Senior Human Resources Officer

5 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

PDA E-Services Pvt Ltd, established in 2022, serves as the Global Capability Centre (GCC) for the Piccadilly Dental Alliance (PDA), a trusted dental healthcare organization based in the United States. With a mission to enable healthcare providers to focus on delivering exceptional patient care, PDA E-Services provides comprehensive operational and administrative support. The company has experienced significant growth, expanding its team and service functions and is strategically positioned to continue its journey of excellence. Based in India, PDA E-Services strives to be a leader in healthcare support services by delivering scalable solutions and fostering professional growth for its employees.


HR Manager

Key Responsibilities


  • Develop, implement, and refine HR policies aligned with

    Indian labor laws and U.S. workplace standards

    (where applicable).
  • Build and maintain documentation, SOPs, and HR records that support

    U.S. compliance audits

    and operational needs.
  • Manage end-to-end onboarding and orientation for employees working in U.S.-based processes.
  • Handle employee queries, conflict resolution, and grievance redressal in a professional manner.
  • Lead employee engagement activities, retention planning, and culture-building initiatives.
  • Drive performance evaluations, goal-setting, and employee development plans.
  • Work closely with U.S. onshore teams to understand role requirements, skill gaps, and workforce planning needs.
  • Support compensation benchmarking based on industry trends and U.S.-aligned role structures.
  • Manage attendance, payroll coordination, shift structures, and leave administration.
  • Stay updated on

    Indian labor compliance

    and work with leadership to understand and align with

    U.S. HR expectations

    , especially for audits, documentation, and process compliance.
  • Conduct HR policy training, workplace professionalism training, and compliance-related sessions.
  • Identify training needs and implement continuous learning initiatives.
  • Stay informed on evolving

    U.S. healthcare HR standards

    and incorporate them into training and policy updates.
  • Collaborate with U.S. teams to translate HR instructions into actionable steps for the India team.
  • Support HR-related deliverables linked to

    U.S. dental compliance, OSHA-related documentation, HIPAA-aligned processes

    , and workforce audits.

  • Requirements

    • Master’s degree in HR, Business Administration, or related field.
    • Minimum 5 years of experience

      in HR management, preferably in healthcare/ITES/GCC/BPO environments.
    • Strong understanding of

      Indian labor laws

      and compliance requirements.
    • Prior exposure to (or strong willingness to learn)

      U.S. HR standards, healthcare compliance, or U.S. labor documentation

      .
    • Excellent communication, interpersonal and conflict resolution skills.
    • Experience in performance management systems, policy drafting, and HR compliance.
    • Experience working with U.S. clients or U.S.-based HR processes.
    • Familiarity with

      OSHA, HIPAA basics, U.S. employment documentation

      , or healthcare staffing is a plus.
    • Comfort working with cross-cultural teams.
    • Must be comfortable working in the U.S.

      -aligned shifts (evenings)

      .
    • Must work

      on-site

      at our Pune office.


    Why Join PDA E-Services?

    • Opportunity to grow in

      global HR operations

      with U.S. exposure.
    • Fast-growing healthcare GCC with long-term career advancement.
    • Collaborative and people-first culture.
    • Competitive compensation and benefits.
    • Fixed weekends off (Saturday & Sunday).


    Mock Interview

    Practice Video Interview with JobPe AI

    Start Job-Specific Interview
    cta

    Start Your Job Search Today

    Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

    Job Application AI Bot

    Job Application AI Bot

    Apply to 20+ Portals in one click

    Download Now

    Download the Mobile App

    Instantly access job listings, apply easily, and track applications.

    coding practice

    Enhance Your Skills

    Practice coding challenges to boost your skills

    Start Practicing Now

    RecommendedJobs for You