Job Description TECHNICAL EXPERTISE Expert in areas of ABAP on HANA, CDS views, AMDPs, ABAP Objects, BDCs, BAPIs, Reports, Enhancement Frameworks, Interfaces, Standard code debugging. Deep knowledge and experience in end-to-end implementation projects in ABAP on HANA including debugging of CDS, AMDPs. Should have knowledge of SAP ECC to HANA Migration. Experience in functional areas like MM, QM, SD, PP, PPDS, APO, IBP etc., Ability to understand Functional specification, write Technical Specification and work independently with minimal support. Very good understanding of development standards, limitations, performance optimization techniques. Experience in interacting with functional consultants to provide daily operational support as well as solution implementation for enhancements and projects Responsibilities TECHNICAL EXPERTISE Expert in areas of ABAP on HANA, CDS views, AMDPs, ABAP Objects, BDCs, BAPIs, Reports, Enhancement Frameworks, Interfaces, Standard code debugging. Deep knowledge and experience in end-to-end implementation projects in ABAP on HANA including debugging of CDS, AMDPs. Should have knowledge of SAP ECC to HANA Migration. Experience in functional areas like MM, QM, SD, PP, PPDS, APO, IBP etc., Ability to understand Functional specification, write Technical Specification and work independently with minimal support. Very good understanding of development standards, limitations, performance optimization techniques. Experience in interacting with functional consultants to provide daily operational support as well as solution implementation for enhancements and projects Qualifications TECHNICAL EXPERTISE Expert in areas of ABAP on HANA, CDS views, AMDPs, ABAP Objects, BDCs, BAPIs, Reports, Enhancement Frameworks, Interfaces, Standard code debugging. Deep knowledge and experience in end-to-end implementation projects in ABAP on HANA including debugging of CDS, AMDPs. Should have knowledge of SAP ECC to HANA Migration. Experience in functional areas like MM, QM, SD, PP, PPDS, APO, IBP etc., Ability to understand Functional specification, write Technical Specification and work independently with minimal support. Very good understanding of development standards, limitations, performance optimization techniques. Experience in interacting with functional consultants to provide daily operational support as well as solution implementation for enhancements and projects About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role.

Role & responsibilities 1. Overall, 12 to 16 years of C++ Development experience 2. Experience managing a team of 10 3. Must have handled scrum calls 4. Experience with helping Team resolve technical queries. 5. Experience in resolving complex Technical issues 6. Must have handled Projects independently. 7. Experience working with US/UK Clients 8. Ability to install and configure additional software and packages on Linux primarily those needed for coding, testing, dumping memory footprint, debugging etc. 9. Agile/Scrum experience 10. Ability to develop and triage on Linux 11. Ability to setup Linux IDE 12. Ability to integrate IDE with Source Code system such as Clearcase 13. Ability to debug, test, compile and rerun the modified executables on Linux OS 14. Ability to code and test in C++. 15. Nice to have docker knowledge and ability to deploy containers and software in it.

Job Summary JOB DESCRIPTION We are seeking a skilled MySQL Developer/Administrator to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining MySQL databases to ensure performance, reliability, and scalability. This role involves working closely with application developers and stakeholders to manage data requirements and optimize database operations. Responsibilities Key Responsibilities: Design, develop, and optimize MySQLdatabases .Create and maintain schemas , tables , indexes , and other database objects.Write efficient SQLqueries for data manipulation and reporting.Monitor database performance and troubleshoot issues like slow queries, locks, and deadlocks.Implement backupandrecoveryprocedures to ensure data integrity and availability.Perform database migrations, upgrades, and patching as needed.Collaborate with developers to optimize application performance with proper database design.Ensure database security by implementing accesscontrols and encryption.Document database configurations, processes, and best practices.Stay updated with the latest trends in database technologies and tools. Qualifications Required Skills and Qualifications: Strong expertise in MySQL database design, development, and administration.Proficiency in writing and optimizing SQLqueries and stored procedures.Knowledge of databasenormalization and best practices in database design.Experience with performancetuning and query optimization techniques.Familiarity with MySQLreplication , clustering, and other high-availability solutions.Understanding of databasesecurity measures and compliance requirements.Ability to work with large datasets and manage high-traffic databases.Strong analytical and problem-solving skills.Effective communication and teamwork abilities. Preferred Qualifications Experience with cloudplatforms (e.g., AWS RDS, GCP Cloud SQL, Azure Database for MySQL).Knowledge of NoSQLdatabases like MongoDB is a plus.Familiarity with DevOpstools like Docker, Kubernetes, and CI/CD pipelines.Exposure to datavisualizationtools and reporting frameworks.Certification in MySQL or related database technologies is an advantage. About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role.

Job Summary JOB DESCRIPTION We are seeking a skilled MySQL Developer/Administrator to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining MySQL databases to ensure performance, reliability, and scalability. This role involves working closely with application developers and stakeholders to manage data requirements and optimize database operations. Responsibilities Key Responsibilities: Design, develop, and optimize MySQLdatabases .Create and maintain schemas , tables , indexes , and other database objects.Write efficient SQLqueries for data manipulation and reporting.Monitor database performance and troubleshoot issues like slow queries, locks, and deadlocks.Implement backupandrecoveryprocedures to ensure data integrity and availability.Perform database migrations, upgrades, and patching as needed.Collaborate with developers to optimize application performance with proper database design.Ensure database security by implementing accesscontrols and encryption.Document database configurations, processes, and best practices.Stay updated with the latest trends in database technologies and tools. Qualifications Required Skills and Qualifications: Strong expertise in MySQL database design, development, and administration.Proficiency in writing and optimizing SQLqueries and stored procedures.Knowledge of databasenormalization and best practices in database design.Experience with performancetuning and query optimization techniques.Familiarity with MySQLreplication , clustering, and other high-availability solutions.Understanding of databasesecurity measures and compliance requirements.Ability to work with large datasets and manage high-traffic databases.Strong analytical and problem-solving skills.Effective communication and teamwork abilities. Preferred Qualifications Experience with cloudplatforms (e.g., AWS RDS, GCP Cloud SQL, Azure Database for MySQL).Knowledge of NoSQLdatabases like MongoDB is a plus.Familiarity with DevOpstools like Docker, Kubernetes, and CI/CD pipelines.Exposure to datavisualizationtools and reporting frameworks.Certification in MySQL or related database technologies is an advantage. About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role.

Job Description We are seeking a skilled and knowledgeable tax professional to join our tax team in the role of Manager – Direct Taxation for Bristlecone Group, with a focus on Transfer Pricing and BEAT (Base Erosion and Anti-Abuse Tax). The role will require an individual with a strong understanding of both Indian tax regulations and US tax policies, particularly in the areas of Transfer Pricing and BEAT. Key Responsibilities India Direct Tax Compliances: Preparation and filing of corporate income tax returns for the Company in compliance with the Indian Income Tax Act. Ensure timely compliance with all direct tax regulations, including tax payments, withholding taxes, and other statutory filings. Monitor and manage tax assessments, audit processes, and any queries or disputes from the tax authorities. Provide input for quarterly and annual tax provisions and ensuring the accurate reflection of tax matters in financial statements. Ensure accuracy of tax filings, calculations, and reports. Identify opportunities for tax savings and recommend strategies to minimize tax liabilities in compliance with Indian tax laws. Assess and mitigate tax risks related to direct tax matters, ensuring the company is aligned with regulatory requirements. US Direct Tax Compliances: Preparation and filing of US tax filings, including Federal and State tax returns, and manage compliance with IRS regulations. Develop strategies for managing US tax liabilities and mitigate risk related to US tax laws. Advise business teams on US tax implications of cross-border transactions, including impact on foreign tax credits and tax treaties. Advise management on potential tax implications of business decisions, new initiatives, and changing tax laws. Identify and provide solutions that align with the company’s business needs and long-term strategy. Transfer Pricing: Prepare and review of transfer pricing documentation in accordance with both Indian and US tax laws. Provide guidance on transfer pricing policies, intercompany pricing, and ensure compliance with OECD guidelines and local regulations. Analyze the impact of transfer pricing policies on business structures and operations. Managing transfer pricing assessments. BEAT (Base Erosion and Anti-Abuse Tax): Assist in the implementation and monitoring of BEAT provisions, particularly in light of the evolving regulatory framework. Provide insights into the impact of BEAT and ensure compliance with BEAT reporting requirements. Advise on BEAT implications related to intercompany payments and global tax planning. Stakeholder Management: Collaborate with internal stakeholders, including finance, legal, treasury, and operations teams, to provide tax insights and support business decisions. Liaise with external tax advisors, auditors, and legal counsel as needed to ensure smooth management of tax matters. Required Skills And Qualifications Educational Qualifications: Qualified Chartered Accountant (CA) or equivalent professional qualification. Experience: Minimum 5–8 years of experience in India Direct Tax and US Direct Tax, with a focus on Transfer Pricing and BEAT. Strong understanding of Indian Income Tax Act, US IRS regulations, international tax, and the OECD guidelines on Transfer Pricing. Hands-on experience with tax compliance software and financial analysis tools. Experience in handling tax audits, assessments, and interactions with tax authorities in both India and the US. Skills: In-depth technical knowledge of India and US direct taxation laws, including international tax issues. Expertise in Transfer Pricing documentation and methodologies. Sound understanding of BEAT regulations and its impact on multinational organizations. Strong analytical and problem-solving skills. Excellent communication and presentation skills. Ability to manage multiple projects and deadlines in a fast-paced environment. Responsibilities Manager - Direct Taxation Qualifications Qualified Chartered Accountant (CA) or equivalent professional qualification. About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role.

SAP BASIS ABOUT US : Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. EQUAL OPPORTUNITY EMPLOYER: Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . INFORMATION SECURITY RESPONSIBILITIES: Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role.

IBP Solution Architect ABOUT US : Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. EQUAL OPPORTUNITY EMPLOYER: Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . INFORMATION SECURITY RESPONSIBILITIES: Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role.

A BOUT US : B ristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. O ur transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. B ristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. E QUAL OPPORTUNITY EMPLOYER: B ristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . I NFORMATION SECURITY RESPONSIBILITIES: U nderstand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. T ake part in information security training and act while handling information. R eport all suspected security and policy breach to InfoSec team or appropriate authority (CISO). U

Job Description Looking for the enthusiastic Senior Consultant. You will be working as SME in the project and would be working closely with the Development and QA Engineers to build a strong integration product for with other data sources. You will act as a trusted source of knowledge to advise clients in line with best practices. Responsibilities implementation, configuration, data creation & migration, Creating the test data for covering the functional testing, performance. Writing business use-cases for the and its integration with 3rd party applications or data sources Good understanding of Connect and integration with other applications. Good understanding of Access control layer Communicate project concepts and outcomes to client project stakeholders, Design and/or build integrations between and 3rd party applications or data sources, Conduct user training and actively promote user adoption of through client demos etc. Qualifications At least 4 years’ experience working hands-on in implementations, ideally involving integrations with other platforms. Certified Consultant Knowledge, Skills, and Abilities Extensive functional knowledge of Understanding how to build a custom preference centre. Conceptual understanding, to be able to establish data models, work with API’s and configurations. Have a ‘can-do’ attitude and be a good team player. Clear communication skills to make complex technical matters simple when communicating with non-technical stakeholders and client executives, About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. Show more Show less

About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. Show more Show less

Job Description The Program Delivery Manager is part of the leadership team of Corporate IT Function within Bristlecone, reporting to Director- IT and is the driving force behind the success of Bristlecone’s Transformation initiatives and ensuring IT alignment with business objectives. The Program Delivery Manager is the Project Management champion in Corporate IT and work with other IT Domain leaders and their teams for project deliveries. As Program Management leader of Bristlecone’s corporate IT Function, the ideal candidate will be responsible for managing IT projects following PMBOK principles to ensure successful delivery within scope, schedule, and budget constraints while meeting quality standards and stakeholder expectations. The Program Delivery Manager will lead Bristlecone’s strategic initiatives like Predictive Intelligence, Driving Finance Transformation, Implementing GenAI solutions at Organization level. He / She will envision delivery roadmap and build robust plan to achieve tangible outcomes as per the Project Charter. Responsibilities Key Responsibilities: Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk. Develop project schedules, including activity sequencing, resource allocation, and duration estimation. Direct and manage project execution, ensuring coordination of project elements and resources. Implement schedule adjustments as necessary to ensure timely project completion. Define project scope, objectives, and deliverables in collaboration with stakeholders. Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Collaborates and builds positive stakeholder relationships providing regular updates, and obtains buy-in from the project sponsor, Steering Committee, and other stakeholders for all key project plans, commitments, and changes including requirements. Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization. Develop project budgets, estimating costs and resources required for project activities, Monitor project expenditures and control costs within approved budgets. Identify project resource requirements and acquire necessary resources in collaboration with relevant stakeholders. Develop project teams, fostering collaboration and ensuring effective utilization of team members' skills and expertise. Develop a project communication plan, outlining communication channels, stakeholders, and frequency of communication. Facilitate communication among project stakeholders, ensuring timely and relevant exchange of information. Identify project risks and assess their potential impact on project objectives. Develop risk mitigation strategies and contingency plans to address identified risks. Monitor and control project risks throughout the project lifecycle, implementing risk responses as necessary. Identify project procurement needs and develop procurement management plans. Conduct procurement activities, including vendor selection and contract management. Monitor vendor performance and manage vendor relationships to ensure timely delivery of goods and services. Identify project stakeholders and assess their interests, expectations, and influence on the project. Develop stakeholder engagement plans to effectively manage stakeholder relationships throughout the project lifecycle. Communicate with stakeholders regularly, addressing their concerns and soliciting feedback to ensure stakeholder satisfaction. Close projects effectively, ensuring deliverables meet acceptance criteria and stakeholders' satisfaction. Qualifications Bachelor’s degree in computer science, Information Technology, or related field. Must have PMP / Project management certification. 15+ years of experience in IT project management, with a proven track record of successfully delivering projects as per the agreed scope, on time and within budget. Strong understanding of PMBOK principles and methodologies. Excellent leadership, communication, and interpersonal skills. Proficient in project management tools and software. Experience on implementation of Data platforms, ERP solutions e.g. SAP or Oracle Fusion Project Management experience & functional knowledge of SAP S4 HANA is a plus. Show more Show less

Job Description The Senior Manager - Enterprise Application Support is a core member of Enterprise IT Leadership team and will be the driving force for leading the application support team, ensuring the stability, performance, and continuous improvement of business-critical applications, including Enterprise Resource Planning (ERP) and Sales Customer Relationship Management (CRM) systems . This role involves managing incident resolution, driving service improvements, collaborating with stakeholders, and overseeing governance, compliance, and vendor relationships. Responsibilities Application Support & Service Management Oversee the maintenance, monitoring, and support of enterprise applications, particularly ERP (SAP, Oracle Fusion, CLM, etc.) and Sales CRM (Salesforce, HubSpot, etc.) to ensure high availability and reliability. Manage the incident, problem, and change management processes following ITIL best practices. Drive root cause analysis (RCA) and continuous improvement initiatives to enhance application performance and reduce recurring issues. Ensure compliance with SLAs and KPIs for application support services. Work closely with business teams to optimize ERP and CRM functionalities, streamline workflows, and enhance user experience. Stakeholder & Vendor Management Act as the primary point of contact for business users regarding ERP and Sales CRM application-related issues and improvements. Collaborate with IT teams, business units, and external vendors to enhance application functionality and user experience. Manage third-party vendors and service providers, ensuring contractual adherence and performance excellence. Team Leadership & Development Lead, mentor, and develop a team of application support professionals, fostering a culture of continuous learning and innovation. Define roles, responsibilities, and career development plans for team members. Provide training and knowledge-sharing sessions to enhance team capabilities in ERP and Sales CRM applications. Governance, Compliance, & Security Ensure adherence to IT policies, security protocols, and regulatory requirements for all enterprise applications. Implement and maintain controls to safeguard ERP and CRM data integrity and security. Conduct periodic audits and risk assessments to identify vulnerabilities and mitigate risks. Continuous Improvement & Innovation Identify opportunities for automation, process optimization, and proactive monitoring of business applications. Collaborate with IT development teams to enhance application supportability, integrations, and performance. Drive innovation by exploring emerging technologies and best practices in ERP and CRM application management. Qualifications Education & Experience: Bachelor’s degree in Computer Science, Information Technology, or a related field. 15+ years of experience in IT application support, with at least 5-7 years in a leadership role. Strong experience managing ERP and Sales CRM applications in a complex ITeS and consulting environment. Technical & Functional Skills Expertise in ERP systems (SAP S4 HANA, Oracle Fusion HCM & PPM, etc.) and Sales CRM platforms (Salesforce, HubSpot, etc.). Strong knowledge of IT service management (ITSM) frameworks such as ITIL. Hands-on experience with application monitoring, troubleshooting, and performance optimization. Familiarity with cloud-based applications, databases, and middleware technologies. Understanding of DevOps, Agile methodologies, and CI/CD processes is a plus. Soft Skills Strong leadership, people management, and communication skills. Ability to collaborate with cross-functional teams and influence stakeholders. Strategic thinking with a problem-solving and analytical mindset. Preferred Certifications ITIL Foundation or higher ERP certifications (SAP, Oracle, SFDC, etc.) CRM certifications (Salesforce Administrator, HubSpot CRM, etc.) PMP (Project Management Professional) COBIT, ISO 27001, or other IT governance certifications Cloud certifications (AWS, Azure, or Google Cloud) Show more Show less

Job Description Kindly refer below details for QM JD and update in RRF accordingly. Note this is very urgent requirement and we need to align profiles for evaluations. Knowledge, Skills and Abilities Good Domain experience Strong SAP knowledge in the modules of QMPP Primary skill QM and secondary PPPM Experience in End to End SAP Implementation Strong understanding of business processes in manufacturing environment Should have an understanding of various SAP modules integration Should have exposure on RICEFW objects Translating business requirements to SAP solution team Writing business requirement documents and preparing training materials Must possess good communication, interpersonal and team working skill Experience Minimum 3 to 5 years of relevant experience into SAP QM At least 2 End to End SAP Implementation and support experience. S4 HANA experience Kindly refer below details for QM JD and update in RRF accordingly. Note this is very urgent requirement and we need to align profiles for evaluations. Knowledge, Skills and Abilities Good Domain experience Strong SAP knowledge in the modules of QMPP Primary skill QM and secondary PPPM Experience in End to End SAP Implementation Strong understanding of business processes in manufacturing environment Should have an understanding of various SAP modules integration Should have exposure on RICEFW objects Translating business requirements to SAP solution team Writing business requirement documents and preparing training materials Must possess good communication, interpersonal and team working skill Experience Minimum 3 to 5 years of relevant experience into SAP QM At least 2 End to End SAP Implementation and support experience. S4 HANA experience Show more Show less

Job Description TS Supply Planning Lead Responsibilities TS Supply Planning Lead Qualifications TS Supply Planning Lead About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. Show more Show less

Job Description Experience in PP/QM S4 HANA and ECC implementation Responsibilities Experience in PP/QM S4 HANA and ECC implementation Qualifications Experience in PP/QM S4 HANA and ECC implementation About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. Show more Show less

Role Description JOB DESCRIPTION A change management consultant will play a key role in ensuring projects or change initiatives meet objectives on time and on budget by increasing employee adoption and usage Focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes While the change manager may or may not have supervisory responsibility, this person will have to work through many others in the organization to succeed CM Consultant will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor CM Consultant may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions Support project teams in integrating change management activities into their project plans Apply a structured methodology and lead change management activities Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative Support communication efforts Support the design, development, delivery, and management of communications Assess the change impact Conduct impact analyses, assess change readiness and identify key stakeholders Support training efforts Provide input, document requirements, and support the design and delivery of training programs Responsibilities Include Complete change management assessments Identify, analyze and prepare risk mitigation tactics Identify and manage anticipated resistance Consult and coach project teams Create actionable deliverables for the five change management levers like communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan Support and engage senior leaders Coach managers and supervisors Support organizational design and definition of roles and responsibilities Coordinate efforts with other specialists Integrate change management activities into project plan Evaluate and ensure user readiness Manage stakeholders Track and report issues Define and measure success metrics and monitor change progress Support change management at the organizational level Manage the change portfolio Qualifications/Experience 5 plus years of experience, at least 3 years in ERP Minimum of bachelors degree Business, Engineering or Computer Science, HR Techno Commercial knowledge Change Management certification Prosci is a must TECHNICAL EXPERTISE In depth understanding of SDLC project like SAP or Oracle Project Understanding of relevant business processes in Procurement, Supply Chain, Analytics or Logistics Knowledge of current technology Having experience in Auto, Engineering, Discrete, Pharma, CPG, Retail, Oil and Gas, Hitech, Semiconductor Experience in Supply Chain, logistics, Manufacturing, Procurement, Planning and Distribution Emerging domain knowledge competencies Advanced degree preferred A solid understanding of how people go through a change and the change process Experience and knowledge of change management principles, methodologies and tools Exceptional communication skills, both written and verbal Excellent active listening skills Ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships Ability to influence others and move toward a common vision or goal Flexible and adaptable; able to work in ambiguous situations Resilient and tenacious with a propensity to persevere Forward looking with a holistic approach Organized with a natural inclination for planning strategy and tactics Problem solving and root cause identification skills Able to work effectively at all levels in an organization Must be a team player and able to work collaboratively with and through others Acute business acumen and understanding of organizational issues and challenges Familiarity with project management approaches, tools and phases of the project lifecycle Experience with large scale organizational change efforts Change management certification or designation desired Soft Skills Excellent communication skills, verbal as well as written Positive attitude with flexibility and maturity to work in a challenging client environment Ability to drive project responsibilities in a dynamic and proactive manner Ability to showcase three Mahindra RISE Pillars eg Accepting No Limits, Driving Positive Change and Alternative Thinking About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. Show more Show less

Job Description INdustry Lateral Responsibilities INdustry Lateral Qualifications INdustry Lateral About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. Show more Show less

Role Description JOB DESCRIPTION Provide overall technology leadership to the team to estimate, design, build and rollout the solutions to production, while ensuring that appropriate engineering processes, practices and tools are leveraged for the timely realisation of the quality solution Review the work done by the team and provide actionable feedback. Understand technical and business requirement and deliver working and tested code Work on full stack Java development. Performing demonstrations of the work to customer Participate in customer calls understand the requirements and issues. Responsibilities QUALIFICATIONS AND EXPERIENCE 7 plus years of Java development experience, at least 1 year with front end and one year with back end At least 3 project implementations as a full stack developer Certification Not Applicable Should have knowledge of any front end framework like Angular or React and back end like Node Experience of implementing and governing software engineering processes, practices, tools and standards for development teams Experience working on tools like GIT Qualifications SOFT SKILLS Must be hands on Strong leadership, business communication and consulting skills Prior experience of working in client facing leadership roles in geographies like US, Canada Must be a thought leader in one or more areas of technology About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. Show more Show less

Job Description SUGAR CRM SME JD Looking for the enthusiastic Senior SUGAR CRM Consultant. You will be working as SUGAR CRM SME in the project and would be working closely with the Development and QA Engineers to build a strong integration product for SUGAR CRM with other data sources. You will act as a trusted source of knowledge to advise clients in line with SUGAR CRM best practices. Responsibilities SUGAR CRM implementation, configuration, data creation & migration, Creating the test data for SUGAR CRM covering the functional testing, performance. Writing business use-cases for the SUGAR CRM and its integration with 3rd party applications or data sources Good understanding of SUGAR CRM Connect and integration with other applications. Communicate project concepts and outcomes to client project stakeholders, Design and/or build integrations between SUGAR CRM and 3rd party applications or data sources, Conduct user training and actively promote user adoption of SUGAR CRM through client demos etc. Required Qualifications And Background At least 4 years’ experience working hands-on in SUGAR CRM implementations, ideally involving integrations with other platforms. Certified SUGAR CRM Consultant Knowledge, Skills, and Abilities Extensive functional knowledge of SUGAR CRM Understanding how to build a custom preference centre. Conceptual understanding, to be able to establish data models, work with API’s and configurations. Have a ‘can-do’ attitude and be a good team player. Clear communication skills to make complex technical matters simple when communicating with non-technical stakeholders and client executives, Desirable/bonus Experience in Google Cloud Platform, Application Integration and Apigee management etc. Responsibilities SUGAR CRM SME JD Looking for the enthusiastic Senior SUGAR CRM Consultant. You will be working as SUGAR CRM SME in the project and would be working closely with the Development and QA Engineers to build a strong integration product for SUGAR CRM with other data sources. You will act as a trusted source of knowledge to advise clients in line with SUGAR CRM best practices. Qualifications SUGAR CRM SME JD Looking for the enthusiastic Senior SUGAR CRM Consultant. You will be working as SUGAR CRM SME in the project and would be working closely with the Development and QA Engineers to build a strong integration product for SUGAR CRM with other data sources. You will act as a trusted source of knowledge to advise clients in line with SUGAR CRM best practices. About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. Show more Show less

Job Description SUGAR CRM SME JD Looking for the enthusiastic Senior SUGAR CRM Consultant. You will be working as SUGAR CRM SME in the project and would be working closely with the Development and QA Engineers to build a strong integration product for SUGAR CRM with other data sources. You will act as a trusted source of knowledge to advise clients in line with SUGAR CRM best practices. Responsibilities SUGAR CRM implementation, configuration, data creation & migration, Creating the test data for SUGAR CRM covering the functional testing, performance. Writing business use-cases for the SUGAR CRM and its integration with 3rd party applications or data sources Good understanding of SUGAR CRM Connect and integration with other applications. Communicate project concepts and outcomes to client project stakeholders, Design and/or build integrations between SUGAR CRM and 3rd party applications or data sources, Conduct user training and actively promote user adoption of SUGAR CRM through client demos etc. Required Qualifications And Background At least 4 years’ experience working hands-on in SUGAR CRM implementations, ideally involving integrations with other platforms. Certified SUGAR CRM Consultant Knowledge, Skills, and Abilities Extensive functional knowledge of SUGAR CRM Understanding how to build a custom preference centre. Conceptual understanding, to be able to establish data models, work with API’s and configurations. Have a ‘can-do’ attitude and be a good team player. Clear communication skills to make complex technical matters simple when communicating with non-technical stakeholders and client executives, Desirable/bonus Experience in Google Cloud Platform, Application Integration and Apigee management etc. Responsibilities SUGAR CRM SME JD Looking for the enthusiastic Senior SUGAR CRM Consultant. You will be working as SUGAR CRM SME in the project and would be working closely with the Development and QA Engineers to build a strong integration product for SUGAR CRM with other data sources. You will act as a trusted source of knowledge to advise clients in line with SUGAR CRM best practices. Qualifications SUGAR CRM SME JD Looking for the enthusiastic Senior SUGAR CRM Consultant. You will be working as SUGAR CRM SME in the project and would be working closely with the Development and QA Engineers to build a strong integration product for SUGAR CRM with other data sources. You will act as a trusted source of knowledge to advise clients in line with SUGAR CRM best practices. About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. Show more Show less