Store Manager

As a Store Manager in the Retail Industry, specifically Footwear, your role involves meeting sales goals by training, motivating, mentoring, and providing feedback to sales staff. You will be responsible for ensuring high levels of customer satisfaction through excellent service, completing store administration tasks, and maintaining outstanding store condition and visual merchandising standards. Reporting on buying trends, customer needs, and profits is also a key part of your responsibilities. Additionally, you will propose innovative ideas to increase market share and conduct personnel performance appraisals to assess training needs and build career paths. Handling all issues that arise from staff or customers, such as complaints and grievances, and being a shining example of well behavior and high performance are crucial aspects of your role. Key Responsibilities: - Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff - Ensure high levels of customer satisfaction through excellent service - Complete store administration and ensure compliance with policies and procedures - Maintain outstanding store condition and visual merchandising standards - Report on buying trends, customer needs, and profits - Propose innovative ideas to increase market share - Conduct personnel performance appraisals to assess training needs and build career paths - Deal with all issues that arise from staff or customers (complaints, grievances etc.) - Be a shining example of well behavior and high performance - Protect employees and customers by providing a safe and clean store environment - Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records Qualifications Required: - Proven successful experience as a retail Store Manager - Powerful leading skills and business orientation - Strong customer service skills - Knowledge about KPI - Superior management skills - High level of flexibility - Ability to adapt to different customers - Great written and verbal communication skills - Natural talent for motivating and developing teams Please note that the job type for this position is full-time. If you have any questions regarding your experience as a Store Manager, kindly provide the number of years in your response. The preferred education level for this role is a Bachelor's degree, and proficiency in English is also preferred. The work location for this position is in person.,