46 Service Orientation Jobs - Page 2

The Club Manager role entails overseeing all aspects of the luxury club's operations to ensure a high-quality member experience, operational excellence, and profitability. You will be responsible for managing Food & Beverage, Housekeeping, Events, Liquor Licensing, Revenue Generation, Team Management, and P&L responsibilities. Your key responsibilities will include: Club Operations & Member Services: Ensuring smooth day-to-day operations, maintaining high member satisfaction, and implementing SOPs for luxury service standards. Food & Beverage (F&B) Management: Overseeing restaurant, bar, banquet, and caf operations, ensuring quality, hygiene, and innovation in food offerings, and enhancing F&B revenue through promotions. Housekeeping & Facility Maintenance: Maintaining cleanliness and hygiene standards, coordinating scheduled upkeep, and monitoring vendor performance. Event Management & Programming: Conceptualizing, planning, and executing member-focused events, liaising with vendors for flawless execution, and maintaining an annual event calendar. Liquor License & Bar Operations: Ensuring compliance with liquor licensing norms, managing bar inventory, pricing, and promotions, and training staff on responsible service. Revenue Generation & Business Development: Driving revenue through various channels, identifying partnership opportunities, introducing loyalty programs, and monitoring revenue channels for profitability. Financial & P&L Management: Preparing budgets, tracking variances, managing costs, reviewing income/expense reports, and presenting MIS reports to management. Team Leadership & Training: Recruiting, training, and managing staff, conducting regular reviews, motivating the team, and implementing skill enhancement programs. Compliance, Safety & Risk Management: Ensuring compliance with legal requirements, conducting internal audits, and coordinating with regulatory authorities when necessary. Key Skills & Competencies required for this role include leadership, luxury hospitality, F&B expertise, budgeting, problem-solving, sales, and strong communication. Qualifications & Experience: A Bachelors/Masters degree in Hotel Management/Hospitality/Event Management, along with 8-12 years of relevant experience in managing clubs/hospitality/resorts, demonstrating a proven track record in team handling and business generation. To apply for this position, please share your resume at kanika.bhambri@bptp.com.,

Sudit K. Parekh & Co. LLP (Formerly Sudit K. Parekh & Co.) is an audit and tax practice established in 1962, headquartered in Mumbai and registered with the Institute of Chartered Accountants of India (ICAI). Over the years, the firm has expanded into a multi-location and diversified organization, offering a comprehensive range of advisory, assurance, and tax services. Our clientele includes Fortune 500 companies, multinationals, and privately held businesses, both domestically and internationally. Your responsibilities in this role will involve executing statutory audit assignments independently, managing a team, providing training and conducting research, serving as a Single Point of Contact (SPOC) for clients, possessing strong technical knowledge for assignment execution, learning and applying firm methodology, liaising with clients and their overseas counterparts, coordinating with SKP cross-service teams for various assignments, taking ownership of clients including CSS, billing, and recovery, having a working knowledge of internal audits, and being flexible to work on non-standard assurance engagements. Additionally, the role requires travel to all locations. Core competencies needed for this position include service orientation, result orientation, initiative, professionalism, cooperation, and effective communication/feedback. The ideal candidate should be a Chartered Accountant with 2-4 years of post-qualification experience, possess expert knowledge of business processes, accounting, reporting, and audit methodology, demonstrate proficiency in accounting standards and SAs under Indian GAAP, have an understanding of reporting under IFRS and other GAAPs, be familiar with direct and indirect taxes and corporate laws, exhibit excellent team management and client handling skills, showcase strong analytical abilities, be a self-starter with a strong work ethic, have exposure to ERP environments like Tally, SAP, JDE, etc., and possess strong communication skills with a good command of the English language. The hiring process will entail technical/HR interviews and technical/behavioral assessments. At Sudit K. Parekh & Co. LLP, we believe that our people are our most valuable asset, and if you share this belief, we look forward to meeting you!,

You will be responsible for driving business growth at branches, managing customer accounts, and acquiring new clients. Your primary role will involve managing liabilities and assets, team management, ensuring business compliance, and overseeing branch operations. You should possess a postgraduate degree from a reputable institution with a preference for candidates specialized in Rural Development, Rural Marketing, or Sales & Marketing. Additionally, you must have a willingness to work in rural areas, excellent communication and analytical skills, integrity, sales acumen, service orientation, and target orientation. The age criteria for this position is 26 years and the work locations are across PAN India.,

Technical Expert and Go-To person for the ServiceNow Development along the Out of the Box implementations Supporting the ServiceNow Consulting processes for business processes Managing RUN and CHANGE operations Computer/Electronics Engineering (BTech/MTech) or Graduation (BCA/MCA) Certified System Administrator (CSA) is a must Certified Application Developer (CAD) is a must Trained on PPM.

Tasks and responsibility Technical Expert and Go-To person for the ServiceNow Development along the Out of the Box implementations Supporting the ServiceNow Consulting processes for business processes Managing RUNand CHANGE operations Work with local and global ServiceNow development team for providing platform solutions, e.g. ITSM, ITOM, SPM, SAM, UX, etc. Design, develop and own technical solutions on the ServiceNow platform Ensure out of the box compatibility, robust code, security guideline compliance, development standards and corporate guidelines Interact with the business and involved stakeholders Operate and support implemented solutions Work in Agile way and translate requirements into working solution. Technical Skills Good working experience on ServiceNow development topics as business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, Flow Designer, Scoped Applications and Performance Analytics, etc. Demonstratable experience with database design schemas and data modeling Good working knowledge of Project Portfolio Management (PPM ) Strategic Portfolio management (SPM), Software Asset Management (SAM) and CSDM CMDB implementation and reconciliation processes Working knowledge of web technologies like JavaScript, HTML, CSS, AJAX, XML Good knowledge of ITIL processes Proven track record with an Architectural know how Excellent enterprise grade ServiceNow know-how Used to work in agile worlds and in agile projects. Education and Certificates Computer/Electronics Engineering (BTech/MTech) or Graduation (BCA/MCA) Certified System Administrator (CSA) is a must Certified Application Developer (CAD) is a must Trained on PPM. Certified Implementation Specialist Project Portfolio Management (CIM-PPM) is add on. ITIL Foundation and/or Prince2 Foundation certified is desirable. ServiceNow certification(s) (e.g., Certified ServiceNow Administrator, Certified ServiceNow Developer) is a plus. Experience required Overall6 - 8 Years Relevant5-6 years. Soft skills required Strong service orientation Good communication skills w.r.t. common international communication language as English Ability to think out of the box and follow the big picture Used to critically discuss solution cross functional and cross regional Solution-oriented and structured way of working Independent, responsible way of working Intercultural experience, especially Germany

As a Sales Executive for the prestigious jewelry brand TORRES in Mumbai, you will be an integral part of our dream team at the forefront of luxury and sophistication. TORRES, a leading new generation jewelry brand launched in 2023, is housed in a spacious 22000 sq ft jewelry house in Mumbai, specializing in precious items crafted from gold and silver, as well as items adorned with diamonds and other precious stones. In this role, your primary responsibility will be to provide exceptional customer service by assisting customers in selecting the perfect jewelry pieces that resonate with their preferences. To excel in this position, you must possess a high level of customer focus, in-depth knowledge of the jewelry industry, and a keen sense of style and client preferences. If you have at least 2 years of experience in sales or the jewelry industry, are proficient in English, Russian (preferably), and Hindi, and are dedicated to delivering top-notch service to customers, TORRES welcomes your application. Key Responsibilities: - Customer Consultation: Offer detailed product information and assist customers in choosing jewelry based on their preferences. - Product Presentation: Conduct high-quality demonstrations of jewelry pieces, highlighting their unique features and advantages. - Sales Area Management: Ensure the orderly display of products, maintain cleanliness, and uphold a well-organized sales area. - Service Excellence: Foster a friendly and welcoming atmosphere in the store to enhance customer loyalty. - Trend Tracking: Stay updated on the latest trends in the jewelry industry to provide clients with current information. - Additional Tasks: Contribute to the overall efficiency and success of the jewelry house by undertaking other duties as required. We Offer: - Continuous Career Growth: Opportunities for advancement within the jewelry industry. - Official Employment: Full social package with official employment. - Educational Programs: Access to free training and masterclasses conducted by industry experts. - Team Building: Emphasis on teamwork and collaborative achievements. - Leadership: Engage with a dynamic team of professionals who inspire each other to innovate and succeed. - Work Schedule: Flexible options discussed during the interview process (5/2, 4/2, 3/1). - Store Hours: Operation hours from 10:00 to 20:00. - Salary: Competitive compensation above the market average, to be discussed based on interview outcomes. Join us at TORRES as we embark on a journey to redefine the narrative of jewelry. If you believe you possess the qualities we are seeking, we encourage you to submit your CV along with a recent photograph and a brief video self-introduction to Torres.hrteam@gmail.com. Become a part of the TORRES team and be a part of crafting the future of luxury jewelry in Mumbai.,

So, what’s the role all about? Procurement major focal point, managing tactical and operative activities on a global level, while supporting internal and external customers on a daily basis. How will you make an impact? Procurement daily processes execution, monitoring and facilitation (eg: Managing procurement global mailbox, Purchase orders creation, New vendors onboarding process etc.) Procurement automations supervision Supports Procurement team memebers with tactical and technical activities Supports organization Employees with anything related to Procurement basic processes Serves as Procurement face, knowledge center and gate keeper Provides prompt and efficient responses and service Daily interactions with vendors Coordinates and cooperates with multiple functions within the organization Works with multiple computerized systems Global back up Have you got what it takes? A great team player Excellent intrepersonal and communication skills Strong service orientation High commitment and focus Can do approach Detail orientated, organized and timely with work completion Ability to multi task and work under pressure and in a fast pace manner Quick learner 2 years experience as procurement / supply chain agent in high-tech global environment Flexibility in working hours English - excellent level Experience with office SW Experience in working with ERP systems What’s in it for you? Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7833 Reporting into: Manager Role Type: Individual Contributor

Service Now Developer --> --> Location, Designation --> LocationGurugram DesignationService Now Developer Experience6- 12 Years Tasks and responsibility Technical Expert and Go-To person for the ServiceNow Development along the Out of the Box implementations Supporting the ServiceNow Consulting processes for business processes Managing RUNand CHANGE operations Work with local and global ServiceNow development team for providing platform solutions, e.g. ITSM, ITOM, SPM, SAM, UX, etc. Design, develop and own technical solutions on the ServiceNow platform Ensure out of the box compatibility, robust code, security guideline compliance, development standards and corporate guidelines Interact with the business and involved stakeholders Operate and support implemented solutions Work in Agile way and translate requirements into working solution. Technical Skills Good working experience on ServiceNow development topics as business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, Flow Designer, Scoped Applications and Performance Analytics, etc. Demonstratable experience with database design schemas and data modeling Good working knowledge of Project Portfolio Management (PPM ) / Strategic Portfolio management (SPM), Software Asset Management (SAM) and CSDM / CMDB implementation and reconciliation processes Working knowledge of web technologies like JavaScript, HTML, CSS, AJAX, XML Good knowledge of ITIL processes Proven track record with an Architectural know how Excellent enterprise grade ServiceNow know-how Used to work in agile worlds and in agile projects. Education and Certificates Computer/Electronics Engineering (BTech/MTech) or Graduation (BCA/MCA) Certified System Administrator (CSA) is a must Certified Application Developer (CAD) is a must Trained on PPM. Certified Implementation Specialist Project Portfolio Management (CIM-PPM) is add on. ITIL Foundation and/or Prince2 Foundation certified is desirable. ServiceNow certification(s) (e.g., Certified ServiceNow Administrator, Certified ServiceNow Developer) is a plus. Experience required Overall6 - 8 Years Relevant5-6 years. Soft skills required Strong service orientation Good communication skills w.r.t. common international communication language as English Ability to think out of the box and follow the big picture Used to critically discuss solution cross functional and cross regional Solution-oriented and structured way of working Independent, responsible way of working Intercultural experience, especially Germany Feel Free To Contact Us...!!! Submit

Core Competencies: Service Orientation- Should be aware of both - the internal as well as external customers and their needs; and is committed to meeting the customers evolving, long-term needs - the focus is on SERVICE Result Orientation- Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency - the focus is on achieving RESULTS Initiative- will look for opportunities to drive process improvements, one must not only understand and accept the responsibilities towards his/her job; but also proactively works towards identifying challenges and their resolution - the focus is on seeking SOLUTIONS Professionalism- Should have in-depth knowledge of all functions and display not only the required skill-set but also ethics and integrity while conducting the job - the focus is on PROFESSIONALISM Cooperation- One must ensure completion of all tasks at hand and simultaneously extends support to team members and display joint ownership towards achieving business objectives - the focus is on TEAMWORK Communication/Feedback- Should believe in providing feedback to other associates and receiving feedback to enhance performance, thereby meeting business objectives - the focus is on OPEN COMMUNICATION

Experience: 4+ years in R&D Plan, setup, monitor, and workup chemical reactions independently Monitor progress of the reactions by using standard methods and analytical techniques (TLC, GC, HPLC, LCMS etc) Isolate product and Optimize reaction conditions for improved yields and output Purify compounds by different methods using chromatography, distillation and crystallization etc. Characterization and identification of compounds using UV, IR, NMR, LCMS and GCMS etc Ensure parallel execution of multiple reactions conducted both by self and the team Scale up of R&D developed products to kg scale and then technology transfer to pilot plant Troubleshoot as appropriate for successful execution with intimation to supervisor

Urgent Opening for an Account Director-Gurgaon Posted On 17th Jul 2015 08:37 AM Location Gurgaon Role / Position Account Director Experience (required) 6-8 years Description Our client is India's leading digital agency Position :Account Director LocationGurgaon Grade M2A Brief : Ensuring Smooth Project Management by the Solutions & Production team - Setting Timelines, Deliverables, Job Division & Allocation, Billing and Payments. Job reviews/campaign reviews/admin reviews/client reviews Process streamlining of creative jobs/ projects Gross Revenue of the team as set by the Management and Retaining the LiveAccounts Apply strategic thinking and bring together all the verticals in digital and present an integrated approach Confidently challenge clients and offer constructive advice Initiation & Closure of key Pitches. Upselling solutions other than regular solutions to existing clients resulting in additional revenue from existing client ( over and above the identified revenue. Work with different teams in building the strategy or response to the brief Bring all verticals together; but own thedeliverable Briefing creative teams Present & defend marketing plans, media plans, social/content approaches whenever required Identify opportunities and plug leakages - New media opportunities & Services Responsible for overall Spends & Revenue targets on assigned clients as well as growth Understand overallcapabilitiesof GroupM Ensure compliance & closure on Estimate approvals, client billing, documentation etc Mentoring a team ofAccount Executives andAccount Managers Educational Qualification: Any graduate / Any post graduate Work Experience & Skills Required A thorough understanding of Online marketing/advertising including core metrics, terminology, strategy and optimisation Good understanding of all verticals in digital, basic understanding on various possibilities Ability to work independently as well as in a team Collaborate with multiple stake holders in delivering solutions to client Constantly challenge yourself and team members Ability to work with tight deadlines Strong client service orientation. Ability to understand client pains Strong written and verbal communication skills Send Resumes to sbharathwajan.expertiz@gmail.com -->Upload Resume

Title Due to our continued growth, we are in need of qualified and focused individuals, like yourself. This is a vital role with our Clinical Safety team whose success relies upon your finely tuned skills and background. If you are ready to make a difference, you must be able to accomplish these tasks: Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities Implementation of routine system configuration including product, study and license in Argus and Argus J; Assist with creating reports using Oracle Business Intelligence reporting tool; Resolve safety database-related issues; Prepare/Execute User Acceptance Testing (UAT) of safety system changes; Assist in Argus Database Training for new users, as applicable; Generate outputs from the global safety system in support of periodic safety reports (e.g. DSUR, PSUR and PBRER) ; Assist in the development of system support related process, SOPs, Work Instructions and manuals and Support Inspection and Audits. Qualifications Bachelor’s Degree in scientific discipline or Business Informatics or similar area with 1-2 years of directly related experience; Preferred Qualifications: Work experience in CRO/biotech/pharmaceutical industry. Experience in Study configurations in Safety Systems. Experience with Safety Database preferably Argus and Argus J. Experience in SQL. Experience in reporting and analytic platforms such as OBIEE. Strong client service orientation. Strong consultative problem-solving skills. Ability to combine technical problem-solving skills with discernment to resolve best business solution. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Title : Data & AI Technical Solution ArchitectsData & AI Technical Solution Architects Req ID: 323749 We are currently seeking a Data & AI Technical Solution ArchitectsData & AI Technical Solution Architects to join our team in Pune, Mahrshtra (IN-MH), India (IN). Job DutiesThe Data & AI Architect is a seasoned level expert who is responsible for participating in the delivery of multi-technology consulting services to clients by providing strategies and solutions on all aspects of infrastructure and related technology components. This role collaborates with other stakeholders on the development of the architectural approach for one or more layer of a solution. This role has the primary objective is to work on strategic projects that ensure the optimal functioning of the client"™s technology infrastructure. "¢ Key Responsibilities: "¢ Ability and experience to have conversations with the CEO, Business owners and CTO/CDO "¢ Break down intricate business challenges, devise effective solutions, and focus on client needs. "¢ Craft high level innovative solution approach for complex business problems "¢ Utilize best practices and creativity to address challenges "¢ Leverage market research, formulate perspectives, and communicate insights to clients "¢ Establish strong client relationships "¢ Interact at appropriate levels to ensure client satisfaction "¢ Knowledge and Attributes: "¢ Ability to focus on detail with an understanding of how it impacts the business strategically. "¢ Excellent client service orientation. "¢ Ability to work in high-pressure situations. "¢ Ability to establish and manage processes and practices through collaboration and the understanding of business. "¢ Ability to create new and repeat business for the organization. "¢ Ability to contribute information on relevant vertical markets "¢ Ability to contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes and tools. Minimum Skills RequiredAcademic Qualifications and Certifications: "¢ BE/BTech or equivalent in Information Technology and/or Business Management or a related field. "¢ Scaled Agile certification desirable. "¢ Relevant consulting and technical certifications preferred, for example TOGAF. Required Experience12-15 years "¢ Seasoned demonstrable experience in a similar role within a large scale (preferably multi- national) technology services environment. "¢ Very good understanding of Data, AI, Gen AI and Agentic AI "¢ Must have Data Architecture and Solutioning experience. Capable of E2E Data Architecture and GenAI Solution design. "¢ Must be able to work on Data & AI RFP responses as Solution Architect "¢ 10+ years of experience in Solution Architecting of Data & Analytics, AI/ML & Gen AI Technical Architect "¢ Develop Cloud-native technical approach and proposal plans identifying the best practice solutions meeting the requirements for a successful proposal. Create, edit, and review documents, diagrams, and other artifacts in response to RPPs RFQs and Contribute to and participate in presentations to customers regarding proposed solutions. "¢ Proficient with Snowflake, Databricks, Azure, AWS, GCP cloud, Data Engineering & AI tools "¢ Experience with large scale consulting and program execution engagements in AI and data "¢ Seasoned multi-technology infrastructure design experience. "¢ Seasoned demonstrable level of expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management. "¢ Additional Additional Additional Career Level Description: Knowledge and application: "¢ Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. "¢ Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: "¢ Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. "¢ Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: "¢ Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. "¢ Works

Req ID: 323777 We are currently seeking a Data Architect Sr. Advisor to join our team in Bangalore, Karntaka (IN-KA), India (IN). "Job DutiesThe Data & AI Architect is a seasoned level expert who is responsible for participating in the delivery of multi-technology consulting services to clients by providing strategies and solutions on all aspects of infrastructure and related technology components. This role collaborates with other stakeholders on the development of the architectural approach for one or more layer of a solution. This role has the primary objective is to work on strategic projects that ensure the optimal functioning of the client"™s technology infrastructure. "¢ Key Responsibilities: "¢ Ability and experience to have conversations with the CEO, Business owners and CTO/CDO "¢ Break down intricate business challenges, devise effective solutions, and focus on client needs. "¢ Craft high level innovative solution approach for complex business problems "¢ Utilize best practices and creativity to address challenges "¢ Leverage market research, formulate perspectives, and communicate insights to clients "¢ Establish strong client relationships "¢ Interact at appropriate levels to ensure client satisfaction "¢ Knowledge and Attributes: "¢ Ability to focus on detail with an understanding of how it impacts the business strategically. "¢ Excellent client service orientation. "¢ Ability to work in high-pressure situations. "¢ Ability to establish and manage processes and practices through collaboration and the understanding of business. "¢ Ability to create new and repeat business for the organization. "¢ Ability to contribute information on relevant vertical markets "¢ Ability to contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes and tools. Minimum Skills RequiredAcademic Qualifications and Certifications: "¢ BE/BTech or equivalent in Information Technology and/or Business Management or a related field. "¢ Scaled Agile certification desirable. "¢ Relevant consulting and technical certifications preferred, for example TOGAF. Required Experience12-15 years "¢ Seasoned demonstrable experience in a similar role within a large scale (preferably multi- national) technology services environment. "¢ Very good understanding of Data, AI, Gen AI and Agentic AI "¢ Must have Data Architecture and Solutioning experience. Capable of E2E Data Architecture and GenAI Solution design. "¢ Must be able to work on Data & AI RFP responses as Solution Architect "¢ 10+ years of experience in Solution Architecting of Data & Analytics, AI/ML & Gen AI Technical Architect "¢ Develop Cloud-native technical approach and proposal plans identifying the best practice solutions meeting the requirements for a successful proposal. Create, edit, and review documents, diagrams, and other artifacts in response to RPPs RFQs and Contribute to and participate in presentations to customers regarding proposed solutions. "¢ Proficient with Snowflake, Databricks, Azure, AWS, GCP cloud, Data Engineering & AI tools "¢ Experience with large scale consulting and program execution engagements in AI and data "¢ Seasoned multi-technology infrastructure design experience. "¢ Seasoned demonstrable level of expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management. "¢ Additional Additional Additional Career Level Description: Knowledge and application: "¢ Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. "¢ Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: "¢ Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. "¢ Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: "¢ Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. "¢ Works"

Req ID: 323775 We are currently seeking a Data & AI Technical Solution Architects to join our team in Bangalore, Karntaka (IN-KA), India (IN). "Job DutiesThe Data & AI Architect is a seasoned level expert who is responsible for participating in the delivery of multi-technology consulting services to clients by providing strategies and solutions on all aspects of infrastructure and related technology components. This role collaborates with other stakeholders on the development of the architectural approach for one or more layer of a solution. This role has the primary objective is to work on strategic projects that ensure the optimal functioning of the client"™s technology infrastructure. "¢ Key Responsibilities: "¢ Ability and experience to have conversations with the CEO, Business owners and CTO/CDO "¢ Break down intricate business challenges, devise effective solutions, and focus on client needs. "¢ Craft high level innovative solution approach for complex business problems "¢ Utilize best practices and creativity to address challenges "¢ Leverage market research, formulate perspectives, and communicate insights to clients "¢ Establish strong client relationships "¢ Interact at appropriate levels to ensure client satisfaction "¢ Knowledge and Attributes: "¢ Ability to focus on detail with an understanding of how it impacts the business strategically. "¢ Excellent client service orientation. "¢ Ability to work in high-pressure situations. "¢ Ability to establish and manage processes and practices through collaboration and the understanding of business. "¢ Ability to create new and repeat business for the organization. "¢ Ability to contribute information on relevant vertical markets "¢ Ability to contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes and tools. Minimum Skills RequiredAcademic Qualifications and Certifications: "¢ BE/BTech or equivalent in Information Technology and/or Business Management or a related field. "¢ Scaled Agile certification desirable. "¢ Relevant consulting and technical certifications preferred, for example TOGAF. Required Experience12-15 years "¢ Seasoned demonstrable experience in a similar role within a large scale (preferably multi- national) technology services environment. "¢ Very good understanding of Data, AI, Gen AI and Agentic AI "¢ Must have Data Architecture and Solutioning experience. Capable of E2E Data Architecture and GenAI Solution design. "¢ Must be able to work on Data & AI RFP responses as Solution Architect "¢ 10+ years of experience in Solution Architecting of Data & Analytics, AI/ML & Gen AI Technical Architect "¢ Develop Cloud-native technical approach and proposal plans identifying the best practice solutions meeting the requirements for a successful proposal. Create, edit, and review documents, diagrams, and other artifacts in response to RPPs RFQs and Contribute to and participate in presentations to customers regarding proposed solutions. "¢ Proficient with Snowflake, Databricks, Azure, AWS, GCP cloud, Data Engineering & AI tools "¢ Experience with large scale consulting and program execution engagements in AI and data "¢ Seasoned multi-technology infrastructure design experience. "¢ Seasoned demonstrable level of expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management. "¢ Additional Additional Additional Career Level Description: Knowledge and application: "¢ Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. "¢ Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: "¢ Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. "¢ Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: "¢ Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. "¢ Works"

Req ID: 323754 We are currently seeking a Data & AI Technical Solution Architects to join our team in Pune, Mahrshtra (IN-MH), India (IN). Job DutiesThe Data & AI Architect is a seasoned level expert who is responsible for participating in the delivery of multi-technology consulting services to clients by providing strategies and solutions on all aspects of infrastructure and related technology components. This role collaborates with other stakeholders on the development of the architectural approach for one or more layer of a solution. This role has the primary objective is to work on strategic projects that ensure the optimal functioning of the client"™s technology infrastructure. "¢ Key Responsibilities: "¢ Ability and experience to have conversations with the CEO, Business owners and CTO/CDO "¢ Break down intricate business challenges, devise effective solutions, and focus on client needs. "¢ Craft high level innovative solution approach for complex business problems "¢ Utilize best practices and creativity to address challenges "¢ Leverage market research, formulate perspectives, and communicate insights to clients "¢ Establish strong client relationships "¢ Interact at appropriate levels to ensure client satisfaction "¢ Knowledge and Attributes: "¢ Ability to focus on detail with an understanding of how it impacts the business strategically. "¢ Excellent client service orientation. "¢ Ability to work in high-pressure situations. "¢ Ability to establish and manage processes and practices through collaboration and the understanding of business. "¢ Ability to create new and repeat business for the organization. "¢ Ability to contribute information on relevant vertical markets "¢ Ability to contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes and tools. Minimum Skills RequiredAcademic Qualifications and Certifications: "¢ BE/BTech or equivalent in Information Technology and/or Business Management or a related field. "¢ Scaled Agile certification desirable. "¢ Relevant consulting and technical certifications preferred, for example TOGAF. Required Experience12-15 years "¢ Seasoned demonstrable experience in a similar role within a large scale (preferably multi- national) technology services environment. "¢ Very good understanding of Data, AI, Gen AI and Agentic AI "¢ Must have Data Architecture and Solutioning experience. Capable of E2E Data Architecture and GenAI Solution design. "¢ Must be able to work on Data & AI RFP responses as Solution Architect "¢ 10+ years of experience in Solution Architecting of Data & Analytics, AI/ML & Gen AI Technical Architect "¢ Develop Cloud-native technical approach and proposal plans identifying the best practice solutions meeting the requirements for a successful proposal. Create, edit, and review documents, diagrams, and other artifacts in response to RPPs RFQs and Contribute to and participate in presentations to customers regarding proposed solutions. "¢ Proficient with Snowflake, Databricks, Azure, AWS, GCP cloud, Data Engineering & AI tools "¢ Experience with large scale consulting and program execution engagements in AI and data "¢ Seasoned multi-technology infrastructure design experience. "¢ Seasoned demonstrable level of expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management. "¢ Additional Additional Additional Career Level Description: Knowledge and application: "¢ Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. "¢ Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: "¢ Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. "¢ Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: "¢ Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. "¢ Works

Req ID: 323774 We are currently seeking a Data & AI Technical Solution Architects to join our team in Hyderabad, Telangana (IN-TG), India (IN). "Job DutiesThe Data & AI Architect is a seasoned level expert who is responsible for participating in the delivery of multi-technology consulting services to clients by providing strategies and solutions on all aspects of infrastructure and related technology components. This role collaborates with other stakeholders on the development of the architectural approach for one or more layer of a solution. This role has the primary objective is to work on strategic projects that ensure the optimal functioning of the client"™s technology infrastructure. "¢ Key Responsibilities: "¢ Ability and experience to have conversations with the CEO, Business owners and CTO/CDO "¢ Break down intricate business challenges, devise effective solutions, and focus on client needs. "¢ Craft high level innovative solution approach for complex business problems "¢ Utilize best practices and creativity to address challenges "¢ Leverage market research, formulate perspectives, and communicate insights to clients "¢ Establish strong client relationships "¢ Interact at appropriate levels to ensure client satisfaction "¢ Knowledge and Attributes: "¢ Ability to focus on detail with an understanding of how it impacts the business strategically. "¢ Excellent client service orientation. "¢ Ability to work in high-pressure situations. "¢ Ability to establish and manage processes and practices through collaboration and the understanding of business. "¢ Ability to create new and repeat business for the organization. "¢ Ability to contribute information on relevant vertical markets "¢ Ability to contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes and tools. Minimum Skills RequiredAcademic Qualifications and Certifications: "¢ BE/BTech or equivalent in Information Technology and/or Business Management or a related field. "¢ Scaled Agile certification desirable. "¢ Relevant consulting and technical certifications preferred, for example TOGAF. Required Experience12-15 years "¢ Seasoned demonstrable experience in a similar role within a large scale (preferably multi- national) technology services environment. "¢ Very good understanding of Data, AI, Gen AI and Agentic AI "¢ Must have Data Architecture and Solutioning experience. Capable of E2E Data Architecture and GenAI Solution design. "¢ Must be able to work on Data & AI RFP responses as Solution Architect "¢ 10+ years of experience in Solution Architecting of Data & Analytics, AI/ML & Gen AI Technical Architect "¢ Develop Cloud-native technical approach and proposal plans identifying the best practice solutions meeting the requirements for a successful proposal. Create, edit, and review documents, diagrams, and other artifacts in response to RPPs RFQs and Contribute to and participate in presentations to customers regarding proposed solutions. "¢ Proficient with Snowflake, Databricks, Azure, AWS, GCP cloud, Data Engineering & AI tools "¢ Experience with large scale consulting and program execution engagements in AI and data "¢ Seasoned multi-technology infrastructure design experience. "¢ Seasoned demonstrable level of expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management. "¢ Additional Additional Additional Career Level Description: Knowledge and application: "¢ Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. "¢ Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: "¢ Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. "¢ Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: "¢ Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. "¢ Works"

Req ID: 328244 We are currently seeking a APAC Presales Solution Architect to join our team in Bangalore, Karntaka (IN-KA), India (IN). "Job DutiesSenior Data and AI Architect "“ Presales Grade 11 Seeking a senior data solution architect to closely work with India and APAC sales teams for technical solutioning and presales work. The Consultant is a seasoned level expert who is responsible for participating in the delivery of multi-technology consulting services to clients by providing strategies and solutions on all aspects of infrastructure and related technology components. This role collaborates with other stakeholders on the development of the architectural approach for one or more layer of a solution. This role has the primary objective is to work on strategic projects that ensure the optimal functioning of the client"™s technology infrastructure. "¢ Key Responsibilities: "¢ Ability and experience to have conversations with the CEO, Business owners and CTO/CDO "¢ Break down intricate business challenges, devise effective solutions, and focus on client needs. "¢ Craft high level innovative solution approach for complex business problems "¢ Utilize best practices and creativity to address challenges "¢ Leverage market research, formulate perspectives, and communicate insights to clients "¢ Establish strong client relationships "¢ Interact at appropriate levels to ensure client satisfaction Minimum Skills Required"¢ Knowledge and Attributes: "¢ Ability to focus on detail with an understanding of how it impacts the business strategically. "¢ Excellent client service orientation. "¢ Ability to work in high-pressure situations. "¢ Ability to establish and manage processes and practices through collaboration and the understanding of business. "¢ Ability to create new and repeat business for the organization. "¢ Ability to contribute information on relevant vertical markets "¢ Ability to contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes and tools. "¢ Academic Qualifications and Certifications: "¢ BE/BTech or equivalent in Information Technology and/or Business Management or a related field. "¢ Scaled Agile certification desirable. "¢ Relevant consulting and technical certifications preferred, for example TOGAF. "¢ Required Experience12-15 years "¢ Seasoned demonstrable experience in a similar role within a large scale (preferably multi- national) technology services environment. "¢ Very good understanding of Data, AI, Gen AI and Agentic AI "¢ Must have Data Architecture and Solutioning experience. Capable of E2E Data Architecture and GenAI Solution design. "¢ Must be able to work on Data & AI RFP responses as Solution Architect "¢ 10+ years of experience in Solution Architecting of Data & Analytics, AI/ML & Gen AI Technical Architect "¢ Develop On-prem, Cloud-native technical approach and proposal plans identifying the best practice solutions meeting the requirements for a successful proposal. Create, edit, and review documents, diagrams, and other artifacts in response to RPPs RFQs and Contribute to and participate in presentations to customers regarding proposed solutions. "¢ Experience with large scale consulting and program execution engagements in AI and data "¢ Seasoned multi-technology infrastructure design experience. "¢ Seasoned demonstrable level of expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management. "¢ Additional "¢ Knowledge and application: "¢ Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. "¢ Uses evaluation, judgment, and interpretation to select right course of action. "¢ Problem solving: "¢ Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. "¢ Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. "¢ Interaction: "¢ Enhances relationships and networks with senior internal/external partners who are not familiar with the subject m"

Your day at NTT DATA The Service Delivery Specialist is a seasoned subject matter expert, responsible for providing continuity in service and acts as an advocate for the client. This role supports the business by taking responsibility for overall contract management for medium to large complex client contracts and is responsible for ensuring client satisfaction, service delivery and contract profitability for their assigned client contracts can be specific client accounts or a group of accounts. The Service Delivery Specialist may operate across multiple sites or Support Services offerings. They are the primary interface managing the services relationship between the client and the organization. This role owns the service governance structure, schedule and run all service management review meetings, and ensure all processes and documentation are in place.The Service Delivery Specialist role is a chargeable service in the Uptime Proactive Support Service (PSS) option. They are responsible to perform client facing activities in service activation of Uptime Support Services, support and coordinate with GDC in service activation to ensure successful completion. It is the responsibility of this role to identify trends and areas of improvement in service delivery and communicate this information to regional and global stakeholders. What youll be doing Key Responsibilities: Works as an Independent Contributor (IC) and acts as the primary interface managing the services relationship between the client and the organization. Performs client facing service activation activities and support the GDC in service activation completion. Responsible for operations performance, including - Service Improvement Plans; Establishes, monitors and reports Service Delivery Reports; Escalation management and Reporting; Meeting management with clients. Major incidents - scrutinizes adherence to process, recommends changes when SLAs are not met and works with larger delivery teams. Change Management manages and owns all RoE changes. Service First - owns Service First asset verification and contract status. Vendor Backout - manages backout issues with Vendor. Works with Transition teams and assigned Technical Account Manager to develop runbook that includes processes, escalation lists and documentation. Updates runbook regularly to reflect the necessary changes. The runbook content includes Network map(s); Site-level engineering diagrams; Client and site contacts; Configuration item and IT service mappings (relationships). Leads and facilitates resolution of products and technical issues in concern with assigned Technical Account Manager. Provides assurance regarding the compliance of, and lifecycle management for, all contracted Services. Receives and manages change requests relating to the SOW and agreement, i.e. additional engagements/ projects, adding configuration items and IT services support to the Services (service coverage), moving configuration items and IT services to new or different locations etc. Interfaces with internal contract management teams to normalize and execute change orders. Reviews new offers and service capabilities with the appropriate members of team. Supports billing / invoicing inquiries and / or disputes. Monitors client satisfaction and identify service improvement plans to address clients satisfaction with the service. Knowledge and Attributes: Ability to establish strong relationships with internal stakeholders and external clients. Seasoned ability in managing coordinated delivery of service. Excellent written and verbal communication skills. Highly analytical with good problem-solving skills and can use initiative to drive innovation. Ability to work well in a pressurized environment. Excellent client service orientation. Displays excellent persuasion and influence abilities. Passionate, strong initiative, self-driven with commitment to succeed. Seasoned ability to manage budgets, resources, and timelines for service delivery projects. Seasoned proficiency in project management, including planning, execution, monitoring, and project delivery. Assertive in approach with proficiency in negotiating terms, managing conflicts, and addressing challenges that may arise during service delivery. Academic Qualifications and Certifications: Relevant bachelors degree or equivalent in Information Technology or Business Administration or related field. ITIL Certification, such as ITIL Foundation or higher-level certifications. Project Management Professional (PMP) certification desirable. Client Relationship Management certification desirable. Required Experience: Seasoned demonstrated years of experience in service delivery and/ or related function in a medium to large ICT organization, preferably IT service provider. Seasoned background in delivering IT services, managing IT projects, and understanding the IT service lifecycle. Seasoned experience in managing client relationships, understanding client needs, and ensuring client satisfaction.

Guiding members through their journey with 1 Finance from downloading the application to executing the personal finance advisory plan Educating members on our tools and features to enhance adoption and retention Attending to issues faced during the member lifecycle Support members via the in-app chat service, emails and over the phone throughout the member journey Resolve both routine and complex enquiries in a thorough and expeditious manner, escalating to appropriate teams and individuals as required Address member complaints in a compassionate and patient manner Strive to achieve high member satisfaction by going above and beyond and delivering a WOW member experience every time Motivate and encourage members across the member journey to maximize member satisfaction Collaborating with the rest of the team on new member-centric initiative Proactively review the user journey, find and work upon areas of improvement Excellent written and verbal communication skills Collaborative and result oriented Structured approach of thinking and execution Strong sense of service orientation and solution driven approach

Role & responsibilities Strategic Planning: Develop and implement a merchandise strategy aligned with the theme park's objectives. Identify new product opportunities to enhance the guest experience and maximize revenue. Analyze sales data to forecast trends and make data-driven decisions. Operations Management: Oversee daily merchandise operations, including inventory management, stock replenishment, and visual merchandising. Ensure compliance with operational standards, including health and safety regulations. Optimize store layouts, displays, and product placements to drive sales. Vendor Management: Establish and maintain relationships with vendors and suppliers. Negotiate pricing, terms, and product quality to achieve cost efficiencies. Ensure timely delivery and availability of merchandise. Team Leadership: Recruit, train, and mentor a team of merchandise managers and store staff. Set performance targets and evaluate team performance regularly. Foster a culture of excellence, innovation, and guest-centricity within the team. Financial Management: Develop and manage budgets for merchandise operations. Monitor financial performance, including sales, profit margins, and expenses. Implement strategies to achieve revenue growth and cost optimization. Guest Experience: Design and execute programs to enhance the guest shopping experience. Address guest feedback and resolve issues promptly and professionally. Collaborate with marketing teams to promote merchandise through campaigns and events. Preferred candidate profile: Bachelor degree in Business Administration, Retail Management, or MBA in related field. 15-20 of experience in retail or merchandise management from amusement park / theme park industry, with at least 5 years in a leadership role. Proficiency in inventory management software and retail analytical tools.