Position: Lead Frontend Developer Experience: 5–8 years Role Overview CloudFulcrum is hiring a Front-End Lead Developer to drive the design and development of high-performance, responsive, accessible web applications, built on AEM (Adobe Experience Manager) . You will work closely with UX, backend, and product teams to deliver modern, scalable front-end architecture using React, jQuery, and industry best practices. This is a lead-level, hands-on technical role for someone who thrives in fast-paced Agile teams and has experience owning enterprise-grade AEM front-end implementations. Key Responsibilities Lead the front-end design, development, and optimization of enterprise web applications. Architect performant and reusable components using React.js and jQuery . Collaborate with business, UX, and backend teams to build responsive , accessible , and scalable UIs. Integrate with RESTful APIs and ensure frontend-backend alignment. Own the quality of your code and that of the team — enforce standards, perform code reviews, and maintain best practices. Estimate work accurately, deliver in sprints, and address enhancements and defect fixes post-release. Guide and mentor junior developers and ensure clean documentation and delivery. Must-Have Skills 6+ years of front-end development experience, including 2+ AEM-based projects . Expertise in JavaScript (ES6+) , React.js , jQuery , and modern JS design patterns. Deep knowledge of HTML5 , CSS3 (SASS/LESS) , and responsive design principles. Familiarity with AEM frontend technologies — HTL , Coral UI , ClientLibs . Strong understanding of Node.js , npm , Webpack , Gulp/Grunt , and frontend CI/CD flows. Working knowledge of Git , JIRA , Jenkins , and Agile development methodologies. Experience with Web Accessibility (WCAG) standards and cross-browser optimization. Good to Have Experience with Adobe tools: Analytics , Launch , Target from a frontend lens. Familiarity with OAuth , JWTs, and secure frontend API integration. Experience building or maintaining shared UI component libraries . Education Bachelor’s or Master’s degree in Computer Science , Information Technology , or related fields (Full-time only). Show more Show less
Position: Web Marketing Business Systems Analyst (BSA) Type : Full-time Experience : 6+ years Company : CloudFulcrum (Staffing for one of our global enterprise clients) About the Role CloudFulcrum is hiring a Web Marketing Business Systems Analyst (BSA) for one of our leading enterprise clients. This is a specialized role at the intersection of marketing and technology , ideal for professionals who have supported web marketing systems and led cross-functional delivery in agile environments. You will work closely with marketing stakeholders, developers, and product teams to deliver robust and scalable web solutions. Key Responsibilities Gather and document detailed business and functional requirements from marketing stakeholders. Write and maintain high-quality user stories, epics, and functional specs . Act as the functional owner for web-related initiatives, ensuring successful delivery of features. Drive Agile ceremonies: sprint planning, backlog grooming, UAT coordination. Lead end-to-end testing cycles and QA validation to ensure solution quality. Must-Have Skills 8+ years of experience as a Business Analyst, Product Owner, or similar functional role. Prior experience in web marketing projects or digital experience platforms . Strong documentation skills – user stories, epics, acceptance criteria, process flows. Hands-on involvement in Agile/Scrum environments. Preferred Skills Exposure to tools such as Adobe Experience Manager (AEM) , Marketo , or equivalent CMS/Marketing Automation tools. Familiarity with Jira, Confluence, or similar project management tools. Experience working in high-velocity, deadline-driven environments. Education Bachelor’s degree in Computer Science, Information Systems, Marketing Technology, or a related field. Why CloudFulcrum? We are a specialized digital transformation company delivering top talent for enterprise DevOps, cloud, AI, and Salesforce ecosystems. This role is part of our premium client support program, and selected candidates will work closely with leadership stakeholders and drive real business impact. Show more Show less
Position Name: Microsoft Fabric Developer Company Overview: CloudFulcrum is a leading Salesforce DevOps transformation company specializing in Copado as a Service, Test Automation, and Release Management for Salesforce Applications. Our innovative solutions, including OpsBridge and our Salesforce DevOps consulting, help organizations streamline and accelerate their DevOps processes. Job Description: We are seeking a talented Microsoft Fabric Developer with DP-600 certification, 2 years of experience in Microsoft Fabric, and at least 4 years of experience in data engineering to join our dynamic team. Key Responsibilities Microsoft Fabric Development : • Design, develop, and deploy scalable solutions using the Microsoft Fabric platform, including Synapse Data Engineering, Data Integration, Data Science, and Data Warehouse. • Implement and optimize end-to-end data pipelines, integrating data from diverse sources such as Azure Data Lake, on-premises databases, and third-party systems. • Leverage Power BI for advanced visualization and reporting. Data Engineering • Design and build robust data architectures to process, transform, and store structured and unstructured data. • Develop batch and real-time data processing solutions using Azure Data Factory, Azure Databricks, and Event Hubs. • Ensure the reliability, scalability, and performance of data workflows. Integration And Collaboration • Collaborate with cross-functional teams, including data scientists, business analysts, and cloud architects, to align solutions with client requirements. • Work closely with Azure DevOps teams to establish CI/CD pipelines for seamless deployment of data solutions. Performance And Optimization • Monitor and tune data pipelines to optimize performance and reduce costs. • Implement best practices for data partitioning, indexing, and caching within Microsoft Fabric. Security And Compliance • Ensure compliance with data governance policies and security frameworks, leveraging tools like Azure Purview. • Implement robust security measures, including role-based access controls and data encryption. Training And Knowledge Sharing • Act as a subject matter expert for Microsoft Fabric, mentoring junior team members and conducting knowledge-sharing sessions. • Stay updated on the latest Microsoft Fabric features and advancements to recommend innovative solutions . Documentation And Reporting • Prepare detailed technical documentation, including architecture diagrams, data flow designs, and troubleshooting guides. • Generate reports on data usage, pipeline performance, and system health for internal stakeholders and clients. Qualifications Required : • Microsoft DP-600 certification (Designing and Implementing a Data Platform in Microsoft Azure). • 2+ years of hands-on experience in Microsoft Fabric development. • 4+ years of overall experience in data engineering, with a focus on Azure cloud technologies. • Strong expertise in SQL, Python, and Spark for data processing. • Proficiency in Azure Data Factory, Azure Synapse Analytics, Power BI, and Azure Databricks. • Solid understanding of data modeling, ETL pipelines, and big data architectures. Preferred • Experience with Azure Machine Learning or AI/ML pipelines in Microsoft Fabric. • Familiarity with Cosmos DB, Azure Stream Analytics, and Kubernetes. • Knowledge of data governance tools like Azure Purview. • Exposure to DevOps practices for data engineering, including CI/CD pipelines in Azure DevOps. Key Skills • Advanced knowledge of Microsoft Fabric tools and architecture. • Expertise in building real-time and batch processing pipelines. • Strong problem-solving and analytical skills. • Excellent written and verbal communication for technical and non-technical audiences. • Collaborative mindset with a commitment to meeting project deadlines. What We Offer • Opportunity to work on high-impact projects with Microsoft's cutting-edge technologies. • Access to continuous learning and professional development opportunities. • A supportive and collaborative team environment with exposure to global clients. Show more Show less
About CloudFulcrum: CloudFulcrum is an innovative Salesforce DevOps transformation company, dedicated to providing top-notch Salesforce solutions and services. We specialize in creating custom solutions and enhancing internal CRM applications to ensure the highest level of efficiency and client satisfaction. Position: Salesforce Developer Experience: 6+ years Responsibilities: Researching, designing, implementing, and managing software programs Testing and evaluating new programs Identifying areas for modification in existing programs and subsequently developing these modifications Writing and implementing efficient code Determining operational practicality Developing quality assurance procedures Deploying software tools, processes, and metrics Maintaining and upgrading existing systems Working closely with other developers, UX designers, business and systems analysts Training users Meeting with project managers to determine CRM needs. Developing customized solutions within the Salesforce platform. Designing, coding, and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application.
About CloudFulcrum: CloudFulcrum is an innovative Salesforce DevOps transformation company, dedicated to providing top-notch Salesforce solutions and services. We specialize in creating custom solutions and enhancing internal CRM applications to ensure the highest level of efficiency and client satisfaction. Job Description We are seeking a highly skilled Salesforce Developer with 6+ years of experience to design, implement, and manage robust Salesforce solutions. The ideal candidate will have strong technical expertise in custom development, system optimization, and cross-functional collaboration. Key Responsibilities: Research, design, implement, and manage software programs. Test and evaluate new programs for functionality and performance. Identify and develop modifications to existing systems. Write and implement efficient, secure, and maintainable code. Determine the operational practicality of proposed solutions. Develop and apply quality assurance procedures. Deploy tools, processes, and metrics to support software delivery. Maintain and upgrade existing systems to meet evolving business needs. Collaborate with developers, UX designers, analysts, and business stakeholders. Train users and support adoption of new features. Meet with project managers to understand CRM needs and translate them into technical solutions. Develop customized solutions within the Salesforce platform. Design, code, and implement Salesforce applications. Create realistic timelines and development milestones. Test and ensure application stability and functionality. Ensure adherence to Salesforce development best practices, coding standards, and platform limits. Perform peer code reviews, contribute to solution design discussions, and lead technical troubleshooting. Integrate Salesforce with external systems using REST/SOAP APIs, platform events, or middleware tools.
As a Salesforce CPQ Business Analyst with over 8 years of experience, you will play a crucial role in leading our Quote-to-Cash (Q2C) initiatives. Your main responsibilities will include collaborating with cross-functional teams to enhance system functionalities and drive business value through Salesforce and NetSuite platforms. Your expertise will be showcased in various areas such as deep understanding of the Q2C lifecycle, CPQ implementation, business analysis, Agile leadership, compliance, and documentation. You will need to ensure accurate configuration, pricing, and quoting processes using Salesforce CPQ Cloud, engage with stakeholders to gather requirements, and translate them into technical specifications. Additionally, you will lead Agile ceremonies to guarantee timely and quality deliverables, while also maintaining compliance with SOX and IT general controls. To excel in this role, you should have at least 8 years of experience in business analysis focusing on Salesforce and NetSuite platforms. A proven track record in implementing and managing Salesforce CPQ solutions is essential. Your strong analytical, problem-solving, and communication skills will be crucial in working collaboratively within a fast-paced, cross-functional environment. Join us for the opportunity to work on transformative projects with a global impact, be part of a collaborative and inclusive work culture that values innovation, and access continuous learning and professional development opportunities.,
Position: Salesforce Administrator (SOX Audit) Role Overview CloudFulcrum is seeking a Salesforce Administrator with strong functional experience in Salesforce and a working understanding of SOX (Sarbanes-Oxley) compliance controls . This is a functional role that focuses on aligning Salesforce configurations, processes, and change management practices with compliance requirements. Key Responsibilities: Experience level 10+ years IT / Technology / Hi Tech consulting background and experience (Functional) Ability to communicate effectively and interact with cross-functional teams. Proven experience as a Salesforce Administrator with a focus on SOX and SOD compliance. Salesforce Administrator certification is highly desirable. Strong understanding of Salesforce security controls, data governance, and audit trails. Experience in identifying and resolving SOD conflicts in user roles. Understand the SOX process flows, narratives, risk and control matrices of business processes, and information technology platforms relevant to financial reporting Conduct or participate in walkthroughs and other meetings with process and control owners to ensure SOX testing plans are properly created to address financial reporting risks identified by management Work with control owners to resolve any potential issues before formal audits. Partner with Internal and External Audit to ensure that IT controls meet expectations and appropriately address risk. Should have the basic knowledge in Order Management processes (Order to Cash). Must have the configurational knowledge of the salesforce platform like workflow, flow, basic salesforce configuration basic salesforce configuration Good to documenting and functional flow diagram Translate the requirement to the technical team. Self-starter, motivated, well-organized.
As a Salesforce Administrator at CloudFulcrum, you will utilize your strong functional experience in Salesforce along with a solid understanding of SOX (Sarbanes-Oxley) compliance controls. Your primary focus in this role will be to ensure that Salesforce configurations, processes, and change management practices are in alignment with compliance requirements. With over 10 years of experience in IT / Technology / Hi Tech consulting, you will effectively communicate and collaborate with cross-functional teams. Your proven track record as a Salesforce Administrator with a keen emphasis on SOX and SOD compliance will be crucial in this position. Possession of Salesforce Administrator certification is highly preferred. Your responsibilities will include but not be limited to: - Demonstrating a strong understanding of Salesforce security controls, data governance, and audit trails. - Identifying and resolving Segregation of Duties (SOD) conflicts within user roles. - Comprehending SOX process flows, narratives, risk and control matrices, and relevant business processes and IT platforms for financial reporting. - Participating in walkthroughs and meetings with process and control owners to ensure proper creation of SOX testing plans. - Collaborating with control owners to address potential issues before formal audits. - Engaging with Internal and External Audit teams to ensure IT controls meet expectations and manage risks effectively. - Having basic knowledge of Order Management processes (Order to Cash) and Salesforce platform configurational aspects like workflow, flow, and basic configuration. - Proficiency in documenting and creating functional flow diagrams. - Translating requirements into technical specifications for the development team. - Being a self-motivated, well-organized individual who can drive initiatives independently. Join us at CloudFulcrum and be part of a dynamic team where your expertise as a Salesforce Administrator will play a crucial role in maintaining compliance and efficiency within our Salesforce environment.,
As a Salesforce Administrator specializing in SOX (Sarbanes-Oxley) compliance controls, your primary focus at CloudFulcrum will be aligning Salesforce configurations, processes, and change management practices with regulatory requirements. With over 10 years of experience in IT/Technology/Hi-Tech consulting, you will play a vital role in ensuring effective communication and collaboration across cross-functional teams. Your key responsibilities will include leveraging your proven expertise as a Salesforce Administrator, specifically emphasizing SOX and SOD (Segregation of Duties) compliance. Holding a Salesforce Administrator certification would be advantageous as you navigate through Salesforce security controls, data governance, and audit trails to maintain a secure and compliant environment. In this role, you will demonstrate your proficiency in identifying and resolving SOD conflicts within user roles while comprehending SOX process flows, risk and control matrices, and business process narratives relevant to financial reporting. Your ability to conduct walkthroughs and engage in meetings with process and control owners will be instrumental in developing robust SOX testing plans to mitigate financial reporting risks. Collaboration with Internal and External Audit teams to ensure IT controls meet expectations and mitigate risks will be a crucial aspect of your role. Additionally, your familiarity with Order Management processes, such as Order to Cash, and expertise in Salesforce platform configuration elements like workflow, flow, and basic configurations, will be highly valuable. As a self-motivated and detail-oriented professional, you will excel in documenting functional flow diagrams, translating requirements to technical teams, and proactively addressing potential issues before formal audits. Your dedication to organizational excellence and proactive approach to compliance will be key assets in this role at CloudFulcrum.,
About CloudFulcrum: CloudFulcrum is an innovative Salesforce DevOps transformation company, dedicated to providing top-notch Salesforce solutions and services. We specialize in creating custom solutions and enhancing internal CRM applications to ensure the highest level of efficiency and client satisfaction. Job Description: We are looking for a Salesforce Business Analyst with at least 6+years of experience to be instrumental in shaping the Salesforce ecosystem—working closely with cross-functional teams, collaborating with stakeholders, and executing end-to-end functional delivery. If you’re passionate about bridging business and tech, we want to hear from you. Key Responsibilities: 6–10 years of proven experience in Salesforce functional consulting (Sales & Service Cloud). Deep understanding of Lead-to-Cash , Quote-to-Cash , and related business processes. Strong Salesforce configuration knowledge (Workflows, Process Builder/Flows, basic configuration). Expertise in Opportunity , Quotes , Orders , Service Contracts , Entitlements , and Partner Portal . Excellent documentation and diagramming skills (functional flows, specs, etc.). Demonstrated experience crafting Jira user stories , conducting Impact and Root Cause Analyses . Skilled in facilitating UAT—planning, executing, and representing business needs. Ability to communicate clearly and collaborate with both technical teams and business stakeholders. Lead and deliver across Sales Cloud and Service Cloud, with practical experience in Opportunity, Quote, Order, Service Contract, and Entitlement Management. Own the Lead-to-Cash business process and optimize it for maximum impact. Enable Partner Portal, opportunity forecasting, and pipeline visibility. Configure the Salesforce platform using Workflows, Flows, and other declarative tools. Drive requirement gathering, document functional specs, flow diagrams, and business process maps. Write user stories (Jira), perform Impact Analysis and Root Cause Analysis, and translate business requirements into technical deliverables. Nice to Have Understanding of integrations and middleware (ERP, finance, etc.).
About CloudFulcrum: CloudFulcrum is an innovative Salesforce DevOps transformation company, dedicated to providing top-notch Salesforce solutions and services. We specialize in creating custom solutions and enhancing internal CRM applications to ensure the highest level of efficiency and client satisfaction. Job Summary: We are seeking a skilled and experienced Salesforce Senior Developer to lead the design, development, and end-to-end implementation of Salesforce solutions. The ideal candidate will have strong expertise in Salesforce platform development, integration with external systems, and implementing complex business processes. This role requires an individual with excellent problem-solving abilities, deep technical expertise, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Solution Design & Architecture: - Lead the technical design of Salesforce solutions that meet business requirements and align with architectural best practices. - Design scalable and high-performing solutions in Salesforce, ensuring smooth integration with external systems and applications. - Collaborate with business stakeholders to translate business requirements into well-architected solutions. Salesforce Development: - Develop custom applications and solutions using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies. - Implement Salesforce workflows, process builder, and approval processes to automate complex business processes. - Perform code reviews, enforce best practices, and ensure high standards in development and implementation. Integration: - Design and implement integrations between Salesforce and external systems (e.g., ERP, Data Warehouses, and third-party APIs) using REST/SOAP APIs, middleware, and ETL tools. - Ensure smooth and secure data flow between Salesforce and other applications while optimizing performance and minimizing latency. - Troubleshoot and resolve any integration issues that arise. End-to-End Implementation: - Lead the end-to-end implementation of Salesforce solutions, including requirements gathering, system design, configuration, customization, testing, and deployment. - Manage the implementation lifecycle, including project timelines, resource allocation, and risk management. - Collaborate with cross-functional teams, including business analysts, QA teams, and project managers, to ensure successful delivery. Customization & Configuration: - Customize Salesforce objects, fields, page layouts, record types, validation rules, and other platform settings. - Build and maintain custom dashboards and reports to support business needs and enable data-driven decision-making. Best Practices & Documentation: - Establish and enforce coding standards, best practices, and guidelines for Salesforce development. - Create and maintain technical documentation, including design specifications, process flows, and test plans. - Stay updated on the latest Salesforce platform features, releases, and best practices. Required Qualifications: Experience: - 5+ years of hands-on experience in Salesforce development and implementations. - Proven experience in designing, developing, and implementing complex Salesforce solutions. - Strong knowledge of Salesforce integration patterns, including experience with REST/SOAP APIs and integration tools like MuleSoft, Dell Boomi, etc. - Experience with end-to-end implementations, including requirements gathering, design, development, testing, deployment, and support. Technical Skills: - Proficiency in Apex, Visualforce, Lightning Web Components (LWC), JavaScript, and HTML/CSS. - Experience with Salesforce platform tools like Process Builder, Flow, Workflows, and approval processes. - Strong understanding of data modelling, security, and sharing rules within Salesforce. - Knowledge of ETL tools and data integration best practices. Other Skills: - Excellent problem-solving skills and the ability to troubleshoot and resolve issues quickly. - Strong communication skills, with the ability to effectively communicate complex technical solutions to both technical and non-technical stakeholders. - Experience with Agile/Scrum development methodologies. Preferred Qualifications: - Experience working with Salesforce Service Cloud, Sales Cloud, and Marketing Cloud. - Familiarity with CI/CD tools like Jenkins, Git, and Salesforce DX. - Experience in Salesforce Communities, Experience Cloud, and mobile app development. - Knowledge of Salesforce Packaging and review
Position : IT System Administrator Location : Hyderabad Experience : 0-2 years Key Responsibilities: Install, configure, and maintain operating systems, software, and hardware. Manage and monitor servers, networks, and IT infrastructure to ensure high availability and performance. Troubleshoot system issues, diagnose hardware and software failures, and provide effective solutions. Implement security policies, updates, patches, and firewalls to safeguard IT systems. Administer Active Directory, group policies, and user accounts. Perform system backups, disaster recovery planning, and data protection activities. Support cloud-based services (AWS, Azure, Google Cloud) and virtualization technologies (VMware, Hyper-V). Manage IT assets, including software licenses, hardware inventory, and vendor coordination. Provide technical support to end-users and resolve IT-related issues. Document system configurations, procedures, and troubleshooting steps. Strong knowledge of Windows/Linux operating systems and networking protocols (TCP/IP, DNS, DHCP, VPN). Familiarity with security tools, antivirus, and data protection strategies. Hands-on experience with scripting languages (PowerShell, Bash) for automation. Understanding of database management (SQL, MySQL, PostgreSQL) is a plus. Excellent problem-solving, communication, and teamwork skills.
As a Salesforce Test Architect at CloudFulcrum India, you will be responsible for designing and leading the implementation of an end-to-end Salesforce Test Automation Strategy for our clients. Your role will involve ensuring comprehensive testing coverage, optimized processes, and enhanced quality. Additionally, you will play a crucial part in presales activities by offering Testing as a Service (TaaS) to potential clients and demonstrating ROI to stakeholders. Your focus will also include developing and implementing an effective Test Data Management (TDM) strategy tailored for Salesforce to address data consistency, security, and scalability challenges within the Salesforce ecosystem. Your key responsibilities will include: - Designing and implementing a robust Salesforce Test Automation Strategy that includes functional, regression, performance, and security testing. You will oversee its implementation across customer environments and ensure adherence to best practices and quality standards. - Building and maintaining a scalable automation framework using Salesforce-compatible testing tools to enable quick and efficient test case development. - Developing and implementing a Test Data Management strategy specifically tailored to Salesforce that supports automated testing scenarios while maintaining data integrity, relevance, and security. - Managing data anonymization and other security protocols within the TDM strategy to ensure compliance with data protection regulations. - Providing expertise on CloudFulcrum's Testing as a Service (TaaS) offerings in presales engagements and showcasing the benefits, cost-effectiveness, and operational efficiencies of automated testing for Salesforce environments. - Leading and mentoring the Salesforce testing team to drive a culture of quality, innovation, and continuous improvement. - Collaborating closely with clients to understand their Salesforce testing needs, recommend effective testing approaches, and ensure satisfaction with the delivered solutions. - Continuously enhancing Salesforce testing processes, tools, and methodologies to optimize automation efforts for efficiency and scalability across the Salesforce ecosystem. - Communicating Salesforce testing strategies, plans, and results to stakeholders to deliver measurable value and return on investment in the Salesforce landscape. Qualifications: - Bachelor's or master's degree in computer science, Engineering, or a related field. - Minimum of 10 years of experience in software testing and quality assurance, with at least 5 years focused on Salesforce testing automation and QA leadership. - Extensive experience with Salesforce-specific automated testing frameworks and tools, familiarity with Salesforce deployment and version control tools is a plus. - Proven experience in building and scaling test automation capabilities within Salesforce environments. - Demonstrated ability to develop comprehensive testing strategies tailored to Salesforce applications. - Strong leadership, communication, and client engagement skills. Preferred Qualifications: - Salesforce certifications and ISTQB Test Manager certification. - Strong understanding of Salesforce architecture, metadata structure, and the Salesforce SDLC.,
Position : IT System Administrator Location : Hyderabad Experience : 0-2 years Key Responsibilities: Install, configure, and maintain operating systems, software, and hardware. Manage and monitor servers, networks, and IT infrastructure to ensure high availability and performance. Troubleshoot system issues, diagnose hardware and software failures, and provide effective solutions. Implement security policies, updates, patches, and firewalls to safeguard IT systems. Administer Active Directory, group policies, and user accounts. Perform system backups, disaster recovery planning, and data protection activities. Support cloud-based services (AWS, Azure, Google Cloud) and virtualization technologies (VMware, Hyper-V). Manage IT assets, including software licenses, hardware inventory, and vendor coordination. Provide technical support to end-users and resolve IT-related issues. Document system configurations, procedures, and troubleshooting steps. Strong knowledge of Windows/Linux operating systems and networking protocols (TCP/IP, DNS, DHCP, VPN). Familiarity with security tools, antivirus, and data protection strategies. Hands-on experience with scripting languages (PowerShell, Bash) for automation. Understanding of database management (SQL, MySQL, PostgreSQL) is a plus. Excellent problem-solving, communication, and teamwork skills.
Position : IT System Administrator Location : Hyderabad Experience : 0-2 years Key Responsibilities: Install, configure, and maintain operating systems, software, and hardware. Manage and monitor servers, networks, and IT infrastructure to ensure high availability and performance. Troubleshoot system issues, diagnose hardware and software failures, and provide effective solutions. Implement security policies, updates, patches, and firewalls to safeguard IT systems. Administer Active Directory, group policies, and user accounts. Perform system backups, disaster recovery planning, and data protection activities. Support cloud-based services (AWS, Azure, Google Cloud) and virtualization technologies (VMware, Hyper-V). Manage IT assets, including software licenses, hardware inventory, and vendor coordination. Provide technical support to end-users and resolve IT-related issues. Document system configurations, procedures, and troubleshooting steps. Strong knowledge of Windows/Linux operating systems and networking protocols (TCP/IP, DNS, DHCP, VPN). Familiarity with security tools, antivirus, and data protection strategies. Hands-on experience with scripting languages (PowerShell, Bash) for automation. Understanding of database management (SQL, MySQL, PostgreSQL) is a plus. Excellent problem-solving, communication, and teamwork skills. Show more Show less