2032 Six Sigma Jobs - Page 28

As a key member of the Quality division at Mahindra Last Mile Mobility Limited, you will be responsible for overseeing all eVehicle platforms, dedicating your expertise to ensuring product excellence. Your duties will include managing field failures and proposing improvements to enhance the overall quality of our products. You will prepare and present monthly Management Information System (MIS) reports detailing field quality KPIs, enabling informed decision-making processes. This role also involves coordination with service and dealer teams to address and upgrade field failure activities effectively. Additionally, you will conduct dealer visits to gather customer feedback that will further optimise product performance. Your analytical skills will be instrumental in performing comprehensive field failure analysis across various models with a focus on electrical, electronics, and mechanical aspects. Following up and coordinating with the Cross-Functional Team (CFT) is crucial for the implementation of Corrective and Preventive Actions (CAPA), ensuring action effectiveness aligned with quality objectives. Facilitating weekly meetings with the CFT will allow you to drive corrective actions and collaborate on emergent quality concerns. Your capability to present findings and recommendations to personnel at all levels, including senior management, will be invaluable. Furthermore, you will be involved in deploying lessons learned for upcoming product launches and participating in New Model testing and development, contributing significantly to design failure mode and effects analysis (DFMEA) and design verification plans (DVP). Experience You will bring between 5 to 8 years of experience in the automotive sector, having obtained a Bachelor of Engineering (BE/B.Tech) degree in Electrical or Electronics. Your depth of industry knowledge will support your success in this role, as will your hands-on experience in addressing field quality issues and implementing effective solutions. A strong background in analysis and troubleshooting will be essential as you collaborate with various teams to enhance product reliability and customer satisfaction. Industry Preferred We are particularly interested in candidates coming from the Automotive Original Equipment Manufacturer (OEM) sector or individuals with experience working at Tier One automotive suppliers. Exposure to the latest technologies and methodologies in the automotive industry will be advantageous as you navigate the complexities of eVehicle platforms and contribute to their enhancement. Qualifications A solid foundation in engineering, specifically a Bachelor of Engineering (Electrical/Electronics), is required for this position. Your educational background should be complemented by relevant training in quality assurance and automotive standards. Familiarity with quality assurance tools and methodologies will further bolster your qualifications. General Requirements In addition to technical proficiency, we seek candidates with a strong awareness of quality tools, including the New Seven Quality Control (7QC) techniques, 8D problem-solving methodologies, and a Yellow Belt certification in Six Sigma. Knowledge of quality management systems such as IATF 16949 and ISO 9000 & 14000 certifications is expected, along with capabilities as a certified internal auditor. Proficiency in data analysis and problem-solving software tools, such as QlikView and Power BI, is a valuable asset that will set you apart in our dynamic environment.

Associate Level 1 will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables. Solid functional understanding of the business is recommended along with strong knowledge of products related to Settlement/Corporate Action/Trade Processing. Experience in working with Intellimatch/TLM will be an additional attributes. The candidate should have hands on experience in cash & securities reconciliation process. All static and migrations should be managed with respect to reconciliation requirements. Solid technical understanding of the business is expected, including strong knowledge of TLM/ SmartStream/ Intellimatch system. Demonstrated commitment to continuous process improvement is a key driver and prior exposure to Lean and Six Sigma is welcome. He/ She will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients. He/ She should play a SME role for any complex/ technical issues arise in daily BAU in reconciliation and provide expert advice to other aligned business lines for which reconciliation is performed. Regular interaction with the Team Lead/ Assistant Manager of BAU reconciliation for improving the quality of reconciliation produced to business. He/ She should be able to articulate well and communicate well across all levels in the organization. Ensure all the transactions are performed within the agreed timelines without errors and mistakes. Maintain Communication Channels with internal peer groups and business teams. Ensure to get cross trained within process and transfer the Knowledge transfer between the team and processes is happening on periodic basis. Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members. Ensure to be updated with the procedure document and User Guides. Evaluate and update documented procedures to ensure they are complete, accurate and current. Accountable to Maintain the BCP / BIA documents Contribute to maintain the BCP documentation for the entity: Keep up to date the list of members of staff involved in the BCP (including alternates) according to the needs expressed: Inform regularly and spontaneously the BC Manager on all relevant information impacting the business continuity plan Ensure that every employee knows the procedure to evacuate and knows where the safe assembly point is Escalate unresolved open items to the Team lead / Assistant Manager. - Understand the business structure within BNP, along with the process. Primary Responsibilities Handling the reconciliation process and related activities for Clearing and Custody Services/ Investment Fund Services/ Middle Office Position business respectively. Identifying missing balance, trail balance, proof difference and resolving all variances to reach resolution in a timely manner. Performing a range of daily, weekly, monthly & quarterly reconciliations across all the business lines. Performing a range of daily, weekly, monthly & yearly controls to ensure feeds & related net transactions are in place Providing user training as required, improving the understanding of the control aspects of Intellimatch/ TLM within the business. Investigating any open breaks and work with business team and any external parties for resolution. Identifying the reconciliation deviation/ backlogs in terms of process and having the discussion with BAU Manager to execute the correction process via BAU team. Assist with various ad-hoc projects and new initiatives within the team. Escalate unresolved open items to the Team lead / Assistant Manager. Preparing the maintenance & control reporting to senior management and audit. Should gain knowledge in various Swift Message Types, especially MT940/950 and MT535/536 and ensure to understand the details available in these messages. Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and Sub custodians in order to improve auto matching in Intellimatch/ TLM. Provide on the job training for new recruits, updating job procedures from time to time and collating information on the status and progress of tasks to the onshore location. Track and maintain all the issues arising in the process and adhere to proper escalation matrix for resolution. Ensure all the process changes are discussed with team and tracked in the tracker appropriately. Identify the possibilities and create various rules to increase the percentage for the automatic matching process in Intellimatch/ TLM. Responsible for the internal integrity of the automated reconciliation via Intellimatch/ TLM. Maintaining the static data in Intellimatch/ TLM databases including new accounts set-ups, department setup, matching rules, and other static data. Liaising with other departments to ensure aged breaks are properly commented with the current status and resolved in timely manner. Handling all types of rejects batches and formatting the files as per the requirement of Intellimatch/ TLM. Manual import of files via Recollector Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch/ TLM. Liaising with IT for any discrepancies or changes in the flat files received for import. Building strong control mechanism for reconciliation unit in consultation with manager which should result in mitigating the risk. Maintain Communication Channels with internal peer groups, within GSO & ISPL and with spoke locations. Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members. Primary Working Relationships The Candidate will report to the Process Lead/Assistant Manager of the process. Actively participate in all huddles and internal meetings. The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients. The position interacts with International Team Members of BNP Group. Contributing Responsibilities Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC. Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction. Technical & Behavioral Competencies - College Degree, preferably a Masters degree in Commerce or MBA (Finance) Strong verbal and written English skills required. Ability to converse clearly with internal and external staff. Minimum 2 years of experience in reconciliation background in investment banking domain and/or prior related industry for an Associate Level 1. Mandatory hands on experience of reconciliations applications like Intellimatch, TLM and SSR (Minimum of 1 yr) - Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. - Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines. - Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required. - To be based in Chennai and prepared to travel if required. - Must be prepared to work in any shift supporting business Requirements. - Identify Operational Risk Areas within the Client Business Revenue Process. - Supervise, Monitor, Control and Co-ordinate all activities in the department. Client Focus & Adaptability: Client Focus: Be pro-active in developing customer relations by understanding and responding to customer needs. Strive continually for customer satisfaction and focus on Client Delight. Commit/Promise only what can be delivered by keeping Banks interest in mind. Try to identify the real needs of the customer, including those not necessarily stated. Advise/Educate the clients staff on formulation of data which suits to BNP Applications. Adaptability: Always look for ways to improve services and processes Be able to adapt to different markets and different clients evolution Integrity, trust & fairness Acts with integrity in all interactions with colleagues, team members and clients. Promises only what can be delivered, managing expectations and honors commitments, and, has committed to ethical practices in all interactions and relationships. Treats others fairly, showing respect and courtesy. Builds trust by responding openly, genuinely and consistently to others.

About The Role Skill required: Sales Operations - Sales Enablement Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "- Exceptional leadership, team-building and motivational skills- Should have worked with ""C"" level of the organisation- Gained substantial experience in the technology (High Tech and Software) sector, driving initiatives that improved online presence and customer engagement on a global scale- Result oriented leader managing teams of 300+ HC working in remote and hybrid environment.- Deep expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Successfully navigated and collaborated across diverse cultural landscapes in Americas, Europe and AsiaPacific, enhancing cross-border teamwork and communication- Proven record in complex problem solving and executive escalation management- Strong analytical and logical skills to interpret metrics and drive actionable insights- Fostering the teams with the mindset of innovation, out of box approach and use of new age technologies- Proficiency in change management, negotiation, and influencing stakeholders- Exceptional verbal and written communication skills, with fluency in English""- Project & Program Management- Six Sigma and/or delivery excellence industry practices or programs- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills- Commitment to quality- Negotiation skills- Process-orientation- Thought Leadership"ERP Skills: Salesforce, SAP (S4 Hana)Mandatory:PMPi certification or experienceOptional:Certified Black belt Six SigmaAdditional ERP skills (preferred):Incentive, Pricing, Order booking and fulfillment tools Roles and Responsibilities: "Strategic Operations Leadership:Use forecasts and budget data to make informed decisions that drive success. Standardize business and people processes across sites for maximum efficiency and scalability. Design and implement operational strategies that optimize performance globally. Oversee infrastructure, facilities, and staffing to meet evolving business needs. Service Excellence & OptimizationMonitor operational metrics and analyze data to assess service quality and identify areas for improvement. Understand customer perspectives to enhance service delivery and ensure successful outcomes. Continuously enhance service procedures, policies, and standards to exceed customer expectations. Foster a culture of best-practice sharing within the Global Operations community. Understand customer perspectives to enhance service delivery and ensure successful outcomes. Workforce & Team ManagementBuild and lead a high-performing team of Operations and Site Managers. Assign responsibilities, provide mentorship, and encourage innovation for maximum impact. Oversee workforce management to meet SLAs, ensuring speed, quality, and efficiency targets are achieved. Champion HR best practices to create a positive, safe, and legally compliant work environment. Collaboration & InfluencePartner with Delivery Leadership, Department Heads and Country Leads to align strategies with company goals. Encourage cross-functional collaboration to identify and seize new revenue opportunities. Stay informed on industry trends to guide decision-making and keep operations future-ready. " Qualification Any Graduation

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. The Analyst will deliver analysis of operational performance in order to support performance improvements. The Analyst will assess processes that have an impact on key operational metrics and customer satisfaction scores. The Analyst will be part of a team that works alongside stakeholders to interpret performance trends, determine root causes and design/help implement performance improvement efforts. Responsibilities: Reviews operational metric results and customer satisfaction results on daily/weekly/monthly basis to identify trends in performance Utilizes tools such as Excel, cross-tabs, Power BI, Tableau or other tools to analyze qualitative and quantitative data Interprets the data to tell a story that answers business questions; looks for the so-what behind the numbers Effectively communicate analysis in a way that business stakeholders understand Proactively identifies performance gaps and analytic focus and manages deliverable schedules; meets delivery timelines Coordinates data collection, cleansing, and merging of data from separate streams Builds relationships with key stakeholders in Operations, quality, training, in order to understand processes and identify gaps that may be contributing to lower key metric results Facilitates and conducts root cause exercises, such as, but not limited to: slicing of data, transcript reviews, verbatim analysis, round tables, and process documentation Aids in developing, execution, and measuring operational changes that are expected to improve results Presents key insights, solution recommendations, business cases and action plans to internal/external stakeholders Consistently provides updates and progress of action plans and activities Profile Bachelordegree in related field from a four-year college or university with two-three years related experience Strong problem-solving skills Project Management skills Works well with minimal supervision yet uses appropriate resources Good written and oral communication skills Ability to communicate with all levels of management Ability to travel periodically Experience with contact centers and customer satisfaction is preferred Experience with statistical concepts and applications; knowledge of predictive modeling a plus Six Sigma training and green belt certification a plus Python and PowerBI experience a plus People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to FTADAAA@conduent. com . You may also click here to access Conduents ADAAA Accommodation Policy .

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Manager - Logistics Transformation in Pune, India. Were seeking an experienced Logistics Transformation Manager to lead the transformation of our logistics operations. The successful candidate will be responsible for developing and implementing logistics strategies, improving process efficiency, and driving cost savings. What a typical day looks like: Develop and implement logistics strategies : Align logistics operations with business objectives, and develop strategies to improve efficiency, reduce costs, and enhance customer satisfaction. Process improvement: Identify areas for improvement and implement changes to optimize logistics processes, including transportation, warehousing, and inventory management. Cost savings initiatives: Identify opportunities for cost savings and implement initiatives to reduce logistics costs, such as transportation optimization, inventory reduction, and supplier negotiations. Stakeholder management: Collaborate with internal stakeholders, including sales, operations, and finance, to ensure logistics operations meet business needs. Project management: Lead logistics transformation projects, including project planning, execution, and monitoring. Data analysis: Analyze logistics data to identify trends, opportunities for improvement, and measure the effectiveness of logistics operations. Technology implementation: Evaluate and implement logistics technology solutions in line with current industry trend & Technologies. Team management: Lead and develop a team of logistics professionals, providing guidance, coaching, and training as needed. The experience we re looking to add to our team: Experience: 15+ years of experience in logistics or supply chain management, with a focus on transformation and process improvement in GCC/ GBS/ Manufacturing Industry Must have developed & implemented Logisitics digitization, Integration projects with substantial cost benefits Education: Bachelors degree in logistics, supply chain management, or a related field. Six Sigma, PMP certification will be added advantage Skills: Strong analytical, problem-solving, and project management skills, with excellent communication and stakeholder management abilities. What you ll receive for the great work you provide: Health Insurance PTO #LI-RR1 RR03 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex. com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

LocationNoida DesignationPlant Head/General Manager Experience15-20 Years As thePlant Head/General Managerof our manufacturing division, you will be responsible for overseeing all aspects of production, ensuring efficiency, quality, and safety standards are met. Reporting directly to the Director, you will lead a dedicated team and drive continuous improvement initiatives to enhance operational excellence. Key Responsibilities: Lead and manage all activities within the manufacturing plant, including production planning, scheduling, quality control, and safety compliance. Develop and implement strategic plans to optimize manufacturing processes, improve efficiency, and reduce costs. Promote a culture of continuous improvement by implementing Lean manufacturing principles, including 5S, Kaizen, and Six Sigma methodologies. Collaborate with cross-functional teams to streamline processes, address production challenges, and ensure timely delivery of products to customers. Monitor key performance indicators (KPIs) to track production performance, identify areas for improvement, and implement corrective actions. Ensure compliance with regulatory requirements, quality standards, and environmental health and safety regulations. Lead and develop a high-performing team, providing guidance, coaching, and training to enhance skillsets and foster professional growth. Drive initiatives to enhance product quality, reliability, and customer satisfaction. Implement and maintain systems for inventory management, material procurement, and resource allocation to support production operations. Oversee maintenance activities to ensure equipment reliability and minimize downtime. Prepare and present regular reports on production performance, efficiency improvements, and key initiatives to senior management. Skills Required: Minimum 15 years of experience in manufacturing operations, with significant exposure to production processes. Bachelor's degree in Engineering or advanced degree or relevant certifications preferred. In-depth knowledge of manufacturing processes, quality management principles, and Lean manufacturing methodologies. Proven leadership and people management skills, with the ability to inspire, motivate, and develop teams. Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. Experience in implementing continuous improvement initiatives and driving operational excellence. Proficiency in MS Office Suite and ERP systems; experience with SAP or similar platforms is desirable. Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels. Demonstrated ability to prioritize tasks and manage multiple projects in a fast-paced environment. Commitment to safety, quality, and customer satisfaction Required Candidate Profile : Bachelor's degree in Engineering or related field; advanced degree or relevant certifications preferred. Minimum 15 years of experience in manufacturing operations. Proven track record of driving operational improvements and achieving results. Strong leadership and team-building skills, with the ability to motivate and develop a diverse team. Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions. Detail-oriented with a focus on quality and continuous improvement. Ability to thrivein a dynamic and fast-paced environment, with a hands-on approach to problem-solving.

Electrical engineer II required for Design and Development group, working on Aerospace projects; such as electromechanical actuators, electric motors, power conversion products, motor drives etc. Additional responsibilities may include support on task planning, resolving technical problems with the customer, documentation as per aero standard and technical design / reviews with both internal & external customers. PhD or Masters or bachelor s degree in electrical from a reputed university, Preferably IIT s/IISc/NIT s Industrial Relevant Experience: 3 - 5 years or PhD candidate with research/development experience - in design, analysis and development of low frequency electromagnetic devices /machines Thorough knowledge of electromagnetic devices (Solenoids, Sensors, Transformers, Electric Machines etc. , ) and Motor Drives etc. , Working knowledge, design from first principles, development and analysis of electric machines (Axial flux, radial flux BLDC, SRM etc) and Solenoids Knowledge on Magnetic sensors (LVDTs), and/or Torque Motors will be of added advantage. Knowledge of power electronic devices, converters, drives, power supplies and control electronics is desirable. The candidate shall be familiar with simulation tools for electromagnetic design: Ansys Maxwell, MotorCAD. Familiarity with ANSYS, NX, PSIM, PSPICE, MATHCAD and MATLAB simulation tools is a plus Work experience/knowledge as a member of a design team and shall be aware of product lifecycle, manufacturing, functional and qualification testing Shall be able to independently take up the design from Concept up to Qualification Familiarity with Six Sigma tools Strong oral and written communication skills with employees at all levels. Goal planning skills; team player skills; self starter. Candidate with innovative inclination and come up with IDF, Tech development ideas PhD or Masters or bachelor s degree in electrical from a reputed university, Preferably IIT s/IISc/NIT s Industrial Relevant Experience: 3 - 5 years or PhD candidate with research/development experience - in design, analysis and development of low frequency electromagnetic devices /machines Thorough knowledge of electromagnetic devices (Solenoids, Sensors, Transformers, Electric Machines etc. , ) and Motor Drives etc. , Working knowledge, design from first principles, development and analysis of electric machines (Axial flux, radial flux BLDC, SRM etc) and Solenoids Knowledge on Magnetic sensors (LVDTs), and/or Torque Motors will be of added advantage. Knowledge of power electronic devices, converters, drives, power supplies and control electronics is desirable. The candidate shall be familiar with simulation tools for electromagnetic design: Ansys Maxwell, MotorCAD. Familiarity with ANSYS, NX, PSIM, PSPICE, MATHCAD and MATLAB simulation tools is a plus Work experience/knowledge as a member of a design team and shall be aware of product lifecycle, manufacturing, functional and qualification testing Shall be able to independently take up the design from Concept up to Qualification Familiarity with Six Sigma tools Strong oral and written communication skills with employees at all levels. Goal planning skills; team player skills; self starter. Candidate with innovative inclination and come up with IDF, Tech development ideas

Responsibilities & Key Deliverables Quality assurance - build Quality in processes through PFMEA, Mistake proofing, SPC, CAPA, etc for FTR, ETR and DCE Resolution of critical and chronic Quality issues. Process planning for changes in existing products (including CRE) and support productionisation of new products. Capex budgeting to improve PQCDS by replacement /addition of equipment with appropriate technology Monitor and control implementation of planned Capex from need justification till commissioning of equipment and MOP achievement. Productivity improvement - Manpower optimisation and capacity enhancement. Lean manufacturing Lead time reduction, VAR improvement. implementation of TPM initiatives. Innovations, Continuous improvement, Problem solving. TQM - Ensure adherence and improvement in Quality systems - PPAP, Process Mapping and Process flow, control Plan, SOP, etc. Cost saving through improvement projects Preferred Industries Manufacturing Manufacturing and Pr Manufacturing & Trad Education Qualification Bachelor of Engineering in Mechanical; Bachelor of Engineering in Production; Bachelor of Engineering General Experience 5 to 8 years in Manufacturing out of which 3 to 4 years in Process Engg. / Mfg. Engg. would be preferred Critical Experience System Generated Core Skills Quality Assurance (QA) Process Failure Mode Effects Analysis (PFMEA) Statistical Process Control (SPC) Six Sigma Process Planning Certified Reliability Engineer (CRE) Budgeting Installation & Commissioning Commissioning Productivity Improvement Capacity Enhancement Lean Manufacturing Continuous Process Improvement Total Productive Maintenance (TPM) Continuous Improvement Total Quality Management (TQM) Quality Management System (QMS) Production Part Approval Process (PPAP) Process Mapping Control Plan - Quality Management Cost Optimization System Generated Secondary Skills

Job Description Job Title: Test Manager - Quality Assurance Location: Bangalore, India Job Summary: The Testing Delivery Manager will be a pivotal leader responsible for the strategic direction, execution, and continuous improvement of our global testing delivery operations, with a specific focus on ensuring the highest standards of quality. Based in Bangalore, this role will lead a globally distributed team and will be instrumental in shaping our delivery methodologies, enhancing client satisfaction, and driving operational excellence. The ideal candidate will be a seasoned delivery leader with a strong background in quality assurance, a proven track record of managing large-scale global teams, and a passion for delivering exceptional client outcomes. This role requires strong business acumen, exceptional communication skills, and the ability to collaborate effectively across various departments and geographies. Responsibilities: Strategic Leadership and Vision: Develop and implement a global strategy for testing delivery services that aligns with the companys overall business objectives and emphasizes quality assurance as a core differentiator. Define and champion global testing standards, processes, and best practices, with a strong focus on quality control and quality assurance methodologies. Anticipate future industry trends and proactively adapt testing strategies to maintain a competitive edge in quality and efficiency. Drive innovation in testing methodologies and tools to enhance quality, efficiency, and client experience. Delivery Management: Establish and maintain a robust global testing framework for all client delivery services. Define key testing metrics, establish targets, and implement mechanisms for monitoring, measuring, and reporting on testing quality. Lead the development and implementation of testing processes, including audits, reviews, and feedback loops. Drive a culture of continuous improvement in testing across all delivery teams and processes. Ensure compliance with relevant industry standards and regulations. Client Relationship Management: Act as a senior point of escalation for critical client testing issues, ensuring timely and effective resolution, with a focus on maintaining client satisfaction and trust. Foster strong relationships with key clients, understanding their business needs and ensuring testing services consistently meet and exceed expectations in terms of quality. Collaborate with Business Managers, Delivery Managers, and Sales teams to ensure a seamless transition from sales to testing delivery and to identify opportunities for service expansion and quality enhancement. Gather client feedback on testing quality and use it to drive improvements in processes and methodologies. Team Leadership and Development: Lead and mentor a global team of testing professionals, fostering a high-performance culture focused on quality, collaboration, and accountability. Define organizational structures and resource plans to effectively support global testing operations and quality assurance initiatives. Develop and implement training and development programs to enhance the skills and knowledge of the testing team, particularly in quality assurance practices. Promote a positive and inclusive work environment that encourages innovation, continuous learning, and professional growth. Operational Excellence: Monitor and analyse key performance indicators (KPIs) related to testing quality, efficiency, and client satisfaction, taking proactive measures to address any issues or areas for improvement. Build consistent, relevant and continuously adapting client-facing delivery dashboards to gather relevant data and present relevant updates to Delivery Managers and clients as often as necessary. Optimize testing processes and workflows to improve efficiency, reduce costs, and enhance the overall quality of service delivery. Implement and leverage technology solutions to automate and improve testing processes and quality control measures. Design, implement, monitor and improve all necessary client engagement governance including Weekly, tactical, operational reviews Monthly engagement reviews Quarterly partnership, relationship and innovation reviews Develop and manage budgets for the global testing delivery services organization, ensuring cost-effectiveness and efficient resource allocation. Cross-Functional Collaboration: Collaborate closely with Product Development, Engineering, and other internal teams to ensure alignment between product roadmaps, testing capabilities, and quality standards. Work with Legal and Compliance teams to ensure testing processes adhere to all relevant regulations and contractual obligations. Partner with People & Talent to attract, develop, and retain top talent within the testing delivery organization. Reporting and Communication: Provide regular reports to senior management on the performance of global testing delivery services, including key quality metrics, risks, and opportunities. Communicate effectively with internal and external stakeholders on testing status, quality initiatives, and any potential issues Qualifications Bachelors degree in a relevant field (e.g., Business Administration, Computer Science, Engineering). Masters degree preferred. Minimum of 10 years of progressive experience in testing delivery services

PureSoftware is looking for L2 Application Support Professional to join our dynamic team and embark on a rewarding career journey Provide second-level support for business-critical applications by diagnosing and resolving incidents, service requests, and technical issues escalated from L1 support Monitor application performance, system logs, and alerts to proactively identify potential problems and ensure system stability Collaborate with development, infrastructure, and third-party vendors to troubleshoot and resolve complex application issues Perform root cause analysis (RCA) for recurring issues and recommend permanent fixes to improve system reliability Manage user access, configuration changes, and minor enhancements while ensuring adherence to change management policies

Oversee daily operations, production processes in machine shop. Maintain quality. Control cost of Production Tools & Consumables within budget. Maintain Fixtures for NPD machining. Follow up with Sub contract, Stores, PPC, Purchase, Safety & Morale. Required Candidate profile BE-Mech with 12-15 yrs (3 yrs as Manager must) exp in CNC Machine shop & Quality Systems, Lean Manufacturing, Six Sigma, CNC Programming (Turning, VMC & HMC), Heat Treatment & Surface Coating must. Perks and benefits Salary Varies with Experience and Merit

The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon s suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services. As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with talented people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon HealthCare, this candidate must possess a good passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Senior Management. The ideal candidate will not only have exposure to healthcare revenue cycle, including shared services functions (e.g. billing, collections, cash application) but also have good customer obsessed skills to resolve complex dispute management and provide good customer service. They will be able to learn quickly and be willing to experiment with new ideas. Reviewing and investigating claims processing, verifying the proper payment of claims, and bringing insurance claims to full resolution through a combination of external third-party relationships and cross-functional communication and collaboration. Maintaining service level agreements regarding assigned accounts receivable tasks while ensuring timely resolution of all claims while prioritizing responsibilities, problem solving, and thinking critically as you perform your regular duties and accommodate other time sensitive tasks as they arise. Conducts regular review and follow up of accounts receivables, ensuring the timely resolution and payment of accounts. Utilizing multiple reports and worklists, ensuring that all claims are adjudicated correctly per the members benefits, investigating claims that do not process as expected or for which we do not receive a determination, all while adhering to all applicable guidelines. Design, develop, and implement process improvements to prevent denials and reduce internal processing errors. Develop resource material that is accessible and shared by the team and assist in the development of training materials for denial management. Assist in the training of new hires in AR Finding and resolving market trends with specific payors, escalating where appropriate while utilizing root cause analysis to develop appropriate action plans. Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position 4+ years of Accounts Payable (AP) experience 2+ years of team management experience Experience using data to influence business decisions Knowledge of Six Sigma defect reduction techniques (Lean, etc.) Experience of Oracle/Oracle Payables/Oracle Receivables Experience in accounts payable, accounts receivable or procurement

The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controller-ship at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon s suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services. As part of the Healthcare Finance Operations Services team, you will find yourself working with talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare, this candidate must possess a good passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Senior Management. As the Manager, Revenue Cycle of Healthcare Finance Operations, you will have oversight of the people, process, and technology functions for medical revenue cycle operations including, but not limited to, claims management, cash posting, billing, coding, and AR management. The ideal candidate will have prior leadership experience in provider Revenue Cycle Management and Operations. You are experienced in ensuring compliance with applicable regulations and developing mechanisms for operational adherence to these policies. This is both a strategic and a hands-on role that requires good leadership skills, a high degree of organization, good written and verbal communication, and a passion for collaboration in the design of data driven programs that optimize reimbursement and revenue and with a focus on the shared services functions. The Manager will have a deep knowledge of the healthcare industry, or a willingness to learn. Responsible for organizing and coordinating the daily operations of the Healthcare Finance Operations Services for Amazon Healthcare, in collaboration with the Healthcare leadership team, to ensure consistent quality, compliance, productivity and efficient operations. Coordinates and organizes operational functions, including audits, staffing, performance evaluations, staff development and training, regulatory compliance, coding policies and procedures, coding quality and productivity monitoring. Collaborate cross functionally to develop fully informed views and insights into the drivers behind data, and present findings clearly and concisely. Participates in collaborative work sessions and projects to clarify the processes and guidelines pertaining to Revenue Cycle Operations. Tracks and monitors key revenue cycle performance indicators; reports key findings to appropriate leadership and stakeholders across the organization. Engages in initiatives involving technical workflow and utilization of software solutions. Collaborates with partners to develop and implement plans for the operational infrastructure of systems, processes, training and personnel designed to create standardization in the organization and enable rapid growth. Participates in the development of training materials and quality assurance programs Adheres to productivity standards as set by leadership Working on any Adhoc request and driving to completion. Mentoring the team and training the newly onboarded team members at the process level. Ensuring the SOPs are UpToDate. Performing random audits to ensure the quality standards are met. Work towards eradicating the defects in the process and drive innovation for resolution. Drive SLA s and Metrics for the business. Drive and support the team towards meeting the goal. 10+ years of Accounts Receivable (AR) experience and Revenue cycle Management Experience in US Healthcare Bachelors degree in any related field 5+ years of directly managing and leading a large team. 10+ years of progressively responsible revenue cycle management with good working knowledge of benefit and reimbursement coverage, billing and collection process and functions, denials management, payment modeling, coding rules and regulation Financial and service line reporting experience and general revenue cycle management strategies and industry best practice. Financial management skills including the ability to financially analyze data for operations, auditing, and forecasting; basic accounting knowledge; staffing and financial reporting skills. Global process management working across multiple time zones. Experience leading cross-org discussions and working with a matrixed team of stakeholders to achieve common goal. Good written, presentation and verbal communication skills at the executive level. Proven track record of taking ownership and driving results. Good bias for action and be able to work iteratively. Possesses a good eye for detail and process improvement. Trained in HIPAA guidelines. 10+ Years experience with US healthcare and health insurance industry. Has led or been part of a team that worked on a Six Sigma belt project / Kaizen / Lean projects Multi-state, federal and jurisdictional payor and reimbursement experience.

Managers Risk Investigations set the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, providing individual coaching feedback sessions and weekly one-on-ones that focus on making our platforms safer to transact, improving customer satisfaction, monitoring real time service levels and schedule adherence, and serving as leaders and point of contact for escalated contact resolution of a supervisory nature. In charge of managing a team of Investigation specialists who investigate transactions on Amazon platforms and take appropriate actions based on processes, tools and high-judgment decisions. Provide leadership and administrative support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, minimize the impact of bad debt by achieving targets, achieve process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team. In addition to being responsible for achieving and exceeding team s defined metrics through sustainable change or process improvement. She / he will be expected to participate in strategic planning, project road mapping activities of the team. Identify trends in team performance and recommends/ implements change to constantly raise the Performance levels in the team. Expected to participate in projects that involve one (or more) teams within the Organization and that address issues outside the normal areas of responsibility or expertise required by their process. The Key to success in this role is the ability to understand the Transaction Management group s vision and make independent decisions with sound judgment to manage their teams to attain that vision. The incumbent is required to demonstrate performance in the following areas: Metrics by consistently leading their team to meet and exceed service levels and targets in reducing bad debt for their Company and maintain the performance and metrics of all team members, and hence the team at expected levels. Process Improvement by delivering significant Business impacts and/ or contributions to their company through improvement to quality, productivity, or customer experience. Work with peer technical teams in Amazon to articulate and prioritize feature needs for investigation tool sets. Consistently demonstrate timely delivery of projects on roadmap to support the team and department vision. People Development by developing the Performance levels, career and skills of their Investigator teams through continuous closure of performance feedback loops. Possess ability to recruit excellent team members into their team and Amazon. Business Exposure by using their exposure to team s technical or business areas, their understanding of Amazon s marketplace, trends and fraud issues impacting the retail industry, to share ideas with Management that positively influence the vision for the Sales Abuse Prevention Operations group. Judgment and Discretion: The incumbent has direct responsibility over multiple functions and processes in the Sales Abuse Prevention Operations. She/he consistently exercises discretion in tactical and strategic decision making/problem solving and routinely reports to management chain as required. She/he takes decisions that are documented, and involve partnering with other internal stakeholder/teams as appropriate and required when making decisions that have wider impact. 4+ years of operational and/or retail management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level Experience with operations, risk, fraud investigations etc. Experience with six sigma tools and Lean techniques

About this role: Wells Fargo is seeking a Lead Business Execution Consultant. In this role, you will: Manage strategic, high impact programs to improve efficiency, effectiveness and stakeholder experience across Supply Chain Organization Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives Establish routines to drive effective governance, reporting, monitoring progress of key initiatives and preparation for business reviews by Senior Leadership. Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate Review strategic approaches and effectiveness of support function and business performance Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives Influence, guide and lead less experienced Strategy and Execution staff within the group Required Qualifications: 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: Certified Lean Six Sigma Black Belt PMP certification Experience in business consulting and engaging executive leadership Job Expectations: Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans

Greetings from eNoah iSolution! Hiring - Quality Assurance Position- Process Associate/ Sr.Process Associate Experience: 1-3 Years Any degree Job Location: Chennai ( Taramani ) Shift : Night Shift ( 7 pm to 5 am ) Salary - Based on their interview Performance Notice Period : Immediate Joiner Job Requirements: Roles & Responsibilities: Monitor and evaluate recorded calls for quality, compliance, and customer experience. Assess agent adherence to scripts, communication skills, and process guidelines. Identify performance gaps and recommend coaching or training needs. Prepare and maintain detailed quality assessment reports. Document non-compliance issues and communicate findings to relevant teams. Collaborate with operations and training teams to improve processes and agent performance. Ensure compliance with company policies, client requirements, and legal regulations. Participate in calibration sessions to maintain consistent quality standards. Support quality-related escalations and contribute to resolution efforts. Stay updated on client guidelines, industry standards, and quality best practices. Desired Skills: Excellent Verbal and Written communication skills with a neutral accent. Good typing skills - 30 words per minute. Basic computer and Excel skills preferred. Any previous experience or exposure to APS retrieval calling and Quality Assurance. Key Skills: Adaptability & Learning Agility, Attention to Detail, Basic Computer Skills, Coaching and Feedback Delivery, Excellent Listening Skills, Good Communication Skills, Knowledge of Quality Standards & Metrics, Problem-Solving Abilities, Strong Analytical Skills, Time Management & Multitasking Certification: Call Center Quality Analyst Training,Six Sigma Green Belt / Lean Six Sigma,Voice Process Training,Effective Communication and Feedback Skills,Customer Service and Call Center Training Direct Walk-in details: Interested Candidates come for Direct Walk-in and Share your Resume to 9176419993 Mention 'Sakthivel' on your resume. Time and Venue: Monday to Friday (5.30 PM to 6.30 PM) eNoah iSolution- Elnet Software City, 1st floor , Rajiv Gandhi Salai, Tharamani, Chennai, Tamil Nadu 600113 (Opposite to Thiruvanmiyur railway station) " candidates must carry there educational documents along with PAN and AADAR " Regards, Sakthivel S -HR

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Hyderabad only not for Bangalore ..Apply those who can relocate in Hyderabad Must Knows-English and Telugu

Dream11 is looking for a Manager/Senior Manager - CoE (Procurement) to drive our procurement transformation. If you have a strong background in procurement automation and technology procurement, with expertise in spend analytics and lean processes, you'll be instrumental in shaping our strategy and optimizing efficiency. Your Role Develop the Dream Sports procurement transformation implementation strategy and execution plan. Collect and analyze data to identify patterns and opportunities for cost savings , improve performance, and develop and implement best practices. Establish standards and drive processes for efficient delivery . Ability to establish lean processes/methods to constantly remove redundancies and enhance productivity/ROI. Ability to close the best deals (across all departments) commercially, leveraging market inputs, comparisons, and technical understanding. Drive the Dream Sports procurement automation strategy and execution plan, acquiring the best tools for improved procurement efficiency. Qualifiers Handled a Procurement automation/transformation project in the last 3 years. Handled technology procurement in the last 5 years. Expertise/certification in Spend Analytics, RCA tools, lean processes, and Six Sigma .

As an experienced professional with over 18 years in the Telecom, New Age/Tech, Customer Service, and Retail industries, you will be responsible for leading the Quality and Process Excellence team for a large business with global deliveries. Your role will require you to have a Graduate/Post Graduate degree with at least the last 10 years in the IT/BPO industry. It is essential to have Lean and Six Sigma Black Belt/Master Black Belt certifications to drive quality certifications like ISO, CMMI, COPC, and execute high-impact continuous improvement projects using Lean, Six Sigma, and Transformation methodologies. Your responsibilities will include proactively identifying opportunities for improvements and potential risks, collaborating with internal and external stakeholders to address them, and driving business value generating projects for customers and the organization. Additionally, you will lead innovation and change initiatives across the business in alignment with customer and internal transformation teams. Your strong interpersonal, people management, analytical, and communication skills will be crucial in managing clients, internal senior stakeholders, and global teams across different geographies and time zones. Having a proven track record in problem-solving and innovation, especially in technology-enabled solutions like RPA, Low Code No Code, AI, and Gen AI, will be advantageous. Furthermore, a good understanding of various pricing models, financials, and P&L, along with the ability to drive descriptive, prescriptive, and predictive analytics for different engagements, will be valuable in ensuring best-in-class customer experience. You will also be expected to own the charter of Start Green and Stay Green to identify and replicate best practices throughout the business.,

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Manager, Order to Cash We're looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player and should have led a team size of ~20 to 25 people. Responsibilities In this role, you'll be responsible for all the activities related to O2C domain Validate the Purchase Order (PO) requests from to bill the order Investigate discrepancies in the PO and invoices with disputes Manage Order to Cash related to collections and dispute management, implement & adhere to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution Minimum Qualifications Qualifications we seek in you B.Com graduation (MBA Finance preferred) Relevant work experience in Order to Cash Preferred Qualifications Very Good Written and Verbal Communication skills Proficient in MS Office applications, especially in MS excel SAP knowledge and experience in generating reports from SAP would be an added advantage Job Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 1, 2025, 9:37:05 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,

Responsibilities: • Equipment Engineer is responsible for Testing Equipments (Standard & Special Purpose, customized Equipments). • Equipment Engineer to work on Mechanical and Electrical Testing of Medical Equipment products (CT/MR). Work on testing, troubleshooting during testing, also coach operators on testing and troubleshooting. • Define Equipment Requirement Specifications (ERS) for Testing equipment. • Work with Engineering, Manufacturing team, Supplier to finalize on equipment designs. Also interface with sourcing team for procurement of a new equipment. • Work with supplier on equipment development, manufacturing. • Own Equipment FMEA, trials, installation at manufacturing floor. • Own Equipment IQ (Installation Qualification), OQ (Operational Qualification) & PQ (Performance Qualification) as per Quality Management System (QMS) procedures/norms. Qualifications: • Bachelors degree in electrical/ electrical and Electronics Engg. / Electronics & Communication Engineering • Sound knowledge of Electromechanical (PLC integration) equipments and its parts for example Servo motor, Encoder systems, NI Hardware’s ,PCB etc. • Hands on experience on Equipment’s, Special Purpose Machines troubleshooting. • Hands on experience on Microsoft office applications • Good communication skills (Oral/Written) • Strong bias for documentation & technical reports • Effective multitasking and ability to deliver on time and with quality. • Ability to work in a team with good Interpersonal skills. Interested candidates can share their resume to mahesh.b@harita.co.in

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee, Order to Cash We%27re looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with client&rsquos for their feedback and support them wherever required. Ready to support any time at various locations as per client&rsquos expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications B.Com Graduation (MBA - Finance preferred) Very good knowledge of German , min. C2 Meaningful experience in Order to Cash Preferred qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Business Overview: Hindalco Specialty Alumina, also known as the Specials business, is a key vertical within Hindalco Industries Limited, India. Over the years, the business has demonstrated consistent growth, focusing on high-performance alumina products tailored for niche and technically demanding applications. The Specialty Alumina portfolio serves diverse end-user segments including water treatment, refractory, technical and industrial ceramics, polishing compounds, fire retardants, and more. Key application areas include Detergents, Refractory Materials, Water Treatment Chemicals (Alum, PAC), Aluminium Fluoride (ALF3), Glass, Steel Polishing, Fillers, and High Tension Insulators, among others. To support its aggressive market development ambitions both in domestic and export markets the business is making investments in expanding its manufacturing and developming new products at its facilities i.e. Muri and Belagavi. These facilities now feature an enriched product mix, with a major portion of the increased capacity dedicated to Specialty Alumina products. Additionally new speciality product facilities are also being commissioned for more speciality alumina products. Operationally, the business is working on enhancing production efficiency, streamlining supply chains, and improving product customization capabilities to meet diverse customer needs. Technical upgrades and process innovations are also underway to develop superior-grade specialty alumina that cater to emerging applications. The Position: As Head of Business Operations Planning, the role focuses on driving a global strategy with a local approach, establishing a robust S&OP Operational planning process, efficiency improvement, operational excellence to drive business strategy and enhance inter-unit collaboration between sales and operations. Key responsibilities include Align Production with Business Strategy: Drive efficient and effective production management by aligning operational goals with the overall business strategy. Ensure optimal utilization of resources while maintaining high standards in cost control, productivity, and product quality. Operational Control & Continuous Improvement: Develop and implement robust models and strategic frameworks for operational control. Identify performance gaps and opportunities for continuous improvement across production processes, leveraging data analytics and key performance indicators (KPIs). Change Management & Process Transformation: Lead the conceptualization and execution of change management programs aimed at improving production workflows. Foster a culture of agility and innovation to ensure smooth adoption of new systems, processes, and performance-enhancing practices. Technology and Best Practices Adoption: Stay abreast of industry trends and emerging technologies in manufacturing and process control. Evaluate and recommend best-in-class tools, techniques, and technologies for potential adoption at operating units to drive performance excellence and competitive advantage. Desired Skill Sets and Rxperience: Operations Management,Vendor Management,Materials Management,Business Strategy,Inventory Management,Strategic Sourcing,Six Sigma Requirements : 15 18 years of experience in operations planning and control , with expertise in managing operations/production, analytics, digital systems and processes, vendor development. Proven experience in team management and leadership. Reports to : CEO Specialty Alumina & Utkal Reported by : Business operations Teams

What We're Looking For Bachelors degree or final year students can also apply Good analytical and problem solving skills Responsibilities Conduct market research to understand customer needs, industry trends, and competitive landscape. Analyze market data to identify opportunities for product improvements or new features Assist in creating and maintaining product roadmaps, feature prioritization, and release schedules. Collaborate with cross-functional teams to define product requirements and specifications. Assist in project management activities such as task tracking, milestone planning, and progress reporting. Work closely with development teams to ensure timely delivery of product features and releases. Track and analyze product metrics and key performance indicators (KPIs) to assess product performance and user engagement. Use data insights to drive data-driven decision-making.

What We're Looking For Bachelors degree in Business Administration, Operations Management, Finance, or related field Proven experience as a Business Analyst or Operations Analyst, preferably in a similar industry or domain Strong analytical and problem-solving skills with the ability to analyze complex data sets and derive actionable insights Proficiency in data analysis tools and techniques, such as Excel, SQL, and data visualization tools (e.g., Tableau, Power BI) Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams Detail-oriented with strong organizational and time management skills Experience with process improvement methodologies (e.g., Lean, Six Sigma) is a plus Familiarity with project management principles and tools is advantageous Responsibilities Data Analysis: Collect, analyze, and interpret data related to operational processes, performance metrics, and key performance indicators (KPIs) Process Improvement: Identify opportunities to streamline and improve operational processes to increase efficiency, reduce costs, and enhance overall performance Requirements Gathering: Collaborate with stakeholders to understand business needs and requirements for process improvements and system enhancements System Analysis: Assess existing systems and tools to identify gaps and areas for improvement, and work with IT teams to implement solutions Documentation: Create and maintain documentation including process flows, business requirements, and standard operating procedures (SOPs) Reporting: Develop and generate reports and dashboards to track and monitor operational performance and provide management insights Cross-functional collaboration: Work closely with teams across departments, including operations, finance, IT, and marketing, to implement process improvements and drive business initiatives Change Management: Support the implementation of process changes by providing training, support, and guidance to end-users Quality Assurance: Perform quality assurance checks to ensure that processes and systems meet business requirements and standards Risk Management: Identify and mitigate operational risks by implementing controls and monitoring processes Continuous Improvement: Proactively seek opportunities for continuous improvement in operational processes and systems Project Management: Assist in the planning, execution, and management of projects related to operational improvements and system enhancements