Senior Operations Specialist

Who are we:

Here at The Knot Worldwide, we believe in doing work that matters.In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones.

From the proposal to creating a home and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

About the Job:

The GlobalEnrichment team is a process support function to our sales team to improve the efficiency of our vendor data-set. The team works to leverage information by updating the existing vendor particulars and taking responsibility for sourcing potential new vendors from various platforms. The objective is to enhance the total addressable market.

Here’s what you’ll do day-to-day:

1. Ensure 100% completion in daily executed tasks while maintaining an accuracy rate of 100%
2. Prioritize efficiency to maximise daily task output.
3. Assess business details for accuracy and completeness.
4. Ensure consistency with platform standards and categorisation guidelines
5. Rectify discrepancies and update missing details before it flows into the sales queue
6. Utilize online sources such as business websites, social media, and directories to collect accurate data
7. Cross-check and validate information to ensure credibility and relevance
8. Provide feedback on workflow improvements to enhance data management efficiency

Here’s what we are looking for:

• Educational Qualification: Bachelor's Degree; with relevant work experience would be preferred
• Work Experience: 1-2 years of experience (Operations-related)
• Key Skills:
• Stellar research skills and detail-oriented
• Someone who comes with a strong sense of initiative and enthusiasm
• Great team player who loves to see the entire team winning together