Job
Description
Role Overview: As a Store Manager at Tesla, you are a seasoned and charismatic retail leader in Mumbai and Delhi, responsible for overseeing and driving sales and sales operations at your location. You will lead the overall management and sales execution, recruitment, training, and development of a dynamic store team. Your team will look up to you to set the standard for open communication, active problem-solving, and a positive work environment. Your role involves being a hands-on coach with a strong business acumen, seeking constant improvement of performance, and having a strong understanding of numbers and KPIs. Key Responsibilities: - Help drive business and maximize sales through customer service, product knowledge, merchandise presentation, and promotion - Implement all operational policies and procedures to satisfy customer needs and help Tesla achieve its goals - Lead the interviewing and recruitment of candidates to achieve store goals - Train and develop staff to consistently perform to company standards - Lead in planning, implementing, and following up on store operational tasks and projects - Control store expenses, including staffing, supplies, and services - Adhere to processes regarding merchandise display and physical inventory - Experiment with and promote daily workflow efficiency improvements within the local team - Represent Tesla in a professional and responsible manner when communicating with others - Manage a productive team of Tesla Advisors, ensuring strong sales performance and maintaining excellent customer satisfaction ratings - Learn about the company and products related knowledge and pass internal testing Qualifications Required: - 8+ years working experience in retail, industry, and key account sales with a proven track record of meeting or exceeding targets and goals, with at least 3 years of team management experience - Excellent business development ability and business negotiation skills - Logic thinker with excellent logic analysis ability - Self-starter with exceptional time management skills, attention to detail, and the ability to work under pressure - Highly appreciate Tesla's startup culture and equipped with a startup mentality - Exceptional self-management and self-learning ability - Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines - Excellent written and verbal communication skills - Passionate dedication and ethical approach to sales management and operations - Team player with the ability to develop collaborative relationships and act as a well-respected, trusted partner - Strong knowledge and proven work experience with retail store operations and systems,
