Responsibilities Own project development and ensure effective completion and delivery. Define project scope, goals and deliverable. Develop and maintain project plans. Manage scope changes. Ensure project documentation. Preparing quotes and effort estimations for internal and external stakeholders. Work closely with Product Owners and BAs to progress along the squad agenda. Promote Agile culture, values, behaviors, and principles across business, development and testing organizations. Create a collaborative team environment; partner with Managers to provide constructive feedback for continuous Agile improvements. Plan and conduct Agile meetings/ceremonies, Sprint planning, backlog grooming, daily stand up, test plan and test cases reviews, sprint demos, retrospectives etc. Review and manage backlog and in-progress items to ensure the latest work status is captured and updated as appropriate. Maintain team metrics and report project statuses on a regular basis to Product Owner, and to project stakeholders. Takes ownership to drive through resolutions of issues or blockers, coordinate directly with other development/product teams on inter-dependencies or through scrum-of-scrum ceremony. Takes a lead role in overall release management, which includes end-to-end regression test coordination, ensure SDLC artifact adherence runbook coordination and deployment support. Coordinate with the team on deployment preparations and execution. Excellent relationship management, communication, teamwork, and influence skills; ability to operate at senior levels in both written and verbal communications. Ability to develop full-scale project plans and associated communication documents; including identifying and managing project dependencies and critical paths. Ability to Identify and implement continuous improvement opportunities to improve Agile performance. Ability to review and manage backlog items to ensure the latest work status is captured and updated as appropriate. Experience in creating a collaborative team environment and providing constructive feedback in order to drive Agile maturity. Ability to proactively manage change in project scope, identify potential issues, and devise contingency. Ability to effectively prioritize and execute tasks in a high-pressure environment. Detail oriented, organized, self-motivated, and ability to work independently as well as in a team environment. Strong familiarity with Agile project management software/tools Proficient with Jira, MS Office applications: Excel, Word, and PowerPoint. (ref:hirist.tech)
Roles And Responsibilities Developing back-end APIs in Node.JS for the existing and new projects Writing well designed, testable, efficient code by using best software development practices Gathering and refining specifications and requirements based on technical needs Directing day-to-day activities in a manner consistent with our risk culture and the relevant risk appetite statement and limits, and communicate it throughout the team Creating an environment in which your team pursues effective and efficient operations of their respective areas Ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to risk and compliance Creating and maintaining software documentation (ref:hirist.tech)
Location : Mumbai, India Type : Full-Time About Helo.ai At Helo.ai by VivaConnect, we're transforming how businesses communicate with their customers. From SMS, WhatsApp, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections. With over 23+ years of industry expertise, handling 30+ billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, we're not just another company-we're trailblazers in business communication. If you're looking to kickstart your HR journey with an organization that's all about growth, innovation, and meaningful impact, your search ends here! About The Role As a Project Manager, you'll take charge of IT and communication projects, ensuring they're delivered on time, within budget, and with exceptional quality. You'll lead Agile teams, scrum calls over look Jira collaborate with stakeholders, and make a real difference. Roles And Responsibilities Project Ownership : Define project scope, goals, and deliverables. Create project plans, timelines, and budgets. Prepare quotes and effort estimates for stakeholders. Agile Leadership : Lead sprint planning, daily stand-ups, and retrospectives. Drive a collaborative and growth-focused team culture. Partner with Product Owners and Software developers to track progress. Stakeholder Management : Share regular project updates and ensure alignment. Tackle challenges and remove blockers affecting timelines. Team Collaboration : Build a productive team environment and offer constructive feedback. Keep the backlog updated to reflect real-time project status. Release Coordination : Oversee deployments and ensure proper testing. Ensure compliance with SDLC processes and documentation standards. Continuous Improvement : Bring ideas to improve project processes and tools. Promote Agile best practices to boost performance across teams. Your Growth @ Helo.ai : Fast-Track Growth Experience rapid growth in a fast-evolving, innovation-driven ecosystem. Get to work on cutting-edge tech and high-impact projects that challenge and inspire you every day. Skill Set Development Gain expertise in tools, processes, and strategies that will upskill you for a futureproof career. Expand your leadership potential with opportunities to take on larger, more complex projects. Access resources, certifications, and mentorship to level up your skills. Personality Development Enhance your communication, leadership, and decision-making skills while working with industry leaders. Build confidence, develop a problem-solving mindset, and thrive in an inclusive, collaborative workspace. Knowledge & Skill-set Required Education : B.E. in IT, Computer Engineering, or related field. Candidates with 2 to 10 years of experience-everyone's welcome! Certifications : Agile, Scrum, or PMP certification Big plus! Strong communication skills, great organizational abilities, and a positive, gogetter attitude. Flexible and calm under changing scopes - prioritization pro. Detail-oriented, self-starter, and a true team player. Why Helo.ai? Competitive Salary : Grow your career with clear progression opportunities. Supportive Work Environment : Be part of an inclusive culture that celebrates YOU. Exciting Projects : Engage with impactful work, collaborate with great people, and make a difference. Employee Engagement Programs : We make Fridays fun - yes, it's possible! Rewards & Recognition : Your contributions are seen, valued, and celebrated Work Schedule Monday to Friday : 10 AM - 6 : 30 PM. Flexibility? Occasionally, when organizational needs call for it. Equal Opportunity Employer At Helo.ai, we celebrate diversity and are committed to building an inclusive and collaborative environment for all. If you've got the passion, we've got the platform to help you shine. (ref:hirist.tech)
Job Title: AVP – Engineering Location: Andheri East Department: IT Reports To: AVP- Product & Engineering About HELO.AI At Helo.ai by VivaConnect, we’re transforming how businesses communicate with their customers. From SMS, WhatsApp, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections. With over 24+ years of industry expertise, handling 30+ billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, we’re not just another company—we’re trailblazers in business communication. If you’re looking to kickstart your journey with an organization that’s all about growth, innovation, and meaningful impact, your search ends here! Role Overview The AVP – Engineering will lead high-performing teams, drive technical strategy, and ensure successful delivery of scalable products. This role blends hands-on architecture thinking with leadership in execution, team growth, and stakeholder alignment. Key Responsibilities Define and execute the engineering roadmap in line with HELO.AI’s business and product strategy Manage and mentor engineering teams across product verticals (backend, frontend, AI, DevOps, etc.) Own system design, architecture reviews, and critical technology decisions Work closely with Product, Design, and Business to deliver high-quality, reliable, and scalable features Establish best practices in code quality, security, testing, and deployment Lead the hiring, onboarding, and professional development of engineers Set up and improve engineering workflows for faster and safer delivery Monitor and manage project timelines, resource planning, and team performance metrics Requirements 10+ years of total software engineering experience, including 2+ years in engineering leadership roles Strong technical background in system design, distributed systems, and cloud infrastructure (AWS/GCP) Experience leading full-stack or backend-focused teams in fast-paced product environments Solid understanding of Agile processes, CI/CD, microservices, and modern DevOps Excellent communication, stakeholder management, and team-building skills Proven ability to manage multiple priorities, tight deadlines, and cross-functional collaboration Preferred Qualifications Experience with AI/ML-powered products or data-heavy platforms Strong architectural judgment with a history of designing and scaling high-performance systems Familiarity with compliance, security, and performance optimization best practices Why Join HELO.AI? Work with an ambitious and innovative team in a high-growth AI enterprise Take ownership and drive impact at both strategic and technical levels Collaborative, transparent, and empowering work culture Competitive salary, equity options, and clear path for career growth
Role Overview The AVP - Engineering will lead high-performing teams, drive technical strategy, and ensure successful delivery of scalable products. This role blends hands-on architecture thinking with leadership in execution, team growth, and stakeholder alignment. Key Responsibilities Define and execute the engineering roadmap in line with HELO.AIs business and product strategy Manage and mentor engineering teams across product verticals (backend, frontend, AI, DevOps, etc.) Own system design, architecture reviews, and critical technology decisions Work closely with Product, Design, and Business to deliver high-quality, reliable, and scalable features Establish best practices in code quality, security, testing, and deployment Lead the hiring, onboarding, and professional development of engineers Set up and improve engineering workflows for faster and safer delivery Monitor and manage project timelines, resource planning, and team performance : 10+ years of total software engineering experience, including 2+ years in engineering leadership roles Strong technical background in system design, distributed systems, and cloud infrastructure (AWS/GCP) Experience leading full-stack or backend-focused teams in fast-paced product environments Solid understanding of Agile processes, CI/CD, microservices, and modern DevOps Excellent communication, stakeholder management, and team-building skills Proven ability to manage multiple priorities, tight deadlines, and cross-functional Qualifications : Experience with AI/ML-powered products or data-heavy platforms Strong architectural judgment with a history of designing and scaling high-performance systems Familiarity with compliance, security, and performance optimization best Join HELO.AI? Work with an ambitious and innovative team in a high-growth AI startup Take ownership and drive impact at both strategic and technical levels Collaborative, transparent, and empowering work culture Competitive salary, equity options, and clear path for career growth (ref:hirist.tech)
Location : Mumbai, India Type : Full-Time About Helo.ai At Helo.ai by VivaConnect, we're transforming how businesses communicate with their customers. From SMS, WhatsApp, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections. With over 24+ years of industry expertise, handling 30+ billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, we're not just another company-we're trailblazers in business communication. If you're looking to kickstart your journey with an organization that's all about growth, innovation, and meaningful impact, your search ends here! About The Role As the VP of Product & Engineering, you will be the driving force behind our product vision, technical strategy, and execution. You will lead a high-performing team of product managers, engineers, and designers to deliver innovative, scalable, and revenue-generating CPaaS and AI-driven solutions. This role demands a strategic leader who can balance long-term vision with hands-on execution, foster cross-functional collaboration, and drive business growth through technology, this is your chance to shine. Your Day-to-Day Responsibilities Product Leadership : Define and execute the product vision, strategy, and roadmap for Helo.ai's CPaaS and AI platforms. Oversee the end-to-end product lifecycle, from ideation to launch and scaling, ensuring alignment with business goals. Architect API-first, microservices-based systems capable of handling high-concurrency workloads. Embed AI/ML tools into product development workflows to enhance efficiency and innovation. Business Growth & Revenue Diversification : Drive revenue growth by identifying and capitalizing on new market opportunities (e.g., strategic partnerships with Google, Meta). Own FY24-25 roadmaps, ensuring 95%+ on-time delivery and measurable business impact. Scale platform capabilities to support enterprise-grade clients. Team & Operational Excellence : Lead and mentor a 65+ member org (product, engineering, QA, design) . Institutionalize SOPs, KPIs, and automation to streamline operations and governance. Foster a culture of innovation, agility, and accountability using Agile methodologies. Cross-Functional Collaboration : Partner with C-suite, sales, and marketing to align product strategy with business objectives. Work closely with Scrum Masters, engineering leads, and stakeholders to resolve bottlenecks and ensure seamless execution. Performance & Innovation : Monitor and optimize platform uptime (99.9999%), throughput, and scalability. Leverage frameworks like JTBD, RICE, Kano to prioritize features and resources. Continuously improve product positioning, pricing, and GTM strategies based on market feedback. Your Growth @ Helo.ai : Leadership at Scale : Directly influence the trajectory of a CPaaS market leader. Career Progression : Grow into roles with a clear path for advancement. Skill Development : Master AI-driven product design, high-concurrency systems, and strategic partnerships. Recognition : Professional & personal growth, rewards, and visibility for your contributions. Knowledge & Skill-set Required Experience & Skills : Education Bachelor's/Master's in Computer Engineering, CS, or related field (MBA preferred). Experience 9+ years in product and engineering leadership, with 5+ years in CPaaS, APIs, or cloud platforms. Proven track record of platform efficiency (30%+ improvement), and team leadership (50+ members). Hands-on experience with microservices, AI/ML integration, and high-throughput systems. Skills Strategic Thinking : Ability to translate vision into executable roadmaps. Technical Depth : Strong grasp of API architecture, DevOps, and Agile methodologies. Business Acumen : Expertise in P&L management, partnerships, and GTM strategies. Leadership : Inspiring cross-functional teams and driving a culture of excellence. (ref:hirist.tech)
Job Role : DBA Experience: 2 - 4 years Job Description We are seeking a talented and experienced Database Administrator (DBA) to join our dynamic team. The successful candidate will be responsible for maintaining, managing, and optimizing our database systems, primarily focusing on MongoDB and MySQL. If you are passionate about data, possess strong problem-solving skills, and are dedicated to ensuring data integrity and performance, we want to hear from you. Responsibilities Database Management: Administer and manage Relational [MySQL] and Non relational [MongoDB] database systems. Monitor database performance and ensure its stability, reliability, and availability. Ensure data security, including user access and data encryption. Manage and monitor database backups and data restoration processes. Performance Tuning: Identify and resolve performance issues, bottlenecks, and inefficiencies. Optimize MongoDB and MySQL queries and database configurations to improve performance. Data Restoration: Develop and implement effective data backup and restoration strategies. Perform routine data restoration tests to ensure data recoverability. Database Design and Development: Collaborate with the development team to design, implement, and maintain database structures. Implement indexing and schema changes based on application requirements. Security and Compliance: Manage database security, including user roles and permissions. Ensure compliance with industry standards and regulations, including GDPR. Documentation: Maintain comprehensive documentation of database configurations and processes. Create and maintain disaster recovery plans and procedures. Automation: Develop and maintain database automation scripts and tools to streamline tasks. Ensure automation is in place for daily DB archival and restoration along with relevant teams Develop ETL jobs for data management, fine tune ETL queries and have relevant alerts in place Monitoring and Alerts: Implement database monitoring and alerting solutions. Respond to and resolve alerts related to database performance and security. Database Upgrades: Plan and execute database system upgrades and patches. Collaboration: Collaborate with cross-functional teams to support application development and deployment. Provide technical guidance and support to developers and stakeholders. Qualifications Proven experience as a Database Administrator (DBA) with expertise in MySQL and MongoDB. Strong knowledge of database design, implementation, and optimization. Experience with data backup and restoration techniques. Familiarity with database security and compliance standards. Proficiency in writing and optimizing SQL queries. Solid understanding of automation tools and scripting languages. Excellent problem-solving skills and attention to detail. Strong communication and collaboration abilities. Education And Certifications Bachelor's degree in Computer Science, Information Technology, or a related field (preferred). Relevant certifications (e.g., MongoDB Certified Professional, MySQL Database Administrator) are a plus. If you are a dedicated and skilled Database Administrator with expertise in MySQL and MongoDB, we encourage you to apply. Join our team and contribute to the success of our data-driven initiatives.
Responsibilities Talk to Clients: Meet with potential clients to understand their problems and needs. Know Our Products: Learn about our technical products and services to explain how they can solve clients' issues. Create Solutions and Present Ideas: Work with the sales team to develop custom solutions tailored to each client's needs, and explain these solutions to clients to demonstrate their benefits. Feedback Sharing: Share client feedback with our product team to help improve our products. Stay Updated: Keep up-to-date with industry trends and competitor offerings. RFP/RFI Response: Respond to Requests for Proposals and Requests for Information. Client Onboarding: Assist clients with the initial setup and integration of our solutions. Identify Use Cases: Identify relevant use cases for potential brands/customers that can be served by using VivaConnect's offerings. Sales Support: Provide insights and training to support the sales team. PoC Coordination: Coordinate Proof of Concept activities to demonstrate product value. Skills Required Educational Background: Bachelor’s degree in Computer Engineering, Information Technology, or a related field is preferred. Analytical Skills: Strong analytical and problem-solving skills. Communication Skills: Excellent communication and presentation skills. Product Knowledge: Deep understanding of the company’s products and services. PPT Skills: Proficiency in creating professional PowerPoint presentations.
Responsibilities ? Talk to Clients: Meet with potential clients to understand their problems and needs. ? Know Our Products: Learn about our technical products and services to explain how they can solve clients issues. ? Create Solutions and Present Ideas: Work with the sales team to develop custom solutions tailored to each client's needs, and explain these solutions to clients to demonstrate their benefits. ? Feedback Sharing: Share client feedback with our product team to help improve our products. ? Stay Updated: Keep up-to-date with industry trends and competitor offerings. ? RFP/RFI Response: Respond to Requests for Proposals and Requests for Information. ? Client Onboarding: Assist clients with the initial setup and integration of our solutions. ? Identify Use Cases: Identify relevant use cases for potential brands/customers that can be served by using VivaConnect's offerings. ? Sales Support: Provide insights and training to support the sales team. ? PoC Coordination: Coordinate Proof of Concept activities to demonstrate product value. Skills Required ? Educational Background: Bachelor's degree in Computer Engineering, Information Technology, or a related field is preferred. ? Analytical Skills: Strong analytical and problem-solving skills. ? Communication Skills: Excellent communication and presentation skills. ? Product Knowledge: Deep understanding of the company's products and services. ? PPT Skills: Proficiency in creating professional PowerPoint presentations.
Role Overview The AVP - Engineering will lead high-performing teams, drive technical strategy, and ensure successful delivery of scalable products. This role blends hands-on architecture thinking with leadership in execution, team growth, and stakeholder alignment. Key Responsibilities Define and execute the engineering roadmap in line with HELO.AIs business and product strategy Manage and mentor engineering teams across product verticals (backend, frontend, AI, DevOps, etc.) Own system design, architecture reviews, and critical technology decisions Work closely with Product, Design, and Business to deliver high-quality, reliable, and scalable features Establish best practices in code quality, security, testing, and deployment Lead the hiring, onboarding, and professional development of engineers Set up and improve engineering workflows for faster and safer delivery Monitor and manage project timelines, resource planning, and team performance metrics Requirements 10+ years of total software engineering experience, including 2+ years in engineering leadership roles Strong technical background in system design, distributed systems, and cloud infrastructure (AWS/GCP) Experience leading full-stack or backend-focused teams in fast-paced product environments Solid understanding of Agile processes, CI/CD, microservices, and modern DevOps Excellent communication, stakeholder management, and team-building skills Proven ability to manage multiple priorities, tight deadlines, and cross-functional collaboration Preferred Qualifications Experience with AI/ML-powered products or data-heavy platforms Strong architectural judgment with a history of designing and scaling high-performance systems Familiarity with compliance, security, and performance optimization best practices Why Join HELO.AI? Work with an ambitious and innovative team in a high-growth AI startup Take ownership and drive impact at both strategic and technical levels Collaborative, transparent, and empowering work culture Competitive salary, equity options, and clear path for career growth (ref:hirist.tech)
Job Description We are seeking a talented and experienced Database Administrator (DBA) to join our dynamic team. The successful candidate will be responsible for maintaining, managing, and optimizing our database systems, primarily focusing on MongoDB and MySQL. If you are passionate about data, possess strong problem-solving skills, and are dedicated to ensuring data integrity and performance, we want to hear from you. Responsibilities : Management : Administer and manage Relational [MySQL] and Non relational [MongoDB] database systems. Monitor database performance and ensure its stability, reliability, and availability. Ensure data security, including user access and data encryption. Manage and monitor database backups and data restoration processes. Performance Tuning Identify and resolve performance issues, bottlenecks, and inefficiencies. Optimize MongoDB and MySQL queries and database configurations to improve performance. Data Restoration Develop and implement effective data backup and restoration strategies. Perform routine data restoration tests to ensure data recoverability. Database Design And Development Collaborate with the development team to design, implement, and maintain database structures. Implement indexing and schema changes based on application requirements. Security And Compliance Manage database security, including user roles and permissions. Ensure compliance with industry standards and regulations, including GDPR. Documentation Maintain comprehensive documentation of database configurations and processes. Create and maintain disaster recovery plans and procedures. Automation Develop and maintain database automation scripts and tools to streamline tasks. Ensure automation is in place for daily DB archival and restoration along with relevant teams Develop ETL jobs for data management, fine tune ETL queries and have relevant alerts in place Monitoring And Alerts Implement database monitoring and alerting solutions. Respond to and resolve alerts related to database performance and security. Database Upgrades Plan and execute database system upgrades and patches. Collaboration Collaborate with cross-functional teams to support application development and deployment. Provide technical guidance and support to developers and stakeholders. Qualifications Proven experience as a Database Administrator (DBA) with expertise in MySQL and MongoDB. Strong knowledge of database design, implementation, and optimization. Experience with data backup and restoration techniques. Familiarity with database security and compliance standards. Proficiency in writing and optimizing SQL queries. Solid understanding of automation tools and scripting languages. Excellent problem-solving skills and attention to detail. Strong communication and collaboration abilities. Education And Certifications Bachelor's degree in Computer Science, Information Technology, or a related field (preferred). Relevant certifications (e.g., MongoDB Certified Professional, MySQL Database Administrator) are a plus. (ref:hirist.tech)
Job Description & Key Responsibilities Designation: Linux Devops Engineer Job Location: Andheri East, Mumbai, India. Experience: 1 to 5 Years Notice Period – Immediate to 30 days About VivaConnect VivaConnect is a 21 years young company. We are amongst the TOP 10 SMS & Voice companies in India. VivaConnect’s USP lies in its ability to create, develop and execute innovative mobile marketing products using its technology platforms that integrates mobile, digital and social media. Differentiated Business Model An Enterprise Cloud Communication Platform leveraging the power of Messaging, Voice, Email that allows Brands to reach, engage and manage customer communications. 3 In-house Developed Platforms that integrate further with digital & social media to generate over 5 billion engagements per year for its customers. VivaConnect has created Helo Campaigns to leverage the power of its platforms combined with Analytics, AI & Machine Learning to deliver high engagement interactions between brands and its consumers at 25% lower costs. Why VivaConnect? Experienced team of over 65 people. Already serving prestigious brands such as TCS, SBI, Kotak Bank, Yes Bank, Bandhan Bank, Saraswat Bank, Bajaj Finserv, Reliance Industries, Reliance Digital, Reliance Retail, Shriram General Insurance, Shriram Finance, Tata Power and more than 250 Iconic brands across sectors, with a high repeat rate of over 75% in the last 5 years. Winner of prestigious awards from CNBC, ACEF, Mobby’s, Red Herring and Indian Digital media awards amongst many others. Growing addressable Indian market at @ US$ 1 Billion. Global A2P SMS market is expected to grow from US$ 44.12 Bn in 2017 to US$ 60.55 Bn by 2025 at a CAGR of 4.1% between 2018 to 2025. What we do? Our Products? Helo Campaigns Helo OTP Helo LiveTalk Helo SMS API Helo Voice API Position Overview We are seeking a highly skilled and motivated Linux DevOps Engineer to join our team. As a Linux DevOps Engineer, you will be responsible for the deployment, automate, configuration, monitoring, and maintenance of our Linux-based infrastructure and applications. You will work closely with software developers, system administrators, and other stakeholders to ensure efficient and reliable operations of our Linux systems. Responsibilities Linux Infrastructure Management: Design, deploy, and maintain Linux-based systems, including servers, virtual machines, containers, and network components. Configuration Management: Develop and manage automation scripts using tools like Ansible, Chef, or Puppet to ensure consistent and reliable system configuration across different environments. Continuous Integration and Deployment: Implement and maintain CI/CD pipelines for application deployment and release management. Monitoring and Alerting: Set up and configure monitoring tools such as Nagios, Zabbix to proactively monitor system health, performance, and security. Respond to alerts and troubleshoot issues as they arise. Performance Optimization: Identify performance bottlenecks, analyze system metrics, and implement optimizations to improve the overall performance and scalability of Linux systems. Security and Compliance: Implement security best practices, perform regular security audits, and ensure compliance with relevant regulations and industry standards. Collaboration and Communication: Work closely with cross-functional teams, including software developers, system administrators, and network engineers, to support application deployments and troubleshoot issues. Documentation and Knowledge Sharing: Create and maintain documentation for system configurations, processes, and troubleshooting procedures. Share knowledge and best practices with team members. Sound knowledge of Docker and Kubernetes Installation of mongodb, rabbitmq, redis and various open source tools/packages
Join Our Team as a Project Manager at Helo.ai by VivaConnect Location : Mumbai, India Type : Full-Time About Helo.ai At Helo.ai by VivaConnect , we're transforming how businesses communicate with their customers. From SMS, WhatsApp, RCS, Voice, to Contact Centre Solutions , we enable brands to build impactful connections. With over 24+ years of industry expertise, handling 30+ billion engagements annually , and partnerships with Meta, Google , and leading telecom operators, we're not just another companywe're trailblazers in business communication . If you're looking to kickstart your Project Manager journey with an organization that's all about growth, innovation , and meaningful impact , your search ends here! About The Role As a Project Manager , you'll take charge of IT and communication projects, ensuring they're delivered on time, within budget , and with exceptional quality. You'll lead Agile teams, collaborate with stakeholders, and make a real difference. Your Day-to-Day Responsibilities Project Ownership Define project scope, goals, and deliverables. Create project plans, timelines, and budgets. Prepare quotes and effort estimates for stakeholders. Agile Leadership Lead sprint planning, daily stand-ups, and retrospectives. Drive a collaborative and growth-focused team culture. Partner with Product Owners and Business Analysts to track progress. Stakeholder Management Share regular project updates and ensure alignment. Tackle challenges and remove blockers affecting timelines. Team Collaboration Build a productive team environment and offer constructive feedback. Keep the backlog updated to reflect real-time project status. Release Coordination Oversee deployments and ensure proper testing. Ensure compliance with SDLC processes and documentation standards. Continuous Improvement Bring ideas to improve project processes and tools. Promote Agile best practices to boost performance across teams. Your Growth @ Helo.ai Here, growth is not just vertical it's holistic! Get to work on cutting-edge tech and high-impact projects that challenge and inspire you every day. Upskilling opportunities: Access resources, certifications, and mentorship to level up your skills. Experience rapid growth in a fast-evolving, innovation-driven ecosystem. Expand your leadership potential with opportunities to take on larger, more complex projects. At Helo.ai, you'll grow fast, learn faster, and build a career you're proud of! Knowledge & Skill-set Required Education: B.E. in IT, Computer Engineering, or related field. Certifications: Agile, Scrum, or PMP certification Big plus! Experience: 2+ years in project management (bonus if you've been a Scrum Master). Strong grip on project tools like Jira and MS Office. Excellent communication, organizational, and problem-solving abilities. Flexible and calm under changing scopes prioritization pro. Detail-oriented, self-starter, and a true team player. Why Helo.ai Growth Playground: Be part of India's $2 billion CPaaS market and contribute to a booming global industry. Big Impact: Work on high-ticket deals and partner with some of the biggest brands across sectors. A supportive and inclusive work environment that celebrates YOU. Opportunities to work on exciting projects, engage with people, and make an impact. Employee Engagement Programs that make Mondays fun (yes, it's possible!). Our Clients as a CPAAS giant : HDFC Bank ltd, State bank of India, Bajaj finance limited, Reliance brands, Motilal Oswal and many more Endless Learning: Work closely with experts and access opportunities to enhance your skills. Equal Opportunity Employer At Helo.ai, we celebrate diversity and are committed to building an inclusive and collaborative environment for all. If you've got the passion, we've got the platform to help you shine .
Job Title: UI-UX Designer Associate Summary We are seeking a talented UI-UX Designer Associate with 2-3 years of experience to join our Marketing department. The ideal candidate will have a strong understanding of user interface and user experience design principles, as well as a creative mindset to develop innovative and user-friendly designs. Roles And Responsibilities Collaborate with cross-functional teams to understand project requirements and user needs Design intuitive and visually appealing user interfaces for websites, and other digital platforms Conduct user research and usability testing to gather feedback and make improvements to designs Create wireframes, prototypes, and mockups to visualize design concepts Work closely with developers to ensure designs are implemented accurately and efficiently Stay up-to-date on industry trends and best practices in UI-UX design Qualifications Bachelor's degree in Graphic Design, Interaction Design, or related field 2-3 years of experience in UI-UX design, preferably in a marketing or digital agency setting Proficiency in design tools such as Adobe Creative Suite, Sketch, and InVision Strong portfolio showcasing previous UI-UX design projects Excellent communication and collaboration skills Ability to work in a fast-paced environment and manage multiple projects simultaneously If you are a creative and detail-oriented UI-UX Designer looking to make a meaningful impact in the marketing industry, we encourage you to apply for this exciting opportunity.
About the Role 👥 As a Product Manager , you will work closely with the Product Owner to manage the end-to-end product lifecycle — from ideation and development to launch and marketing. This role requires a strategic thinker who can execute roadmaps, lead cross-functional teams, and deliver innovative solutions that meet client needs. You’ll play a pivotal role in shaping the success of our products while driving business growth. 🚀 Your Day-to-Day Responsibilities 🎯 1. Strategic Product Management: Work with the Product Owner to define and execute the product roadmap. Oversee product development, launch, and marketing strategies to maximize business impact. Conduct competitive analysis and market research to guide product positioning and innovation. 2. Product Development & Execution: Manage the complete product lifecycle, including planning, development, delivery, and post-launch optimization. Create low-fidelity wireframes, prototypes, and documentation to align stakeholders. Execute client value propositions, segmentation, pricing, and targeting strategies. 3. Cross-Functional Collaboration: Collaborate with internal and external teams, including engineering, marketing, and sales, to ensure timely delivery of products. Define milestones and coordinate with Scrum Masters and stakeholders to meet project timelines. Pre empt delays and resolve bottlenecks to keep projects on track. 4. Market Research & Innovation: Gather client feedback and competitor insights to drive product innovation and differentiation. Continuously improve product presentation and market positioning. 5. Performance Monitoring: Track and report key metrics, scope changes, and project status to stakeholders and senior management. Achieve acquisition targets, revenue performance goals, and optimize expense management. 6. Documentation & Communication: Create and manage comprehensive product documentation. Consistently communicate updates and changes clearly and concisely to all stakeholders. 🌱 Your Growth @ Helo.ai 🚀 Here, growth is not just vertical — it’s holistic! Learn & Innovate : Develop innovative products that shape the future of the industry. Career Progression : Grow into senior roles like Senior Product Manager or Head of Product with a clear career path. Skill Development : Gain hands-on experience in Agile practices, product lifecycle management, and market innovation. Leadership Opportunities : Lead cross-functional teams and directly contribute to strategic decision-making. Work-Life Balance : Be a part of a supportive environment that values both personal and professional growth. At Helo.ai, you’ll grow fast, learn faster, and build a career you’re proud of! 🌟 🛠 Knowledge & Skill-set Required Education : MBA and an engineering degree are preferred. Experience : Demonstrated experience in market research, product management lifecycle, and Agile methodologies. Functional experience in marketing, credit, acquisitions, product development, or analytics. Skills : Strong analytical, problem-solving, and decision-making skills. Excellent verbal and written communication. Ability to manage deadlines, unexpected changes, and high-pressure situations. Proven ability to work in team-oriented and unsupervised environments.
UI/UX Designer About the Role: We are seeking a talented UX Designer with 3–4 years of experience designing intuitive, user-friendly web-based and mobile applications. The ideal candidate has a strong grasp of user-centered design principles, can translate complex requirements into simple and elegant solutions, and collaborates effectively with cross-functional teams. Familiarity with AI-powered tools and their integration into the design workflow will be considered a strong plus. Key Responsibilities ● Conduct user research, create personas, and map user journeys to inform design decisions. ● Design end-to-end experiences across web and mobile platforms, from wireframes and prototypes to high-fidelity UI. ● Collaborate with product managers, developers, and other designers to ensure seamless implementation of design solutions. ● Apply usability testing, feedback loops, and data-driven insights to refine and optimize designs. ● Maintain consistency with brand guidelines while innovating user-friendly interactions. ● Stay updated with industry trends, especially in AI, design systems, and emerging UX practices. Required Skills & Qualifications ● 3–4 years of professional experience as a UX Designer working on web and mobile applications. ● Strong portfolio showcasing UX design projects (web and mobile). ● Proficiency in modern design and prototyping tools preferably Figma. ● Good understanding of user-centered design principles, usability, and accessibility standards. ● Ability to create wireframes, interactive prototypes, and user flows. ● Strong communication skills to present and explain design decisions to stakeholders. Preferred / Nice-to-Have Skills ● Knowledge of AI tools and their role in design workflows (e.g. AI assisted ideation, content generation, or research). ● Experience contributing to or maintaining a design system. ● Familiarity with HTML/CSS basics to collaborate effectively with developers.
Senior QA Engineer Company Description: VivaConnect, one of India's top 5 CPaaS companies, revolutionizes communication with a blend of CPaaS and AI technologies across SMS, RCS, WhatsApp, Email, and Voice. Position Summary: We are seeking a highly skilled and experienced Senior QA Engineer to join our dynamic team. The successful candidate will play a crucial role in ensuring the quality and reliability of our innovative communication solutions, which leverage CPaaS and AI technologies. Key Responsibilities: Quality Assurance Leadership: Lead QA efforts across multiple projects, ensuring the highest quality standards for our CPaaS and AI-based communication solutions. Test Planning and Execution: Develop, document, and execute comprehensive test plans and test cases for new and existing products, ensuring thorough coverage of all features and functionalities. Automation: Design and implement automated testing frameworks and scripts to improve efficiency and coverage. Maintain and enhance existing automation suites. Bug Tracking and Resolution: Identify, document, and track defects using appropriate tools. Work closely with development teams to ensure timely resolution of issues. Performance Testing: Conduct performance and scalability testing to ensure our solutions can handle high volumes of traffic and user interactions. Collaboration : Work closely with Product Managers, Developers, and other stakeholders to understand requirements, provide feedback, and ensure that QA processes are integrated throughout the development lifecycle. Continuous Improvement: Identify areas for improvement in QA processes and methodologies, and implement best practices to enhance overall product quality. Mentorship: Provide guidance and mentorship to junior QA engineers, fostering a culture of quality and continuous learning within the team. Qualifications: Experience: Minimum of 4 - 5 years of experience in QA engineering, with at least 2 years in a senior or lead role. Technical Skills: Strong proficiency in manual and automated testing methodologies. Experience with test automation tools such as Selenium, JUnit, TestNG, Playwright, Postman, k6, Grafana, JMeter, or similar. Domain Knowledge: Experience in CPaaS, telecommunications, or related fields is highly desirable. Analytical Skills: Excellent problem-solving and analytical skills, with a keen attention to detail. Communication: Strong verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Tools: Proficiency in bug tracking and test management tools such as JIRA, TestRail, or similar. Education: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience. Why Join Us? Be a part of a leading CPaaS company in India, driving innovation in communication technologies. Work with cutting-edge technologies in a dynamic and collaborative environment. Competitive salary and benefits package. Opportunities for professional growth and development. If you are passionate about quality and have a proven track record in QA engineering, we would love to hear from you. Apply now to join our team at VivaConnect and help us revolutionize communication
As an IT Pre-Sales Engineer, you will serve as the crucial link between our innovative technology solutions and our clients' business needs. Your role will involve collaborating closely with the sales team to design and present tailored solutions, delivering impactful product demos, and ensuring clients understand the real value our offerings bring. Key Responsibilities Engage with clients to deeply understand their business challenges and requirements. Conduct engaging, clear, and persuasive demos to showcase how our solutions address client needs. Partner with the sales team to design customized technical solutions. Create compelling presentations and proposals tailored to client goals. Support sales with technical insights, Proof of Concept (PoC) coordination, and client training sessions. Respond promptly and accurately to Requests for Proposals (RFPs) and Requests for Information (RFIs). Collect and relay client feedback to the product team for continuous improvement. Stay informed about industry trends, competitor products, and emerging technologies. Assist clients during onboarding and integration phases to ensure smooth adoption. Identify relevant use cases to highlight the benefits and capabilities of our solutions. Required Qualifications & Skills Bachelor's degree in Computer Science, IT, Computer Engineering, or a related field. 2-4 years of experience in IT Pre-Sales, Solutions Engineering, or similar client-facing technical roles. Strong understanding of IT products, with specific knowledge of CPaaS (Communications Platform as a Service) solutions and integrations preferred. Excellent presentation and communication skills, with the ability to deliver engaging demos and create professional PowerPoint presentations. Strong analytical and problem-solving skills to craft customized solutions. Proven ability to collaborate effectively with sales and cross-functional teams. Customer-centric mindset with a passion for helping clients solve complex challenges. (ref:hirist.tech)
Job Title: Senior QA Engineer Company Description: VivaConnect, one of India's top 5 CPaaS companies, revolutionizes communication with a blend of CPaaS and AI technologies across SMS, RCS, WhatsApp, Email, and Voice. Job Description: Position Summary: We are seeking a highly skilled and experienced Senior QA Engineer to join our dynamic team. The successful candidate will play a crucial role in ensuring the quality and reliability of our innovative communication solutions, which leverage CPaaS and AI technologies. Key Responsibilities: Quality Assurance Leadership: Lead QA efforts across multiple projects, ensuring the highest quality standards for our CPaaS and AI-based communication solutions. Test Planning and Execution: Develop, document, and execute comprehensive test plans and test cases for new and existing products, ensuring thorough coverage of all features and functionalities. Automation: Design and implement automated testing frameworks and scripts to improve efficiency and coverage. Maintain and enhance existing automation suites. Bug Tracking and Resolution: Identify, document, and track defects using appropriate tools. Work closely with development teams to ensure timely resolution of issues. Performance Testing: Conduct performance and scalability testing to ensure our solutions can handle high volumes of traffic and user interactions. Collaboration: Work closely with Product Managers, Developers, and other stakeholders to understand requirements, provide feedback, and ensure that QA processes are integrated throughout the development lifecycle. Continuous Improvement: Identify areas for improvement in QA processes and methodologies, and implement best practices to enhance overall product quality. Mentorship: Provide guidance and mentorship to junior QA engineers, fostering a culture of quality and continuous learning within the team. Qualifications: Experience: Minimum of 4 - 5 years of experience in QA engineering, with at least 2 years in a senior or lead role. Technical Skills: Strong proficiency in manual and automated testing methodologies. Experience with test automation tools such as Selenium, JUnit, TestNG, Playwright, Postman, k6, Grafana, JMeter, or similar. Domain Knowledge: Experience in CPaaS, telecommunications, or related fields is highly desirable. Analytical Skills: Excellent problem-solving and analytical skills, with a keen attention to detail. Communication: Strong verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Tools: Proficiency in bug tracking and test management tools such as JIRA, TestRail, or similar. Education: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience. Why Join Us? Be a part of a leading CPaaS company in India, driving innovation in communication technologies. Work with cutting-edge technologies in a dynamic and collaborative environment. Competitive salary and benefits package. Opportunities for professional growth and development. If you are passionate about quality and have a proven track record in QA engineering, we would love to hear from you. Apply now to join our team at VivaConnect and help us revolutionize communication.
Description About the Role : We are seeking a talented UX Designer with 3-4 years of experience designing intuitive, user-friendly web-based and mobile applications. The ideal candidate has a strong grasp of user-centered design principles, can translate complex requirements into simple and elegant solutions, and collaborates effectively with cross-functional teams. Familiarity with AI-powered tools and their integration into the design workflow will be considered a strong plus. Key Responsibilities Conduct user research, create personas, and map user journeys to inform design decisions. Design end-to-end experiences across web and mobile platforms, from wireframes and prototypes to high-fidelity UI. Collaborate with product managers, developers, and other designers to ensure seamless implementation of design solutions. Apply usability testing, feedback loops, and data-driven insights to refine and optimize designs. Maintain consistency with brand guidelines while innovating user-friendly interactions. Stay updated with industry trends, especially in AI, design systems, and emerging UX practices. Required Skills & Qualifications 3-4 years of professional experience as a UX Designer working on web and mobile applications. Strong portfolio showcasing UX design projects (web and mobile). Proficiency in modern design and prototyping tools preferably Figma. Good understanding of user-centered design principles, usability, and accessibility standards. Ability to create wireframes, interactive prototypes, and user flows. Strong communication skills to present and explain design decisions to stakeholders. Preferred / Nice-to-Have Skills Knowledge of AI tools and their role in design workflows (e.g. AI assisted ideation, content generation, or research). Experience contributing to or maintaining a design system. Familiarity with HTML/CSS basics to collaborate effectively with developers. (ref:hirist.tech)