Principal Business Process Analyst

As a Principal Business Process Analyst at Waters Corporation, your role is crucial in leading the analysis, design, and optimization of business processes across various departments within the organization. You will play a key role as a subject matter expert in driving initiatives to enhance operational performance, elevate customer satisfaction, and deliver measurable business value. Your work will involve a hybrid model, with 3 days a week working from the GCC office in Bangalore. Key Responsibilities: - Lead the identification, analysis, and documentation of business processes and workflows for enhancement and optimization - Develop and implement process improvement strategies utilizing Lean, Six Sigma, and BPMN methodologies - Collaborate with business leaders, stakeholders, and IT teams to define business requirements and ensure alignment with organizational goals - Conduct data analysis to uncover trends, inefficiencies, and automation opportunities - Create detailed reports, process maps, and documentation for technical and non-technical audiences - Design and conduct workshops and training sessions for process improvement capabilities - Provide mentorship to junior analysts for continuous improvement and learning culture - Monitor implemented process improvements for sustained results - Evaluate and recommend tools, technologies, and software solutions for streamlined processes - Align process improvements with organizational objectives in collaboration with leadership Qualifications: - 8+ years of experience in business process analysis, improvement, or related roles - Proficiency in process modeling, mapping, mining, and analysis - Experience with Lean, Six Sigma, or other process improvement methodologies - Strong problem-solving, critical thinking, and analytical skills - Effective project management skills for leading complex initiatives - Exceptional communication and interpersonal skills for engaging with stakeholders - Familiarity with business process management and process mining software tools - Ability to thrive in a fast-paced environment, manage priorities, and mentor others - Experience in Agile/Scrum teams is advantageous - Bachelor's degree in Business Administration, Management, or related field (Master's degree preferred) - Certification in Lean Six Sigma (Black Belt or Green Belt) and/or Business Process Management (BPM) - Knowledge of Agile methodologies for process improvement - Experience in sales, marketing, product development, HR, supply chain, or manufacturing is a plus.,