Senior Client Partner

Summary:

The Client Principal Partner acts as a strategic liaison between Summit and its clients to drive business growth, ensure successful delivery of services, and foster long-term partnerships. This role requires deep understanding of client business needs and the ability to translate them into actionable solutions through Summit’s offerings.

Key Responsibilities:

• Build and maintain strong client relationships, serving as the primary point of contact for strategic business discussions.
• Collaborate with internal teams and clients to develop customized programs and solutions aligned with client goals.
• Manage end-to-end client lifecycle, ensuring delivery excellence and customer satisfaction.
• Identify business opportunities and risks within client accounts, drive contract negotiations, and secure renewals and expansions.
• Lead strategic account planning, revenue forecasting, and reporting.
• Act as a trusted advisor, guiding clients on industry best practices, digital transformation, and global capability center (GCC) evolution.
• Coordinate with sales, delivery, and operations teams to ensure seamless execution of client engagements.
• Ensure compliance with organizational standards and policies.

Qualifications:

• MBA or equivalent degree from a reputed institution.
• 10+ years of experience in client management, consulting, or related roles, preferably in GCC setup or business consulting.
• Strong business acumen with proven track record in client relationship management and revenue growth.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple stakeholders and complex engagements.
• Experience with performance evaluation, data analysis, and budgeting is a plus.
• Knowledge of the IT services and consulting industry, GCC operations, and digital transformation trends.

Why Join Us:

• Be part of a fast-growing consulting firm driving GCC innovation and excellence.
• Work with a collaborative and diverse team committed to client success.
• Opportunities for professional growth and leadership development.