Company Description Progressive Infotech Pvt. Ltd. provides digital workplace transformation services and full-stack Infrastructure Services with over two decades of expertise. The company is positioned in the Gartner Magic Quadrant and manages technology, talent, and tools to enhance end-user experiences. Progressive Infotech helps enterprises future-proof their digital workplaces through Workelevate, a DEX platform offering employee-centric services. Role Description This is a full-time on-site role in Delhi NCR for a Smart Hands Engineer at Progressive Infotech Pvt. Ltd. The Smart Hands Engineer will be responsible for providing on-site IT support, resolving technical issues, and assisting with hardware installations and configurations. Qualifications Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. L1: 6 months to 2 years L2: 2 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred. Show more Show less

System Administrator – M365 (L2) Location: Pune Experience: 6-10 Years Job Type: Full-Time Job Summary: We are looking for a skilled System Administrator (L2) with strong expertise in Microsoft 365 administration . The ideal candidate will be responsible for managing and supporting the M365 environment, including Intune , Mobile Application Management (MAM) , Mobile Device Protection (MDP) , and Cloud Access Security Broker (CASB) from an administration perspective. Key Responsibilities: Manage day-to-day operations of the M365 environment (Exchange Online, SharePoint, Teams). Administer and configure Microsoft Intune for device and application management. Implement and monitor MAM , MDP , and CASB policies and controls. Ensure compliance, security, and user access management within the M365 ecosystem. Handle escalated L2 support tickets related to M365 services. Collaborate with security and compliance teams to align with IT policies. Maintain documentation of system configurations, procedures, and troubleshooting guides. Key Skills & Qualifications: 3–5 years of experience in M365 administration at L2 level. Hands-on experience with Microsoft Intune , MAM , MDP , and CASB . Solid understanding of Azure AD , Exchange Online , and Teams administration. Experience in policy creation, user/device management, and security configurations. Strong troubleshooting skills and experience working in a fast-paced environment. Relevant certifications (e.g., MS-102, SC-300) are a plus. Show more Show less

Key Responsibilities Learn and understand Progressive's portfolio of IT services and solutions. Conduct research to identify potential clients and key decision-makers. Reach out to prospects via phone, email, and LinkedIn to generate interest. Set up introductory calls and meetings for senior sales or technical teams. Maintain records of interactions and lead status in the CRM system. Follow up with prospects to keep the conversation active. Work with marketing teams to follow up on inbound leads and campaign responses. Assist in preparing presentations, proposals, and documentation as needed. Participate in training sessions to build product knowledge and sales skills. Required Skills & Qualifications Master's degree in business, IT, marketing, or any related field. Strong communication skills (verbal and written) in English. Good interpersonal skills and confidence in speaking with clients. Basic knowledge of Microsoft Office (Excel, PowerPoint, Word). Eagerness to learn about IT services, sales, and customer engagement. Positive attitude, high energy, and a willingness to work in a team environment. Preference is Female candidate comfortable locating in Noida. About Company: A trusted IT partner since 1998, Progressive Infotech provides a comprehensive suite of transformation and support services. The offerings span across cloud, digital, and support operations, delivered through a matured and scalable service delivery model. In every client engagement, Progressive ensures clients realize higher ROI, stretch the intrinsic value of existing IT investments, and are better prepared for emergent market changes. Show more Show less

Key Responsibilities Learn and understand Progressive's portfolio of IT services and solutions. Conduct research to identify potential clients and key decision-makers. Reach out to prospects via phone, email, and LinkedIn to generate interest. Set up introductory calls and meetings for senior sales or technical teams. Maintain records of interactions and lead status in the CRM system. Follow up with prospects to keep the conversation active. Work with marketing teams to follow up on inbound leads and campaign responses. Assist in preparing presentations, proposals, and documentation as needed. Participate in training sessions to build product knowledge and sales skills. Required Skills & Qualifications Master's degree in business, IT, marketing, or any related field. Strong communication skills (verbal and written) in English. Good interpersonal skills and confidence in speaking with clients. Basic knowledge of Microsoft Office (Excel, PowerPoint, Word). Eagerness to learn about IT services, sales, and customer engagement. Positive attitude, high energy, and a willingness to work in a team environment. Preference is Female candidate comfortable locating in Noida. About Company: A trusted IT partner since 1998, Progressive Infotech provides a comprehensive suite of transformation and support services. The offerings span across cloud, digital, and support operations, delivered through a matured and scalable service delivery model. In every client engagement, Progressive ensures clients realize higher ROI, stretch the intrinsic value of existing IT investments, and are better prepared for emergent market changes. Show more Show less

Key Responsibilities Learn and understand Progressive's portfolio of IT services and solutions. Conduct research to identify potential clients and key decision-makers. Reach out to prospects via phone, email, and LinkedIn to generate interest. Set up introductory calls and meetings for senior sales or technical teams. Maintain records of interactions and lead status in the CRM system. Follow up with prospects to keep the conversation active. Work with marketing teams to follow up on inbound leads and campaign responses. Assist in preparing presentations, proposals, and documentation as needed. Participate in training sessions to build product knowledge and sales skills. Required Skills & Qualifications Master's degree in business, IT, marketing, or any related field. Strong communication skills (verbal and written) in English. Good interpersonal skills and confidence in speaking with clients. Basic knowledge of Microsoft Office (Excel, PowerPoint, Word). Eagerness to learn about IT services, sales, and customer engagement. Positive attitude, high energy, and a willingness to work in a team environment. Preference is Female candidate comfortable locating in Noida. About Company: A trusted IT partner since 1998, Progressive Infotech provides a comprehensive suite of transformation and support services. The offerings span across cloud, digital, and support operations, delivered through a matured and scalable service delivery model. In every client engagement, Progressive ensures clients realize higher ROI, stretch the intrinsic value of existing IT investments, and are better prepared for emergent market changes. Show more Show less

Key Responsibilities Learn and understand Progressive's portfolio of IT services and solutions. Conduct research to identify potential clients and key decision-makers. Reach out to prospects via phone, email, and LinkedIn to generate interest. Set up introductory calls and meetings for senior sales or technical teams. Maintain records of interactions and lead status in the CRM system. Follow up with prospects to keep the conversation active. Work with marketing teams to follow up on inbound leads and campaign responses. Assist in preparing presentations, proposals, and documentation as needed. Participate in training sessions to build product knowledge and sales skills. Required Skills & Qualifications Master's degree in business, IT, marketing, or any related field. Strong communication skills (verbal and written) in English. Good interpersonal skills and confidence in speaking with clients. Basic knowledge of Microsoft Office (Excel, PowerPoint, Word). Eagerness to learn about IT services, sales, and customer engagement. Positive attitude, high energy, and a willingness to work in a team environment. Preference is Female candidate comfortable locating in Noida. About Company: A trusted IT partner since 1998, Progressive Infotech provides a comprehensive suite of transformation and support services. The offerings span across cloud, digital, and support operations, delivered through a matured and scalable service delivery model. In every client engagement, Progressive ensures clients realize higher ROI, stretch the intrinsic value of existing IT investments, and are better prepared for emergent market changes. Show more Show less

Key Responsibilities Learn and understand Progressive's portfolio of IT services and solutions. Conduct research to identify potential clients and key decision-makers. Reach out to prospects via phone, email, and LinkedIn to generate interest. Set up introductory calls and meetings for senior sales or technical teams. Maintain records of interactions and lead status in the CRM system. Follow up with prospects to keep the conversation active. Work with marketing teams to follow up on inbound leads and campaign responses. Assist in preparing presentations, proposals, and documentation as needed. Participate in training sessions to build product knowledge and sales skills. Required Skills & Qualifications Master's degree in business, IT, marketing, or any related field. Strong communication skills (verbal and written) in English. Good interpersonal skills and confidence in speaking with clients. Basic knowledge of Microsoft Office (Excel, PowerPoint, Word). Eagerness to learn about IT services, sales, and customer engagement. Positive attitude, high energy, and a willingness to work in a team environment. Preference is Female candidate comfortable locating in Noida. About Company: A trusted IT partner since 1998, Progressive Infotech provides a comprehensive suite of transformation and support services. The offerings span across cloud, digital, and support operations, delivered through a matured and scalable service delivery model. In every client engagement, Progressive ensures clients realize higher ROI, stretch the intrinsic value of existing IT investments, and are better prepared for emergent market changes. Show more Show less