Job
Description
Meet Our Team Pegasystems develops strategic applications for sales, marketing, service and operations. Pega's applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega's Global 500 customers include the world's largest and most sophisticated enterprises. Pega's applications, available on-premises or in the cloud, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients' strategic business needs. Pega's clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use and global scale. Picture Yourself At Pega This role will focus on project management, department administration tasks, budget management, calendar maintenance, meeting organization, reporting, and presentation coordination. What You'll Do At Pega Day to Day Support Operations for Global Client Support Global Staffing and Scheduling Resource Management Calendar management Expense management Vendor Management Global Stakeholder Management- coordinating with VP’s across various business groups GCS Visitor Management at Senior levels Handling partner POs and payment schedules Shift allowance mgmt. and Co-ordination with Pega India Finance Team on Payments processing payments Industry Presence- Engaging with Industry leaders/ events/ managing participation- presence Customer/Partner Connects- Supporting Customer and partner connections in India Handling Employee Engagement activities, events and programs Running MBR, QBR and other such governance co-ordination Capturing minutes and action items and follow through the actions from governance meetings Plan, organize and help execute Business offsites, events locally and for other locations across the globe Coordinating and running point as GCS representative for India events – Events at India level like townhalls and other large gatherings Working with vendors for organizing events, merchandise etc Budget management for GCS; Handle Operational Reporting, preparing Business Handle Rewards and Recognition;Handle Projects, Programs or Initiatives at GCS India or APAC level Work very closely with Facilities, Operations, Finance and other support organizations to get various action implemented as part of daily operations Host industry events at Pega as required, Host customer/partner visits and events This role supports not only help in the administration of duties for GCS APAC, it will also extend to help in the administration and operational of duties for Global VP for GCS Who You Are The Senior Technology Operations Specialist is a member of the India Executive Administration and Operations team and provides high-level project management, administrative, and operations support to the Cambridge based Product Engineering department. This role will focus on project management, department administration tasks, budget management, calendar maintenance, meeting organization, reporting, and presentation coordination. What You've Accomplished Bachelor's Degree or equivalent experience 4 to 10 years' experience in an admin role or Business operations role with demonstrated administrative or project management skills High proficiency in Microsoft Word, Excel, Outlook, Internet, PowerPoint Ability to collaborate with cross functional teams, Vendors and partners Creativity and problem solving skills Resilience: Ability to deal effectively with pressure and capably perform in stressful situations Communication skills Can-do attitude: Demonstrated willingness to overcome obstacles Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company Job ID: 21995 Show more Show less
