🚀 Join Our Team as a Head – Project & Presales. Grow, Upscale at Helo.ai by VivaConnect
Location
: Mumbai, India
Type
: Full-Time
About Helo.ai 🌟
At
Helo.ai by VivaConnect
, we’re transforming how businesses communicate with their customers. From
SMS, WhatsApp, RCS, Voice,
to
Contact Centre Solutions
, we enable brands to build impactful connections. With over
24+ years
of industry expertise, handling
30+ billion engagements annually
, and partnerships with
Meta, Google
, and leading telecom operators, we’re not just another company—we’re
trailblazers in business communication
.If you’re looking to kickstart your journey with an organization that’s all about
growth, innovation
, and
meaningful impact
, your search ends here! 🌟
About The Role 👥
As the
Head - Projects and Pre-Sales
, you will lead both
project delivery
and
pre-sales initiatives
, ensuring seamless alignment between client needs, technical solutions, and execution. You will drive Agile project management, oversee high-impact IT/communication projects, and spearhead pre-sales strategies to win and onboard enterprise clients,
this is your chance to shine
. 🚀
Your Day-to-Day Responsibilities 🎯
- Project Management Leadership
- Define project scope, goals, and deliverables, ensuring alignment with business objectives.
- Lead Agile teams, including sprint planning, daily stand-ups, and retrospectives.
- Manage project timelines, budgets, and resource allocation for on-time, high-quality delivery.
- Oversee SDLC compliance, release coordination, and stakeholder updates.
- Foster a collaborative team culture, removing blockers and driving continuous improvement.
- Pre-Sales Strategy & Execution
- Engage with potential clients to understand their challenges and propose tailored solutions.
- Develop and present custom proposals, RFPs/RFIs responses, and Proof of Concepts (PoCs).
- Collaborate with sales and product teams to align offerings with market needs.
- Train and support sales teams with technical insights and competitive differentiators.
- Identify and leverage use cases to demonstrate VivaConnect’s value to brands.
- Stakeholder & Client Management
- Act as the bridge between clients, sales, and delivery teams to ensure seamless onboarding.
- Share client feedback with product teams to drive innovation and improvement.
- Maintain strong relationships with enterprise clients and internal stakeholders.
- Growth & Innovation
- Stay ahead of industry trends, competitor offerings, and emerging technologies.
- Optimize pre-sales and project delivery processes for scalability and efficiency.
- Promote Agile best practices and tools to enhance team performance.
🌱 Your Growth @ Helo.ai
- 1. Fast-Track Growth - Take charge of high-impact projects and pre-sales activities in a fast-paced, innovation-driven environment.
- 2. Skill Enhancement : Build deep expertise in: CPaaS solutions, AI-powered tools, Agile project delivery, Enterprise sales and client engagement.
- 3. Leadership & Strategy : Lead cross-functional teams, mentor peers, and contribute to product and business strategy decisions.
- 4. Recognition & Growth : Get recognized for your contributions through regular rewards, leadership visibility, and professional development opportunities.
🛠 Knowledge & Skill-set Required
🔸
Experience & Skills:
- Education: Bachelor’s/Master’s in IT, Computer Engineering, or related field.
- Experience: 9+ years in IT project management + pre-sales, preferably in CPaaS, cloud, or enterprise software.
- Certifications: PMP, Agile, Scrum, or sales-related certifications are a plus.
- Skills:
- Exceptional communication, presentation, and stakeholder management.
- Strong analytical, problem-solving, and negotiation abilities.
- Proficiency in Jira, SDLC, RFPs, and PowerPoint.
- Agile mindset with adaptability to changing scopes.
- Personality: Proactive, detail-oriented, and thrives in a collaborative, fast-paced culture.
Why Helo.ai? 🏆
- Growth Playground: Be part of India’s $2 billion CPaaS market and contribute to a booming global industry.
- Big Impact: Work on high-ticket deals and partner with some of the biggest brands across sectors.
- A supportive and inclusive work environment that celebrates YOU.
- Opportunities to work on exciting projects, engage with people, and make an impact.
- Employee Engagement Programs that make Mondays fun (yes, it’s possible!).
- Our Clients as a CPAAS giant : HDFC Bank ltd, State bank of India, Bajaj finance limited, Reliance brands, Motilal Oswal and many more
- Endless Learning: Work closely with experts and access opportunities to enhance your skills.
Equal Opportunity Employer
At Helo.ai, we celebrate diversity and are committed to building an
inclusive
and
collaborative
environment for all.If you’ve got the passion, we’ve got the platform to help you
shine
. 🌟
