Mercans

About the Company : Mercans is a Global HR, Payroll and SaaS Company. We offers a broad range of services that support businesses in streamlining their workforce management, end to end payroll processing and ensuring compliance across various international markets. About the Role : Hiring a Senior Recruitment Consultant experienced in recruiting for Payroll, Implementation, Compliance, and IT roles across Europe and APAC. Must Haves : Experience: 10 - 15 Years of hands-on experience in end-to-end payroll processing across European countries. Work Location: It's a Remote Opportunity, anywhere in India. Key Responsibilities: ● Minimum 10+ years of experience in Recruiting/Talent Acquisition ● At least 7+ years of recruiting experience in global payroll outsourcing, SaaS, IT, BPO, or HCM industries. ● Proficient in LinkedIn Recruiter, LinkedIn Business, multiple job boards, and ATS systems. ● Ability to work in dynamic, fast-paced environments and handle ambiguity and stress. ● Strong understanding of current recruitment trends and strategies in the payroll and SaaS sectors. ● Partner with internal and external stakeholders to understand job requirements, especially in the context of global payroll outsourcing and SaaS roles. ● Post job openings on career pages, job boards, and social networks (e.g., Mesaar Job Board, LinkedIn, Naukrigulf, Bayt) with a focus on roles in payroll, SaaS, and technology sectors. ● Manage end-to-end recruitment through ATS, from job requisition to hiring, ensuring compliance with global hiring standards. ● Identify candidates via multiple platforms, including Mercans Internal CV Database, social media, professional networks, referrals, and portfolio sites, focusing on payroll and SaaS talent. ● Screen candidates based on the approved requisition criteria, emphasizing experience in global payroll, SaaS, and technology industries. Upload pre-screened candidates with recruiter notes in ATS. ● Conduct assessments, schedule interviews, organize psychometric and job skills evaluations, and manage interview stages with hiring managers, tailored to the specific needs of SaaS and payroll positions.

About the Company : Mercans is a Global Payroll and SaaS Company. We offers a broad range of services that support businesses in streamlining their workforce management, end to end payroll processing and ensuring compliance across various international markets. About the Role : We're looking for "Sr. Product Manager - Payroll & Integration" , it's a fully remote opportunity. The Senior Product Manager (SPM) at Mercans plays a pivotal role in driving the vision, development, and delivery of key modules within the global payroll SaaS platform. The SPM leads strategic product planning, execution, and continuous improvement across assigned domains, ensuring alignment with business goals, customer needs, compliance requirements, and market trends. In this senior leadership capacity, the SPM translates vision into outcomes—owning roadmaps, defining innovative and differentiated product features, driving product-led growth, and collaborating across Product, Engineering, Compliance, Operations, Business Development, and Support. The role is essential to building a scalable, secure, and intelligent platform that supports Mercans’ global expansion and industry leadership in payroll SaaS. Must Haves : Experience: 10 - 22 years of experience into Core Payroll Product Management or Multi-Country Payroll Product Integration. Work Location: Anywhere (As it's a Remote Opportunity) We are specifically looking for candidates from Payroll Outsourcing OR from Payroll SaaS based companies. Minimum Requirements: ● Deep knowledge of global payroll processes, including gross-to-net calculations, statutory configuration, regulatory compliance, and localization across multiple jurisdictions. ● Proven experience delivering compliance-sensitive product features across globally distributed platforms, including coordination with cross-functional teams (Compliance, QA, Security, Engineering). ● Strong technical proficiency in APIs, modular architecture, platform scalability, and data integration strategies with systems such as HRIS, ERP, and WFM. ● Demonstrated expertise in Agile product development, including backlog management, epic/story creation, sprint planning, and roadmap ownership. ● Ability to translate business and compliance requirements into scalable, customer-centric product solutions with traceable outcomes. Key Responsibilities: ● Own the product vision, roadmap, and delivery strategy for assigned verticals, ensuring alignment with business objectives, customer priorities, and market trends. ● Analyze market trends, emerging technologies, competitive offerings, and customer feedback to identify product gaps and innovation opportunities. ● Define and deliver unique, forward-looking features that serve as clear unique selling points (USPs) and enhance Mercans’ market positioning. ● Analyze market trends, emerging technologies, competitive offerings, and customer feedback to identify product gaps and innovation opportunities. ● Define and deliver unique, forward-looking features that serve as clear unique selling points (USPs) and enhance Mercans’ market positioning. ● Collaborate with Customer Success/BAU Managers (CSMs) to ensure successful feature onboarding, usage optimization, and value realization. ● Participate in QBRs, onboarding workshops, and strategic client conversations to align roadmaps with client outcomes. ● Define product features and APIs to support white-label clients, resellers, and channel partners. ● Deliver integration toolkits, configuration documentation, and reusable interface specifications to support scalable partner implementations. ● Collaborate with Operations and Support teams to align product features with real-world delivery processes. ● Identify product-led solutions to reduce onboarding effort, eliminate manual configuration errors, and streamline client setup. ● Ensure statutory compliance across all jurisdictions supported by the platform, including delivery of legal updates and localization features. ● Maintain audit-readiness documentation for ISO/SOC requirements, including traceability of requirements, QA artifacts, and release history ● Lead ideation and delivery of AI/ML-powered features such as predictive payroll error detection, intelligent configuration recommendations, and fraud monitoring. ● Partner with Data Science and Engineering to validate models, build MVPs, and track feature outcomes in production. ● Define product success metrics including usage, adoption, retention, task completion time, and operational savings. ● Collaborate with Analytics teams to track real-time performance dashboards and provide post-release outcome reports to stakeholders.

Job Purpose: The Regional Implementation Manager is responsible for leading a team of Implementation Consultants to successfully onboard new clients onto the company’s Global Payroll Outsourcing and SaaS solutions. This role focuses on ensuring that all new client implementations are fully automated, aligned with the defined scope, and executed in line with established implementation processes. The Regional Implementation Manager oversees project timelines, client onboarding, system configuration, data migration, automated workflows, testing, and go-live processes. The role also ensures that standardized, automated implementation methodologies are used consistently across all projects. A major focus of this role is internal and external stakeholder management, ensuring seamless collaboration across Sales, Product, IT, Compliance, and Customer Success teams. The Regional Implementation Manager is responsible for driving client success, reducing manual interventions, and ensuring a seamless transition to Business As Usual (BAU). This role is focused on delivering efficient, scalable, and automated implementations that set clients up for long-term success. Duties and responsibilities: 1. Team Leadership & Project Management ● Lead and manage a team of 5-6 Implementation Consultants responsible for onboarding new clients. ● Allocate resources and assign client accounts based on workload, expertise, and project complexity. ● Monitor team performance, provide constructive feedback, and conduct performance reviews. ● Identify high-potential employees and provide training and career development opportunities. ● Ensure projects stay on track with clear timelines, deliverables, and milestone tracking. ● Work closely with Project and Program Managers (PMs) to align implementation efforts with company goals. 2. New Client Implementation & Onboarding ● Oversee the end-to-end implementation process for new payroll outsourcing and SaaS clients. ● Ensure that all implementations utilize fully automated solutions that align with the agreed project scope. ● Enforce the use of standardized automated workflows, integration frameworks, and API-driven solutions to eliminate manual interventions. ● Ensure accurate and timely data collection, automated migration, and system configuration. ● Lead requirement-gathering sessions with clients to define payroll setup needs, ensuring all configurations adhere to established standards. ● Oversee automated payroll system testing, parallel runs, and issue resolution before go-live. ● Ensure that all statutory, regulatory, and compliance requirements are met for new implementations. ● Provide hands-on support for complex implementations and serve as the final escalation point for new client onboarding issues. 3. Internal & External Stakeholder Management ● Work closely with the Sales team to ensure a smooth handover from pre-sales to implementation. ● Collaborate with the Product and IT teams to enhance automation, integrations, and system scalability. ● Partner with the Compliance team to ensure all payroll solutions meet regulatory requirements. ● Align with the BAU teams to ensure a seamless transition of clients post-implementation. ● Provide regular project updates to leadership and key internal stakeholders, highlighting risks, challenges, and successes. ● Act as the primary escalation point for new clients during the implementation phase. ● Build and maintain strong relationships with key client stakeholders, ensuring a smooth onboarding process. ● Set clear expectations with clients regarding timelines, automation capabilities, and deliverables. ● Conduct regular status meetings with clients, providing updates on project progress and addressing concerns proactively. ● Ensure high levels of customer satisfaction by resolving implementation-related issues efficiently. ● Gather client feedback post-implementation to identify areas for improvement in the onboarding process. ● Ensure clients are fully trained and prepared for a smooth transition to Business As Usual (BAU). 4. Process Standardization, Automation & Compliance ● Ensure that all new clients are implemented using fully automated solutions that align with the agreed scope, system capabilities, and global payroll best practices. ● Enforce adherence to documented implementation processes and best practices (e.g., Monday board workflows, automation scripts, integration standards). ● Drive automation initiatives to minimize manual interventions, enhance efficiency, and improve data accuracy. ● Collaborate with IT and Product teams to implement API integrations, automated data validation, and self-service capabilities for clients. ● Ensure compliance with internal policies, security protocols, and regulatory requirements during implementations. ● Regularly review and update implementation processes to incorporate new automation technologies and industry best practices. 5. Performance Tracking & Target Achievement ● Ensure implementation projects are delivered on time, within scope, and fully automated. ● Track implementation success metrics, including client go-live success rates, automation effectiveness, and time-to-value. ● Conduct monthly performance reviews with the Implementation Director and align team goals with company targets. ● Maintain a strong focus on efficiency, accuracy, and client satisfaction during implementations. 6. Training & Development ● Align with the Training & Development team to upskill Implementation Consultants in payroll automation, compliance, and SaaS tools. ● Ensure all consultants receive ongoing training to stay updated on global payroll regulations. ● Conduct internal knowledge-sharing sessions to improve team expertise in handling automated implementations. Skills and qualifications: ● 10+ years of experience in payroll implementation, SaaS HR technology, or global payroll outsourcing. ● Minimum of 5 years in payroll implementation, professional services, or client onboarding roles. ● At least 3 years of experience leading global payroll outsourcing implementations. ● Strong understanding of multi-country payroll regulations, tax compliance, and HR technology. ● Expertise in automation, integrations, and process standardization for SaaS-based payroll solutions. ● Bachelor’s degree in Business, Accounting, Human Resources, or a related field. ● A Master’s degree (MBA, MSc, etc.) is preferred but not required. ● Certifications such as CIPP, CPP, PMP, or Six Sigma are an added advantage. ● Project management expertise, with experience in client onboarding and system automation. ● Strong understanding of SaaS payroll systems, API integrations, and workflow automation. ● Excellent stakeholder management and client-facing skills. ● Proficiency in tools such as Excel, Power BI, Jira, Confluence, Monday.com, or similar platforms.

About the Company : Mercans is a Global HR, Payroll and SaaS Company. We offers a broad range of services that support businesses in streamlining their workforce management, end to end payroll processing and ensuring compliance across various international markets. About the Role : We're looking for the Senior Recruitment Consultant (SRC), who is responsible for identifying, attracting, and nurturing top talent to drive the growth and success of our global payroll outsourcing and SaaS operations. Success in this role will be measured by key performance indicators (KPIs) such as achieving placement fee targets, reducing time-to-hire metrics, increasing offer acceptance and onboarding rates, and maintaining high satisfaction scores from both candidates and hiring managers. Note : We're not looking for IT Recruiters, we want someone who handled Non-IT mandates the roles towards the - Payroll Processor, Implementation Project Manager, Compliance etc. Must Haves : Minimum 8+ years of experience in Recruiting/Talent Acquisition with strong expertise in hiring for APAC, Middle East & EMEA. At least 5+ years of recruiting experience in global payroll outsourcing, SaaS, IT, BPO, or HCM industries. Proficient in LinkedIn Recruiter, LinkedIn Business, multiple job boards, and ATS systems. Ability to work in dynamic, fast-paced environments and handle ambiguity and stress. Strong understanding of current recruitment trends and strategies in the payroll and SaaS sectors. Exceptional stakeholder management skills (internal and external). Excellent verbal and written English communication skills. Experience with applicant assessment systems (psychometric, job skills, language assessments). Key Responsibilities: Collaboration with Hiring Managers: Partner with internal and external stakeholders to understand job requirements, especially in the context of global payroll outsourcing and SaaS roles. Job Advertising: Post job openings on career pages, job boards, and social networks (e.g., Mesaar Job Board, LinkedIn, Naukrigulf, Bayt) with a focus on roles in payroll, SaaS, and technology sectors. Applicant Tracking System (ATS): Manage end-to-end recruitment through Mercans ATS (Mesaar), from job requisition to hiring, ensuring compliance with global hiring standards. Sourcing: Identify candidates via multiple platforms, including Mercans Internal CV Database, social media, professional networks, referrals, and portfolio sites, focusing on payroll and SaaS talent. Screening Candidates: Screen candidates based on the approved requisition criteria, emphasizing experience in global payroll, SaaS, and technology industries. Upload pre-screened candidates with recruiter notes in Mesaar. Assessments & Interview Coordination: Conduct assessments, schedule interviews, organize psychometric and job skills evaluations, and manage interview stages with hiring managers, tailored to the specific needs of SaaS and payroll positions. Effective Communication: Maintain clear communication with candidates and hiring managers throughout the recruitment process, ensuring a positive candidate experience. Job Offer Process: Conduct salary negotiations aligned with the company’s global grading and salary structure. Secure offer approval from the executive leadership team via Mesaar. Prepare and extend offers to selected candidates. Salary Benchmarking: Conduct internal and external salary and benefits benchmarking exercises specific to the global payroll and SaaS markets on a semi-annual basis, or as needed to stay competitive in the market. Compliance with Company Policies: Ensure adherence to all applicable company policies, procedures, and compliance standards throughout the recruitment process.

About the Company : Mercans is a Global HR, Payroll and SaaS Company. We offers a broad range of services that support businesses in streamlining their workforce management, end to end payroll processing and ensuring compliance across various international markets. About the Role : We&aposre looking for the Senior Recruitment Consultant (SRC), who is responsible for identifying, attracting, and nurturing top talent to drive the growth and success of our global payroll outsourcing and SaaS operations. Success in this role will be measured by key performance indicators (KPIs) such as achieving placement fee targets, reducing time-to-hire metrics, increasing offer acceptance and onboarding rates, and maintaining high satisfaction scores from both candidates and hiring managers. Note : We&aposre not looking for IT Recruiters, we want someone who handled Non-IT mandates the roles towards the - Payroll Processor, Implementation Project Manager, Compliance etc. Must Haves : Minimum 8+ years of experience in Recruiting/Talent Acquisition with strong expertise in hiring for APAC, Middle East & EMEA. At least 5+ years of recruiting experience in global payroll outsourcing, SaaS, IT, BPO, or HCM industries. Proficient in LinkedIn Recruiter, LinkedIn Business, multiple job boards, and ATS systems. Ability to work in dynamic, fast-paced environments and handle ambiguity and stress. Strong understanding of current recruitment trends and strategies in the payroll and SaaS sectors. Exceptional stakeholder management skills (internal and external). Excellent verbal and written English communication skills. Experience with applicant assessment systems (psychometric, job skills, language assessments). Key Responsibilities: Collaboration with Hiring Managers: Partner with internal and external stakeholders to understand job requirements, especially in the context of global payroll outsourcing and SaaS roles. Job Advertising: Post job openings on career pages, job boards, and social networks (e.g., Mesaar Job Board, LinkedIn, Naukrigulf, Bayt) with a focus on roles in payroll, SaaS, and technology sectors. Applicant Tracking System (ATS): Manage end-to-end recruitment through Mercans ATS (Mesaar), from job requisition to hiring, ensuring compliance with global hiring standards. Sourcing: Identify candidates via multiple platforms, including Mercans Internal CV Database, social media, professional networks, referrals, and portfolio sites, focusing on payroll and SaaS talent. Screening Candidates: Screen candidates based on the approved requisition criteria, emphasizing experience in global payroll, SaaS, and technology industries. Upload pre-screened candidates with recruiter notes in Mesaar. Assessments & Interview Coordination: Conduct assessments, schedule interviews, organize psychometric and job skills evaluations, and manage interview stages with hiring managers, tailored to the specific needs of SaaS and payroll positions. Effective Communication: Maintain clear communication with candidates and hiring managers throughout the recruitment process, ensuring a positive candidate experience. Job Offer Process: Conduct salary negotiations aligned with the companys global grading and salary structure. Secure offer approval from the executive leadership team via Mesaar. Prepare and extend offers to selected candidates. Salary Benchmarking: Conduct internal and external salary and benefits benchmarking exercises specific to the global payroll and SaaS markets on a semi-annual basis, or as needed to stay competitive in the market. Compliance with Company Policies: Ensure adherence to all applicable company policies, procedures, and compliance standards throughout the recruitment process. Show more Show less

About the Company : Mercans is a Global HR, Payroll and SaaS Company. We offers a broad range of services that support businesses in streamlining their workforce management, end to end payroll processing and ensuring compliance across various international markets. About the Role : The HR & Admin Coordinator plays a vital role in supporting the HR & Admin departments by facilitating various administrative tasks related to employee onboarding, offboarding, and personnel records management. Reporting to the HR Administrator, the HR Coordinator ensures that processes run smoothly and efficiently, contributing to a positive employee experience throughout the employment lifecycle. This role involves maintaining accurate employee records, preparing necessary documentation, and serving as a point of contact for HR-related inquiries. The ideal candidate will be detail-oriented, organized, and possess strong communication skills, making them an essential part of our HR team. Must Haves : Experience: Minimum of 4 years in an HR Coordinator or HR Administrator role, with a total of 5-6 years in HR and office administration. Education: Bachelor’s degree in HR, Business Administration, or a related field. HR Knowledge: Strong understanding of general HR principles, staffing trends, and employee relations. Technical Skills: Proficient in MS Office applications, particularly Excel and PowerPoint. Organizational Skills: Excellent organizational abilities with a knack for prioritizing tasks effectively. Communication Skills: Strong verbal and written communication skills, both over the phone and in person. Decision-Making: Sound judgment and decision-making skills in HR contexts. Responsibilities: HR Responsibilities: Employee Onboarding Management: Assist in the onboarding process for new hires by following a predefined onboarding procedure and checklist, including preparation of employment contracts, orientation schedules, and necessary documentation. Ensure a smooth transition for new hires by coordinating with relevant departments (IT, Recruitment, etc.). Employee Offboarding Management: Handle all offboarding procedures by following the predefined offboarding procedure and checklist, including planning exit interviews, final documentation, and coordination of benefits. Ensure compliance with company policies and a respectful transition for departing employees. Personnel Record Management: Organize and maintain employee records using Mesaar (Applicant Tracking System), Monday boards, and HR Blizz. Ensure that all employee records are synchronized and up to date. Database Updates: Regularly update and organize internal databases, including designated Monday Boards, HR Blizz, Mesaar, and the Global HR Shared Drive. Reporting: Assist in generating reports on HR metrics, such as turnover rates and onboarding statistics. Employee Communication: Serve as a point of contact for employees regarding HR queries related to onboarding, offboarding, and general HR policies using Mercans’ internal ticketing tool. Payroll Support: Provide accurate timely payroll input to the Finance department, including employee attendance and leave records. Recruitment Support: Assist in recruitment activities as needed. Administrative Responsibilities: In-Country Experts – Payment Management: Validate service deliverables, obtain approvals, and coordinate payments with Finance. Maintain and manage Monday boards to track tasks, approvals, and progress. External Service Providers Management: Maintain a database of approved suppliers and service providers, oversee procurement activities including quotations, evaluations, contracts/agreements preparation, and contract renewals, coordinate validation of deliverables and service quality, ensure timely invoice processing and payment approvals with Finance, and build strong supplier relationships to support operational efficiency. Document & Records Management: Manage company documents and records in line with established guidelines, ensuring compliance with company policies, version control, and SOP issuance procedures. Meeting Coordination: Schedule and prepare meetings, manage agendas, record meeting minutes, and ensure timely distribution and follow-up on agreed actions. Audit & Compliance Management: Ensure all administrative records and processes comply with company policies and regulatory requirements; prepare and maintain documentation for audit readiness; coordinate and support both internal and external audits related to administrative activities, and implement corrective actions as required. Client Agreement Management : Maintain client agreements, monitor renewal timelines, track compliance, and ensure proper documentation and approvals.

About the Company : Mercans is a Global HR, Payroll and SaaS Company. We offers a broad range of services that support businesses in streamlining their workforce management, end to end payroll processing and ensuring compliance across various international markets. NOTE : We're looking candidates only from the Payroll Outsourcing or SaaS companies. It's a 6 months contractual role, can be extended based on the performance. About the Role : We're looking for The Implementation Project Manager (PM) who is responsible for planning, managing, and completing Payroll & SaaS implementation projects within the designated timeline while ensuring client satisfaction and building strong relationships. Serving as the primary liaison for internal and external stakeholders, including clients, the PM ensures smooth execution of Mercans’ services. This role involves defining project goals, objectives, and scope, developing detailed project plans, and ensuring alignment with Mercans’ business policies. The PM maintains proactive communication, mitigates project risks, and collaborates with cross-functional teams to ensure successful project completion. This role is particularly critical in a global payroll outsourcing or SaaS industry scale-up, where adaptability, process optimization, and operational efficiency are essential. Must Haves : Experience: Minimum 7 years of experience in end-to-end global payroll implementations project management . Work Location: Anywhere -: India, As it's a Remote Opportunity. PMP or PRINCE2 certification is preferred. Key Responsibilities : Project Documentation: Develop and maintain comprehensive project documentation, including project plans, scope documents, and requirement specifications. Ensure all project artifacts are stored in a structured and accessible format, complying with internal documentation standards. Document key decisions, action items, and stakeholder communications throughout the project lifecycle. Maintain version control for all project-related documents, ensuring alignment with changes in project scope and objectives. Provide documentation support for compliance audits and internal process evaluations. Establish standardized templates for project documentation to ensure consistency and completeness. Collaborate with cross-functional teams to gather and update documentation as needed. Project Scope & Planning: Define project scope based on the Master Service Agreement (MSA) to prevent scope creep. Establish and maintain processes for managing scope, quality, performance standards, and risk assessment. Keep the project plan up-to-date and coordinate project plan changes with internal and external stakeholders. Analyze project status and revise scope, schedule, or budget as necessary to meet project requirements. Initiate and define goals and objectives according to client expectations. Ensure pre-implementation readiness by sharing the scoping checklist and necessary documents with the client. Develop a detailed project plan in Monday.com, ensuring integration and module deployment timelines are included. Adapt strategies for global payroll outsourcing and SaaS scale-up environments, ensuring compliance with local and international payroll regulations. Resource & Risk Management: Identify and allocate necessary resources, including personnel, budget, and technology, ensuring efficient utilization. Develop and maintain a resource management plan to optimize workforce allocation and prevent resource conflicts. Establish crucial project milestones and timelines for each phase, ensuring alignment with project objectives. Actively monitor for potential risks, conduct risk assessments, and implement proactive mitigation strategies. Maintain and update a RAID (Risks, Assumptions, Issues, Dependencies) log in Monday Board to track and address risks in a timely manner. Establish contingency plans and escalation procedures for high-risk project scenarios. Ensure compliance with industry-specific regulations, such as GDPR and SOC 2 for SaaS-based payroll solutions, and integrate compliance considerations into project risk assessments. Collaborate with cross-functional teams to assess and address dependencies that may impact resource availability and risk exposure. Conduct regular risk and resource review meetings to evaluate project health and adjust resource allocations as needed. Implement reporting mechanisms to provide visibility into resource utilization and risk management effectiveness for key stakeholders. Communication & Stakeholder Management: Manage client expectations with respect to the scope and project timelines. Act as the primary contact for client stakeholders, providing regular updates on project status and changes. Schedule and lead project meetings, health checks, and monthly steering committee (Steerco) meetings. Present project progress reports to executive management. Ensure timely and transparent communication of key milestones, including Hypercare transition. Foster collaboration with product development teams in SaaS scale-ups to ensure smooth integration and feature adaptability. Requirements Gathering & System Configuration: Ensure that all client business requirements are documented in accordance with the company's documentation requirements. Conduct operational business requirements gathering using standard implementation toolkit artifacts. Identify and document process or scope gaps and communicate them to clients. Align with the configuration team to ensure timely delivery and evaluation of configuration and unit testing. Assist in defining product enhancements based on client feedback in SaaS-driven payroll environments. Integrations & Data Migration: Coordinate data dictionary and wage type catalog requirements with the integration team. Oversee system integration testing and ensure client sign-off on results. Manage master data migration planning, template preparation, and validation processes. Ensure data migration steps are clearly communicated and documented. Implement automated data validation checks and reconciliation for SaaS-based payroll platforms. Testing Oversight & Supervision: Oversee and supervise all testing processes, ensuring adherence to company standards and best practices. Define and enforce testing methodologies, entry and exit criteria, and validation protocols. Coordinate with internal teams and clients to ensure comprehensive test planning and execution. Ensure proper tracking and documentation of test results, approvals, and compliance with regulatory requirements. Training & Go-Live Readiness: Develop and execute a structured training plan to educate clients on system functionalities, payroll processes, and compliance requirements. Provide hands-on training sessions, user guides, and support materials tailored to client needs. Conduct readiness assessments to confirm clients’ preparedness for go-live and address any gaps identified. Ensure all required training milestones are met before project completion and track client progress in learning systems. Work closely with internal teams to align training content with the latest product updates and enhancements. Ensure clients understand go-live entry and exit criteria and obtain final sign-off. Develop post-go-live support strategies to assist clients during the transition period. Complete and obtain sign-off on the Go-Live Checklist from the audit team and client. Develop and implement client training for self-service payroll platforms in SaaS environments. Project Status Reporting: Ensure timely and accurate project status reporting in accordance with company standards. Maintain up-to-date documentation of project progress, key milestones, and identified risks. Prepare and distribute periodic project reports to internal and external stakeholders. Communicate project health metrics and proactively highlight any deviations from the project plan. Coordinate with relevant teams to ensure alignment on project progress and deliverables. Implement tracking mechanisms to measure project performance against established benchmarks. Post-Implementation & Change Management: Manage change management in accordance with the established change management processes. Ensure Hypercare exit criteria are met and manage client handover to BAU teams. Monitor post-implementation performance metrics and customer feedback for continuous improvement. Develop frameworks for continuous iteration and scalability of payroll implementation processes.