Self-starter with the ability to work independently and demand accountability from vendors. Experience in working across global teams and diverse time zones. Superb communication, collaboration, and relationship building and collaborator engagement skills. Working from Office for all 5 days (Monday to Friday)- Kharadi, Pune. Shift Timings - US shift (5:30 PM to 2:30 AM IST). Flexibility to work in any shift as required. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major Medical coverage + Policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents / Parents in Law’s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility: Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift. Night Shift Allowances. Stay connected and receive alerts for jobs like this by joining our talent community . We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You Unlimited , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. #YS1 Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

Role: Business Relationship Lead - Analytics COE Location: Kharadi, Pune Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. The business relationship Lead or BRL is shared ownership mainly focusing on Manufacturing and/or Procurement with Functional Delivery Lead for both business strategy and business value results. The BRL helps the Business Relationship Manager (BRM) manage internal customer relationships and serves as a single point of focus, working to converge functions such as Procurement, Manufacturing, Supply Chain, quality, etc. and one or more lines of business or value streams. This is achieved by stimulating, surfacing, and shaping demand for capabilities and assets, in addition to ensuring that the potential business value from them are captured, optimized, and recognized. Additionally, the BRL helps shape business demand into supply by 1) partnering with appropriate resources to facilitate the creation of idea documents, cases, and value plans; 2) ensuring value optimization and communication; and 3) enabling continuous improvement in all areas and people around them. What will you be doing? Partner & Relationship Management - Using the business framework, ensure customers’ current and future needs are met, providing solutions for the desired business outcomes and setting/meeting realistic timelines. Ensure conflicting customer requirements are mediated appropriately, handling collaborators’ complaints and issues well through a sympathetic (yet formal) process. Develop mutual trust by meeting regularly with functional leadership to ensure needs are being met, provide updates on current work, and capture/log future demand. Analytics Solution Architecture & Development - Collaborate with functional teams to understand the requirements & convert them into technical wireframes. Closely working with the development team in solution building, testing, deployment, and customer feedback. Support development of solutions in Power BI. Responsible for end-to-end project management from requirement gathering to timely solution delivery to effective customer communication. Continuous connection with customers on feedback/change is required, decommissioning of low-usage dashboards & maintaining the projects from a governance standpoint. Analytics Community Engagement and Governance - Effectively engage, contribute, and be the go-to analytics community leader for your vertical. Stay active in the community to ensure that what individuals in the community are developing complements. What will you need to be successful? Education: Bachelor's degree or equivalent experience in engineering or a relevant field. Should have a minimum of 5+ years of functional experience in a Manufacturing or Procurement business function & Data Analytics. 2+ years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives Experience in Manufacturing and Procurement KPIs (OEE, Scrap Rate, DPO, etc.) development & improvements. Scrum/Agile development methodologies and project management Experience with Power BI capability, functionality, and design Interacting and presenting to senior leadership. Thinking strategically and persuading and implementing said strategy. IT lifecycle principles. Competences: Relationship-building: Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit, as well as with leadership and functional teams Strategic problem solver: Ability to map joint organizational vision and long-term thinking, imagination, and idea generation. Energy, focus, assertiveness, and diplomacy. Highly developed communication skills. Skilled at negotiating and resolving conflicts at the executive level. Exceptional ability to lead change using positive and collaborative methods. Leadership: Set the standard for business management. Leading by example, mentoring, and motivating others all around you. Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience. Ability to influence and break down silos within an organization as well as across organizations. Ability to focus on business value results, rather than solutions, technical aptitude, requirements management, and the ability to assess and articulate risk variables. Must have and maintain credibility with the business community. Must demonstrate competence in business and function fields. Understand and integrate business strategies and trends in technology to deliver value. Be able to influence others, using personal rather than positional power. Strong communication skills in writing, speaking, and presenting An outside-in focus: Ability to take feedback and make something positive out of it. Continually, striving to improve. Be able to identify gaps and areas that need improvement. Strong humility, listening, creativity, and negotiation skills. Accept ownership You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents/Parents-in-Law’s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility: Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

Territory Sales Manager –AWM - Chennai, India Chennai, India Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living! Territory Sales Manager is a sales/business development professional responsible for maintaining customer relationships, achieving sales targets, and ensuring efficient sales operations within a specific geographic area. What will you be doing? The Territory Sales Manager is responsible for developing defined Market, meeting new customer, attending surgeries, and developing relation with surgeons. The role includes: Responsible for sales and achievement of sales targets in the territory assigned. Aggressively promote wound care products to nurses and surgeons as per guidelines given by the company. Promotional inputs are to be judiciously used as per assessment of customer potential. Management of distribution network, and responsible for ensuring timely deliveries to customers. TSMs are required to do Personal Order Booking from Retailers. Responsible for collections from stockists as per company norms. Reporting to State Manager. Adherence to reporting systems and maintenance of a live customer database is important. Extensive outstation travel is indicated. What will you need to be successful? Successful candidates would need the following: Graduate with minimum 2-7 years of Relevant industry experience. Proficient knowledge and Experience in Surgical Sector - Preferred - Prior experience in Wound Management products. Good interpersonal and communication skills Self-Driven and result oriented approach Travel Requirements: You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ). Your Future: Medical coverage + Policy exclusions and insurance non-medical limit. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents / Parents in Law’s Insurance, Employee Assistance Program, Parental Leave. Flexibility: Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You Unlimited , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

Senior Product Manager – AWM - Mumbai, India Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living! The Product Manager Devices & Implements marketing strategies and plans effectively. Product Manager is responsible for developing and implementing marketing plan, to achieve business plan objectives. What will you be doing? The Senior Product Manager conducts investigative research to assess brand image, market share and growth opportunities. Manages advertising, launch and promotional activities and brand development of product assigned. Monitors sales performance and effectiveness of marketing activities and alignment with the global marketing team to customize strategy as per local needs. Responsibilities: Prepare and implement product specific marketing plan and activities based on franchise and company directions and objectives in line with the company's strategic plan Develop innovative ideas to support sales initiatives Work with sales management to convert marketing plans into sales plans Sell marketing plans to sales team and ensure that necessary resources (promotional material, instruments, stocks), are available Track progress of plans and their impact on business and implement corrective actions in consultation with sales/franchise/account managers Provide relevant information to sales and support departments which contribute to effective internal business processes Develop annual product sales forecast in consultation with sales and logistics teams, based on procedures, strategies and company objectives Achieve forecast accuracy through close liaison with sales teams, regular review of sales trends, issues, and monitoring of market place activity and by actively seeking input from sales team Forecast and manage expenses for product portfolio Ensure spending is consistent with achievement of business results and adjust where necessary Manage company investment in resources and equipment Develop sales support materials on technical product information, cost benefit analysis and other areas relevant to product promotion Act as the contact point for sales team on all technical issues and product complaints Challenge sales team towards higher sales performance through innovative and rewarding contests Support the delivery of professional education events Help coordinate and support professional society meetings and conferences where Smith & Nephew presence is strategically important Plan and execute marketing programs, advertising campaigns and promotion programs in line with the compliance policy Establish project timeline, estimate budget and monitor spending, co-ordinate with internal & external parties to ensure timely execution of plan Identify and develop strong relationship with opinion leaders; Track customers’ preferences, buying motives (economic, technical) and new technologies to understand customers needs Develop an understanding of market size, structure, dynamics and market drivers through intensive customer contact What will you need to be successful? Successful candidates would need the following: Education: Graduate/MBA Preferred . Minimum 4-8 years of experience in Medical Device / Pharma Market. Thorough knowledge of Surgical Disposable / Equipment Technical Knowledge of Surgical products Knowledge of Healthcare compliance & FCPA Needs to have Enthusiastic, Untiring, Positive attitude. Long-term Orientation, Team Management & Collaboration. Good interpersonal and communication skills Self-Driven and result oriented approach Good communication & presentation skills Travel Requirements: 50–75% Show more Show less

Role: Sr. Pricing Analyst, Commercial Pricing & Contracts Location : Kharadi, Pune Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. The Commercial Pricing and Contracting team is looking for a Senior Pricing Analyst to collaborate closely with commercial leadership and field teams. This role encompasses full-spectrum support for pricing and contracting activities, including in-depth reporting and analysis, contract oversight, and strategic business decision support. The ideal candidate is a driven professional with strong technical and analytical expertise, proven leadership abilities, and exceptional problem-solving skills. They should excel at managing multiple priorities in a multifaceted, fast-paced environment; be process-focused with a commitment to continuous improvement; and possess outstanding interpersonal skills for effectively engaging with sales executives and other customers. What will you be doing? Provide pre-contract support to sales teams through detailed sensitivity analyses, including pricing and revenue modeling, profitability assessments, and evaluation of revenue risk exposure. Manage the pricing approval process in alignment with business unit guidelines and through the contract management system. Develop, analyze, and distribute contract-specific performance reports and trend analyses to sales organizations in a timely manner. Leverage data from the contract management system and create customized reporting as needed. Offer strategic guidance to sales personnel regarding the intent and parameters of available sales programs and guidelines, ensuring alignment with organizational goals. Assist in the preparation of RFPs and contract proposals by supporting the development of customer-facing materials and coordinating contract documentation requirements. Deliver account-level and contract-specific sales reporting to field sales teams and external customers to support data-driven decision-making. Use contract management tools and adhere to established corporate sales operations processes to equip sales management with the insights needed for informed decision-making, revenue optimization, and post-contract compliance monitoring. Maintain extensive knowledge of contract terms and obligations to ensure accurate and timely fulfillment of all contractual requirements. Find opportunities and contribute to the implementation of standard methodologies, processes, and tools that enhance the efficiency, consistency, and quality of the contract lifecycle. Drive improvements in sales support execution and overall productivity. What will you need to be successful? Bachelor's degree, preferably in business, finance, or marketing, or equivalent experience. Should have a minimum of 5+ Years of proven experience in pricing and contracts business. Strong strategic and critical thinking abilities, with an innovative approach to problem-solving. Analytical approach with the capability to interpret complex data and derive actionable insights. Demonstrated ability to work independently and manage responsibilities with minimal direction. Exceptional attention to detail, ensuring accuracy and completeness in all work. Effective multitasking and prioritization skills to manage competing deadlines efficiently. Flexibility and adaptability in a dynamic, fast-paced environment. High sense of urgency and capacity to manage and complete a large volume of work within tight timeframes. Proven experience in successful cross-functional collaboration across various departments and teams. Excellent verbal and written communication skills, with the ability to communicate effectively at all organizational levels. Solid understanding of contract principles, terminology, and concepts. Proficient in creating presentations and visualizing data using Microsoft Excel and PowerPoint. Advanced proficiency in Microsoft Office, particularly PowerPoint and Excel. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents/Parents-in-Law’s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility: Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

IC Process Associate (Pune, India) “Life Unlimited” At Smith+Nephew. We design and Manufacture technology that takes the limits off living. The Role would cut across a wide span of activities within Intercompany processes and would be fully involved in the Intercompany process. We are looking for an Energetic Professional who will get an opportunity to learn and work on Global Countries for IC related activities. What will you be doing? Undergo trainings related to Controls and Compliance, Lean Six Sigma, MAPS and SOX requirements, accounting policies and procedures related to S+N to for end to end process understanding Daily Invoice posting as per the procedure Follow-up with Stakeholders on approvals or information dependencies on posting invoices, GR follow ups, Three way match, adhering sla's, etc. Perform month end close activities related to invoice posting, preparation / updation of SOPs with process related changes in line with QMF. Work in consultation with other team members with respect to query resolution, invoice posting in AX & SAP Ensure adherence to all SLAs and KPIs as per agreed standards, participate and work as per guidance from TLs and peers on tasks related to Internal, external and compliance audits. Actively participate in all employee engagement activities Technology : Basic understanding of Microsoft Suite like Excel, Word, Outlook etc. Learn and work on ERP tools like : SAP, AX, Winshuttle, Appian. Trintech Cadency etc. Process: Collaborate with internal and external stakeholders by supporting RTR related activities. Participate in data / process standardization and continuous improvement training and workshops People: Ability to work in global team setting and fast paced environment. Attend relevant workshops for Training and Development. What will you need to be Successful? Education: Bachelor’s / Master’s degree in accounting. Minimum 2 years of experience in Intercompany/ P2P / RTR . SAP ERP / HFM experience is an added advantage. Good English communications skills written and verbal. Should be flexible to work in any shifts. You. Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and patients we serve. Inclusion, Diversity and Equity – committed to welcoming, celebration and growing on Diversity. Learn more about it on our website: https://www.smith-nephew.com/ . Other reasons why you will love it here! Your future: Major medical coverage + Policy exclusions and Insurance non-medical limit. Education assistance. Work / Life balance: Flexible Personal / Vacation time off, Privilege leave, Floater leave etc. Your Wellbeing: Parents / Parents in law’s insurance coverage also available. Flexibility: Hybrid work model (for most professional roles). Extra Perks: Free Cab Transport facility for all employees, one time meal provided to all employees as per shifts. Night Shift Allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

Position Summary: We are looking for an Advisor, Global Customer Care, International Order Management to join our dynamic Global Customer Care team. In this role, you will take on a higher level of responsibility for managing the order entry, and processing of surgery orders. You will be expected to handle more complex orders, provide proactive issue resolution, and mentor junior associates. Your role will be critical in ensuring accurate order processing, timely invoicing, and high customer satisfaction while supporting cross-functional teams. As a Senior Process Associate, you will contribute to process improvement initiatives and ensure that service delivery meets and exceeds set targets. Reports to: Manager – Global Customer Care Key Responsibilities: Order Management and Processing – Oversee the processing of incoming sales orders from order entry to release of Order’s for Invoicing, ensuring accuracy and compliance with company policies. Handle complex order updates, including corrections, price adjustments, and surgeon/lot data, to ensure orders are cleared and invoiced in a timely manner Proactively track order status using SAP, Esker, and EDI systems, and manage order holds to ensure no delays in processing. Ensure that Purchase Order (PO) data is validated and compliant with internal guidelines. Discrepancy Management and Issue Resolution - Act as the point of escalation for complex scenarios, providing timely resolutions to customer and order-related issues. Collaborate closely with Sales, Logistics, OMS, and Customer Service teams to resolve order issues quickly and efficiently. Ensure that all customer inquiries are addressed promptly with high-quality, solution-oriented responses. Support EDI and Process Improvement – Assist in the day-to-day management and growth of customer adoption for EDI, Esker, and other order management solutions. Identify, analyze, and implement process improvements within order processing workflows to enhance accuracy and reduce turnaround time. Contribute to achieving key performance targets related to order accuracy, invoicing, and delivery times. Order Block Management – Oversee the management and distribution of order blocks, ensuring timely resolution of issues by coordinating with appropriate teams. Take ownership of achieving and exceeding KPIs related to order accuracy, invoice accuracy, and on-time delivery. Mentoring and Team Collaboration – Provide mentorship and guidance to junior associates, offering support in complex issue resolution and process adherence. Actively collaborate with team members and leadership to improve team performance and achieve operational targets. Maintain a "one team" attitude by sharing knowledge, supporting colleagues, and fostering a positive team environment. Qualification: A bachelor's degree or equivalent in Business Administration, Supply Chain or related field 4-6 Years of experience in Order Management, Customer Service, or Supply Chain with a focus on sales order processing and invoicing. Strong understanding of Order Management Systems SAP, Esker (Good to have) EDI (Good to have) Excellent communication, problem-solving, and customer service skills. A proactive, self-starter who takes ownership of tasks and drives solutions. Strong attention to detail and accuracy in order processing and data management. Proficient in time management, balancing competing priorities while ensuring deadlines are met. Physical Demands: Work from office – Monday to Friday, in US Shift (5:30 PM to 2:30 AM IST) and if the project demands then sometime working in UK Shift (12:30 PM to 9:30 PM IST). Flexible to work in any shift. Travel Requirements: NA Why Join Us? As a Senior Advisor, Global Customer Care, International Order Management with us, you’ll be part of a global team dedicated to delivering exceptional service and operational excellence. We offer competitive benefits, opportunities for career growth, and a collaborative working environment where your contributions are valued. Join us in shaping the future of customer care and order management. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

Territory Sales Manager –AWM - Hyderabad, India Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living! Territory Sales Manager is a sales/business development professional responsible for maintaining customer relationships, achieving sales targets, and ensuring efficient sales operations within a specific geographic area. What will you be doing? The Territory Sales Manager is responsible for developing defined Market, meeting new customer, attending surgeries, and developing relation with surgeons. The role includes: Responsible for sales and achievement of sales targets in the territory assigned. Aggressively promote wound care products to nurses and surgeons as per guidelines given by the company. Promotional inputs are to be judiciously used as per assessment of customer potential. Management of distribution network, and responsible for ensuring timely deliveries to customers. TSMs are required to do Personal Order Booking from Retailers. Responsible for collections from stockists as per company norms. Reporting to State Manager. Adherence to reporting systems and maintenance of a live customer database is important. Extensive outstation travel is indicated. What will you need to be successful? Successful candidates would need the following: Graduate with minimum 2-7 years of Relevant industry experience. Proficient knowledge and Experience in Surgical Sector - Preferred - Prior experience in Wound Management products. Good interpersonal and communication skills Self-Driven and result oriented approach Travel Requirements: You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ). Your Future: Medical coverage + Policy exclusions and insurance non-medical limit. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents / Parents in Law’s Insurance, Employee Assistance Program, Parental Leave. Flexibility: Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Stay connected and receive alerts for jobs like this by joining our talent community . We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You Unlimited , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less

Position Summary: We are seeking a highly analytical and solutions-driven Consultant – Global Customer Care Analytics to join our dynamic global team. This role is ideal for a professional with extensive experience in business data analysis, who can leverage data insights to drive customer satisfaction, process efficiency, and operational excellence. The ideal candidate will bring deep technical expertise in BI tools, a passion for innovation, and a collaborative approach to problem-solving in a global environment. Reports to: Senior Manager – Global Customer Care Key Responsibilities: Design and deliver interactive dashboards and reporting solutions using Power BI, providing actionable insights for global customer care operations. Partner with global stakeholders to gather, translate, and analyze business requirements, transforming them into effective technical BI solutions. Utilize advanced DAX calculations and data modeling techniques to uncover trends, monitor performance, and support strategic decision-making. Collaborate with cross-functional teams to identify and optimize customer care processes, reducing manual workloads and improving service levels. Implement data governance practices, including row-level security, to ensure compliance with data protection policies (e.g., GDPR). Lead or support the automation of customer care reporting and analytics, including migration and transformation of data from various systems. Contribute to the development and maintenance of self-service BI platforms, empowering business users to access and interpret data independently. Support and train end-users, promoting BI adoption and data literacy within the customer care team. Monitor and report on key customer care performance metrics, including response time, resolution rate, and customer satisfaction scores (CSAT). Take charge of the implementation of recommended solutions, ensuring projects stay on track, meet established milestones, and remain within budget constraints. Qualification: Bachelor’s degree in computer engineering, Data Science, or a related field. 8-9 years of experience in business data analysis, with proven expertise in customer operations or service analytics. Advanced knowledge of Power BI, SQL, DAX, and Excel (including VBA). Familiarity with Azure Data Services, Microsoft Fabrics, Power Automate, and data warehousing concepts. Demonstrated ability to lead data visualization initiatives and build scalable BI architectures. Strong communication and stakeholder engagement skills in a global, cross-functional setting. Prior experience in supply chain, or customer service analytics preferred. Preferred Certifications: Microsoft Certified Power BI Data Analyst Associate (PL-300) or equivalent. Physical Demands: Flexible to work in any shift and 5 days working from Office Travel Requirements: <10% (if required) Why Join Us? Be a part of a global, data-centric organization that values innovation and continuous improvement. Work in a collaborative and inclusive environment where your insights directly impact customer experience. Grow your career with access to cutting-edge tools and diverse projects in customer analytics. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less