2057 Six Sigma Jobs - Page 42

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelors Degree with 3+years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma green belt certified) Excellent Communication & Presentation Skills (written & verbal) Excellent with creating Powerpoint presentations Understanding of risk management and quality tools (FMEA, Fishbone, 7 QC Tools, MP tools) Strong interpersonal skills and a collaborative mindset Proficiency in Microsoft Excel

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Role and responsibilities Working with operations to identify project/process improvement opportunities which can start from a simple excel based solutions and can reach up to machine learning. Mentoring/Leading Projects till the needle is moved Execute and lead projects delivering tangible results for the business Develops metrics that provide data for process management and indicators for future improvement opportunities through Lean Six Sigma Supporting Kaizen activities Internal/Risk Audits, Lean / Six sigma project management, TQM - Total Quality Management Updating progress on projects to senior stakeholders Technical and Functional Skills: Should have 8+ years of experience Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV(Six sigma green belt certified, Black belt trained) Internal/Risk Audits, Lean / Six sigma project management, TQM - Total Quality Management Execute and lead projects delivering tangible results for the business Planning and organizing skills, Analytical ability, Attention to details, Decision-making, Good communication.

Key Responsibilities: - Develop, implement, and maintain quality management systems (QMS) and environmental management systems (EMS) for watches and wearables - Ensure compliance with all relevant industry standards and regulations - Conduct regular audits and assessments to identify areas for improvement and implement corrective actions - Train and educate team members on QMS and EMS processes and procedures - Collaborate with cross-functional teams to ensure quality and environmental standards are met throughout the product development and manufacturing process - Monitor and analyze data to identify trends and make recommendations for process improvements - Manage and maintain all documentation related to QMS and EMS, including policies, procedures, and records - Stay up-to-date with industry developments and best practices in QMS and EMS for watches and wearables - Lead and participate in continuous improvement initiatives to enhance overall product quality and environmental sustainability Qualifications: - Bachelor's degree in Engineering or a related field - Minimum of 5 years of experience in quality management systems and environmental management systems, preferably in the watches and wearables industry - Strong knowledge of industry standards and regulations related to QMS and EMS - Experience with conducting audits and implementing corrective actions - Excellent communication and interpersonal skills - Strong analytical and problem-solving abilities - Ability to work independently and in a team environment - Attention to detail and strong organizational skills - Proficiency in relevant software and tools for QMS and EMS management Additional Parameters: - Experience with ISO 9001 and ISO 14001 certifications - Six Sigma or Lean certification is a plus - Knowledge of supply chain management and logistics for watches and wearables - Experience with project management and cross-functional collaboration - Willingness to travel as needed for audits and training purposes. Work Experience Additional Parameters: - Experience with ISO 9001 and ISO 14001 certifications - Six Sigma or Lean certification is a plus - Knowledge of supply chain management and logistics for watches and wearables - Experience with project management and cross-functional collaboration - Willingness to travel as needed for audits and training purposes.

I. Responsibilities a. Lead multiple client engagements through a robust project management approach. b. Ensure quality delivery, meet budgets and timelines of the projects. c. Achieve high client satisfaction. II. Client relationships & contribution. a. Maximize client retention & contribution through building long term relationships with clients and creating new business opportunities. III. Business planning & strategy a. Participate & contribute in building business plans & strategy. IV. Innovation & Research a. Identify potential opportunities and develop innovative solutions. b. Continuously develop industry research/ benchmarks/ case studies/ white papers. Desire Candidate Profile : - Should be master of all concepts of Lean Manufacturing. - Data analytic - Good communication skills - Should be able to convince customer. - Good follow up skills - Client management - Flexible to travel - Production planning, Costing, Inventory management, ERP. - Should be able to analyze a problem & provide solution. Job Requirements : Requirements Education : - Bachelors in Engineering or related field. - 10+ Years of hands-on operations experience in a manufacturing environment. - Extensive experience in Lean deployment and Kaizen event leadership facilitation. - 6 Sigma Black Belt certification a plus or any problem solving tool know how. - Extensive Project Management experience and proficiency in Microsoft Project. - Qualified to train and utilize key Lean Continuous Improvement disciplines (ie. Value Stream Mapping, Standard Work, Line Balancing, Visual Management, Lean Daily Management, 5S, Kanban, SMED, PFEP, TPM, Heijunka, Problem Solving, FMEA, etc.) - Outstanding facilitation and problem solving skills. - Must be self-directed, well organized and have good follow-up skills. - Excellent written, oral communication & presentation skills. - Strong leadership capabilities and interpersonal skills. - Demonstrated ability to lead without direct authority. - Solid PC skills including proficiency in all MS Office application. Location - Kolkata,Mumbai,Bengaluru,Gujarat

Responsibilities & Requirements: - Investigates project/capital equipment proposals, develops justification, prepares requests for expenditure, acquires equipment, installs equipment, and ensures that justification goals are achieved. - Partners with Manufacturing Supervisors to achieve Flowserve goals and objectives. - Specifies and acquires factory supplies that reduce costs and improve effectiveness. - Ensures availability of CNC programs to support new products and customer requirements. - Assists with training, instructing, and maintaining a flexible operator CNC programming and tooling skill base. - Ensures tooling and fixtures are available to support customer demand. - Troubleshoots processed and equipment minimizing delays in production schedules. - Assists with development of the profit plan and the manufacturing strategic plan. Track assigned capital projects and expenditures status to ensure timely completion and within budget. - Keeps abreast of new developments in the field of machine tool equipment, tooling, and methods. Recommend innovative solutions when applications are feasible to improve throughput and quality. - Understands and supports all Company objectives and performs duties delegated by management. - Enforces safety rules by ensuring that tooling, fixtures, and process meet all applicable OSHA regulations. - Enforces Flowserves environmental policies by ensuring that processes meet all applicable environmental regulations. Subcontractors are made aware of Flowserves applicable environmental policies and are managed to these policies. - Demonstrates the ability and willingness to be a team player. - Treats all customers and fellow employees with respect. - Other duties as assigned. Preferred Experience / Skills: - Proven track record of leading and driving cost reductions in a manufacturing environment utilizing Continuous Improvement Methodologies. - Experience in a manufacturing environment. - Ability to read and interpret documents such as safety rules, engineering drawings, operating and maintenance instructions, and procedures. - Ability to write routine and technical correspondence. - Ability to speak effectively before groups of customers or employees of the organization. - Ability to comprehend and apply principles of advanced geometry, trigonometry, modern algebra, and advanced statistical theory. - Ability to define problems, collect data, establish facts, and draw valid conclusions. - Experience interpreting a variety of technical instructions in mathematical or diagram form and dealing with several abstract and concrete variables. - BS or BA Degree in relevant field and / or 0-2 years relevant experience.

Responsibilities Requirements: Investigates project/capital equipment proposals, develops justification, prepares requests for expenditure, acquires equipment, installs equipment, and ensures that justification goals are achieved. Partners with Manufacturing Supervisors to achieve Flowserve goals and objectives. Specifies and acquires factory supplies that reduce costs and improve effectiveness. Ensures availability of CNC programs to support new products and customer requirements. Assists with training, instructing, and maintaining a flexible operator CNC programming and tooling skill base. Ensures tooling and fixtures are available to support customer demand. Troubleshoots processed and equipment minimizing delays in production schedules. Assists with development of the profit plan and the manufacturing strategic plan. Track assigned capital projects and expenditures status to ensure timely completion and within budget. Keeps abreast of new developments in the field of machine tool equipment, tooling, and methods. Recommend innovative solutions when applications are feasible to improve throughput and quality. Understands and supports all Company objectives and performs duties delegated by management. Enforces safety rules by ensuring that tooling, fixtures, and process meet all applicable OSHA regulations. Enforces Flowserves environmental policies by ensuring that processes meet all applicable environmental regulations. Subcontractors are made aware of Flowserves applicable environmental policies and are managed to these policies. Demonstrates the ability and willingness to be a team player. Treats all customers and fellow employees with respect. BE Mechanical Enginering in relevant field and 3-5 years relevant experience Other duties as assigned. Preferred Experience / Skills: Proven track record of leading and driving cost reductions in a manufacturing environment utilizing Continuous Improvement Methodologies. Experience in a manufacturing environment. Ability to read and interpret documents such as safety rules, engineering drawings, operating and maintenance instructions, and procedures. Ability to write routine and technical correspondence. Ability to speak effectively before groups of customers or employees of the organization. Ability to comprehend and apply principles of advanced geometry, trigonometry, modern algebra, and advanced statistical theory. Ability to define problems, collect data, establish facts, and draw valid conclusions. Experience interpreting a variety of technical instructions in mathematical or diagram form and dealing with several abstract and concrete variables.

Responsibilities & Requirements: - Investigates project/capital equipment proposals, develops justification, prepares requests for expenditure, acquires equipment, installs equipment, and ensures that justification goals are achieved. - Partners with Manufacturing Supervisors to achieve Flowserve goals and objectives. - Specifies and acquires factory supplies that reduce costs and improve effectiveness. - Ensures availability of CNC programs to support new products and customer requirements. - Assists with training, instructing, and maintaining a flexible operator CNC programming and tooling skill base. - Ensures tooling and fixtures are available to support customer demand. - Troubleshoots processed and equipment minimizing delays in production schedules. - Assists with development of the profit plan and the manufacturing strategic plan. Track assigned capital projects and expenditures status to ensure timely completion and within budget. - Keeps abreast of new developments in the field of machine tool equipment, tooling, and methods. Recommend innovative solutions when applications are feasible to improve throughput and quality. - Understands and supports all Company objectives and performs duties delegated by management. - Enforces safety rules by ensuring that tooling, fixtures, and process meet all applicable OSHA regulations. - Enforces Flowserves environmental policies by ensuring that processes meet all applicable environmental regulations. Subcontractors are made aware of Flowserves applicable environmental policies and are managed to these policies. - Demonstrates the ability and willingness to be a team player. - Treats all customers and fellow employees with respect. - Other duties as assigned. Preferred Experience / Skills: - Proven track record of leading and driving cost reductions in a manufacturing environment utilizing Continuous Improvement Methodologies. - Experience in a manufacturing environment. - Ability to read and interpret documents such as safety rules, engineering drawings, operating and maintenance instructions, and procedures. - Ability to write routine and technical correspondence. - Ability to speak effectively before groups of customers or employees of the organization. - Ability to comprehend and apply principles of advanced geometry, trigonometry, modern algebra, and advanced statistical theory. - Ability to define problems, collect data, establish facts, and draw valid conclusions. - Experience interpreting a variety of technical instructions in mathematical or diagram form and dealing with several abstract and concrete variables. - BS or BA Degree in relevant field and / or 0-2 years relevant experience.

Lead and manage the implementation of the Bunge Production System (BPS) and Continuous Improvement (CI) initiatives at the Rajpura plant. Drive operational excellence through structured methodologies to enhance productivity, quality, safety, and employee engagement. Key Responsibilities BPS & CI Implementation: Coordinate and deploy Bunge Production System (BPS) pillars across departments. Directly lead the Continuous Improvement (CI) pillar including 5S, Kaizen, RCA, SMED, Visual Management, Error Proofing, and Strategy Deployment. Operational Support: Assist functional departments in adopting Bunge Operational Systems and meeting KPI targets. Facilitate deployment of global programs across production, utilities, safety, quality, and warehousing. Project Management & Improvement Initiatives: Lead focused CI projects in areas such as energy optimization, yield improvement, and cost efficiency. Conduct regular audits to ensure alignment with global operational standards and compliance. Employee Engagement & Training: Conduct training sessions to build internal capabilities on BPS, CI tools, and operational excellence. Foster a culture of ownership through CI engagement platforms and reward/recognition programs. Cross-Functional Collaboration: Work closely with various departments for plant-wide excellence and collaborative improvement initiatives. Support TPM initiatives and reliability-centered maintenance programs. Monitoring & Reporting: Generate periodic reports and presentations on CI project progress, KPIs, and audit findings. Analyze performance trends using data-driven insights and recommend corrective actions. Key Competencies & Skills Initiative & Execution Excellence Strong Analytical & Problem-Solving Skills Communication & Presentation Skills Mentoring & Interpersonal Skills Project Management & Budget Handling Hands-on Experience with MS Office and Minitab/statistical tools Preferred Background Experience working in FMCG or food manufacturing environments Hands-on implementation of a global production system in a multinational setup Proven track record in CI projects delivering measurable results Exposure to TPM, Lean, and Six Sigma frameworks Working Conditions & Interfaces Internal Contacts: Plant Operators, Line Supervisors, Functional Heads External Contacts: Global/Regional CI Experts, Consultants (as applicable) Travel: Occasional travel for training or audits may be required

Strong in MS Office package (Excel, Word, PPT, Teams, Outlook, etc) Strong in implementing SOPs, Do & Don’t’ s, Risk Assessments, Standard Operating Conditions, Critical to Quality (CTQs) guidelines on shop floor Required Candidate profile Good in English & Hindi communication (verbal & writing) Added Advantage – Minitab, Six Sigma, QC Tools, Kaizen, Statistical Process Control, TQM, ISO 9001, 14001, 45001, 50001

Job Summary Synechron is seeking a detail-oriented and collaborative Business Analyst specialized in Cyber Security to join our team. In this role, you will serve as a key liaison between business stakeholders and technical teams, translating complex security requirements into clear, actionable specifications. You will contribute to the development of secure and resilient digital solutions that protect organizational assets, support compliance, and enable strategic business objectives. Your expertise will help ensure that cybersecurity risks are effectively managed while delivering high-quality, compliant solutions aligned with organizational goals. Software Requirements Required Software Skills: Business analysis tools and methodologies, including Agile, Waterfall, and BPMN Project management platforms such as JIRA, Asana, and Trello Data analysis tools like SQL and Microsoft Excel (preferred: advanced skills) Familiarity with SDLC (Software Development Life Cycle) and testing processes Preferred Software Skills: Basic knowledge of cybersecurity tools and platforms (e.g., SIEM, vulnerability scanners) Overall Responsibilities Facilitate the collection and analysis of cybersecurity and business requirements to identify security needs and risks. Collaborate with stakeholders to prioritize cybersecurity controls, risk mitigation strategies, and compliance requirements. Work closely with IT and cybersecurity teams to ensure requirements are accurately interpreted and translated into technical solutions. Develop and maintain comprehensive project documentation, including requirement specifications, process models, test plans, and risk assessments. Communicate project status, risks, and issues transparently to stakeholders at all levels. Support project delivery by ensuring solutions meet security standards, are delivered on schedule and within budget, and comply with relevant regulations. Assist in identifying process improvements and best practices for cybersecurity initiatives. Ensure a clear understanding of security-related impacts within broader project implementation. Technical Skills (By Category) Business Analysis Methodologies: Essential: Agile, Waterfall, BPMN Preferred: Lean, Six Sigma principles for process optimization Data Analysis & Reporting Tools: Essential: SQL, Microsoft Excel (pivot tables, formulas, data modeling) Preferred: Power BI or similar visualization tools Cybersecurity Knowledge: Basic understanding of security concepts, threats, and controls is preferred but not mandatory Project Management Tools: Essential: JIRA, Asana, Trello Preferred: Confluence or other documentation tools Development Lifecycle & Testing: Good understanding of SDLC processes, testing types (unit, integration, user acceptance testing) Experience Requirements Typically requires 3+ years of experience in business analysis, with a focus on cybersecurity or information security projects. Proven success in delivering complex projects with security components in finance, healthcare, or technology sectors is preferred. Experience working with cross-functional teams, including security specialists, developers, and business units. Alternative qualifications include relevant certifications (e.g., ECBA, CCBA, or CBAP) or experience in cybersecurity consulting. Day-to-Day Activities Lead requirements gathering workshops with stakeholders to understand cybersecurity controls, policies, and business needs. Collaborate with technical teams to define security specifications, controls, and compliance measures. Analyze and document security processes, workflows, and controls using BPMN or similar tools. Prepare detailed documentation including risk assessments, requirements traceability matrices, and test plans. Track project progress, identify potential delays or risks, and communicate updates proactively. Support testing activities to verify security requirements are met. Engage in stakeholder meetings to review security implications of solutions and manage expectations. Contribute to continuous improvement initiatives in cybersecurity governance and processes. Qualifications Bachelors degree in Business Administration, Computer Science, Information Technology, or related fields. Professional certification in Business Analysis (e.g., ECBA, CCBA, CBAP) or cybersecurity certifications (optional but advantageous). Training in security frameworks such as ISO 27001, NIST, or CIS Controls is a plus. Commitment to ongoing professional development in cybersecurity trends and best practices. Professional Competencies Strong analytical and problem-solving skills with the ability to interpret security requirements into practical solutions. Excellent communication skills to liaise effectively with both technical and non-technical stakeholders. Proven ability to manage multiple priorities and deliver high-quality work under tight deadlines. Ability to work independently while actively collaborating within teams. Adaptability to evolving security threats and organizational changes. Critical thinking, decision-making skills, and a proactive approach to risk management.

Strong in implementing SOPs, Risk Assessments, Standard Operating Conditions, Critical to Quality (CTQs) guidelines on shop floor, Minitab, Six Sigma, QC Tools, Kaizen, Statistical Process Control, TQM, ISO 9001, 14001, 45001, 50001(ON ROLL POSITION)

Job Title: Customer Success Manager Travel / OTA / Contact Centre - BPO Location: Kochi - India Department: Customer Service / Operations Type: Full-Time Job Summary: We are seeking a seasoned Customer Succes Manager with proven experience in the travel industry (OTA, Contact Centre - BPO, or travel agency) to lead and enhance our customer support operations. The ideal candidate will bring expertise in customer service frameworks such as Six Sigma, Lean, COPC, or ITIL , and a track record of driving service excellence , process optimization , and team performance . Key Responsibilities: Lead & Manage Customer Service Operations : Oversee day-to-day customer service activities across multiple channels (voice, email, chat, and social), ensuring high levels of customer satisfaction. Performance Management : Set KPIs, monitor service levels, and implement performance improvement initiatives. Team Leadership : Manage, mentor, and develop a team of supervisors, team leads, and customer service agents. Customer Journey & Escalation Handling : Analyze customer touchpoints, resolve escalated issues, and implement corrective actions to improve the customer journey. Process Optimization : Use Six Sigma, Lean, or other frameworks to analyze current workflows, eliminate inefficiencies, and drive continuous improvement. Training & Quality Assurance : Design and deliver training programs and quality assurance processes to maintain high service standards. Technology Integration : Collaborate with IT/Product to deploy and improve CRM, helpdesk, or ticketing systems (e.g., Zendesk, Freshdesk, Salesforce). Reporting & Insights : Generate operational reports, identify trends, and present actionable insights to senior management. Compliance & SLA Management : Ensure compliance with service level agreements, data protection policies, and regulatory guidelines. Customer Feedback Loop : Implement mechanisms to gather and act on customer feedback (CSAT, NPS, etc.). Requirements: Bachelors degree in Business, Tourism, Operations, or related field. MBA preferred. Minimum 58 years in a customer service leadership role, preferably within online travel agencies (OTA), traditional travel agencies, or BPOs supporting travel clients . Strong understanding of contact centre operations, service recovery, and travel domain KPIs (e.g., PNRs, GDS, refunds, reissues). Certification in Six Sigma (Green Belt or higher) or other process improvement frameworks (Lean, COPC, etc.) is a strong advantage. Hands-on experience with customer service tools (e.g., Amadeus/Galileo + CRM & ticketing tools). Strong analytical and problem-solving skills. Excellent communication, interpersonal, and conflict-resolution skills. Flexible to work in a fast-paced, customer-focused environment, with rotational shift support if needed. Preferred Skills: Multilingual capability (English is a must; Hindi, and/or other languages a plus). Prior experience with automation tools, chatbots, and self-service platforms. Proven ability to drive CSAT and NPS improvements. Experience managing distributed/remote teams.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met. Responsibilities Track quality complaints communicate and update towards customers, thereby meet time line Evaluation of prevent actions for similar customer complaints / D6 audits & Lesson learned Collaborate with other internal teams (e.g. Sales & Product Management, QA, PE etc.) to improve the solutions for quality concerns. Support quality/manufacturing team internally (TE) and externally (Supplier) in all written and verbal communications. Analyze of TE and Customer Quality Evaluation/Scorecards across India region, and update Customer Scorecard Summary TS India Schedule and perform D6 Verification Audits for severe and recurring issues. Monitor Cost of poor quality against complaint & alerts What your background should look like: BE/ B. Tech (Electrical, Mechanical) Six Sigma Knowledge (preferred) SAP (preferred) CRITICAL EXPERIENCE 3-4 Years of experience within Automotive (Quality Assurance, Quality Engineer, AQE, Customer manager with Q-background, Product Engineer, etc) Knowledge in statistics and basic tools of quality Experience in manpower Management Knowledge in stamping, injection molding, wire harness process Communication and mediator competence Presentation skills Independent working behavior Team worker English business fluent. Availability to travel up to 40 % within respective region Competencies

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met. What your background should look like: Competencies ABOUT TE CONNECTIVITY TE Connectivity plc (NYSETEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more atwww.te.com and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met. Responsibilities Track quality complaints communicate and update towards customers, thereby meet time line Evaluation of prevent actions for similar customer complaints / D6 audits & Lesson learned Collaborate with other internal teams (e.g. Sales & Product Management, QA, PE etc.) to improve the solutions for quality concerns. Support quality/manufacturing team internally (TE) and externally (Supplier) in all written and verbal communications. Analyze of TE and Customer Quality Evaluation/Scorecards across India region, and update Customer Scorecard Summary TS India Schedule and perform D6 Verification Audits for severe and recurring issues. Monitor Cost of poor quality against complaint & alerts What your background should look like: BE/ B. Tech (Electrical, Mechanical) Six Sigma Knowledge (preferred) SAP (preferred) CRITICAL EXPERIENCE 3-4 Years of experience within Automotive (Quality Assurance, Quality Engineer, AQE, Customer manager with Q-background, Product Engineer, etc) Knowledge in statistics and basic tools of quality Experience in manpower Management Knowledge in stamping, injection molding, wire harness process Communication and mediator competence Presentation skills Independent working behavior Team worker English business fluent. Availability to travel up to 40 % within respective region Competencies

About us As a Fortune 50 company with more than 400,000 team members worldwide, Target is one of the worlds most recognized brands and one of Americas leading retailers. Target as a tech companyAbsolutely. We are the behind-the-scenes powerhouse that fuels Targets passion and commitment to cutting-edge innovation. We anchor every facet of one of the worlds best-loved retailers with a strong technology framework that relies on the latest tools and technologiesand the brightest peopleto deliver incredible value to guests online and in stores. Behind the brand our guests love, is a culture of continual innovation and right now, we are up to big things. The Cyber Fusion Centre is the heart of Targets security team and a place where innovation happens daily. Interested in a culture that combines invention and creative freedom, ongoing learning, engineering excellence, and stellar outcomesWe are, too thats why we work here. Join our team to take new enterprise security solutions from concept to release, collaborating with both software & security engineers to innovate on helping defend Targets network using cutting-edge technologies.We are seeking a Senior Threat Detection Engineer to join our world class cybersecurity-cyber defence team. The ideal candidate will be responsible for designing, implementing, and optimizing threat detection mechanisms to protect the organization from advanced cyber threats.About The Role/Key Responsibilities: Threat Detection Development : Design and implement detection rules, signatures, and analytics to identify malicious activities in real-time. Develop use cases and correlation rules in SIEM and other detection platforms. Create automated processes to improve detection efficiency and reduce response times. Security Monitoring & Optimization : Continuously monitor and tune rules to reduce false positives by improving rule fidelity and ensuring actionable alerts. Stay updated with emerging threat landscapes to enhance detection capabilities. Incident Support : Collaborate with Incident Response (IR) and Threat Hunting teams to provide context and insights during investigations. Participate in post-incident reviews to refine detection strategies based on lessons learned. Collaboration & Reporting : Work with Cyber Threat Intelligence (CTI) teams to integrate threat intelligence into detection mechanisms. Document and present detection engineering activities, findings, and recommendations to stakeholders. About You/Qualifications: Bachelors degree in Cybersecurity, Computer Science, or related field (or equivalent experience). 4+ years of experience in threat detection, incident response or related roles. Demonstrates a deep subject matter expertise with threat detection, response, and mitigation Capable of identifying detection opportunities sourced from threat data Exhibits an understanding of concepts such as Pyramid of Pain, MITRE ATT&CK, and other organizing frameworks Hands-on experience with security tools such as SIEM (Splunk, ElasticSearch, Zeek, SIGMA, Suricata and YARA technologies) Host based detection experience leveraging Sysmon, CrowdStrike Falcon, etc. Cloud based detection within GCP and AWS Proficiency in scripting and automation (Python, PowerShell, etc.) Deep knowledge of network protocols, operating systems, and attack techniques. Excellent problem-solving and communication skills. Stays current with new technologies via formal training and self-directed education Why Join Us Be part of a forward-thinking world class cybersecurity team. Opportunities for professional growth and continuous learning. Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/diversity-and-inclusion

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.At Target, we have a timeless purpose and a proven strategy and that hasnt happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, whereTarget in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win. Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models and new technology, and utilizing workforce management activities for our 1,800 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how theyll perform when operationalized in a storeAre you happy to partner with leaders as well as field team members who are often the experts on how well a process is workingCan you creatively envision more efficient processes and how theyll deliver a better experience for guests and team membersDo you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentationThen youll have success on one of our dynamic teams. The Operations Design & Excellence Center for Stores (ODECS) in Target In India is positioned to deliver excellence in operations in support of stores strategy focused on guest, operations and team. A role with ODECS means a big opportunity to apply your retail, operations, and process engineering/improvement experience to directly support Targets long-range plans for sales, efficiency, profitability and capacity. You will be responsible for driving improvements to replenishment, space, fulfillment, and checkout processes in stores by applying best practices and methods, driving innovation, and working horizontally across the enterprise to maximize synergies in operations. As a Senior Operations Engineer Operations Design & Excellence you will be responsible for applying process engineering methods like Lean, Six Sigma, PDCA to identify defects and waste in existing store processes. You will create value stream maps, pareto's to identify critical points of failure in the process. You will be responsible for applying statistical, optimization and simulation modeling techniques to recommend solutions. You will provide critical inputs to inform long term strategy, deliverables, and milestones. You will need to identify minimum viable solutions, deploy test and measurement strategies, establish feedback mechanisms to continuously iterate upon and improved solutions. You will be required to collect and synthesize information across various teams, apply data and intuition and generate insights that guide decisions. You will be required to collaborate horizontally throughout the organization across different levels and areas of work to drive alignment to shared goals and outcomes. About You: 4-year Bachelors degree in engineering, mathematics, computer science or equivalent 2-5 years experience in retail, operations, supply chain Experience with Lean, Six Signa, PDCA Familiarity with statistical, optimization and simulation modeling techniques Comfortable in ambiguous and rapidly changing work environment Strong verbal and written communication Ability to drive alignment across stakeholders with divergent points of view

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. This role, part of Target Enterprise Services (TES), will lead the Accounting Operations & Control function supporting U.S. operations from Target India. Reporting to the Senior Director of Finance, this leader will partner closely with senior leaders across TES and Finance to define strategy, set direction, and drive execution across accounting operations and controllership support. The ideal candidate brings strong operational acumen, critical thinking, a high sense of accountability, and proactive decision-making in a fast-paced, collaborative, and dynamic environment. This role plays a key part in delivering strategic finance outcomes with operational excellence. The leader of Accounting Operations Team in Target India will be responsible to oversee a diverse set of functions including Common Area Maintenance (CAM) Operations, Roundel Receivables, card payment settlements, Global Travel and Expense Audit and Merchandise Inventory Receipt corrections and manage and support operations finance processes for SHIPT, Targets wholly owned subsidiary. Responsible for designing and implementing operational strategies, robust management reporting structure that drives timely and accurate reporting. Ensure compliance with internal and external governance requirements, including SOX 302/404 sub-certifications. Build strong partnerships across upstream teams to deliver key business objectives. Drive cross-functional initiatives and process improvements to enhance efficiency and effectiveness across accounting operations. Principal duties and responsibilities 1. Financial Integrity & Operational Oversight Lead and oversee critical accounting operations to support CAM Operations, Roundel Operations, ShipT, T&E Audit, Receipt Control, and AR Control processes. Ensure risk based approach to driving effective controls and governance. Ensure timely and accurate financial reporting, while maintaining compliance with relevant policies and standards. Develop and publish performance and financial reporting to key stakeholders. Define annual team goals and objectives, manage workload allocation, and oversee performance evaluations and development plans. 2. Strategic Planning and Analysis Shape the medium to long-term operations and control strategy in alignment with broader TES, Finance and Enterprise goals. Lead the creation of annual OKRs and long-range plans. Guide the team in cascading enterprise and TES OKRs into actionable operational objectives. 3. People Leadership and Team Development Lead multiple diverse teams; monitor and report on key performance indicators (KPIs) to evaluate team health and process effectiveness. Provide timely and constructive feedback, support issue resolution, and promote career development. Coach and mentor team managers to build strong leadership capabilities. Promote analytical, data-driven decision-making across teams. 4. Technology Enablement and Change Management Act as a thought partner to product and technology teams for technology modernization efforts. Champion effective change management practices to ensure smooth transitions and enhanced system adoption. Unlock system capabilities to improve reporting, strengthen controls, and streamline processes. 5. Internal Controls and Compliance Proactively identify process risks and design mitigation and monitoring controls. Ensure compliance with financial control standards and internal policies. Partner with HQ teams to update business process documentation, control standards, and risk assessments. 6. Operational Excellence Foster a culture of continuous improvement using tools and methodologies such automation, lean/six sigma Drive process optimization and efficiency across all functional areas. 7. Stakeholder Partnership Build and maintain strong relationships with U.S. and India-based stakeholders. Act as a strategic partner to advance enterprise-wide OKRs and deliver business value. About the Candidate: Brings a strong operation and controls driven mindset with a focus on process discipline and risk management. Demonstrates critical thinking with the ability to navigate complexity, generate insights, and provide strategic, solution-oriented recommendations. Recognized for credibility, collaboration, accountability, and the ability to operate both independently and within cross-functional teams. Possesses strong analytical acumen, with a proven ability to deep dive into data, extract key insights, and drive informed decision-making. Excellent communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels. Experienced in leading front-line leaders and developing high-performing, engaged, and inclusive finance teams. Adept at identifying cross-functional opportunities and building strategic partnerships across the organization. Maintains high standards of accuracy and attention to detail while simplifying and communicating complex topics effectively. Strong problem-solving capabilities with a focus on root cause analysis and continuous improvement. REPORTING/WORKING RELATIONSHIPS: Reports to Senior Director Finance Works closely with all the India leadership team, finance team members and other internal/ external key clients JOB REQUIREMENTS: MINIMUM REQUIREMENTS: Qualified Accountant / MBA Finance with minimum 12 years experience including experience of leading teams and managing shared service operations in Finance and Accounting

Company: Mercer Description: HR Shared Services Operations HR Shared Services operations is seeking candidates for the following position based in the Noida office Lead Specialist (D1)- Payroll No. of Positions1 What can you expect We are looking to hire a Lead Specialist- Payroll in HR Shared Services Operations Payroll team What is in it for you Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) We will count on you to Manage the end to end processing of the payroll function in a timely and efficient manner ensuring compliance with company policies, procedures and legislative requirements across ASEAN Ensure the correct and timely maintenance of pay, costing and leave records Ensure comprehensive and timely resolution of payroll, remuneration and salary packaging queries Ensure an effective and accurate payroll service, ensuring the accurate and timely payment of the salaries of the employees Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side. Meet the standard employee measurement factors like KRAs and Project SLAs What you need to have Knowledge & Skills Relevant experience in dealing with high volume ANZ payroll Competent in the use of Payroll Systems; ADP, Workday experience preferred Good practical knowledge of Payroll related compliance obligations Strong leadership, people management and client management skills. Demonstrated ability to manage and guide front line managers across multiple shifts. Strong multi-tasking and analytical skills Effective and Accurate reporting skills. Strong verbal and written communication skills. Knowledge of quality tools like six sigma, lean and kaizen would be preferred. Education Graduate (any stream) Eligibility Minimum 4 plus years experience in ANZ Payroll Minimum 12 months experience as Process Champion/Assistant Manager Should have at least On Track or equivalent rating in last appraisal Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within Mercer in the last 3 months What makes you stand out Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume About Mercer At Mercer, we are a global force of around 25000+ unique individuals working together to make a difference in the lives of more than 115 million people every day by advancing their health, wealthand careers. Were in the business of creating more secure and rewarding futures for our clients and their employees For more than 80 years, weve turned our insights into actions; Be it designing affordable health plans, or assuring income for retirement, or aligning workers with workforce needs, weve been united in our mission of enabling people around the globe to live, work, and retire well. Marsh McLennan (NYSEMMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology, join us to Make Possible a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers.We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. About Applied Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology shaping the future. Job Summary The Director of Operations will be responsible for driving operational excellence at the site through strategic planning, execution, and key metrics tracking. This role will oversee centralized business processes and workflows to facilitate cross-functional collaboration, priority setting, and decision making. Additionally, manage governance and compliance for site operations, ensuring adherence to key policy controls. This leadership position will involve mentoring and leading team members, implementing improvements in daily site operations, and leveraging global resources to deliver industry benchmark methods. Also, work to remove operational obstacles to achieve streamlined business execution. This role will encompass coordination across all Applied Materials business units and functions to consolidate strategic requirements, budgeting, tracking, and action plans for the India site. Roles and responsibilities: Develop and implement a vision that is congruent with the business objectives. Manage the planning and coordination across cross-functional Business Units (BUs) and Functions to devise an operational plan and key deliverables based on priority setting, with a primary focus on R&D and Engineering lab operations. Oversee the facilitation of roadmap, strategy, and plan reviews with cross-functional leaders to achieve consensus and scope finalization prior to design and execution. Supervise the execution of the plan in collaboration with site operations, Facilities (GWI), and EHS, including coordination with procurement, supply chain, and logistics. Ensure the enforcement of global standards, safety, quality, and regulatory compliance across all sites in partnership with site EHS teams. Monitor Operations KPI and key metrics to drive operations excellence and productivity tracking across all India functions. Qualifications: Masters DegreeA postgraduate degree in Engineering, Material Science, or Business with Bachelors DegreeAn undergraduate degree in Engineering. 15 Years of Total ExperienceA comprehensive background in relevant fields. 10 Years of Experience in Semiconductor/High-Tech Operations and PlanningExtensive prior experience indicating a deep familiarity with industry standards, practices, and challenges is preferred. 5+ Years of Team Management or Cross-Functional LeadershipA proven track record in overseeing teams or projects, demonstrating leadership capabilities and collaborative skills. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Role & responsibilities Why Patients Need You At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives. What You Will Achieve Your organizational skills will help us integrate our continuous improvement programs across the organization, both vertically and horizontally. Thanks to your knowledge and skills, it will be ensured that the improvement programs yield results and strengthen the overall business strategies. You will work as a coach and a facilitator for improvement projects as well as maintain performance metrics to measure program success. As a manager, you will support the program by taking care of project governance, project reviews, communications, trainings, certifications and rewards. You provide guidance to operational teams for managing projects. Your planning skills will help in preparing forecasts for resource requirements, and providing areas of improvement for products, processes or services. Through your comprehensive knowledge of principles, concepts and theories of this discipline, you will also work towards advancing new concepts and methodologies. You will be able to take a leadership role to facilitate agreements between teams. It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe. How You Will Achieve It Manage Lean and Six Sigma projects end to end viz opportunity assessment, project creation, project management, project coaching, reporting, implementation and control Coach Yellow and Green Belt colleagues in the application and use of Lean and Six Sigma methodologies to solve business problems Enhance capability of colleagues through YB training and certify them on completion of YB Certification. Support to arrange GB, BB and Lean training for the site Support team for identifying root causes for critical investigations and other issues to achieve Quality, Manufacturing Excellence Support to identify Cost Improvement projects and support cost savings Support Business Excellence lead in managing strategic projects, production systems and OpEx foundations at site Qualifications Must-Have Engineering graduate with at least Black Belt certification on Lean Six Sigma 8-12 years of experience in Lean Manufacturing and/ or Lean Six Sigma Competent in Lean and Six Sigma Methodologies and tools Statistical analysis, Interpretation with use of Minitab Ability to perform Statistical Studies with the appropriate with appropriate Statistical assumptions addressed Ability to work and influence cross functional teams Good Communication & Presentation Skills Nice-to-Have Master Black Belt in Lean Sigma Knowledge OpEx Model like Baldrige, CII Exim, Shingo Leadership, Innovation and idea management Awareness on Quality Management system. Work Location Assignment: On Premise

Ensure strict adherence to current Good Manufacturing Practices (cGMP) and site safety protocols. Guide OE members in coordinating with site-level AETs (Area Excellence Teams) and SETs (Site Excellence Teams). Provide on-the-ground support for continuous improvement activities and problem-solving sessions. Oversee data collection, analysis, and reporting to drive and support site-level OE initiatives. Facilitate implementation of 5S and Visual Management across site functions. Engage with suppliers for alignment and execution of OE initiatives relevant to the site. Initiate and lead theme launches to encourage active participation in the SFTI (Shop Floor Team Involvement) program. Conduct OE and Six Sigma trainings for various team levels. Guide teams in successful execution and closure of Six Sigma projects across different belts (Yellow, Green, Black). Identify improvement opportunities and develop a robust pipeline of cost-saving projects. Support and implement high-impact projects aligned with business goals. Coordinate periodic review meetings with site leadership and corporate OE teams to track OE progress and savings. Facilitate monthly and quarterly SFTI review meetings. Undertake special tasks and projects assigned by the reporting manager or site head. Support internal audits and Quality/EHS systems in line with regulatory expectations. Act as the site-level DI Champion, ensuring compliance and effectiveness of Data Integrity SOPs and corporate policies. Qualifications Masters degree in Chemical Engineering, Chemistry, or related field. Certification in Six Sigma (Green/Black Belt preferred). Minimum 6 years experience in Operational Excellence roles within the pharmaceutical Proven track record in leading improvement projects and team engagement initiatives. Strong analytical and problem-solving skills Proficiency in Lean, Six Sigma, and project management tools Excellent communication and facilitation skills Collaborative mindset with the ability to influence cross-functional teams Knowledge of cGMP, EHS, and Data Integrity standards

About the Job The Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and developing solutions to improve the overall customer experience. The analyst will work closely with various departments, including marketing, sales, product development, and customer service, to ensure a seamless and efficient customer workflow. As Workflow Analyst, You Will Customer Journey Mapping : Develop and maintain detailed customer journey maps that illustrate the customer experience across all channels (digital, in-store, phone, etc.). Identify key touchpoints, customer emotions, and actions at each stage of the customer lifecycle Conduct research to understand customer needs, motivations, and behaviors Workflow Analysis : Analyze existing workflows and processes related to customer interactions Identify inefficiencies and areas for improvement within the current workflows Collaborate with cross-functional teams to design and implement optimized workflows that enhance the customer experience Data Collection and Analysis : Gather quantitative and qualitative data from various sources, including customer feedback, surveys, usability tests, and performance metrics Analyze customer data to identify trends, pain points, and opportunities for improvement Recommendations and Reporting : Provide actionable insights and recommendations to enhance the customer experience based on journey mapping and workflow analysis Present findings to stakeholders through visualizations, reports, and presentations Work with teams to ensure the successful implementation of recommended changes Collaboration : Partner with product managers, UX designers, marketing, and other stakeholders to align customer journey improvements with overall business objectives Support teams in creating customer-centric strategies that drive customer satisfaction, retention, and loyalty Continuous Improvement : Stay updated on industry trends and best practices in customer journey mapping and workflow optimization Implement continuous improvements to the mapping and analysis processes to ensure they evolve with customer and business needs As Workflow Analyst, You Need Bachelors degree in Business, Marketing, UX Design, or a related field Experience in customer journey mapping, workflow analysis, or process improvement Experience with customer journey mapping tools like Lucidchart, Smaply, or Miro Knowledge of Lean, Six Sigma, or other process improvement methodologies Strong analytical skills with the ability to interpret data and make data-driven recommendations Excellent communication skills and the ability to present complex information to diverse stakeholders Familiarity with customer experience (CX) tools and software (e.g., journey mapping tools, CRM systems) Problem-solving mindset and attention to detail Ability to work cross-functionally and manage multiple projects simultaneously

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. Key Responsibilities Be a part of core project team and support the quality engineering across the entire development cycle Participate in product risk management, usability, reliability and design validation efforts for new product development and design change projects. Contribute to the development and implementation of design verification and validation plans with project design lead. Participate and implement tools like Design of Experiments (DOE’s), FMEA sessions, Risk Management and ensure compliance. Manage electronic document control and version control on all project related documents. Having experience on adherence to the quality systems and design assurance SOPs of clients. Exposure with usability, reliability, testing, verification and validation testing – internal and local vendors. statistical skills and technical writing skills Provide quality and compliance guidance as needed to product development or design change project teams to assure country specific compliance . Ensure appropriate Project/Sustaining Quality Deliverables are created and properly executed (e.g. Project Design & Development Plan, Risk Management Plan, Hazard Analysis, Use and Design FMEA, Field Assessment Plan,). Co-Lead CAPA efforts, and apply sound, systematic problem-solving methodologies identifying, prioritizing, communicating and driving resolution of quality issues (e.g., 5 why’s analysis, Is-Is Not analysis, and preferably Six Sigma problem solving methodologies). Devise and support the implementation of effective quality assurance, process controls, , and metrics that assure products meet or exceed quality. Primary Skills Bachelors (or higher) degree in engineering with preference of engineering background. Professional training certification in Quality Management Systems including ISO 13485, Risk management ISO 14971, design assurance / control, verification and validation is preferred. Sound understanding of medical device regulatory requirements for Class II and III medical devices. Preference for candidates with CQE certification or similar training and experience Proficient in project management tools like MS project. Experience in GD&T having experience on statistical tool like, MINITAB. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of "22.5 billion.

Job Overview The primary objective of the role is to drive the implementation of process improvement initiatives across the site to enhance operational efficiency and to enhance the continuous improvement culture. The role holder is responsible for smooth deployment of the OE program (incl DMS) as guided by the global OE framework Key Stakeholders: Internal Site Leadership Team, Global & Regional OE Head, Corporate functions Key Stakeholders: External Vendors, Consulting Firms [ Reporting Structure Matrix reporting- To Site head and Regional head- OE Experience 6 to 10 years of relevant experience in the area of Business/Operational Excellence at any manufacturing location/Corporate/Consulting firm . Hands on experience in leading & implementing Excellence Model & Daily Management System, to bring culture transformation & CI mindset and behaviors. Hands on Project management experience. . Should have driven projects/initiatives based on approaches i.e. Lean, ToC, Six Sigma etc Roles and Responsibilities: Should be able to deploy the practices across the assigned sites/functions as per the corporate OE plan Responsible to conceptualize and manage various cross-functional business initiatives in project mode with the use of analytical techniques Should facilitate the strategy deployment process effectively and efficiently, toward the objective of Zero Defects, Zero Deterrents, Zero Harm, and Zero Waste. Help the sites to take challenging targets and navigate the teams to achieve the financial saving & KPI targets. Report project status and financial results, ensuring 2-way open communication throughout the functions/ organization for Operational Excellence. An expert in the use of Lean, ToC and Six Sigma tools & methodology. Coach and guide the users on utilizing these tools appropriately to implement projects and drive problem-solving. Should be able to proactively identify obstacles and thus assist in managing projects. Facilitate Lean Six Sigma capability development White Belt, Yellow Belt, and Green Belt training programs and govern the certification process. Review and guide project leads/teams to complete the projects as per methodology. Should drive the deployment of the DMS program as per the corporate guidelines. Should define the strategy for the DMS roll-out, deployment, and maturation at the site. Ensure the site teams capability on the DMS standards is enhanced through training & coaching events. Seek the support of the central OE/DMS team on driving the agenda. Conduct data analytics and diagnostics to identify improvement opportunities in processes. Drive thematic improvement projects to enhance Productivity, Quality, Cost, Delivery, and Safety continuously. Can ensure the key burning issues of the sites are translated adequately through the PMS standard, across the tiers. Conduct Kaizen and KPI competition. Should effectively program manage the horizontal deployment of the OE best practices across the sites/ functions. Help the sites achieve their financial saving targets and the other KPI targets. Ensure drafting and sharing of the MIS and participate in the OE governance model. Support the organization digitalization journey while engaging in the strategic and tactical digital use cases deployment. B.E/ B. Tech in Industrial/ Production/ Chemical/ Mechanical from Premier Institutes, Certified Lean Sigma Black Belt, Certification in TPM/ Mfg. Excellence/ Business Excellence is desirable. Competencies: Strong communication skills Ability to build a strong working relationship with all stakeholders Demonstrate high levels of Ownership & Accountability. Ability to organize the work, plan well and prioritize based on impact Action-oriented and results-driven. Analytical with strong command over MS Excel, MS PowerPoint, Data Analytics and Minitab Exposure to Industry 4.0 concepts Responsibilities Qualifications B.E/ B. Tech in Industrial/ Production/ Chemical/ Mechanical from Premier Institutes, Certified Lean Sigma Black Belt, Certification in TPM/ Mfg. Excellence/ Business Excellence is desirable