A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
Responsibilities
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Use feedback and reflection to develop self awareness, personal strengths and address development areas.
- Delegate to others to provide stretch opportunities, coaching them to deliver results.
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Use a broad range of tools and techniques to extract insights from current industry or sector trends.
- Review your work and that of others for quality, accuracy and relevance.
- Know how and when to use tools available for a given situation and can explain the reasons for this choice.
- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
- Use straightforward communication, in a structured way, when influencing and connecting with others.
- Able to read situations and modify behavior to build quality relationships.
- Uphold the firm's code of ethics and business conduct.
Job Title: Salesforce Functional BA Revenue Cloud (CPQ Billing) - Senior Associate
Job Level - Sr. Associate
Year of Experience
–4 Yrs – 8 Yrs
Educational Qualifications
: BE / B Tech / MCA/ M.Sc / M.E / M.Tech
We are seeking a
Functional Business Analyst (BA)
with deep expertise in
Salesforce Revenue Cloud
, particularly
CPQ and Billing modules
, to join our dynamic team. This role will support end-to-end quote-to-cash (Q2C) transformation initiatives, bridging business needs with technology capabilities and ensuring delivery of scalable, compliant, and optimized solutions on the Salesforce platform.
Key Responsibilities
- Serve as the functional SME for Salesforce Revenue Cloud (CPQ/Billing), supporting implementation, enhancements, and process transformation.
- Lead requirements gathering sessions with business stakeholders to capture Q2C processes and translate into functional designs.
- Partner with Salesforce Architects and Technical teams to ensure business requirements are effectively translated into scalable solutions.
- Own the creation of user stories, acceptance criteria, and support UAT for CPQ/Billing functionality.
- Work with cross-functional teams including Finance, Sales Ops, and Engineering to support revenue recognition, invoicing, pricing, discounting, and subscription billing scenarios.
- Facilitate configuration workshops, gap analysis, and process modeling using Salesforce best practices.
- Support data mapping, integration scoping, and reporting needs tied to quote, order, and billing processes.
- Maintain up-to-date documentation for all functional designs, test cases, and configuration changes.
Required Skills & Experience
- 4–8 years of total experience, with at least 3–5 years working as a Functional BA in Salesforce ecosystems.
- Minimum 2+ years hands-on experience with Salesforce Revenue Cloud (CPQ and/or Billing).
- Strong understanding of quote-to-cash processes including pricing, quoting, contracting, order management, billing, and revenue recognition.
- Proven ability to write clear user stories, functional specs, process flows, and UAT scenarios.
- Experience working in Agile/Scrum environments with DevOps tools like JIRA, ADO, or similar.
- Excellent communication and stakeholder management skills.
