Job Role: Cluster ManagerLocation: Pune, MaharashtraIndustry Preferred: Salon, Retail, Beauty and Wellness, Personal Care Summary:The Cluster Manager is responsible for managing and overseeing multiple units within a defined geographical area. This role involves ensuring operational efficiency, achieving financial targets, maintaining high service standards, and leading and developing a team of managers. 1)Revenue Planning and Forecasting:Develop annual and quarterly revenue targets for each unit within the cluster.Collaborate with senior management to align cluster revenue goals with overall company objectives.Utilize historical data and market analysis to create accurate revenue forecasts. 2)Budget Management:Prepare and manage the cluster’s budget, ensuring alignment with revenue goals.Monitor expenses and implement cost control measures to maintain profitability.Conduct financial analysis to identify areas for cost reduction and revenue enhancement. 3) Sales Strategy Development:Develop and implement sales strategies to achieve revenue targets.Identify key growth opportunities and market segments.Work with unit managers to tailor sales strategies to local market conditions. 4) Customer Service and Quality Assurance:Ensure high standards of customer service across all units.Address customer complaints and resolve issues promptly and effectively.Implement quality assurance measures and ensure compliance with industry standards.Monitor customer feedback and take appropriate actions to improve service quality. 5).Reporting and Analysis:Prepare regular reports on operational and financial performance.Conduct data analysis to identify trends and areas for improvement.Provide insights and recommendations to senior management. Key Skills:Proven experience in a multi-unit management role, preferably within the relevant industry.Strong leadership and team management skills.Excellent communication and interpersonal abilities.Solid understanding of financial management and budgeting.Ability to analyse data and make informed decisions.Customer-focused with a commitment to delivering high-quality service.Strong organizational and multitasking skills. If Interested kindly share your resume kavita.rajpal@enrichbeauty.com Contact - 8433537060

Job Role: Cluster Manager Location: Pune, Maharashtra Industry Preferred: Salon, Retail, Beauty and Wellness, Personal Care Summary: The Cluster Manager is responsible for managing and overseeing multiple units within a defined geographical area. This role involves ensuring operational efficiency, achieving financial targets, maintaining high service standards, and leading and developing a team of managers. 1)Revenue Planning and Forecasting: Develop annual and quarterly revenue targets for each unit within the cluster. Collaborate with senior management to align cluster revenue goals with overall company objectives. Utilize historical data and market analysis to create accurate revenue forecasts. 2) Budget Management: Prepare and manage the cluster’s budget, ensuring alignment with revenue goals. Monitor expenses and implement cost control measures to maintain profitability. Conduct financial analysis to identify areas for cost reduction and revenue enhancement. 3) Sales Strategy Development: Develop and implement sales strategies to achieve revenue targets. Identify key growth opportunities and market segments. Work with unit managers to tailor sales strategies to local market conditions. 4) Customer Service and Quality Assurance: Ensure high standards of customer service across all units. Address customer complaints and resolve issues promptly and effectively. Implement quality assurance measures and ensure compliance with industry standards. Monitor customer feedback and take appropriate actions to improve service quality. 5).Reporting and Analysis: Prepare regular reports on operational and financial performance. Conduct data analysis to identify trends and areas for improvement. Provide insights and recommendations to senior management. Key Skills: Proven experience in a multi-unit management role, preferably within the relevant industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Solid understanding of financial management and budgeting. Ability to analyse data and make informed decisions. Customer-focused with a commitment to delivering high-quality service. Strong organizational and multitasking skills. If Interested kindly share your resume kavita.rajpal@enrichbeauty.com Contact - 8433537060 Show more Show less

Job Title: Design Lead Location: Andheri East, Mumbai Department: Marketing & Brand About the Role: We are looking for a dynamic and hands-on Design Lead to head our in-house creative team and drive the visual identity of our fast-growing retail salon chain. This role is ideal for a strategic thinker and skilled designer who thrives in a fast-paced environment and can manage a small team while staying deeply involved in creative execution. You will lead the creation of high-quality, brand-aligned content across print, digital, social media, video , and in-salon experiences. In addition to creative leadership, you’ll ensure consistency with brand guidelines , manage production vendors , and explore innovative use of AI tools and modern design software to enhance workflow and output. Key Responsibilities: Creative Strategy & Execution - Lead the conceptualization and execution of creative assets across print, digital, social media, video, and in-store communication. Develop and maintain a cohesive visual language aligned with the brand’s positioning and customer experience goals. Bring fresh thinking to content creation using AI-powered tools, templates, and automation to scale creative assets efficiently. Team Leadership - Manage, mentor, and inspire a team of 2–3 designers; delegate tasks, provide constructive feedback, and encourage upskilling. Set clear objectives and timelines to meet campaign and brand deadlines. Brand Management - Own and enforce visual brand guidelines across all formats and channels. Review and approve creative work to ensure consistency in tone, quality, and brand alignment. Content Production & Collaboration - Collaborate with marketing, social, and retail teams to develop campaign creatives, seasonal promotions, and product storytelling. Support basic video content creation or direction in collaboration with editors or freelancers. Stay updated on content trends and platform formats to keep our brand presence fresh and relevant. Vendor & Asset Management - Liaise with external vendors (printers, video editors, production agencies) for timely and high-quality delivery of creative assets. Manage asset libraries, templates, and production-ready files for scalability and team-wide access. Tools & Tech - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro / After Effects). Familiarity with Figma , Canva Pro , or other collaborative design tools. Experience using AI tools like Adobe Firefly, Runway ML, Midjourney, or ChatGPT for creative ideation, asset generation, or automation. Knowledge of asset management platforms and project management tools like Asana, Trello, or Monday.com. Required Skills & Experience: 8+ years of experience in graphic design with a strong portfolio showcasing work across print, digital, and motion. At least 2 years in a creative lead or team management role. Strong understanding of retail, beauty, or lifestyle branding. Ability to juggle multiple projects, adapt quickly, and deliver under tight deadlines. Excellent attention to detail and ability to maintain high design standards. Strong communication and presentation skills. Please submit your resume and portfolio to Kavita Rajpal on the below details: Email- kavita.rajpal@enrichbeauty.com Show more Show less

Enrich Beauty is urgently hiring for FRONT DESK EXECUTIVE Location : Pune Number of Positions: 10 Designation: Front Desk Executive Taking care of Billing at the Salon Counter Managing Petty Cash of the Salon Accountable for Welcoming the Guest, guiding them with services/ products they need and ensuring best guest service Responsible for inventory management Handling Inbound & Outbound calls Should keep in check- Salon Hygiene, Cleanliness & Maintenance Required: Well-groomed, strong interpersonal skills, and confident Must be a Graduate or plus Quick in managing the counter and cash If interested, please contact: Email ID : thangam.nagarajan@enrichbeauty.com Contact no : 8454969008 Show more Show less

Role: BTL Specialist - Marketing Location : Bangalore, Mumbai & Ahmedabad Years of experience : Minimum 2 years Key Responsibilities: Engaging customers through various on ground activation throughout the year in various catchments. This also included driving strategic alliances with other brands to increase footfalls, conversions and ticket sizes. Responsible for all the BTL & Shopper marketing activations for all stores (Salon + Retail) BTL activities - Events (roadshows, exhibitions, conferences, seminars), promotions (pamphlets, handbills, brochures) and brand/service placement. Seamless planning & execution of Ground Activation & Promotions Handling Brand Promotions, alliances, sponsorships, launches. Planning and innovating new marketing initiatives on a regular interval to create a brand recall and awareness. Define key guidelines for each project/ campaign and check for adherence to the brief. Mystery Market visits to check and audits (quantitative & qualitative) Experience working for Retail/FMCG/Direct Sales brands is a must. Email: kavita.rajpal@enrichbeauty.com Contact: 8433537060

Job Title: Front Desk Executive (FDE) Location: Ahmedabad, Vadodara, Surat Role Objective To deliver outstanding customer service at the salon front desk, manage client appointments and walk-ins efficiently, and support smooth day-to-day operations while contributing to revenue through upselling and business conversion. Key Responsibilities 1. Client Interaction & Customer Service Greet clients warmly and maintain a professional, welcoming ambiance. Handle client inquiries across in-person, phone, and digital platforms. Provide accurate information about services, pricing, offers, memberships, and products. Ensure client satisfaction and promptly resolve feedback or complaints. 2. Appointment & Walk-In Management Manage client bookings through salon software or manual registers. Allocate appointments based on staff availability and service duration. Handle client check-in and check-out processes smoothly. Minimize wait times and avoid scheduling conflicts. 3. Billing & Cash Handling Generate bills and process payments (cash, card, UPI, etc.). Maintain daily sales records and submit end-of-day reports. Manage petty cash and reconcile daily cash flow. 4. Operational & Administrative Support Ensure cleanliness and aesthetic appeal of the front desk/reception area. Maintain and update client records in the CRM system. Manage desk inventory for retail product displays. Assist the salon manager in daily coordination and reporting tasks. 5. Business Conversion & Upselling Actively promote and upsell salon services, packages, and retail products. Educate clients on seasonal promotions, loyalty programs, and membership benefits. Encourage repeat visits and contribute to salon revenue targets. Qualifications Graduate or 12th pass with relevant customer-facing or administrative experience. Experience 0–5 years in a similar front-desk, hospitality, or customer service role. Key Skills Excellent communication skills Presentable with a pleasing personality Strong multitasking and time management abilities Drop your resume at : priyanka.shekhawat@enrichbeauty.com

Job Title: Front Desk Executive (FDE) Location: Bengaluru Role Objective To deliver outstanding customer service at the salon front desk, manage client appointments and walk-ins efficiently, and support smooth day-to-day operations while contributing to revenue through upselling and business conversion. Key Responsibilities 1. Client Interaction & Customer Service Greet clients warmly and maintain a professional, welcoming ambiance. Handle client inquiries across in-person, phone, and digital platforms. Provide accurate information about services, pricing, offers, memberships, and products. Ensure client satisfaction and promptly resolve feedback or complaints. 2. Appointment & Walk-In Management Manage client bookings through salon software or manual registers. Allocate appointments based on staff availability and service duration. Handle client check-in and check-out processes smoothly. Minimize wait times and avoid scheduling conflicts. 3. Billing & Cash Handling Generate bills and process payments (cash, card, UPI, etc.). Maintain daily sales records and submit end-of-day reports. Manage petty cash and reconcile daily cash flow. 4. Operational & Administrative Support Ensure cleanliness and aesthetic appeal of the front desk/reception area. Maintain and update client records in the CRM system. Manage desk inventory for retail product displays. Assist the salon manager in daily coordination and reporting tasks. 5. Business Conversion & Upselling Actively promote and upsell salon services, packages, and retail products. Educate clients on seasonal promotions, loyalty programs, and membership benefits. Encourage repeat visits and contribute to salon revenue targets. Qualifications Graduate or 12th pass with relevant customer-facing or administrative experience. Experience 0–5 years in a similar front-desk, hospitality, or customer service role. Key Skills Excellent communication skills Presentable with a pleasing personality Strong multitasking and time management abilities Drop your resume at : kavita.rajpal@enrichbeauty.com

Job Title: MIS Executive Location: Andheri East Job Overview: We are looking for a detail-oriented MIS Executive to create and manage dashboards and generate accurate, timely reports that support strategic decision-making. The role involves working closely with the Leadership team to provide actionable insights that drive business performance and efficiency. Key Responsibilities: • Dashboard Development: Design, develop, and maintain interactive dashboards for tracking key business metrics and performance indicators. • Report Generation: Prepare daily, weekly, and monthly reports on operational data, highlighting trends and insights for management. • Data Analysis: Analyse data to identify trends, inefficiencies, and opportunities for business improvement. • System Management: Ensure MIS systems and reporting tools are optimized, troubleshooting any issues as needed. • Continuous Improvement: Stay current on BI trends and recommend improvements to enhance reporting and dashboard functionality. Qualifications: • Education: Any Graduate • Experience: 2 + years of experience in data analysis, reporting, and dashboard development, with proficiency in tools. Drop your resume at : priyanka.shekhawat@enrichbeauty.com / Contact: 8433718223

Enrich Hair and Skin Solutions Pvt Ltd Job description Job Description Outbound Calls We are looking for a proactive and customer-focused Customer Care Executive / Sr. Customer Care Representative to handle outbound customer interactions. The ideal candidate should have excellent communication skills and a professional approach to customer engagement. Freshers with a strong command of communication and email etiquette are encouraged to apply. Having a call center background will be an added advantage. Key Responsibilities: Make a high volume of outbound calls to potential or existing customers Provide accurate information and support to resolve customer queries Maintain detailed call records and update CRM or internal systems Follow communication scripts and campaign guidelines Coordinate with internal teams to ensure a seamless customer experience Maintain professionalism and build positive relationships with customers Skills Required: Excellent Communication Skills (both verbal and written) Email Communication – Ability to draft clear and professional emails Active Listening and ability to respond appropriately Problem-Solving attitude with a customer-centric approach Strong Interpersonal Skills and team collaboration Ability to Multitask and manage workload efficiently If your are interested please share your updated resume at priya.dhal@enrichbeauty.com or contact me at 8433539066

Job Title: Influencer Marketing Location: Mumbai Experience Required: 3+ Years Industry: Beauty & Personal Care / Fashion / Lifestyle / D2C About the Role: We are seeking a highly motivated and creative Influencer Marketing Executive to lead the development and execution of influencer-driven campaigns. This role will focus on scaling brand presence through strategic partnerships with creators, driving engagement, awareness, and business impact across digital platforms. Key Responsibilities: Campaign Management Plan and execute end-to-end influencer campaigns for brand launches, seasonal moments, and tactical events. Identify, onboard, and manage influencers across categories (macro, micro, regional) to ensure campaign effectiveness. Lead creator outreach, briefings, negotiations, and relationship management. Actively engage in scripting , shooting and editing of the desired content Influencer Strategy & Activation Build and scale creator networks, including micro and regional influencers, to ensure authentic storytelling and higher engagement. Activate influencers ranging from 10 to 100 per campaign depending on scale and objective. Design creator-led content strategies to align with product USPs, brand voice, and consumer trends. Drive partner led collaborations across brands for activating influencer led marketing Plan with clear business objectives and execute within the defined timelines Agency Management Onboard / Manage multiple agencies for influencer reach out and onboarding. Adhere to defined timelines and KPI with monthly reviews for the agency Manage cost and pay-outs Platform Partnerships Partner with e-commerce platforms like Nykaa , Myntra , and others for offline + online influencer collaborations to drive share of voice and visibility. Track SOV, ROI, and UGC performance across platforms including Instagram, YouTube, MOJ, and more. Performance Analysis & Reporting Monitor KPIs such as engagement rates, reach, views, and conversions to measure campaign success. Prepare campaign reports with insights, learnings, and recommendations for future executions. Manage budgets and monitor ROAS for each campaign Key Requirements: 3+ years of experience in influencer marketing, preferably in the beauty, fashion, or lifestyle segment. Proven experience in running high-volume influencer campaigns with strong ROI. Strong network of creators and an eye for content that resonates with Gen Z and millennial audiences. Excellent communication and negotiation skills. Proficient in tools like Excel, Meta Suite, influencer platforms (Plixxo, Winkl, etc.), and basic analytics. Good to Have: Experience in regional creator management (vernacular content platforms like MOJ, Josh, etc.). Prior work experience in a D2C or consumer brand with e-commerce focus. Understanding of paid vs. barter influencer models and performance-linked collaborations. Drop your resume at this Mail: kavita.rajpal@enrichbeauty.com