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1.0 - 4.0 years

2 - 6 Lacs

Pune

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We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and improve existing processes to increase efficiency and productivity. Develop and implement new processes to enhance service quality and customer satisfaction. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Analyze data and metrics to measure process performance and make informed decisions. Implement process improvements to reduce costs and increase revenue. Ensure compliance with industry standards and regulatory requirements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills, with the ability to lead and motivate teams. Experience with process improvement tools and techniques, such as Lean Six Sigma or Black Belt. Strong knowledge of industry-specific regulations and standards, with the ability to apply this knowledge in real-world scenarios.

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2.0 - 5.0 years

4 - 8 Lacs

Pune

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We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and be able to lead cross-functional teams to achieve business objectives. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with stakeholders to identify and prioritize process requirements. Design and execute process documentation and training programs. Monitor and analyze process performance metrics to inform data-driven decisions. Lead process change initiatives to ensure successful adoption and utilization. Provide coaching and guidance to team members on process best practices. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership, communication, and problem-solving skills. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Experience with process improvement tools and techniques such as Lean Six Sigma or Black Belt. Strong analytical and reporting skills with attention to detail and accuracy.

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6.0 - 9.0 years

4 - 8 Lacs

Mumbai

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We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and effective. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and interpersonal skills, enabling collaboration with cross-functional teams. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong leadership and team management skills, with the ability to motivate and guide team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma.

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6.0 - 8.0 years

2 - 6 Lacs

Mumbai

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We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and consulting, with excellent analytical and problem-solving skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and inform decision-making. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT services and consulting industry trends and best practices. Excellent communication, interpersonal, and project management skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement methodologies and tools. Strong problem-solving and critical thinking skills. Ability to work collaboratively in a fast-paced environment.

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6.0 - 8.0 years

5 - 9 Lacs

Pune

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We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing complex processes. Roles and Responsibility Manage and oversee the development, implementation, and improvement of business processes. Analyze and identify areas for process improvement and implement changes to increase efficiency and productivity. Collaborate with cross-functional teams to ensure seamless execution of processes. Develop and maintain process documentation and standard operating procedures. Monitor and report on process performance metrics and recommend improvements. Ensure compliance with regulatory requirements and industry standards. Job Requirements Proven experience as a Process Manager or similar role with a minimum of 6 years of experience. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills with the ability to collaborate with stakeholders. Experience with process improvement tools and techniques such as Lean Six Sigma or Black Belt.

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6.0 - 8.0 years

3 - 7 Lacs

Mumbai

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We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical solutions to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports and presentations to stakeholders. Stay current with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Experience with data analysis tools and technologies. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and critical thinking skills. Ability to collaborate effectively with others.

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6.0 - 9.0 years

3 - 7 Lacs

Mumbai

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We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-9 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical processes to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports and presentations to stakeholders. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Proficiency in data analysis tools and technologies. Strong problem-solving and critical thinking skills. Experience working with large datasets and developing predictive models.

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1.0 - 3.0 years

2 - 6 Lacs

Chandigarh

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We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis to inform business decisions. Identify trends and patterns in large datasets to drive business growth. Provide expert-level support for data-related queries and issues. Develop and implement process improvements to increase efficiency and productivity. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills for effective collaboration. Experience with data analysis tools and technologies is required. Ability to think critically and make informed decisions based on data insights.

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6.0 - 8.0 years

3 - 7 Lacs

Mumbai

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We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., located in [location to be specified]. The ideal candidate will have 6-8 years of experience in the IT Services & Consulting industry, with expertise in [specific skills or technologies]. Roles and Responsibility Collaborate with cross-functional teams to analyze complex data sets and provide actionable insights. Develop and maintain databases and spreadsheets to track key performance indicators. Design and implement process improvements to increase efficiency and productivity. Provide expert-level support for data analysis and reporting. Develop and maintain technical documentation for data analysis processes. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong analytical and problem-solving skills, with attention to detail. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Experience with data visualization tools such as Tableau or Power BI. Strong understanding of data modeling and database design principles. Ability to work in a fast-paced environment with multiple priorities and deadlines.

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1.0 - 4.0 years

2 - 6 Lacs

Pune

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Responsibilities Serve as the first point of contact for internal users seeking technical assistance over the phone or email or any other medium Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by users Walk the users through the problem-solving process Responding to client support requests. Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Direct unresolved issues to the next level of support personnel Provide accurate information on IT services and application and support mechanisms Record events and problems and their resolution in logs Follow-up and update user status and information Pass on any feedback or suggestions by users to the appropriate internal team Identify and suggest possible improvements to procedures Eligibility Requirements: Proven experience as ahelp desk technicianor other support technician role Tech savvy with working knowledge of MS office, Teams/Zoom, and remote technologies Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Excellent communication skills Good written and verbal communication skills. Customer-oriented and cool-tempered Bachelors degree / Masters degree

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1.0 - 4.0 years

2 - 6 Lacs

Mohali

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The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Candidate must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Associate Process Manager Responsibilities Must have Transactional Quality experience Monitor and evaluate voice interactions between customer service representatives and customers to ensure adherence to quality standards and company guidelines. Analyse voice transcripts for accuracy, completeness, and compliance with established protocols and procedures. Identify and assess customer service representatives' performance gaps and areas for improvement based on quality metrics and performance standards. Provide constructive and timely feedback to customer service representatives on their voice interactions, highlighting areas of strength and areas needing improvement. Collaborate with the training team to develop and deliver training programs to address knowledge and skill gaps identified during quality evaluations. Maintain accurate records of quality evaluations, performance metrics, and feedback provided to customer service representatives. Generate comprehensive reports on quality performance, trends, and improvement opportunities for management review. Participate in calibration sessions with other quality analysts to ensure consistent evaluation and scoring of voice interactions. Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews

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1.0 - 4.0 years

2 - 6 Lacs

Mumbai

Work from Office

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Design and implement new processes and procedures to enhance overall organizational efficiency. Provide training and support to team members on new processes and procedures. Monitor and control processes to ensure compliance with company standards and regulations. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret complex data. Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders. Ability to work in a fast-paced environment and adapt to changing priorities. Strong leadership and team management skills, with experience supervising and mentoring team members. Experience with process improvement tools and techniques, such as Lean Six Sigma or Black Belt. A graduate degree is required for this position.

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1.0 - 4.0 years

2 - 6 Lacs

Pune

Work from Office

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and improve existing processes to increase efficiency and productivity. Develop and implement new processes to enhance customer satisfaction and service quality. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Analyze data and metrics to measure process performance and make informed decisions. Implement process improvements to reduce costs and increase revenue. Ensure compliance with company policies and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills to identify areas for improvement. Ability to work collaboratively with cross-functional teams to achieve business objectives. Strong communication and interpersonal skills to effectively communicate with stakeholders. Experience with process improvement tools and techniques such as Lean or Six Sigma. Strong knowledge of industry trends and best practices in process management.

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2.0 - 5.0 years

4 - 8 Lacs

Pune

Work from Office

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and effective. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and collaboration skills, with the ability to work with cross-functional teams. Ability to prioritize tasks and manage multiple projects simultaneously. Strong leadership and team management skills, with the ability to motivate and guide team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma.

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3.0 - 7.0 years

5 - 9 Lacs

Mumbai

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We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing complex processes. Roles and Responsibility Manage and oversee the development, implementation, and improvement of business processes. Analyze and identify areas for process improvement and implement changes to increase efficiency and productivity. Collaborate with cross-functional teams to ensure seamless execution of processes. Develop and maintain process documentation and standard operating procedures. Monitor and report on process performance metrics and provide recommendations for improvement. Ensure compliance with regulatory requirements and industry standards. Job Requirements Proven experience in process management with a minimum of 6 years of experience. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize multiple tasks. Strong communication and interpersonal skills with the ability to collaborate with stakeholders. Experience with process improvement tools and techniques such as Lean or Six Sigma is preferred.

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1.0 - 4.0 years

2 - 6 Lacs

Mumbai

Work from Office

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement and maintain quality control measures to ensure high-quality output. Lead and motivate a team of process managers to achieve goals and objectives. Identify and mitigate risks associated with processes and implement contingency plans. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively with cross-functional teams and stakeholders. Strong communication and interpersonal skills, with the ability to lead and motivate teams. Experience with process improvement tools and techniques, such as Lean or Six Sigma. Strong knowledge of quality control measures and assurance methodologies.

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10.0 - 15.0 years

20 - 30 Lacs

Visakhapatnam

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Lead a team to drive excellence in investigation, compliance, and continuous improvement. • Continuously improve capabilities for manufacturing operations. • Prioritize timely investigation and operational improvement with a strong focus on results. • Identify root causes using the right investigation tools and implement effective CAPA (Corrective and Preventive Actions). • Work on procedural gaps to prevent deviations. • Develop a compliance mindset within the team. • Strengthen integrity and right-first-time culture within the team. • Identify improvement opportunities in processes and procedures, removing non-value-added steps. • Use operational excellence tools to identify and minimize all kinds of losses. • Coach colleagues on operational excellence tools and drive projects for capacity improvements. • Regularly update data in management information systems (MIS). • Analyze data available in the production system and take appropriate action. • Conduct TPM (Total Productive Maintenance) and continuous improvement meetings regularly. • Develop subject matter expertise for internal and external audits. • Identify compliance and operational discrepancies through regular Gemba walks. • Understand OEE (Overall Equipment Effectiveness), Lean, and Six Sigma methodologies.

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9.0 - 13.0 years

1 - 6 Lacs

Pune

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Lead Associate - Transactional Quality(RTR/ Record To Report/ GL Accounting) - REF74301N_2025166076 Commerce Graduate / PG, Good Communication / Presentation Skills This person will require strong analytical skills, attention to detail, positive professional attitude and the ability to work in a team environment Must have Basic and advanced level MS Excel, Power Point skills Perform Quality Checking for PTP Must be responsible for analyzing data to ensure accuracy Qualifications Graduate / B.Com. / MBA

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7.0 - 10.0 years

6 - 10 Lacs

Mumbai

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Job Responsibilities : Process & quality monitoring for respective technology plants Identify and analyse deviations Perform root cause analysis Propose corrective action and track the status of process improvement Identify opportunities for profit improvement Identify opportunities for product quality enhancement Process design calculations for the improvement schemes Develop process design package using appropriate tools Participate in commercial plant trials Understand and evaluate basic engineering design documents Participate in plant performance audits as per set guidelines Participate in Critical PHAs and turnaround activities of the related plants Validate MoCs to ensure specified standards and codes are followed in calculations Support preparation of stage gate-2 and 3 document for Capital projects Participate in HAZOP of new projects Validate equipment data sheets prepared by engineering contractor Contribute to derive value from technology network Education Requirement : BE/B Tech in Chemical Engineering from a reputed institute Experience Requirement : 4 years of experience with at least 2 years in plant Operations / CTS Skills & Competencies : Analytical ability for problem solving Programming exposure Knowledge of chemical engineering and process technology Ability to plan / discuss results and network under the guidance of a senior colleagues Process design calculations at Skill level Use of process calculation templates at Skill level Simulation skills Use of Six sigma for problem solving Good communication skills Leadership quality with management skills Result Orientation

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0.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager, Insurance Digital Operations This role is critical as we push the client value agenda on end-to-end meaningful thinking for our clients to the next level. The consultative, external perspective that this team is expected to provide to the broader account teams will be very important to transform client operations For the candidates in this role - This role provides the opportunity of working across a range of challenges and client situations, interacting with the account teams (sales & operations) and front-ending with clients. This will require candidates to be extremely self-driven, consultative and well networked with multiple functional teams in the organization as well as high on digital IQ. Responsibilities: . Lead growth and mining in existing Insurance accounts leveraging domain expertise, lean six sigma, digital & analytics transformation . Thought leaders with deep domain expertise in areas of Underwriting Services and Claims Administration, Policy Servicing, Actuarial and Finance & Accounting . Provide Best in class industry view, support existing and new engagements, diagnostics, due diligence, client co-design workshops, transformation engagement. Provide an independent point of view and advisory services . Build new offerings and develop innovative digital assets leveraging RPA, AI and analytics . To bring industry knowledge, world-class capabilities, innovation, and cutting-edge technology to our clients . Define and execute value generation roadmaps for clients leading to a large meaningful impact on clients . Partner with multi-function teams to constantly enrich the engagement with clients . Lead the execution of projects ranging from business diagnostic, organization design, business process design . Create commitment across all involved teams and facilitate buy-in from all important stakeholders . Drive end-to-end thinking and solutions to deliver long term benefits to our clients Qualifications we seek in you! Minimum Qualifications/Skills: . Relevant experience of running a transformation solution deployment in the back and middle office, specific experience in digital / analytics implementation, and awareness of technologies like RPA, AI, Workflow, Data Engineering, Analytics, Six Sigma, and LEAN principals . Ability to Unlearn & Learn continuously . Excellent communication - verbal and written . Good Presentation skills . Consulting project delivery - timeline and milestone management, Stakeholder relationship management . Creative thinking/innovative mind-set . Thrive in uncertainty and manage teams, the customer in an ambiguous environment . Good business acumen and understanding of business issues across focus sectors . Ability to engage senior client management on offerings, emerging issues in focus . Ability to connect the dots linking the processes across the insurance value chain for identifying transformative needs . Relevant experience . Prior solution design, consulting experience, or IT domain consulting experience . Proven track record of driving transformation in client operations . Global perspective and understanding of insurance business marketplace . Project Management Skills . Lean and Six Sigma led transformation Preferred Qualifications/Skills: . Experience with digital tools in Insurance and/or in financial services space . Global Exposure . Digital deployment for large/ medium scale customers preferably in the Insurance domain . Judgment, personal effectiveness, team handling Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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8.0 - 12.0 years

6 - 8 Lacs

Sonipat

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Quality Manager review meetings, maintenance of records and document control. such as internal audits, manage. Experience 8 to 10 years Min Qualification B.tech Company deals in Manufacturing (Mattress) Call & Whatsapp resume 7835904053 Anuj Agarwal Required Candidate profile Urgent requirement Implementation of Quality Management System (QMS) prepared in line of ISO 9001 and guidelines of Quality Council Candidate must be approved lead auditor of ISO 9001.

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5.0 - 10.0 years

6 - 12 Lacs

Bengaluru

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Role: Specialist - Sales Trainer (Mandate : strong experience into Sales cycle and trainer) Experience: 5-10 Years Location: Bangalore About MarketStar In everything we do, we believe in creating growth for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and cant wait to discuss how we can help you find growth! Job Description We are seeking a dynamic Specialist Sales Trainer to develop, deliver, and continuously improve sales training programs that span the entire sales funnelfrom prospecting and lead qualification to negotiation, closing, and post-sale customer success. The ideal candidate brings both strategic insight and tactical experience to build a high-performing sales force aligned with our revenue goals. Key Responsibilities Training Design & Delivery: Design and deliver end-to-end sales training programs for SDRs, AEs, and Account Managers. Tailor content for each stage of the funnel: lead gen, discovery, demo, negotiation, closing, and renewal. Create role-specific learning paths (e.g., for BDRs vs. closers). Onboarding & Ramp-up: Develop structured onboarding for new hires to accelerate time-to-productivity. Establish ramp-up KPIs and milestones. Ongoing Development: Run regular skill-boosting workshops (e.g., objection handling, demo techniques, multi-threading accounts). Provide coaching and feedback through call shadowing and role-plays. Sales Tools & Process Training: Train teams on CRM (e.g., Salesforce, HubSpot), outreach tools (e.g., Salesloft, Outreach), and lead scoring systems. Align training with current GTM motion and playbooks. Collaboration: Partner with Sales, Marketing, RevOps, and Product teams to ensure alignment of messaging and buyer journey. Incorporate feedback from sales leadership into training iterations. Measurement & Impact: Track and report on training effectiveness using KPIs (conversion rates, win rates, time to close, quota attainment). Continuously optimize programs based on performance data. Required Qualifications 36 years of experience in sales, with 2+ years in a training or enablement role. Strong knowledge of full funnel sales methodologies (e.g., MEDDIC, SPIN, Challenger). Experience in B2B/B2C environments with long and/or complex sales cycles. Exceptional presentation, facilitation, and coaching skills. Proficiency in sales tech stack: CRM, LMS, sales enablement tools. Data-driven mindset with ability to assess training ROI. Preferred Qualifications Sales coaching certification (e.g., Sandler, Miller Heiman). Experience with LMS platforms and content authoring tools. Background in SaaS, Fintech, or similar industries. Familiarity with adult learning principles and instructional design. Whats in it for you? Constant learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to comprehensive health insurance, generous leave policy, COVID support, vaccination drives, well-being sessions, real-time grievance redressal, and work flexibility. Fast-track growth for high-potential individuals. Opportunities to work with the worlds leading brands. Over 60% homegrown leaders. Customized training for personal and professional development. We are an equal opportunity employer and believe a diverse workforce is central to our success. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. Disclaimer MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately.

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2.0 - 6.0 years

3 - 6 Lacs

Halol

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Sr. Exe AM Business Excellence- West: About CMR: CMR Green Technologies Limited formerly known as Century MetalRecycling Limited is Indias largest producer of Aluminium and Zincdie-casting alloys with a combined annual capacity of over approx. 4, 18, 000MT per annum. Since its inception in 2006, it has maintained itsfast-paced growth by leveraging the latest technology and continuousimprovement. CMR, which recycles aluminum scrap to make alloy, has 28-30 percent market share in India and is nearly three timeslarger than its nearest competitor. We are having strong presence at PANIndia level (North, West & South) with 13 manufacturing units, 5000 strongworkforce and supplies to major automotive industry in India includingtier one OEMs like Maruti Suzuki, Honda Cars, Bajaj Auto, Hero MotoCorp andRoyal Enfield Motors. Halol & Other West locations Position: FLO Business Excellence Job Band: - A Designation: Executive/Sr. Executive/AM No. of Posts: 01 Department: Business Excellence Reporting to: Area Head BusinessExcellence Qualification: Essential B.Tech/M.tech Mechanical/Electrical/ Electronics/ Metallurgy/ Industrial Engineering Desired: - Degree/Diploma/Certification Course in Production / Experience: Essential: - 3 or more years of experience inBusiness Excellence / Industrial Engineering/ Process Engineering. Desired: - Experience in process improvement, project management, and data analysis, Lean six sigma, 7 QC tools, CAPA, RCA. Job Profile: Review and analyze identified areasof improvement for preparing recommendations on feasibility and scale of theproject. Coordinate with department headsfor conducting audits in energy consumption / maintenance / safety standards, report findings and consequently scope of improvements. Identify process improvementopportunities out of suggestions received from audit findings, Qualityobservations / audits, kaizens, process improvement teams, user departments, ERP, EHS teams, etc. Propose and evaluate feasibility of implementing bestpractices in functions in line with changing external environment CoreCompetencies: Leanmanufacturing, six sigma, 7QC tools, PLC controlling and automations. Costconsciousness Effectivecommunication Teamwork Knowledgesharing and learning. Planningand organization Executionexcellence Resultsorientation General: Age- 25 -30 Years CTC Approx. 3-6 LPA Approx. CTC not a constraintfor suitable Candidate Candidate should not be a frequent Changer. Notice Period: Joining Period Max 30 Days. Wecan Buy Notice Period if required. Location: Vanod :Survey No. 470 & 471, Village Vinod, Taluka Dasada, District SurendraNagar, Gujarat 382750 Railway Station: Surendranagar (93.5km away) Airport: Sardar Vallabhbhai Patel InternationalAirport (104.1 km away) Halol: 455/P1/P1, Village Kambola, Taluka- Savli, Vadodara, Gujarat, India-391510 NearestRailway station: Champaner Railway Station (11.5km away) VadodaraRailway Station (41.5km away) Airport: Vadodara Airport, Gujarat (36km away)

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5.0 - 7.0 years

5 - 9 Lacs

Hyderabad

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We are looking for a seasoned MDM Specialist with 5-7 years of experience in managing enterprise master data, including Item Master, Supplier Master, and Customer Master domains. The ideal candidate will have a strong background in Oracle ERP systems, project operations, and data quality management. This role is critical in ensuring data accuracy, consistency, and governance across business functions. Key Responsibilities: 1. Master Data Management Create, maintain, and amend Item Master, Supplier Master, and Customer Master records in Oracle ERP. Ensure data integrity, standardization, and compliance with internal policies and external regulations. Collaborate with cross-functional teams (Procurement, Sales, Finance, Engineering) to gather and validate master data requirements. Perform root cause analysis and corrective actions for data quality issues. 2. Onboarding & Amendment Processes Manage end-to-end onboarding processes for suppliers and customers, including documentation, validation, and approvals. Handle amendment requests for existing records, ensuring audit trails and version control. Implement controls to prevent duplication and ensure data lifecycle governance. 3. ERP System Expertise Utilize Oracle ERP (EBS, Cloud, or Fusion) for master data operations. Support ERP enhancements, testing, and data migration activities. 4. Project & Operational Management Lead or support MDM-related projects, including system upgrades, data migrations, and process improvements. Develop and maintain project documentation, timelines, and stakeholder communication. Coordinate with IT and business teams to ensure timely and accurate data delivery. Data Extraction, transformation, and load operations experience with any ERP (Preferably Oracle) Knowledge and proven experience with data governance tools. 5. KPI & Quality Management Define and monitor Key Performance Indicators (KPIs) for data accuracy, completeness, and timeliness. Conduct regular data quality audits, profiling, and cleansing activities. Generate reports and dashboards to track performance and identify improvement areas. Drive continuous improvement initiatives to enhance data governance and operational efficiency. bachelors degree in Information Systems, Business Administration, Supply Chain, Mechanical Engineering, or related field. 5-7 years of hands-on experience in MDM roles, preferably in a manufacturing, retail, or supply chain environment. Strong working knowledge of Oracle ERP systems (EBS, Cloud, or Fusion). Proven experience in project management, data governance, and quality assurance. Proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau) is a plus. Excellent communication, analytical, and problem-solving skills. Preferred Skills: Experience with MDM tools (e.g., Informatica MDM, SAP MDG, Oracle DRM). Familiarity with industry data standards (e.g., UNSPSC). Knowledge of compliance frameworks (e.g., SOX, GDPR) related to master data. Certification in Oracle ERP, PMP, or Six Sigma is an advantage.

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4.0 - 8.0 years

12 - 15 Lacs

Bengaluru

Work from Office

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don t settle for the mediocre. Each of us is driven to help improve patients lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Job Summary Job Title - Technical Leader - Drug Products and Sciences Location - Whitefield, Bangalore Shift - General Job Responsibilities and Skills: As Technical Leader, define, organize, plan and lead the projects that are technically complex and cross functional in nature at a global front Lead multi-functional project team for effective collaboration and deliverables Prior experience of managing diverse and cross functional teams at a global front Understanding of regulatory, process development, quality management systems, QbD tools, drug modelling and design of experiments in the field of drugs and medical devices Good knowledge of product development stages, Bio design process and life cycle management in the area of drugs and medical devices Prior experience with the new product and process development in the area of drugs, medical devices and combination drug/device systems Prior track record of translating new ideas to workable and commercially feasible products in the area of drugs and medical devices Being able to anticipate risks/challenges and willingness to deal with ambiguity Sound understanding of invention disclosures and patent filing processes Coordinate and ensure follow-up of technical activities in collaboration with key stakeholders, with respect of project commitment, quality procedures and business needs Propose options and develop action plans for problem-solving, product and process inventions and improvements Establish, maintain and update technical Design documentation according to Good Documentation Practices Fluent with Technical Writing, Documentation and reports generation Influential leadership and ability to flex as the role demands while interacting with internal and external stakeholders Out of the box and critical thinking ability Qualifications Ph.D/Masters in Pharmaceutics, Chemical Engineering, Biology, Biosciences and Biomedical engineering Minimum of 10 years of diverse industrial experience post Ph.D and about 15 years post Masters in the given technical domains of interest Desired if the incumbent had more than one jobs/roles and has interacted with many different global stakeholders in a given role Clear and effective communication (written, oral) and presentation skills. Good stakeholder management (local and global) A proven track record of effectiveness in a fast-paced environment. Proven ability to create results within budget, timeline, and product/project deliverables Skills Demonstrate strong project management and people leadership skills Ability to work independently Can effectively communicate with internal and external customers Demonstrates flexibility and the ability to shift gears between projects comfortably Fluency in English Good knowledge of Design Control documentation and medical writing Sound knowledge of international/regional/national regulations and standards for drugs and medical devices Acquire business acumen with time Experience with Statistics and Six Sigma tools Solid computer skills: email, documentation and collaboration tools: eg WebEx, Teams, Microsoft Office products, etc Reasonable Accommodation

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