Software Engineer E4-18023

Who are we?

Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider.

Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience.

Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.

Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions.

Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.

• With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.

• Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.

• The sole vendor named as Customers’ Choice: 2024 Gartner® Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%

• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Third Consecutive Year

• Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023

• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Meda

• Design software features with guidance from senior engineers.
• Develop, test, deploy, and maintain features independently.
• Improve the development experience by enhancing development tools, increasing test coverage, and optimizing code structure.
• Write clear, concise, well-documented, and thoroughly tested code.
• Take ownership of the entire lifecycle of code — from development through to production support and ongoing improvements
• Serve as the on-call first responder for issues related to team-owned software.
• Perform code reviews that adhere to team standards and provide valuable, constructive feedback.
• Collaborate with other teams to align on design and code changes when integrating with their codebases.

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 4+ years of experience as full stack developer(front end heavy)
• Strong understanding of data structures, algorithms, and distributed systems.
• Proficiency in one or more programming languages such as JS, TypeScript, Java.
• Excellent communication and interpersonal skills.\
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

• Solid understanding of JavaScript & React
• Deep understanding of JavaScript and its working across different browsers - Deep knowledge of Browser(s) architecture & internal working (iFrame, ShadowDOM & Rendering of webpages)
  
• Experience in backend programming languages such as Java/Python/Node is strongly preferred
  Expertise in Word Press and Word Press Plugins, ability to customize pages created using Elementor and ability to update and maintain the Website plugins
• HandsOn with HTML, CSS & Core Java - Browser Profiling & Debugging
• Solid understanding of design principles and patterns
• Solid problem solving skills with understanding of data structure and algorithms
• Knowledge of front-end compilers and bundlers
• Experience in Unit Testing and Automation
• Experience in CI/CD, Jenkins
• Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
• Hands-on in Architecting and developing large scale applications
• Hands-on debugging skills
• Design for performance, scalability, fault tolerance and high availability

Note:

• At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, and fuels innovation. This ensures open communication, strengthens our sense of community, and enables us to achieve our collective goals effectively.

• At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively.

• At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month.

• In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly.

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it.

• We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status