Posted:1 day ago| Platform: Linkedin logo

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Job Type

Full Time

Job Description

Job Responsibilities
  • Requirements Gathering : Collaborate with stakeholders to understand business requirements and objectives.
  • Documentation : Document and maintain detailed functional specifications, user stories, and process flows.
  • Create and update documentation related to system configurations and customizations.
  • Salesforce Configuration : Configure and customize Salesforce applications to meet business requirements.
  • Collaborate with developers and administrators to implement solutions.
  • Data Analysis : Perform data analysis to ensure data integrity and accuracy within Salesforce.
  • Identify data migration needs and collaborate with data migration specialists.
  • Testing and Quality Assurance : Develop and execute test plans, ensuring that solutions meet quality standards.
  • Collaborate with QA teams to perform system testing and user acceptance testing.
  • User Training and Support : Provide training to end-users on new features and functionalities.
  • Report and Dashboard Creation : Design and create reports and dashboards to visualize key performance metrics.
  • Work with stakeholders to understand reporting needs and optimize data visibility.
  • Collaboration : Collaborate with cross-functional teams, including developers, administrators, product owners/managers, project managers, and business stakeholders, to ensure the CPQ system effectively supports sales operations and drives business growth.

Requirements

  • Bachelor's Degree or equivalent experience Required.
  • 3+ years Proven experience as a Salesforce Business Analyst role -Required.
  • Strong analytical, problem-solving, and communication skills.
  • Knowledge of Agile/Scrum methodologies.
  • Ability to communicate ideas and information clearly, accurately, and tactfully.
  • Solid presentation and facilitation skills.
  • Proficient in JIRA, Microsoft Office Suite, advanced Excel knowledge.
Skills: salesforce,documentation,developers,data migration,testing,data analysis,business requirements

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