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1.0 - 4.0 years
1 - 4 Lacs
patna, bihar, india
On-site
Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles / overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feedback on company's as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower/facilities/equipment optimization Ensure profitability of workshops of channel partners MIS on service Spare parts inventory management Managing service guarantee at the dealership Monthly visit to ASC and monitor his performance along with ASC coordinator Service camps on monthly basis Monthly visits to customer and update M Response data Education Qualification Bachelor of Engineering General Experience 5 years and above System Generated Core Skills Customer Sensitivity Service Orientation Service Management System Generated Secondary Skills Consumer Focus Dealer Relationship Management Service Planning
Posted 7 hours ago
5.0 - 6.0 years
5 - 6 Lacs
salem, tamil nadu, india
On-site
Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles / overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feed back on companys as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower/facilities/equipment optimisation Ensure profitability of workshops of channel partners MIS on service Spare parts inventory management Manging service gaurantee at the dealership Monthly visit to ASC and monitor his performance along with ASC coordinator Service camps on monthly basisc Monthly visits to customer and update M Response data Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical General Experience 5 years and above Critical Experience System Generated Core Skills Customer Sensitivity Service Orientation Service Management System Generated Secondary Skills Consumer Focus Dealer Relationship Management Service Planning
Posted 7 hours ago
5.0 - 6.0 years
5 - 6 Lacs
ranchi, jharkhand, india
On-site
Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles / overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feed back on companys as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower/facilities/equipment optimisation Ensure profitability of workshops of channel partners MIS on service Spare parts inventory management Manging service gaurantee at the dealership Monthly visit to ASC and monitor his performance along with ASC coordinator Service camps on monthly basisc Monthly visits to customer and update M Response data Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical General Experience 5 years and above Critical Experience System Generated Core Skills Customer Sensitivity Service Orientation Service Management System Generated Secondary Skills Consumer Focus Dealer Relationship Management Service Planning
Posted 7 hours ago
1.0 - 4.0 years
1 - 4 Lacs
delhi, india
On-site
Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles / overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feed back on companys as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower/facilities/equipment optimisation Ensure profitability of workshops of channel partners MIS on service Spare parts inventory management Manging service gaurantee at the dealership Monthly visit to ASC and monitor his performance along with ASC coordinator Service camps on monthly basisc Monthly visits to customer and update M Response data Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical General Experience 5 years and above Critical Experience System Generated Core Skills Customer Sensitivity Service Orientation Service Management System Generated Secondary Skills Consumer Focus Dealer Relationship Management Service Planning
Posted 7 hours ago
12.0 - 15.0 years
13 - 17 Lacs
bengaluru
Work from Office
We are currently seeking a Data & AI Technical Solution Architects to join our team in Bangalore, Karntaka (IN-KA), India (IN). Job Duties: The Data & AI Architect is a seasoned level expert who is responsible for participating in the delivery of multi-technology consulting services to clients by providing strategies and solutions on all aspects of infrastructure and related technology components. This role collaborates with other stakeholders on the development of the architectural approach for one or more layer of a solution. This role has the primary objective is to work on strategic projects that ensure the optimal functioning of the clients technology infrastructure. Key Responsibilities: Ability and experience to have conversations with the CEO, Business owners and CTO/CDO Break down intricate business challenges, devise effective solutions, and focus on client needs. Craft high level innovative solution approach for complex business problems Utilize best practices and creativity to address challenges Leverage market research, formulate perspectives, and communicate insights to clients Establish strong client relationships Interact at appropriate levels to ensure client satisfaction Knowledge and Attributes: Ability to focus on detail with an understanding of how it impacts the business strategically. Excellent client service orientation. Ability to work in high-pressure situations. Ability to establish and manage processes and practices through collaboration and the understanding of business. Ability to create new and repeat business for the organization. Ability to contribute information on relevant vertical markets Ability to contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes and tools. Minimum Skills Required: Academic Qualifications and Certifications: BE/BTech or equivalent in Information Technology and/or Business Management or a related field. Scaled Agile certification desirable. Relevant consulting and technical certifications preferred, for example TOGAF. Required Experience: 12-15 years Seasoned demonstrable experience in a similar role within a large scale (preferably multi- national) technology services environment. Very good understanding of Data, AI, Gen AI and Agentic AI Must have Data Architecture and Solutioning experience. Capable of E2E Data Architecture and GenAI Solution design. Must be able to work on Data & AI RFP responses as Solution Architect 10+ years of experience in Solution Architecting of Data & Analytics, AI/ML & Gen AI Technical Architect Develop Cloud-native technical approach and proposal plans identifying the best practice solutions meeting the requirements for a successful proposal. Create, edit, and review documents, diagrams, and other artifacts in response to RPPs RFQs and Contribute to and participate in presentations to customers regarding proposed solutions. Proficient with Snowflake, Databricks, Azure, AWS, GCP cloud, Data Engineering & AI tools Experience with large scale consulting and program execution engagements in AI and data Seasoned multi-technology infrastructure design experience. Seasoned demonstrable level of expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management. Additional Career Level Description: Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works.
Posted 1 day ago
12.0 - 15.0 years
22 - 27 Lacs
bengaluru
Work from Office
We are currently seeking a APAC Presales Solution Architect to join our team in Bangalore, Karntaka (IN-KA), India (IN). Grade 11 Seeking a senior data solution architect to closely work with India and APAC sales teams for technical solutioning and presales work. The Consultant is a seasoned level expert who is responsible for participating in the delivery of multi-technology consulting services to clients by providing strategies and solutions on all aspects of infrastructure and related technology components.This role collaborates with other stakeholders on the development of the architectural approach for one or more layer of a solution. This role has the primary objective is to work on strategic projects that ensure the optimal functioning of the clients technology infrastructure. Key Responsibilities: Ability and experience to have conversations with the CEO, Business owners and CTO/CDO Break down intricate business challenges, devise effective solutions, and focus on client needs. Craft high level innovative solution approach for complex business problems Utilize best practices and creativity to address challenges Leverage market research, formulate perspectives, and communicate insights to clients Establish strong client relationships Interact at appropriate levels to ensure client satisfaction Minimum Skills Required: Knowledge and Attributes: Ability to focus on detail with an understanding of how it impacts the business strategically. Excellent client service orientation. Ability to work in high-pressure situations. Ability to establish and manage processes and practices through collaboration and the understanding of business. Ability to create new and repeat business for the organization. Ability to contribute information on relevant vertical markets Ability to contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes and tools. Academic Qualifications and Certifications: BE/BTech or equivalent in Information Technology and/or Business Management or a related field. Scaled Agile certification desirable. Relevant consulting and technical certifications preferred, for example TOGAF. Required Experience: 12-15 years Seasoned demonstrable experience in a similar role within a large scale (preferably multi- national) technology services environment. Very good understanding of Data, AI, Gen AI and Agentic AI Must have Data Architecture and Solutioning experience. Capable of E2E Data Architecture and GenAI Solution design. Must be able to work on Data & AI RFP responses as Solution Architect 10+ years of experience in Solution Architecting of Data & Analytics, AI/ML & Gen AI Technical Architect Develop On-prem, Cloud-native technical approach and proposal plans identifying the best practice solutions meeting the requirements for a successful proposal. Create, edit, and review documents, diagrams, and other artifacts in response to RPPs RFQs and Contribute to and participate in presentations to customers regarding proposed solutions. Experience with large scale consulting and program execution engagements in AI and data Seasoned multi-technology infrastructure design experience. Seasoned demonstrable level of expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management. Additional Job Description - Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject.
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Relationship Manager at Standard Chartered Bank, your role involves building and deepening relationships with existing Priority Customers to achieve an increase in share of wallet and revenues. You will provide professional customer service to ensure high customer satisfaction and retention. Managing the portfolio will be crucial to de-risk against attrition and achieve stability of the book. It is important to have complete knowledge of the customer base in terms of profile, demographics, psychographics, and assets in the Bank and other places. You will serve as the one-point contact for High Net Worth customers of the Bank. Key Responsibilities: - Generate new business to achieve defined targets in terms of the number of customers, volumes, and revenue for the segment - Achieve the set targets in terms of product mix - Induct all new customers brought in by the Branches & Direct Sales team - Achieve best-in-class productivity to maximize the efficacy of the sales process - Achieve the budgeted cross-sell targets - Implement aggressive sales call plans to acquire large prospective customers through referrals - Ensure coverage of the customer base in accordance with approved contact plans - Coordinate customer events for the cluster along with the product team Qualifications Required: - Graduate/ Post Graduate with a consistent academic career - Extensive sales experience (2 to 5 years) - Sales-focused and highly target-oriented - Good Interpersonal Skills - Customer and Service Orientation - Banking knowledge - Management Information Skills - Competitive awareness & benchmarking - Excellent communication, interpersonal & relationship building skills About Standard Chartered: Standard Chartered is an international bank that has been making a positive difference for over 170 years. The bank values diversity, challenges the status quo, and is committed to driving commerce and prosperity. If you are looking for a purpose-driven career in banking, Standard Chartered welcomes talents who can contribute to their mission. What We Offer: - Core bank funding for retirement savings, medical and life insurance - Flexible working options based on home and office locations - Proactive wellbeing support including mental health resources - Continuous learning culture with opportunities for growth and development - Inclusive and values-driven organization that celebrates diversity and respects individual potential.,
Posted 2 days ago
5.0 - 10.0 years
4 - 6 Lacs
gurugram
Work from Office
Team handling experience Well-groomed with good communication skills. Strong understanding of sales as a skill & good attitude. High on service orientation. Generate new leads and help expand business PAN India Desired background.
Posted 4 days ago
12.0 - 15.0 years
22 - 27 Lacs
bengaluru
Work from Office
Seeking a senior data solution architect to closely work with India and APAC sales teams for technical solutioning and presales work. The Consultant is a seasoned level expert who is responsible for participating in the delivery of multi-technology consulting services to clients by providing strategies and solutions on all aspects of infrastructure and related technology components.This role collaborates with other stakeholders on the development of the architectural approach for one or more layer of a solution. This role has the primary objective is to work on strategic projects that ensure the optimal functioning of the clients technology infrastructure. Key Responsibilities: Ability and experience to have conversations with the CEO, Business owners and CTO/CDO Break down intricate business challenges, devise effective solutions, and focus on client needs. Craft high level innovative solution approach for complex business problems Utilize best practices and creativity to address challenges Leverage market research, formulate perspectives, and communicate insights to clients Establish strong client relationships Interact at appropriate levels to ensure client satisfaction Minimum Skills Required: Knowledge and Attributes: Ability to focus on detail with an understanding of how it impacts the business strategically. Excellent client service orientation. Ability to work in high-pressure situations. Ability to establish and manage processes and practices through collaboration and the understanding of business. Ability to create new and repeat business for the organization. Ability to contribute information on relevant vertical markets Ability to contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes and tools. Academic Qualifications and Certifications: BE/BTech or equivalent in Information Technology and/or Business Management or a related field. Scaled Agile certification desirable. Relevant consulting and technical certifications preferred, for example TOGAF. Required Experience: 12-15 years Seasoned demonstrable experience in a similar role within a large scale (preferably multi- national) technology services environment. Very good understanding of Data, AI, Gen AI and Agentic AI Must have Data Architecture and Solutioning experience. Capable of E2E Data Architecture and GenAI Solution design. Must be able to work on Data & AI RFP responses as Solution Architect 10+ years of experience in Solution Architecting of Data & Analytics, AI/ML & Gen AI Technical Architect Develop On-prem, Cloud-native technical approach and proposal plans identifying the best practice solutions meeting the requirements for a successful proposal. Create, edit, and review documents, diagrams, and other artifacts in response to RPPs RFQs and Contribute to and participate in presentations to customers regarding proposed solutions. Experience with large scale consulting and program execution engagements in AI and data Seasoned multi-technology infrastructure design experience. Seasoned demonstrable level of expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management. Additional Job Description Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject m"
Posted 4 days ago
5.0 - 10.0 years
3 - 7 Lacs
gurugram
Hybrid
Reports into : Associate Director, Talent & Engagement Management Level : 4I Shift : 11am 8pm; flexible for global calls Role Summary This role is designed to undertake project management and governance of Talent & Learning initiatives. It requires an excellent program coordinator whosorganized and detail-oriented, good in data management, comfortable working with diverse teams and stakeholders across levels. Experience managing projects with competing priorities is strongly preferred. Our team works in a fast- paced, global environment and someone who thrives working on fast paced projects and is comfortable adapting to a wide range of customers and business priorities would be a good fit for the role. Your day to day role will include: Project Management and governance for Talent & Learning programs Scheduling and planning, monitoring and status reporting against planned deliverables, milestones, resource and program tracking, development and management of risk, issue and action logs, track planning and execution Ensure smooth project execution by monitoring and auditing key tasks across Talent & Learning initiatives and projects Build and maintain successful partnerships with Talent & Learning team, HR stakeholders and key business sponsors Talent & Learning process governance, maintain SOPs, process documents Take initiative to develop or improve project management processes and tools. Ensure project tools, best practices and lessons learned are documented. Maintain and track Talent & Learning Budget Liaison with Talent & Learning SMEs and Finance team to ensure accurate monitoring Act as Learning partner for specified business units Lead and manage special projects in Talent & Organization Development as needed Skills: Bachelors degree 5+ years of experience with at least 2 years of experience in Learning & Development / Organization Development At least 2 years of relevant project management experience, preferably in HR Solid verbal and written communication skills Strong organizational skills and a high level of attention to detail Ability to manage multiple projects at the same time and meet tightdeadlines Excellent service orientation, interpersonal team skills, flexibility, initiative and team-work High work ethic and targets-oriented Ability to prioritize effectively and facilitate actions across teams, commitment to follow -through Strong Analytical skills, proficient in Excel Experience in writing process flows, SOP, documentations
Posted 4 days ago
5.0 - 10.0 years
5 - 10 Lacs
bangalore rural
Work from Office
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Team Lead, IT Technical Support is a developing management role, accountable for gaining the skills to lead and oversee the day-to-day operations management and escalations, as well as managing the provision of technical services to internal clients, ensuring service standards are met or exceeded. This role ensures the delivery of information technology projects and provides relevant team leadership, whilst fostering a collaborative an innovative team culture focused on operational excellence. Key responsibilities: Ensures that service governance is performed to enable highly available services from delivery teams that are in line with defined SLAs. Reviews capacity planning recommendations for the IT solution. Works with the service design team to optimize the delivery model through problem analysis. Manages and ensures service escalations are resolved. Provides advice on process and service improvements and ensure it is implemented by delivery teams. Provides recommendations on system improvements and ensures they are recorded on the CSI register and drives the execution and implementation of CSI actions. Leads and oversees the identification and automation (increase zero touch tickets) of opportunities and ensures it gets implemented. Ensures that service catalogue improvements are identified and reported. Works closely with delivery providers to ensure the service aggregation is in line with the partnership agreement. Ensures that teams deliver against SLAs and ensures the monitoring of overall case backlogs through real-time dashboards. Manages and drives team and user adoption of new product or technology releases. Reviews operational reports analysis and recommendations for Availability, Capacity and Performance Management as well as Technology lifecycle management. Works with relevant stakeholders on centralized delivery adherence to ITIL processes and functions adherence such as, but not limited to Incident Management, Request Fulfilment, Change Management, Problem Management and Technology Lifecycle Management. Provides operational sign-off of centralized delivery during regional service transition and activation. Works in conjunction with the relevant internal teams to assess, prioritize, schedule the execution of patching required as part of vulnerability management. Builds technical support expertise by promoting the sharing of knowledge between team members. Knowledge, Skills and Attributes: Good problem-solving ability. Ability to communicate effectively with people at all levels of the organization. Ability to thrive in a challenging, fast-paced IT environment. Display a strong client service orientation. Ability to evaluate risks, priorities and business benefits, leveraging strong business knowledge. Developing ability to lead and manage a team and operationally plan and manage deliverables. Ability to multi-task, set priorities and meet deadlines. Knowledge and understanding of information systems and technology areas. Ability to facilitate presentations of technical matters to a diverse audience. Ability to analyze data and produce reports on issues and recommend resolutions. Good negotiation and stakeholder management skills. Academic qualifications and certifications: Bachelor’s degree or equivalent in Information Technology, Computer Science, or related field. Relevant ITIL certification is desirable. Service Integration and Management Foundation would be advantageous. Problem Management methodology would be advantageous. Required experience: Solid experience in a similar role. Experience in IT service delivery management for large multinational. Experienced Service Management professional in a large-scale and diverse environment of incident management, escalation procedures and related disciplines. Experience of IT service Management Systems and technology to support Managed services such as automation and monitoring. Process transformation and optimisation experience. Experience with remote desktop applications and help desk software. Solid experience in tech support, desktop support, or in a similar role. Workplace type : About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 5 days ago
4.0 - 7.0 years
3 - 12 Lacs
pune, maharashtra, india
On-site
Developing and maintaining Power BI datasets Designing and developing interactive dashboards and reports Collaborating with stakeholders to understand data needs Analyzing datasets to uncover trends and insights Maintaining data accuracy and integrity within BI systems Translating business requirements into technical specifications Have you got what it takes Experience 4 - 7 years Proficiency with Power BI - Must Expertise in DAX and SQL Strong knowledge of data modeling techniques Expertise in creating Power BI dashboards Knowledge in paginated reports Excellent communication and documentation skills. High self-learning ability Service orientation High level of English
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
Role Overview: You will be working on various innovative and ambitious projects for clients of all sizes in diverse sectors such as agri-food, commerce, distribution, luxury, energy, industry, pharma/chemistry, and health. As a passionate Power BI Consultant, after an integration period to familiarize yourself with the EY Fabernovel methodology, you will be involved in all project phases, from analyzing client needs to delivering the technical solution, including estimation and solution development. You will work in a team as well as autonomously in a technically innovative environment. Key Responsibilities: - Design, efficiently create, and maintain reports and dashboards following best practices / storytelling rules - Participate in Data Visualization using Microsoft Power BI - Estimate projects / Analyze needs and technical constraints - Data source preparation, data modeling - Client support, coaching, user training facilitation - Audit existing ecosystems (visual improvement of Dashboards, performance optimization, cost, security, etc.) - Stay updated on technological advancements - Define a self-service BI strategy and implement it Qualifications Required: - Bachelor's degree in Computer Science with a minimum of 2 years of similar experience - Required technical skills: Power BI report/dashboard visualization, advanced DAX calculations in Power BI, collaboration and sharing via Power BI Service, SQL language, data modeling (M language for Power BI) - Appreciated technical skills: Power BI Service administration, knowledge of databases (e.g., Snowflake, Google BigQuery, SQL Server, or Oracle), data warehouse modeling and design (Data Warehouses), integration tool usage (e.g., Azure Data Factory, SSIS, Talend, Alteryx) - Functional skills: Mastery of Data concepts (modeling, Value chain, different project phases, data quality), Autonomy / Teamwork (including knowledge sharing), Proactive approach / Ability to search for and find solutions, Creativity and curiosity, Dynamism and responsiveness, Service-oriented mindset, Ability to contribute to the community (internal and external) engagement, Excellent written and oral presentation, Technical English proficiency Note: The additional details of the company are not explicitly mentioned in the provided Job Description.,
Posted 5 days ago
1.0 - 4.0 years
4 - 7 Lacs
bengaluru
Work from Office
The MAC Analyst works as part of a larger facilities team within APAC, with its main function in data management, seat allocation and move logistics across the region. Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records. Assign desks for new hires in close liaison with relevant internal clients. Work with the internal Task system to close out tasks to SLA/KPIs Communicate clearly and professionally with business stakeholders, handle general internal queries, clarify concerns and identify solutions. Work with the Client to manage and plan general desks moves (from individual to medium and large office moves). Manage assets addition/removal/orderingof furniture and special equipment. Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings. Organise, schedule and monitor own work transparently within the larger facilities team. Manage local key stakeholders/EAs and suppliers. Prepare for/attend MAC meetings and compile specific and accurate MAC statistics/reports. Regularly work with external contractors, e.g., cleaning, AV team, production crews and event hosts Where required supervise moves out of hours Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Skills Previous experience of working in a fast-paced, multi-national environment Experience in a hands-on role working within a MAC, events and/or facilities environment Ability to multitask and work without direct supervision Great analytical skills Proficient in MS Office, especially in MS Excel (vlookup, pivot tables etc.) Possess excellent written and verbal communication and people skills Proficiency in Outlook desirable but not essential Ability to read and process floor plans/drawings/SpaceView
Posted 5 days ago
1.0 - 4.0 years
4 - 7 Lacs
thiruvananthapuram
Work from Office
The MAC Analyst works as part of a larger facilities team within APAC, with its main function in data management, seat allocation and move logistics across the region. Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records. Assign desks for new hires in close liaison with relevant internal clients. Work with the internal Task system to close out tasks to SLA/KPIs Communicate clearly and professionally with business stakeholders, handle general internal queries, clarify concerns and identify solutions. Work with the Client to manage and plan general desks moves (from individual to medium and large office moves). Manage assets addition/removal/orderingof furniture and special equipment. Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings. Organise, schedule and monitor own work transparently within the larger facilities team. Manage local key stakeholders/EAs and suppliers. Prepare for/attend MAC meetings and compile specific and accurate MAC statistics/reports. Regularly work with external contractors, e.g., cleaning, AV team, production crews and event hosts Where required supervise moves out of hours Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Skills Previous experience of working in a fast-paced, multi-national environment Experience in a hands-on role working within a MAC, events and/or facilities environment Ability to multitask and work without direct supervision Great analytical skills Proficient in MS Office, especially in MS Excel (vlookup, pivot tables etc.) Possess excellent written and verbal communication and people skills Proficiency in Outlook desirable but not essential Ability to read and process floor plans/drawings/SpaceView
Posted 5 days ago
3.0 - 6.0 years
2 - 2 Lacs
vapi
Work from Office
Build and maintain strong client relationships. Handle customer queries, complaints, and feedback. Identify opportunities to upsell/cross-sell products or services. Maintain customer data and ensure high customer satisfaction Required Candidate profile Graduate with good communication & interpersonal skills. Strong problem-solving ability and customer service orientation. Experience in CRM software/tools preferred.
Posted 1 week ago
6.0 - 11.0 years
8 - 14 Lacs
gurugram
Work from Office
Technical Expert and Go-To person for the ServiceNow Development along the Out of the Box implementations Supporting the ServiceNow Consulting processes for business processes Managing RUN and CHANGE operations Computer/Electronics Engineering (BTech/MTech) or Graduation (BCA/MCA) Certified System Administrator (CSA) is a must Certified Application Developer (CAD) is a must Trained on PPM.
Posted 1 week ago
2.0 - 7.0 years
3 - 8 Lacs
gurgaon, haryana, india
On-site
Responsibility Areas: Support in managing all Private Bank sales and service activities for the assigned region Provide complete and comprehensive information to customers on products, services and ensure best services are provided to them Analyze clients cash, capital, and investment needs Monitor the performance of client accounts and suggest ways to improve returns Ensuring appropriate control framework is in place and operations risk are properly managed Automating key activities of the business to gain efficiency in delivery Streamlining of the digitization activities in the process Assure adherence to the guidelines set by the bank Ensure bank meets the audit, compliance regulatory requirements Gather latest Market intelligence and track benchmark against best practices in competitor bank Manage and improve the customer journey and partner experience to differentiate the bank from competition Evaluate the feasibility of Digital enablement from offering, channel process point of view and ensure its implementation to improve overall operational efficiency Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer Preferred Skill Set : Prior experience in managing Service Delivery and client experience agendas roles at a level of geographic zone / pan-India central role Will bring a mix of business acumen and Service orientation to be able to create service excellence as a culture with a view to enhance business value Excellent communication, analytical & reviewing skills Inter-personal coordination & Team Player Previous exposure to CRM systems and Finacle is a critical skill. Excellent ability to use Excel and PowerPoint
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a member of the Support organization at Oracle, your main focus is to provide post-sales support and solutions to the Oracle customer base while also acting as an advocate for customer needs. This role involves handling post-sales non-technical customer inquiries through various channels such as phone and electronic means, as well as addressing technical questions related to the use of and troubleshooting for Oracle's Electronic Support Services. Serving as a primary point of contact for customers, you will be responsible for nurturing customer relationships with Support and offering guidance and support to internal Oracle employees regarding diverse customer situations and escalated issues. In the position of a Fusion Financials Functional Support Professional, preferably with a background in implementing Oracle Cloud Financial Applications, your responsibilities will include delivering exceptional customer service support, diagnosing, replicating, and resolving complex and critical Functional issues as part of service requests. The primary objective of this role is to provide Customer Service at a Functional level and drive complete resolution of each reported customer issue. The ideal candidate for this role should possess the following qualifications and skills: - Thorough knowledge and understanding of Financials business processes and concepts. - Experience in implementing/supporting Cloud Financial Modules like GL, AP, AR, FA, IBY, PA. - Ability to connect the product functionalities with business processes to offer guidance to customers on aligning Oracle Cloud Financials with their specific business scenarios. - Basic technical awareness in SQL, OTBI/BIP/FRS reports, FBDI, ADFDI, and BPM workflows. - Exposure to developing, personalization, and extensions in Fusion SaaS. - Proficiency in OTBI & BI reports. - Strong problem-solving abilities. - Excellent customer interactions and service orientation to effectively address customers" critical situations, mobilize organizational resources, and set realistic expectations. - Sound operations management and innovation orientation to continuously enhance processes, methods, tools, and utilities. At Oracle, we are committed to fostering a diverse and inclusive workforce that leverages various perspectives and backgrounds to drive innovation. With a legacy of over 40 years, Oracle thrives on integrity and collaboration with industry leaders across sectors. Our global opportunities and employee benefits prioritize work-life balance, inclusive medical, life insurance, and retirement options. We also encourage community engagement through volunteer programs and ensure accessibility for individuals with disabilities throughout the employment process. For assistance related to accessibility or disability accommodations, please contact us at +1 888 404 2494, option one. Please note that Oracle is an affirmative action employer in the United States.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
indore, madhya pradesh
On-site
You will be responsible for managing day-to-day activities at the preschool, including procuring and arranging instructional resources for classroom use, auditing classrooms, and observing activities. In addition, you will address parents" concerns while maintaining positive relationships with them and ensure that policies and procedures are implemented by managing staff effectively. Creating an explorative and comfortable learning environment for the children in the center will be a key aspect of your role. You will also be required to liaise with vendors for any infrastructure issues and acquire and maintain business prospects. It will be your responsibility to prepare and execute a budget plan to ensure cost-effectiveness and be accountable for the Net Promoter Score (NPS), admissions, and attrition of the center. Hiring, training, and evaluating teachers" performance, as well as mentoring and supervising staff, will be crucial tasks. Collaboration with teachers to uphold high curriculum standards is essential. The ideal candidate should have at least 2 years of experience working with children in a classroom setting and possess basic computer skills, including proficiency in Internet usage, email, word processing, and spreadsheets. Strong problem-solving, decision-making, and service-oriented skills are required, along with enterprising and initiative-driven qualities. The ability to work well under stress and demonstrate leadership qualities are also important for this role. If you are comfortable with the job location at House No. 57, Ashok Nagar Colony, behind Bhanwarkua-Tower square main road & Sapna Sangeeta Inox, Indore 452001, can commit to the timings from 9:00 AM to 6:30 PM on Monday to Saturday, and are available to join immediately, please share your CV at nisha@footprintseducation.in. This is a full-time position with a fixed shift during the day. A Bachelor's degree is preferred for this role. The candidate should have experience in academic counseling, academic coordination, and preschool/education for at least 1 year each. The work location is in person. Interested candidates, please apply for this permanent full-time position, and answer the application questions regarding your comfort with the location, monthly salary expectation, job timings, and availability to join immediately.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As a Principal Recruiter at ADP, your main responsibilities will include attracting top talent, engaging in innovative candidate search methods, collaborating with hiring managers and account teams, and assessing candidate fit and requisition status. Additionally, you will act as a trusted advisor by promoting selected candidates to client hiring managers and providing guidance to top-level candidates regarding culture fit, knowledge gaps, and value proposition. You will also be responsible for interpreting and analyzing data to enhance the hiring process, develop process improvements, implement solutions, and share best practices with team members and client partners. To excel in this role, you should have a minimum of 3 years of relevant experience in corporate, RPO, or agency recruitment environments. Experience in recruiting for Executive Level positions, such as Directors, CTOs, and CFOs, is essential. A positive self-starter attitude, strong time management skills, and the ability to prioritize tasks and multitask effectively are key attributes for success. Client-focus, service orientation, industry expertise, and the ability to work independently on projects are also crucial for this role. Preferred qualifications for this position include additional experience in Human Resources, Diversity, Equity & Inclusion, Project/Program Management, or Account Management. Proficiency in Internet skills, including Boolean search expertise and AIRs search techniques, is advantageous. Possessing certifications such as AIRS Certified Internet Recruiter (CIR) or Certified Diversity Recruiter (CDR) would be beneficial. Other professional certifications like PMP, PHR, SPHR, SHRM-CP, or SHRM-SCP are also highly regarded. If you are a proactive, results-driven individual with a passion for talent acquisition and a desire to make a significant impact in the recruitment industry, this role at ADP could be the perfect fit for you.,
Posted 1 week ago
5.0 - 10.0 years
5 - 9 Lacs
ambur, anupshahr, ambasamudram
Work from Office
POSITION DESCRIPTION GRADE CM DEPARTMENT Branch Banking REPORTS TO - Cluster Head/Regional Head Branch Banking REPORTING INTO Direct reporting: RM BDE/AAM/AM Dotted line reporting of BOO/BOSM ROLE PURPOSE & OBJECTIVE This role is responsible for driving the entire business targets for liabilities assigned to the branch; Manage exceptional customer service, proactive sales environment and efficient branch operations, while adhering to regulations/compliance requirements; Focus on retaining existing customers, increasing the customer base and cross-selling Ujjivans products and services; Oversee branch operations, cash management and service quality; work closely with product and marketing teams to drive campaigns at their branches. The incumbent monitors daily performance of branch staff and manages a team of 5 to 7 employees. This role is applicable only to Gold & Silver Branches. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Entire liability target for the branch CASA Book as per the branch TASC Book as per the branch BB-FIG Book as per the branch Segment wise book (NR, Senior Citizen, HNI etc) as per the branch Number target for all the respective products. CA SA TASC Snr Citizen HNI NR KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Implement branch specific marketing & communication strategies to continuously strengthen the Ujjivan brand. This role is responsible for driving the entire business targets for liabilities assigned to the branch. Manage exceptional customer service, proactive sales environment and efficient branch operations, while adhering to regulations/compliance requirements Focus on retaining existing customers, increasing the customer base and cross-selling Ujjivans products and services Oversee branch operations, cash management and service quality; work closely with product and marketing teams to drive campaigns at their branches. Monitor daily performance of branch staff. To manage a team of 5 to 7 employees. Cascade targets the branch targets to the respective staffs and ensure achievement is tracked through periodic reviews. Ensure all deferrals taken are cleared within the specific period. Monitor the overall portfolio of the branch; ensure adherence to compliance and regulatory norms are met. Customers Ensure customers are educated about all products/services offered by Ujjivan Ensure courteous customer service is offered to customers by the branch staff Reduce customer attrition by guiding CCR(s) on exit interviews, customer engagement programs etc. Lead customer connect initiatives in the branch vicinity Internal Process Oversee and ensure efficiency in branch/ATM operations through adherence to TAT for various internal and customer end processes; drive utilization of alternate channels Ensure compliance with banking guidelines, quality framework and audit requirements; ensure speedy resolution of any audit observations and take necessary steps to prevent recurrence, ensure compliance with Know Your Customer (KYC), Anti- Money Laundering (AML), audit and other regulations & applicable laws in the branch Monitor, control & minimize all expenses in the Branch, such as telephone, consumption of stationery, computer consumables, electricity and other overheads without sacrificing quality Oversee accurate cash management and tallying of accounts in the system through the Cashier Accountable for branch safety including security of cash/vault etc. Learning & Performance Ensure that all members of the Branch staff are up to date on all relevant circulars and all products/services offered in the Branch Ensure adherence to training man-days/ mandatory training programs for self and reportees Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self and reportees Monitor performance of staff against defined goals/metrics and take corrective action wherever required; undertake disciplinary and attendance monitoring for liabilities sales team and branch operations team Coordinate with state HR on people related matters; support branch activities to foster teamwork and continuously make Ujjivan a great place to work Ensure coordination between staff of different teams, to build a collaborative spirit and shared sense of purpose (which could also enable cross-sell and overall target achievement) MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate in Commerce/Business/Economics or related subjects. PGDM/ MBA from a Tier 2 or 3 college preferred Experience Should have overall experience of 7-12 Years in core banking sales with good knowledge of banking products and regulatory requirements in banking/micro-finance. Should have worked as a Branch Manager for at least 1-2 years. Functional Skills Sales & marketing skills across multiple products. Should have managed a deposit book of 25 to 75 Cr. Knowledge on liabilities products & unsecured loans products Knowledge of basic accounting and finance administration Analytical skills Process & Compliance Orientation: Knowledgeable on KYC norms/guidelines for liabilities & unsecured loans Behavioral Skills Managing Customer Relations and excellent service orientation and relationship management skills Communication Skills - fluent in the local language & English Ability to manage teams and drive performance. Should have managed a team of 7 to 15 staff. Achievement/Performance oriented Product knowledge.
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
thane, maharashtra
On-site
You will be working in the clothing industry to provide services for clients. No experience or educational background is required, and freshers are welcome to apply. You will have holidays every Friday. Accommodation and food facilities are provided for workers. There are 30 positions available for this vacancy. If you are interested, please contact Shailesh Yadav at 9323996941. Feel free to reach out if you need more information.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
The Relationship Manager/ Senior Relationship Manager plays a crucial role in understanding customer requirements, ensuring service metric guidelines are met, retaining customers, converting prospects, and assisting them in finding suitable partners. Your primary responsibilities will include welcoming customers on-board, creating Member Profiles, understanding member preferences and expectations, and identifying unique aspects of each Member. You will be responsible for searching, screening, shortlisting potential partners, initiating meetings between members, and creating success stories. Building and maintaining strong relationships with members, providing an elite experience, and delivering top-notch service will be key aspects of your role. Additionally, you will manage a portfolio of customers with diligent follow-up. To excel in this role, you must possess excellent command over the English language, fluency in Malayalam (regional language), proactiveness, strong listening skills, and service orientation. Your ability to read and interact effectively to understand customer requirements, along with high emotional intelligence, persuasion skills, punctuality, and impressive presentation skills, will be essential for success. In terms of competencies, you are expected to embody values such as integrity, honesty, and respect. Effective communication skills, both oral and written, along with active listening, executive presence, business and telephone etiquette, influencing skills, empathy, self-drive, initiative, stress management abilities, and a willingness to learn are all critical competencies for this role. The benefits of this position include statutory benefits like PF, ESI, medical insurance, gratuity, and leaves, as well as opportunities for learning and growth within the company. The work schedule is based on general shifts (9:30 AM to 6:30 PM) with a 6-day workweek and 1 floating week off. The job type is full-time, and the work location is in-person. In addition to a competitive salary, you will also enjoy benefits such as health insurance, paid sick time, paid time off, and a provident fund. The work schedule is during day and morning shifts, with the possibility of a performance bonus based on your achievements.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a member of the ACGE Group Company, your primary responsibilities will include providing support for lab activities such as customer trials, internal and external customer training, new product validation, IFAT CFAT, and validation of equipment and attachments. You will be responsible for executing customer trials and providing onsite process support for process qualification. Your key result areas will focus on customer trials, new product process validation, onsite support for process qualification, customer training, and IFAT CFAT. You will interact with various key interfaces including sales, application engineering, automation & controls, new product development, and after-market departments. To excel in this role, you should possess competencies in knowledge of Pharma packaging machines, problem-solving, innovation, cross-functional team working, quality and service orientation, customer focus, and effective communication skills.,
Posted 2 weeks ago
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