Senior Operations Specialist

Meet Our Team

Picture Yourself At Pega

What You'll Do At Pega

• Day to Day Support Operations for Cloud Operations & Engineering
• Global Staffing and Scheduling
• Resource Management
• Calendar management
• Expense management
• Vendor Management
• Global Stakeholder Management- coordinating with VP’s across various business groups
• Visitor Management at Senior levels
• Handling partner POs and payment schedules
• Shift allowance mgmt. and Co-ordination with Pega India Finance Team on Payments processing payments
• Industry Presence- Engaging with Industry leaders/ events/ managing participation- presence
• Customer/Partner Connects- Supporting Customer and partner connections in India
• Handling Employee Engagement activities, events and programs
• Running MBR, QBR and other such governance co-ordination
• Capturing minutes and action items and follow through the actions from governance meetings
• Plan, organize and help execute Business offsites, events locally and for other locations across the globe
• Coordinating and running point as Cloud Ops representative for India events – Events at India level like townhalls and other large gatherings
• Working with vendors for organizing events, merchandise etc
• Budget management for Cloud Ops
• Handle Operational Reporting, preparing Business
• Handle Rewards and Recognition
• Handle Projects, Programs or Initiatives at Cloud Ops Global level
• Work very closely with Facilities, Operations, Finance and other support organizations to get various action implemented as part of daily operations
• Host industry events at Pega as required, Host customer/partner visits and events
  

Who You Are

What You've Accomplished

• Bachelor's Degree or equivalent experience
• 4 to 10 years' experience in an admin role or Business operations role with demonstrated administrative or project management skills
• High proficiency in Microsoft Word, Excel, Outlook, Internet, PowerPoint
• Ability to collaborate with cross functional teams, Vendors and partners
• Creativity and problem solving skills
• Resilience: Ability to deal effectively with pressure and capably perform in stressful situations
• Communication skills
• Can-do attitude: Demonstrated willingness to overcome obstacles
  

Pega Offers You

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company