Job
Description
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services. Job Description: Salesforce Testing – Associate Position Overview We are seeking an experienced Salesforce Testing Associate with expertise in testing Salesforce applications. The ideal candidate will possess strong technical skills in creating and executing both manual and automated test scripts tailored to client requirements. This role involves end-to-end responsibilities, including test design, configuration, execution, data creation, proof of concept, user training material development, and support for testing milestones. Key Responsibilities Designing Test Plans and Test Cases based on the requirements and project needs. Taking care of the project's testware (test cases, defects, testing checklists and other related artifacts). Good understanding of Salesforce CRM Application Modules & Processes and Salesforce Security Cooperating with analysts, developers and product owners from all over the world. Being a game changer by finding any possible improvements to Test Process or even Tested Software. Develop use and test cases to test the implementation of Salesforce CRM , and take part in the execution of such test cases; Candidate should have good knowledge and hands-on on Salesforce Platform, Sales Cloud, Service Cloud Candidates should be open to work in shifts Candidate should have good communication skills and be a quick learner Practical knowledge of preparing/ designing, conducting and documenting tests. Candidate with Automation skill is plus Good understanding of Waterfall and/or Agile Project Management methodologies. Related education or equivalent relevant work experience. Skilled in documentation with Microsoft Office (Word, Excel, PowerPoint, Project) Ensure compliance with Agile methodologies and DevOps practices during the testing lifecycle. Utilize test management tools (e.g., JIRA, Solution Manager, Zephyr, qTest) for efficient tracking and reporting. Collaborate within large-scale Salesforce implementation projects across multiple geographies. Analyze bugs, perform root cause analysis, and document results to ensure continuous improvement. Education Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. Overall 2-5 years of Experience in Testing of Salesforce CRM - Business Applications. Minimum 2 years of experience in Salesforce Functional Testing. Experience Experience in end-to-end testing of Salesforce Solutions, including configuration and Customization (APEX classes, Triggers, Visualforce pages, Lightning Web components, etc.) Experience in execution of test cases using Salesforce testing tools and frameworks. Inbound and Outbound Integrations ( Mulesoft or any 3rd Party Integrations ) Participated in daily scrum meetings, analyze assigned user stories, identify/resolve gaps in functional user stories/business requirements Experience with Quality Assurance practices and tools and Experience in Agile projects Good understanding of Salesforce CRM Application Modules & Processes and Salesforce Security Working experience in different Salesforce Clouds specially Sales, Service and Customer Experience Cloud Experience of difference types of testing – Functional, UI/UX, Regression Understanding of Salesforce, SFDC Architecture & concepts is required. Experience testing Salesforce platform is required. Experience in Web Services Testing is preferred (but not mandatory). Ability to understand and create test plans from specifications or verbal communications. Strong communication skills are required (oral and written) Candidate with Automation skill is plus Certification Salesforce Admin Any Other SF Dev Certification Show more Show less
