Salesforce Business Analyst

Salesforce Business Analyst - Contract Hiring

• Location: PAN India
• Experience: 10+ years 5-days WFO mandatory

Key Responsibilities

• Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed
• Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution
• Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables
• Be a liaison between business, IT and other data management support teams
• Develop and implement strategies for Marketing Cloud adoption within business
• Work closely with vendor resources to rely requirements, build, test, and launch
• Ensure team is leveraging new features and functionality as they are developed and released
• Organize, document and lead release management efforts across the platforms
• Work with Salesforce Admins to facilitate changes in the Salesforce platform to assist with marketing strategies
• Implement solutions to ensure and monitor data quality within Salesforce

Required Skills & Qualifications

• Bachelor's degree and 5+ years of progressive business experience
• Understanding of Integration scenarios and design: Data Architecture
• Strong documentation and training skills
• Proficiency with Microsoft Office Products
• Proficiency with JIRA and JIRA Align Excellent Presentation, Written and Oral Communication Skills
• Experience in a business analysis capacity
• Experience with or understanding of Agile Project Management
• Strong understanding of financial card services business processes

Desired Skills/Qualifications

• Experience with both Sales Cloud and Marketing Cloud
• Salesforce Marketing Cloud Email Specialist Certification Experience leading salesforce integration projects Experience leading optimization projects and standard release management

Contact Person

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