Service Manager

Job Title: Service Manager- ELV & Site Operations

Location: On-site across Delhi NCR, Gurgaon & Noida

Overview:

We’re seeking an experienced Service Manager to oversee end-to-end ELV installations (CCTV, Access Control System, Parking Management System, PA, Networking, BMS) and manage site operations. You’ll coordinate with vendors, sub‑contractors, and clients to ensure timely, high-quality delivery, covering site surveys, material planning, billing, and hands-on supervision.

Key Responsibilities:

1. Vendor & Client Coordination-

   Lead communications and coordination with vendors, contractors, and clients to monitor and report project progress.

2. Supervision & Quality Control-

   Oversee site activities to ensure timely completion, adherence to technical specifications, safety, and quality standards.

3. Material Indents & BOQ Management-

   Prepare and verify material indents based on Bills of Quantities. Liaise with procurement to ensure timely availability.

4. Tendering & Site Surveys-

   Conduct site surveys to support tendering and resolve design-related issues in collaboration with engineering teams.

5. Progress Meetings & Site Coordination-

   Organize and lead site meetings with stakeholders to review milestones, logistical challenges, and next steps.

6. Measurement Checks & Client Billing-

   Review contractor measurements and prepare client invoices in accordance with standard practices, ensuring accuracy and compliance.

7. Bill Scrutiny & Payment Certification-

   Examine and certify bills for contractor payments, ensuring alignment with pre-agreed rates and approved scope.

8. ELV Systems Installation Oversight-

   Manage end-to-end installation of ELV systems (CCTV, Access Control system, Parking Management System, PA, Networking, BMS), ensuring technical compliance and system integration.

Qualifications & Skills:

• Educational Background:

  Bachelor’s in Electrical, Electronics, Telecom Engineering, or equivalent.

• Experience:

  7+ years in ELV systems, site supervision, or service management in construction/infra projects.

• Technical Know‑How:

  Deep understanding of ELV systems deployment, wiring, commissioning, and diagnostics.

• Project Management:

  Familiar with BOQ, billing protocols, site surveying, and tender documentation.

• Finance & Billing:

  Competent in validating measurements, invoicing, and contractor payments.

• Soft Skills:

  Strong interpersonal communication, client/vendor liaison, meeting coordination, and leadership.

• Organizational Ability:

  Excellent attention to detail, scheduling, time‑management, and quality control.

• Tools Proficiency:

  MS Office suite, project tracking tools, and familiarity with site documentation standards.

• Atmosphere:

  Proactive problem solver, adaptable to dynamic conditions, with a focus on on-time, compliant execution.

Why Join us?

• Diverse exposure to ELV technologies within critical infrastructure projects.
• Dynamic role combining site leadership, technical acumen, and stakeholder coordination.
• Opportunity to deliver projects end-to-end with clear impact.