Senior Product Manager

About the Company :

Mercans is a Global Payroll and SaaS Company. We offers a broad range of services that support businesses in streamlining their workforce management, end to end payroll processing and ensuring compliance across various international markets.

About the Role :

The Senior Product Manager (SPM) at Mercans plays a pivotal role in driving the vision, development, and delivery of key modules within the global payroll SaaS platform. The SPM leads strategic product planning, execution, and continuous improvement across assigned domains, ensuring alignment with business goals, customer needs, compliance requirements, and market trends.

In this senior leadership capacity, the SPM translates vision into outcomes—owning roadmaps, defining innovative and differentiated product features, driving product-led growth, and collaborating across Product, Engineering, Compliance, Operations, Business Development, and Support. The role is essential to building a scalable, secure, and intelligent platform that supports Mercans’ global expansion and industry leadership in payroll SaaS.

Must Haves

• Experience: 10 - 22 years of experience into Core Payroll Product Management or Multi-Country Payroll Product Integration.
• Work Location:

  Anywhere (As it's a Remote Opportunity)

• We are specifically looking for candidates from Payroll Outsourcing OR from Payroll SaaS based companies.

Minimum Requirements:

● Deep knowledge of global payroll processes, including gross-to-net calculations, statutory configuration, regulatory compliance, and localization across multiple jurisdictions.

● Proven experience delivering compliance-sensitive product features across globally distributed platforms, including coordination with cross-functional teams (Compliance, QA, Security, Engineering).

● Strong technical proficiency in APIs, modular architecture, platform scalability, and data integration strategies with systems such as HRIS, ERP, and WFM.

● Demonstrated expertise in Agile product development, including backlog management, epic/story creation, sprint planning, and roadmap ownership.

● Ability to translate business and compliance requirements into scalable, customer-centric product solutions with traceable outcomes.

Key Responsibilities:

● Own the product vision, roadmap, and delivery strategy for assigned verticals, ensuring alignment with business objectives, customer priorities, and market trends.

● Analyze market trends, emerging technologies, competitive offerings, and customer feedback to identify product gaps and innovation opportunities.

● Define and deliver unique, forward-looking features that serve as clear unique selling points (USPs) and enhance Mercans’ market positioning.

● Analyze market trends, emerging technologies, competitive offerings, and customer feedback to identify product gaps and innovation opportunities.

● Define and deliver unique, forward-looking features that serve as clear unique selling points (USPs) and enhance Mercans’ market positioning.

● Collaborate with Customer Success/BAU Managers (CSMs) to ensure successful feature onboarding, usage optimization, and value realization.

● Participate in QBRs, onboarding workshops, and strategic client conversations to align roadmaps with client outcomes.

● Define product features and APIs to support white-label clients, resellers, and channel partners.

● Deliver integration toolkits, configuration documentation, and reusable interface specifications to support scalable partner implementations.

● Collaborate with Operations and Support teams to align product features with real-world delivery processes.

● Identify product-led solutions to reduce onboarding effort, eliminate manual configuration errors, and streamline client setup.

● Ensure statutory compliance across all jurisdictions supported by the platform, including delivery of legal updates and localization features.

● Maintain audit-readiness documentation for ISO/SOC requirements, including traceability of requirements, QA artifacts, and release history

● Lead ideation and delivery of AI/ML-powered features such as predictive payroll error detection, intelligent configuration recommendations, and fraud monitoring.

● Partner with Data Science and Engineering to validate models, build MVPs, and track feature outcomes in production.

● Define product success metrics including usage, adoption, retention, task completion time, and operational savings.

● Collaborate with Analytics teams to track real-time performance dashboards and provide post-release outcome reports to stakeholders.