AVP- Specialty Insurance (London/UK)

Job Title: AVP- Specialty Insurance (London/UK)

Work Model: Hybrid work setup

Shift: US/UK Shift

CTQ Skills:

• In this role, candidate will be responsible to lead the team of F&A, UWS & Claims resources supporting a large Global Re / Insurance Specialty P&C service provider with presence across UK (London Market), Europe, Bermuda, US and Latin markets.
• This is a niche functional lead role and will manage a span of ~250 UWS, Claims, F&A professionals across RI UWS, INS UWS, Delegated Authority, Claims, R2R, I2C, P2P, FPnA, Tax and Stat Reporting for Assumed and Ceded operations.

Responsibilities:

• Deep domain knowledge in all sub service lines within the Insurance & Reinsurance UWS, F&A Domain for a specialty Insurance service provider.
• Specific requirement on F&A in London Markets Delivering Value through transformation initiatives, ensuring Zero Surprise operations and Growing business with client.
• Deliver Tech and Data Analytics enabled operations on Transaction / outcome commercials.
• Adhering to client & contract requirements, manage client relationship independently till CXO levels and work with the client organization to ensure common objectives are delivered.

Qualifications Minimum:

• Lead the complete ambit of outsourced operations for UWS, & F&A to ensure high levels of customer satisfaction for both functional and CXO stakeholders Groom and enable career progression while encouraging client culture (CI2).
• Achieve /exceed retention targets and driving continuous up skilling within teams.
• Collaborate and work globally with other business leaders and functional leaders to build and commercialize existing and new product offerings.
• Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda.
• Must be able to work with cross functional teams like Operations, HR, Service Line, Digital, Transformation, Transitions, etc.
• Pro-active, ability to trouble shoot, work through organizational change scenarios.
• Implement appropriate mechanisms to identify, understand and bring up performance gaps and/or performance breakthroughs.
• Develop and implement improvement plans to close performance gaps. Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization.
• Experience to manage end-to-end client service delivery and P&L Intellectual agility and analytical outlook  

Preferred Qualifications:

• Qualified Chartered Accountant or Graduate / Postgraduate from top Commerce colleges would be desirable in the potential candidate.
• Extensive years experience in managing F&A operations and out of this last 4-5 years in managing large teams and end-to-end service delivery

Must haves:

• Experience in P&L Management, Growth Operations, and Client Management.
• Candidate to have experience in F&A with Underwriting/ Reinsurance.
• Experience in Insurance should have managed multiple transitions  

Ideal Candidate Profile:

• Experience in F&A and Insurance Operations
• Experience in London Markets will be added advantage.
• Experience in transformation and a good understanding of Gen Ai Candidate should be able to drive client & Internal stakeholder conversations.
• Seasoned AVP’s should have Insurance background Span of 150-200+ is good to have.

sunidhi.manhas@portraypeople.com