Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Member/Senior Member Technical Staff to join our Platform & Data Services Engineering - Data Platform" org, in Chennai. You will be partnering with senior business, product, technical leadership to do great things. Ultimately your work will focus on building multi-tenet, highly scalable data products and platforms. You are a developer with extensive hands-on experience in conceptualizing, designing and building high-volume applications, preferably private/public/hybrid cloud environments with some experience building and using large-scale automated test infrastructure. You are an excellent communicator with the capability of quickly picking up the complicated technology space. You are a tenacious, but nimble learner, explorer who demonstrates design & engineering excellence with minimal guidance. The Team: Platform & Data Services Engineering - Data Platform is working towards building stable, scalable, fast, reliable products and platforms for seamless exchange of data between athena and external systems during various workflows and use cases to support the future growth of the company and delivery of delightful customer experience. athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world s leading private equity firm Bain Capital in 2022 for $17bn! and we have many new strategic product initiatives Education, Experience, & Skills Required: 2-5 years of experience in software development role with hands-on Experience in an Agile development preferred Bachelor s Degree or equivalent Significant software engineering and Application Development & Deployment hands-on experience Knowledge & Hands-on Experience of any programming/scripting languages such as: Java, Angular, Node JS, Python, Perl, JavaScript/jQuery Knowledge & Hands-on Experience with object oriented programming, relational database technologies Knowledge of working with AWS, RESTful API preferred Knowledge of working with Oracle/SQL preferred Behaviours & Abilities Required: Ability to Explore on own, learn, apply learning and solve problems with no/minimal guidance to achieve the outcome in an agile environment Ability to work collaboratively on a cross-functional team with a wide range of experience levels Ability to write quality code that is technically sound, maintainable, performant, scalable, and readable with automated test scripts Ability to collaborate with business owners/architects to understand and refine business requirements/outcome/purpose Ability and willingness to demonstrate ownership of an assignment and achieve results About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for an Product Support Analyst to join our Integration Services Operations team. You will be responsible for supporting workflows and projects aimed at improving the efficiency and growth of athenahealth s interoperability network or backbone . But enough about us; let s talk about you. You are an excellent communicator with strong technical support experience. You maintain relationships with interface vendors and work on production support tasks as assigned and will actively collaborate with internal teams across different geographies within athena as and when required. The Team: EDI Product Support team is responsible for maintaining, managing and supporting our national, cloud-based network leveraged by tens of thousands of providers to deliver the right information, at the right time, to the right place in the health care supply chain to coordinate care and improve healthcare. The team provides coordination and technical guidance for all technical Support activities ensuring our client needs are satisfied by constructing strong business relationships between colleagues across Integration Services and athenahealth, managing these partnerships to ensure outstanding client satisfaction. Job Responsibilities Manage the transaction workflows and resolve complex issues related to patient s eligibility, claim submission, claim status inquiry and remittance processing through direct communication with internal (athenahealth) and external (Insurance companies / Clearinghouses / Collection agencies) stakeholders. Investigating and resolving issues in Payer EDI related work queues, including interfaces connectivity errors, rejected claims in Athena HOLD queues and missing response files. Develop a comprehensive understanding of athenahealth s back-office operations and how relationships between various teams and their workflows influence in complex problem solving. Other duties as assigned by the EDI Product Support Manager necessary to help optimize and expand EDI operations. Typical Qualifications 1-3 years work experience within US health care framework Graduate in engineering, science, or commerce stream. Fluency in both spoken and written English Willingness and ability to work flexible hours to ensure substantial overlap with US-based teams (Morning / Afternoon / Evening / Night) shift timings About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

We are seeking a Director of Engineering for our Internal Developer Platform team. In this role you will lead the engineering efforts to drive our effort toward enabling the tech strategy. The leader will be responsible for interacting with multiple stakeholders including infrastructure, security and application product teams to align, implement and report on the tech strategy goals. This role requires a leader with a strong technical background and a proven track record in managing large-scale systems and platforms. In this role, you will have the opportunity to 1. Build foundational technology to scale and accelerate our application, services and frameworks whereby maximizing the impact for our customers, partners, and internal developers. 2. Partner with product managers, architects, engineering managers and stakeholders in the broader team to deliver the vision, strategy, adoption of the relevant Ecosystem platform solutions across athena and ensure that we re building the right features to power product engineering teams. 3. Effectively communicate complex ideas and influence decisions across a diverse range of stakeholders. Help the team make thoughtful, informed decisions in ambiguous situation. 4. Optimize our solutions and drive continuous improvements in reducing spend tending to operational work. 5. Understand the mix of products, technology, and actively address this complexity through modularization, core services, API best practices, security implications, reference implementation, test automation, documentation, enabling tools etc. 6. Collaborate with cross-functional teams to deliver impactful project outcomes. 7. Identify and manage risks and dependencies for teams for key initiatives in partnership with product management and TPMs as applicable. 8. Coach and mentor your team and act as a mentor for managerial levels, challenge them to bring their best selves to their daily work, and deliver exceptional results. 9. Build and nurture a highly engaged and inclusive team culture where every member feels empowered, accepted, and respected. Qualification & Experience Required Bachelor s Degree or equivalent with 15+ years of relevant experience leading teams in cross functional technical environment Track record of developing teams both technically and professionally Previous experience working in an Agile environment and cloud-based architecture Demonstrated experience in platform engineering Experience in distributed systems and cloud-based architecture Strong cross functional leadership to aligning process, projects, and people to meet business goals in cross-functional team settings. Demonstrated ability to lead complex technology in a fast-paced, dynamic environment with competing priorities. Extensive experience leading strategy, technical and escalated conversations with senior leadership and stakeholders. Demonstrated record of leading a performing team along, providing feedback and focus on career development. Knowledge & Skills: Ability to foster a team culture of open and direct communications, where team members feel empowered to offer constructive and positive feedback and acknowledge achievements and areas for improvement. Experience building and operating extremely reliable platform systems sup porting large-scale and critical use cases, including running 24x7, highly available systems. Ability to effectively operate and flexibility in a fast-paced and dynamic team environment. Ability to work in a highly collaborative environment as a part of an extended cross functional team beyond organizational boundaries with an emphasis on teamwork. Long-term strategic thinker with a strong platform mindset, and ability to define and articulate product vision and strategy and how they fit into the broader objectives of the organization Exceptional communication and influencing skills, with the ability to represent complex business or technical concepts and enable trade-offs/decisions. Commitment to building inclusive teams and team culture Desire to manage ambiguity, investigate grey areas and improve clarity for internal and external stakeholders. Cultivates innovation and influences stakeholders

Job Ad As a highly experienced developer, you will lead complex projects, mentor junior developers, and contribute significantly to the design, development, and deployment of application Guide and mentor junior developers, fostering a collaborative learning environment. Conduct comprehensive code reviews and provide actionable feedback to ensure code quality and maintainability. Participate in technical discussions and contribute effectively Build services that run on cloud and cater to billions of transaction volumes, per day. Collaborate effectively with cross-functional teams (product, operations, etc.) to achieve project goals. Champion best practices in software development and maintain a high bar for codequality. Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion Stay up-to-date with emerging technologies in the cloud and development landscape. Qualifications: 6+ years in software development with proven track record of contributing to complex software development projects. Solid understanding of cloud computing & containerization concepts and knowledge of working with microservices architecture in AWS and production deployment using IaC (Terraform), jenkins etc. Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery. Knowledge and expertise in programming languages such as Java, springboot. Strong in one database preferably postgreSQL, and cache service like Redis. Excellent communication, collaboration, and problem-solving skills. Experience working with OpenSearch and integrating various datasources using BFF patterns is a plus. Familiarity with langchain, LLM integration, RAG and Machine Learning is a plus. Behaviours & Abilities Required: Ability to understand the current legacy system codebase, contribute and support modernization of the platform. Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels. Ability to write code that is technically sound, performant, scalable, and readable. Ability to collaborate with business owners to understand and refine business requirements. Ability and willingness to demonstrate ownership of an area of Athena's technology.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for Operations Analyst to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM. But enough about us; let s talk about you. You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work, and are always looking for ways to streamline processes and cut out waste. The Team: The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services. Job Responsibilities Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services Responsible to maintain important logs and documentation regarding the details of the tasks performed Education & Experience Required: Bachelor s degree or equivalent 2-3 years experience in fast paced environment Domain exposure Posting, Remittance tracking, Remit record knowledge added advantage, Revenue cycle management, and Denial management About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Job Ad We are looking for a Product Analytics - Senior Associate to join our team to drive improvement and value in the athenahealth product. Your job will be to partner with Product Management, Development, and Strategy supporting planning and decision making by providing relevant and timely athenaOne-based data, analytics, and insights. Some of the things you will do include: exploring opportunities for product improvement; scoping impact of product decisions on clients; informing backlog prioritization through research & investigation; and building & monitoring effective release metrics and KPIs. You are passionate about problem-solving and know how to energize cross-functional teams around a problem and use data to identify and prioritize solutions. You are skilled at creating meaningful analysis with large, complex datasets and using query languages, ETL tools, data modeling, and data visualization. You have strong attention to detail and are at your best when tackling new problems and supporting innovation. The Team: We are a diverse group of athenistas who believe that being smart about how we use data can lead to better products and more value for our clients. We dont just pull data and create analyses, we create compelling stories driven by the context of our customers and the vision of athenahealth. We believe we are strongest when we support each other, and that learning is always part of the job. Job Responsibilities Work with Product Managers to determine the measures of success and guide good usage of outcome driven metrics Pull user, transaction, and other data from complex systems in order to format into reports and analyses for the Product Managers Synthesize results to determine success or failure of experiments and make recommendations on go forward plan Create and maintain easy to use visuals (e.g. dashboard, report card, etc) to keep Product teams informed of product/feature performance Reinforce the use of standardized data assets and metrics, and help surface and fill gaps as discovered Develop and manage strong, collaborative relationships with associated product team Typical Qualifications Ability to synthesize complex, high quantity and sometimes contradictory information to effectively solve business problems Demonstrated ability to use a variety of tools, techniques, and processes to gather and report data Ability to effectively communicate technical ideas to various audiences Ability to collaborate across a range of audiences, both internal and external audiences, and across a range of cohorts Ability to provide sound rationale for recommendations to gain others support and commitment Excellent verbal and written communication skills Education and experience Bachelor s Degree required; Degree (Bachelor s or Masters) in quantitative disciplines like Computer Science, Data Engineering, Data Science, Statistics, Analytics, or Information Systems preferred 5+ years overall professional experience, preferably including 4+ years of data analytics or data science Strong understanding of database technologies and ability to write code to gather data. SQL experience mandatory Demonstrated experience with an array of analytical tools and methods including data visualizations (Tableau, Power BI, etc), and programming languages (Python, R, etc) About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

We are looking for a Machine Learning Engineer to join RCM (Revenue Cycle Management) products managing claims, billing and payment processes for healthcare practices. You will work with the team to develop and deploy machine learning models to automate and optimize RCM processes. This role focuses on developing customized models and innovative solutions which can integrate into enterprise applications, ensuring high reliability, security and scalability by following best practices. About you: You love to own important work and find it difficult to turn down a good challenge. You are excited about the latest developments in ML and keep abreast of the latest methods and technologies. You have experience building and evaluating ML models. You have strong communication skills and can work with colleagues from a variety of technical and non-technical backgrounds. Finally, you have a strong interest in improving healthcare. About the team The athena Collector product is a vital component of the athena One platform, processing billions in client revenue annually. The Data Science team is bringing machine learning to bear against the hardest problem in revenue cycle management in healthcare. We are working with other engineering leaders in athena Collector product to build machine learning into our Best in KLAS suite of products to drive innovation and increase automation. Also, this team is responsible to deploy state-of-the-art machine learning models using cloud technologies. Job Responsibilities As a member of the athena Collector Data Science team, you are expected to work on projects within scrum teams of 2-4 people and execute the following: Identify opportunities for different machine learning techniques and evaluate which are best Assist in developing and deploying ML-based production services to our clients Understand and follow conventions and best practices for modeling, coding, architecture, and statistics; and hold other team members accountable for doing so Apply rigorous testing of statistics, models, and code Contribute to the development of internal tools and AI team standards Typical Qualifications: Bachelors or Masters in relevant field: math, computer science, data science, economics 2-4 years of professional experience developing, evaluating and deploying machine learning models Excellent verbal communication and writing skills Experience using machine learning models and libraries, familiarity with NN frameworks a bonus Experience with Python, SQL , Unix Familiarity with NLP or computer vision techniques Experience using the AWS ecosystem a bonus

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Athenahealth offers a variety of Revenue Cycle Management services to its clients in supporting their continued revenue growth. Operations teams takes the lion share of the overall spends of the company. Operations Analyst is responsible for driving work and executing on the tasks in an accurate and timely manner as dictated by our expectations from our customers. Essential Functions (Duties and Responsibilities): 75% Resolve outstanding health insurance claims or documentation issues through analysis and co-ordination with relevant teams Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services Responsible to maintain important logs and documentation regarding the details of the tasks performed Support an environment of accountability and management against goals Collaborate with cross-functional teams to resolve issues identified from day to day working of claims 15% Identify and quantify work trends Propose solutions to improve internal processes to facilitate a touchless revenue cycle Work with internal teams across the Operations Division to prioritize and implement process improvements appropriately prioritized based on impact and business need 10% Accept full ownership and responsibility for special projects Work with internal stakeholders and client-facing teams to identify and resolve claim issues impacting individual clients and/or discrete lines of business Communicate effectively the status and resolution of any special projects, adhere to established timelines, and serve as a valued subject matter expert for internal teams. Education & Experience Required: Bachelor s degree or equivalent 2 to 4 years experience in fast paced environment Knowledge & Skills: Healthcare RCM knowledge, Denial Management preferred Knowledge is CCT Audit, remittance tracking, denial management Analytical skills and good communication skills Ability to clearly articulate actions taken and articulate next steps MS office skills, required About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Job Ad We are looking for a Member of Technical Staff to join our Payer Integration team within our Chennai R&D, Platform & Data services subdivision, Integration Platform zone. Our zone vision is to maximize our network effect through efficient, effective, experience driven interoperability and navigate towards value-based care. Our teams vision is to improve the payer/partner-provider collaboration in healthcare ecosystem for value-based care and better patient experience. We are building a robust and scalable integration platform to enable bidirectional workflow between Payer/Partner and Provider groups to surface Payer/Partner’s insights on patient's health condition. But enough about us, let’s talk about you. Your job will be to build enterprise quality applications/services hosted on cloud, with a focus on complex integration and stability at scale for Payer integration and payer platform solutions. You are a technologist with zeal to solve complex problems, have a growth mindset, are a fast learner, who is willing to work in fast paced environment, help us reach our goal of becoming the healthcare backbone by enhancing our cloud based EHR solution and leveraging the network effect of 100k+ providers. Apply your technical skills towards allowing doctors to be doctors so that they can spend more time doing what they do best: provide patient care. Job responsibilities: Design and develop quality code in an agile approach adhering to the business requirements. Deploy the code to production and deliver timely fixes. Write unit tests, continuously monitor and maintain code quality by checking potential code bugs and vulnerabilities. Build services that run on cloud and cater to billions of transaction volumes, per day. Ensuring high quality and optimum performance of integration systems by proactively identifying and proposing new, alternative solutions as appropriate. Understand and follow coding conventions, architectural approaches, and best practices. Adhere to the team’s Definition of Done; perform peer code reviews to ensure quality standards Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion Participate and contribute to Agile ceremonies including daily stand-up, sprint planning, readouts, and retrospectives Education, Experience, & Skills Required: 2 to 4 years of experience in software development role Experience in an Agile environment preferred. Bachelor’s Degree or equivalent Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery. Knowledge and expertise in programming languages such as: Java, spring boot Knowledge of working with AWS, IaC (Terraform). Strong knowledge in RESTAPI and SQL development. Behaviors & Abilities Required: Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels. Ability to write code that is technically sound, performant, scalable, and readable. Ability to collaborate with business owners to understand and refine business requirements. Ability and willingness to demonstrate ownership of an area of Athena's technology.

Job Ad As a Senior Member of Technical Staff , you will lead complex projects, mentor junior developers, and contribute significantly to the design, development, and deployment of application Guide and mentor junior developers, fostering a collaborative learning environment. Conduct comprehensive code reviews and provide actionable feedback to ensure code quality and maintainability. Participate in technical discussions and contribute effectively Build services that run on cloud and cater to billions of transaction volumes, per day. Collaborate effectively with cross-functional teams (product, operations, etc.) to achieve project goals. Champion best practices in software development and maintain a high bar for codequality. Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion Stay up-to-date with emerging technologies in the cloud and development landscape. Qualifications : 4-6 years in software development with proven track record of contributing to complex software development projects. Solid understanding of cloud computing & containerization concepts and knowledge of working with microservices architecture in AWS and production deployment using IaC (Terraform), jenkins etc. Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery. Knowledge and expertise in programming languages such as J ava, springboot, experience building and integrating with UI frameworks like ReactJS Strong in one database preferably postgreSQL, and cache service like Redis. Excellent communication, collaboration, and problem-solving skills. Experience integrating various datasources using BFF patterns is a plus. Familiarity with langchain, LLM integration, RAG and Machine Learning is a plus. Behaviours & Abilities Required: Ability to understand the current legacy system codebase, contribute and support modernization of the platform. Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels. Ability to write code that is technically sound, performant, scalable, and readable. Ability to collaborate with business owners to understand and refine business requirements.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Member of Technical Staff to join our Collector division. You will be partnering with senior business and product leadership to do great things. Ultimately your work will focus on improving corporate performance, product performance and clinical outcomes. But enough about us, let s talk about you . You are a developer with extensive experience in designing and building full stack web applications, preferably in public and private cloud environments with some experience building and using large-scale automated test infrastructure. You are an excellent communicator with the capability of quickly picking up the complicated healthcare space. You are a tenacious, but nimble learner, who demonstrates design & engineering excellence. The Team: Revenue Cycle Management (RCM) is a core service offered by athena through our Collector product and related services. Collector product teams in Chennai are responsible for developing and delivering the roadmap for the product Job Responsibilities Produce accurate, unambiguous technical design specifications to the appropriate detail Deliver customer value in the form of high quality software components and services in adherence with RPR policies on Security, performance, longevity and Integration testing Proactively identify and proposes new, alternative technology in order to create scalable implementations and achieve results Act as the subject matter expert for area of assignment Advise and train members of the team to maximize overall productivity and effectiveness of the team Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals Typical Qualifications 2-4 years of experience in an engineering role Experience in an Agile environment preferred Knowledge of modern programming languages such as: Perl, Java and javascript/jQuery Knowledge of Unix/Linux, Big Data, SQL, NOSQL, and various other technologies Experience with object oriented programing, relational database technologies, distributed computing tech (Hadoop, spark), RESTful API, WebUI (HTML 5) and Modern JS frameworks About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations? From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our work? That s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for an Engineering Manager to join our athenaCollector team. In athenaCollector, we build technology solutions that automate (RCM) Revenue Cycle Management. This Zone is building new and exciting capabilities to improve how we help health practices collect the right patient insurance, understand eligibility benefits, improve cost transparency, drive effective billing workflows and offer flexible payment solutions. We believe that our success is attributed to a diverse group of individuals that prioritize teamwork and open-minded collaboration to design and build the best solutions we can for our customers. We value both qualitative and quantitative inputs throughout our product delivery cycle as we build iterative solutions that bring value to our customers early and often. The successful candidate will have proven experience in building teams and attracting talent, developing career paths, and fostering a culture of innovation in similar high performing teams. The Team: The athenaCollector product builds a critical part of the athenaOne platform, which helps our medical provider clients manage their business and revenue cycle (RCM), automating claims and billing for well over $200 billion in client revenue. This Zone is committed building new and exciting capabilities to improve how we help health practices collect the right patient insurance, understand eligibility benefits, improve cost transparency, drive effective billing workflows, and offer flexible payment solutions. This team is focused on making the billing and payment process simple, transparent, and flexible for both healthcare practices and their patients. Job Responsibilities Provide managerial oversight of multiple scrum teams to deliver products, considering both individual performance and team goals and ensuring alignment with the overall product line objectives. Develop your team to grow them as engineers and as people, to make their development positions at athena their best job ever. Maintain technical knowledge of product architecture and provide connective tissue, manage dependencies; ensure delivery of quality releases in partnership with product management and other engineering teams. Foster a culture of innovation, collaboration, and high performance within the engineering team. Develop and implement processes to optimize engineering workflows and efficiency. Recruit, hire, and onboard top engineering talent. People and Performance management. Manage engineering budgets and resources effectively. Typical Qualifications Have 2+ years leading teams in a product company, with expertise in modern programming object-oriented languages, knowledge of Unix/Linux, relational databases, and various other technologies like modern JS frameworks. Strong Agile experience and excellent technical knowledge in software development, maintenance and production support including experience with web technologies, cloud computing, databases, and APIs. Track record of developing employees professionally, utilize all individuals to the fullest potential, building and scaling high-performing engineering teams, keen understanding of the needs of the team, to provide opportunities for growth and learning. Record of success in delivering results, balancing priorities to ensure delivery, demonstrating excellence in leading teams and in liaison to cross-functional stakeholders. Strong experience with risk management and planning. Excellent communication, collaboration, and interpersonal skills. Bachelor s Degree or equivalent. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations? From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our work? That s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Opportunity: athenahealth is a US-based leading products & services provider offering cloud-based solutions to physician practices and hospitals on Medical Billing & Revenue Cycle Management, Electronic Health Records, Patient Engagement, Access and Care Coordination, Population Health Management, Order Transmission, Epocrates and other point-of-care mobile applications. Our mission is to be healthcare providers most trusted service, helping them do well doing the right thing. We are passionate about applying technology and continuous process innovation to complex, real-world US healthcare problems, allowing us to keep our customers very happy and loyal while serving them profitably. We are financially solid and have been growing at about 30% per year for the past few years. Position Summary: The hired candidate will be part of the Global NOC team that is responsible for 24/7/365 support of all athenahealth applications & services, including support for the Platform and Product technology services, the hybrid-cloud infrastructure (both public and private cloud), and athenahealth Enterprise applications & services! The candidate will possess strong technical and business acumen while promoting a teaching and learning culture within the team. You will be interacting with a wide range of internal stakeholders who will possess varying levels of technical expertise . You will be expected to adopt a continuous improvement mindset that will be applied to all aspects of the job including new process adoption, existing process improvement and configuration enhancements, to name a few. This is NOT a client-facing role. However, every action you take will be in the interest of end-user experience for athenahealth clients and internal users alike! As a senior member of the Global NOC team, you will be directly responsible for technical operations in a fast-paced and highly dynamic production environment. You will be exposed to many different challenges as you react to a wide variety issues at all levels of the application stack. Some core responsibilities include: Linux & Windows OS troubleshooting (resource utilization , log analysis, service health, etc.) Be a point of escalation for alert & incident management Basic network troubleshooting (BGP, IKEv1/v2 tunnels, spine-leaf) Forensic deep dive & historical analysis of alert and metric data Database troubleshooting (blocked transactions, resource utilization , long-running transactions, etc.) Load balancer and web-tier troubleshooting (Apache utilization , maxclients , 5xx analysis) Routine maintenance (patching, firmware upgrades, server builds, etc.) Configuration management using Perforce, Bitbucket, Puppet and Jenkins Scripting & Automation, as required Aggressive adoption of new processes & procedures from engineering teams to promote a resolution first culture within the team Incident Management, as required Participating in the planning and execution of all requests in the team backlog Maintain a working understanding of all environments supported by the team Act as a teacher & mentor to the junior associates while instilling best practices Essential Functions (Duties and Responsibilities): 40% Monitor, prioritize, and execute work from the NOC backlog Including but not limited to: IPSEC Tunnel Troubleshooting Requests Configuration Management SOP Documentation Creation & Updates Monitoring Configuration Changes DNS Changes and Additions Vulnerability Patching Backup Management Contribute to, improve upon and create efficient processes and workflows that reduce the need for manual intervention Create and maintain SOPs to be used by others on the team and in the organization Field escalations from those performing front line alert and incident management duties 30% Analyze key performance indicators (KPI) for the athenaNet application and the supporting infrastructures (various platforms Windows, Linux, Cisco, Juniper, Oracle, etc.) Troubleshoot and resolve alerts and anomalies when escalated to, primarily in a command line environment Prevent incidents and escalations to SMEs by resolving issues within the team Recognize trends and patterns within the technical environment and provide your observations and propose solutions based on your analysis Participate in and facilitate the 2x per shift turnover-meeting, which is used to communicate ongoing risks, potential issues, system maintenance, etc. Participate in a 24/7 on-call rotation (on-call responsibilities are rare since we are staffed 24/7 globally) Maintain a working knowledge of Fault Management and Monitoring tools such as Assure1, Nagios/ Icinga , Kibana, Grafana, Splunk, xMatters , WorldPing , AppDynamics & Thousand Eyes Proactively identify patterns and work with the team to prevent recurrences Act with a sense of urgency in situations where client impact is present 20% Facilitate response in major incidents Assess & understand the impact of alerts being monitored and engage SME teams when necessary Recognize patterns and trends within alerts and/or telemetry Be a central point of contact for internal teams and vendors as issues arise Communicate the status of ongoing incidents to incoming shifts Coordinate the flow of communication between groups, both internal and external, working on a common issue Participate in incident review meetings and post-mortems as required 10% Work closely with the NOC Engineering Team to identify gaps in tooling & automation Present potential solutions or feedback about existing tools and processes that should be automated Teach & Learn technical knowledge and operational best practices within the team Contribute to project work as needed Mentor and coach Level 1 engineers and help them succeed Empower the Level 1 team by building repeatable and scalable processes Create scripts and full automation to eliminate manual toil and risky hands on keyboard changes Work closely with the SRE & Product Engineering teams to execute on strategic initiatives Education & Experience Required: BE/B Tech/M. C.A 5 - 9 years of professional experience in an IT/Technology environment Experience working with cross-functional groups and teams to achieve common goals Experience supporting a web application in a production environment Previous experience working with a database technology (Oracle, MySQL, Postgres, etc.) Proven operational background and best practices Experience working with a Fault Management/Monitoring tool such as Assure1/Unified Assurance, Netcool, Zabbix, SolarWinds, Nagios/iCinga, Kibana, Grafana, Splunk, xMatters, WorldPing, AppDynamics, Thousand Eyes, Prometheus, DataDog . Experience creating technical documentation and SOPs Experience delivering communications with both technical and non-technical stakeholders Knowledge & Skill Requirements Proficiency with commonly used business operations tools related to email, chat, spreadsheets, etc. Strong written and verbal communication skills Expertise with navigating and troubleshooting in a command line environment (Linux, Powershell , Cisco, Juniper, git, etc.) Ability to adapt, be flexible with shifts and quickly learn new concepts Excellent problem-solving skills Ability to prioritize issues during production support, meet deadlines, and communicate proactively to management & stakeholders You will promote a teaching and learning culture within the team and will be a NOC liaison to all internal stakeholders Understanding of SaaS-based applications and high availability environments Other Requirements: Willing to work a flexible 24x7 schedule NOTE: We make every attempt to keep a consistent and preferred schedule for all team members. However, a rare need may arise where you ll be asked to work outside of your regular schedule. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations? From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our work? That s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for an Engineering Manager to join our athenaCollector team. In athenaCollector, we build technology solutions that automate (RCM) Revenue Cycle Management. This Zone is building new and exciting capabilities to improve how we help health practices collect the right patient insurance, understand eligibility benefits, improve cost transparency, drive effective billing workflows and offer flexible payment solutions. We believe that our success is attributed to a diverse group of individuals that prioritize teamwork and open-minded collaboration to design and build the best solutions we can for our customers. We value both qualitative and quantitative inputs throughout our product delivery cycle as we build iterative solutions that bring value to our customers early and often. The successful candidate will have proven experience in building teams and attracting talent, developing career paths, and fostering a culture of innovation in similar high performing teams. The Team: The athenaCollector product builds a critical part of the athenaOne platform, which helps our medical provider clients manage their business and revenue cycle (RCM), automating claims and billing for well over $200 billion in client revenue. This Zone is committed building new and exciting capabilities to improve how we help health practices collect the right patient insurance, understand eligibility benefits, improve cost transparency, drive effective billing workflows, and offer flexible payment solutions. This team is focused on making the billing and payment process simple, transparent, and flexible for both healthcare practices and their patients. Job Responsibilities Provide managerial oversight of multiple scrum teams to deliver products, considering both individual performance and team goals and ensuring alignment with the overall product line objectives. Develop your team to grow them as engineers and as people, to make their development positions at athena their best job ever. Maintain technical knowledge of product architecture and provide connective tissue, manage dependencies; ensure delivery of quality releases in partnership with product management and other engineering teams. Desire to manage ambiguity, investigate grey areas and improve clarity for internal and external stakeholders. Foster a culture of innovation, collaboration, and high performance within the engineering team. Develop and implement processes to optimize engineering workflows and efficiency. Recruit, hire, and onboard top engineering talent. People and Performance management. Manage engineering budgets and resources effectively. Typical Qualifications Possess over two years of experience in leading teams within a product-oriented company, with expertise in the Java/J2EE frameworks, knowledge of Unix/Linux, relational databases, and a working knowledge of any modern JavaScript frameworks such as React, Angular, and Vue.js. Demonstrate a working knowledge of Cloud Services, AWS/Azure. Exhibit strong experience in Agile methodologies and possess excellent technical knowledge in software development, maintenance, and production support, including expertise in web technologies, cloud computing, databases, and APIs. Maintain a proven track record of fostering professional development among employees, maximizing individual potential, and building and scaling high-performing engineering teams, with a keen understanding of team needs to provide opportunities for growth and learning. Have a history of successfully delivering results while balancing priorities to ensure timely delivery, demonstrating excellence in team leadership and collaboration with cross-functional stakeholders. Possess substantial experience in risk management and planning. Exhibit excellent communication, collaboration, and interpersonal skills. Hold a bachelor s degree or an equivalent qualification.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Member of Technical Staff to join our Payer Integration team within our Chennai R&D, Platform & Data services subdivision, Integration Platform zone. Our zone vision is to maximize our network effect through efficient, effective, experience driven interoperability and navigate towards value-based care. Our team’s vision is to improve the payer/partner-provider collaboration in healthcare ecosystem for value-based care and better patient experience. We are building a robust and scalable integration platform to enable bidirectional workflow between Payer/Partner and Provider groups to surface Payer/Partner’s insights on patient's health condition. But enough about us, let’s talk about you. Your job will be to build enterprise quality applications/services hosted on cloud, with a focus on complex integration and stability at scale for Payer integration and payer platform solutions. You are a technologist with zeal to solve complex problems, have a growth mindset, are a fast learner, who is willing to work in fast paced environment, help us reach our goal of becoming the healthcare backbone by enhancing our cloud based EHR solution and leveraging the network effect of 100k+ providers. Apply your technical skills towards allowing doctors to be doctors so that they can spend more time doing what they do best: provide patient care. Job Responsibilities Design and develop quality code in an agile approach adhering to the business requirements. Deploy the code to production and deliver timely fixes. Write unit tests, continuously monitor and maintain code quality by checking potential code bugs and vulnerabilities. Build services that run on cloud and cater to billions of transaction volumes, per day. Ensuring high quality and optimum performance of integration systems by proactively identifying and proposing new, alternative solutions as appropriate. Understand and follow coding conventions, architectural approaches, and best practices. Adhere to the team’s Definition of Done; perform peer code reviews to ensure quality standards Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion Participate and contribute to Agile ceremonies including daily stand-up, sprint planning, readouts, and retrospectives Education, Experience, & Skills Required 2 to 4 years of experience in software development role Experience in an Agile environment preferred. Bachelor’s Degree or equivalent Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery. Knowledge and expertise in programming languages such as: Java, spring boot Knowledge of working with AWS, IaC (Terraform). Strong knowledge in RESTAPI and SQL development. Behaviors & Abilities Required Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels. Ability to write code that is technically sound, performant, scalable, and readable. Ability to collaborate with business owners to understand and refine business requirements. Ability and willingness to demonstrate ownership of an area of Athena's technology. About Athenahealth Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What’s unique about our locations? From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. Our Company Culture Might Be Our Best Feature. We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. Show more Show less

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Senior Member Of Technical Staff (SMTS) As a highly experienced developer, you will lead complex projects, mentor junior developers, and contribute significantly to the design, development, and deployment of application Guide and mentor junior developers, fostering a collaborative learning environment. Conduct comprehensive code reviews and provide actionable feedback to ensure code quality and maintainability. Participate in technical discussions and contribute effectively Build services that run on cloud and cater to billions of transaction volumes, per day. Collaborate effectively with cross-functional teams (product, operations, etc.) to achieve project goals. Champion best practices in software development and maintain a high bar for codequality. Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion Stay up-to-date with emerging technologies in the cloud and development landscape. Qualifications 4-6 years in software development with proven track record of contributing to complex software development projects. Solid understanding of cloud computing & containerization concepts and knowledge of working with microservices architecture in AWS and production deployment using IaC (Terraform), jenkins etc. Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery. Knowledge and expertise in programming languages such as Java, springboot, and experience building and integrating with UI frameworks like ReactJS Strong in one database preferably postgreSQL, and cache service like Redis. Excellent communication, collaboration, and problem-solving skills. Experience working with OpenSearch and integrating various datasources using BFF patterns is a plus. Familiarity with langchain, LLM integration, RAG and Machine Learning is a plus. Behaviours & Abilities Required Ability to understand the current legacy system codebase, contribute and support modernization of the platform. Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels. Ability to write code that is technically sound, performant, scalable, and readable. Ability to collaborate with business owners to understand and refine business requirements. Ability and willingness to demonstrate ownership of an area of Athena's technology. About Athenahealth Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What’s unique about our locations? From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. Our Company Culture Might Be Our Best Feature. We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. Show more Show less

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Member of Technical Staff to join our Integration Platform zone. Our zone vision is to maximize our network effect through efficient, effective, experience driven interoperability and navigate towards value-based care. Our team s vision is to improve the payer/partner-provider collaboration in healthcare ecosystem for value-based care and better patient experience. We are building a robust and scalable integration platform to enable bidirectional workflow between Payer/Partner and Provider groups to surface Payer/Partner s insights on patients health condition. But enough about us, let s talk about you. Your job will be to build enterprise quality applications/services hosted on cloud, with a focus on complex integration and stability at scale for Payer integration and payer platform solutions. You are a technologist with zeal to solve complex problems, have a growth mindset, are a fast learner, who is willing to work in fast paced environment, help us reach our goal of becoming the healthcare backbone by enhancing our cloud based EHR solution and leveraging the network effect of 100k+ providers. Apply your technical skills towards allowing doctors to be doctors so that they can spend more time doing what they do best: provide patient care. Job responsibilities: Design and develop quality code in an agile approach adhering to the business requirements. Deploy the code to production and deliver timely fixes. Write unit tests, continuously monitor and maintain code quality by checking potential code bugs and vulnerabilities. Build services that run on cloud and cater to billions of transaction volumes, per day. Ensuring high quality and optimum performance of integration systems by proactively identifying and proposing new, alternative solutions as appropriate. Understand and follow coding conventions, architectural approaches, and best practices. Adhere to the team s Definition of Done; perform peer code reviews to ensure quality standards Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion Participate and contribute to Agile ceremonies including daily stand-up, sprint planning, readouts, and retrospectives Education, Experience, Skills Required: 2 to 4 years of experience in software development role Experience in an Agile environment preferred. Bachelor s Degree or equivalent Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery. Knowledge and expertise in programming languages such as: Java, spring boot Knowledge of working with AWS, IaC (Terraform). Strong knowledge in RESTAPI and SQL development. Behaviors Abilities Required: Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels. Ability to write code that is technically sound, performant, scalable, and readable. Ability to collaborate with business owners to understand and refine business requirements. Ability and willingness to demonstrate ownership of an area of Athenas technology. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

At athenahealth, the Internal Developer Platform team is dedicated to revolutionizing the developer experience by modernizing our technology stack, enhancing our internal developer platform developer experience and productivity, and building cutting-edge capabilities to accelerate software delivery. We are seeking an experienced Engineering Manager to lead the Front-End Framework team. Job Responsibilities: Lead and mentor a team of developers, fostering a culture of collaboration, innovation, and continuous improvement. Oversee the development and evolution of our front-end framework suit of products, ensuring it meets the needs of product developers and aligns with business goals. Define and promote frontend development standards, best practices, and coding conventions across the organization. Work with product managers, stakeholders, and other teams to align on project goals and deliverables. Ensure effective communication and manage stakeholder expectations. Manage project timelines, deliverables, and resource allocation to ensure successful project execution. Facilitate technical design discussions and ensure the production of accurate, unambiguous technical design specifications. Drive modernization efforts by integrating cutting-edge technologies like Vite, Rollup, and Import Maps. Ensure high-quality software delivery by adhering to athena's policies, latest and emerging trends and technologies. Conduct performance reviews, provide constructive feedback, and support the professional development of team members. Communicate complex technical concepts clearly to both technical and non-technical stakeholders. Champion a culture of quality, innovation and continuous improvement Typical Qualifications: 10+ years of commercial software development experience, with a strong background in leading engineering teams. Significant experience in front-end development, preferably with modern JavaScript frameworks like Reactjs, Vite, Rollup, Vue. Robust knowledge of Typescript, React, Node.js, and best practices in software development. Experience with AWS services such as CloudFront, Lambda, CloudWatch, and S3. Familiarity with observability frameworks for front-end applications. Experience in developing and supporting complex Single Page Applications (SPAs). Knowledge of distributed systems and micro services architecture. Proven experience in front-end performance tuning and best practices. Full-stack development experience is a plus. Strong understanding of Agile SDLC practices, including unit and integration testing, design and code reviews, and documentation. Experience with DevOps principles and CI/CD pipelines using tools like Jenkins, Git, Bitbucket. Strong communication skills to work across geographies, with a record of engineering achievement, code ownership, and customer orientation. Proven mentoring and coaching skills that encourage growth for junior team members. Track record of designing and delivering cloud-based products, modules, and services. Proven ability to implement and adopt new technologies and methodologies.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Technical Writer to create documentation primarily for our athenaOne products but also attain knowledge and cross-over with our athenaIDX product. Your job will be to work collaboratively in an Agile environment with subject matter experts to document functionality in online help and release notes for customers who use athenahealth SaaS based services on every bi-weekly and tri-annual releases, meeting hard deadlines. But enough about us; let’s talk about you. You are an excellent communicator and presenter with an ability to maintain poise and a sense of humor in a fast-paced environment with immovable deadlines. As a diplomat, you can work effectively with a wide array of personality types and all job levels. You demonstrate the ability to write clearly, simply, and accurately. You have a knack for quickly and creatively solving problems and a capacity to assume sole and independent responsibility for the success of various projects. You are a consummate team player with dedication to client service. The Team: Our Technical Writing team engages closely with engineering and product teams to document functionality implemented as part of regular release schedules. Job Responsibilities Document functionality in online help, release notes, and other documentation for biweekly and tri-annual releases of the athenaOne products using the MadCap Flare and MadCap Central authoring and hosting tools. Work to attain a deep knowledge of athenaOne functionality with continuous learning and online training. Ensure quality of all deliverables by working closely with subject matter experts (SMEs) from Product and Services teams on content accuracy and by testing all functionality in an environment to ensure a hands-on working knowledge of the functionality being documented – not just a theoretical understanding. Identify opportunities for improvement in existing processes and deliverables. Proactively seek out and foster relationships and connections across scrum teams and enablement partners to support cohesion and consistency throughout the user’s experience. Use JIRA to track documentation. Typical Qualifications Bachelor’s Degree in Technical Writing, English, Journalism, Computer Science, or commensurate level of professional experience. 5+ years of professional experience that includes authoring process documentation, online help, reference manuals. Exceptional writing and interpersonal communication skills, including group presentation and relationship building. Experience maintaining a large amount of documentation for a product and establishing new content structures within it. Demonstrated initiative in innovating and implementing workflow, process, and technical solutions. Experience in an Agile development environment preferred. Experience with Madcap Flare, Contentful, Adobe RoboHelp, or similar authoring tool preferred. Experience with SnagIt, Camtasia, Photoshop, or similar graphics tool preferred. Working knowledge of Bugzilla, JIRA, or similar bug tracking tool preferred. Proficiency in Microsoft Office Suite: Outlook, Excel, and PowerPoint. About Athenahealth Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our Location: This role will be based in our global headquarters in Watertown, MA, just a few miles from Boston. Our Culture: At athenahealth, our employees (or “athenistas”) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients, and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for a company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you. Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices - just to name a few. About Athenahealth Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What’s unique about our locations? From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. Our Company Culture Might Be Our Best Feature. We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. Show more Show less

We are seeking a highly motivated and experienced Senior Manager to join our Marketing team at athenahealth. This individual contributor role is critical in driving awareness and adoption of our product offerings, enhancing customer engagement, and positioning athenahealth as a market leader. The Senior Manager will focus on improving the adoption of existing features, communicating new offerings, and demand generation leveraging digital marketing initiatives. This individual contributor role would report to the Director of Product Marketing based in the US. Essential Functions (Duties and Responsibilities): Targeted Messaging: Communicate new offerings through targeted messaging campaigns aimed at existing customers to drive engagement and usage. Client Events: Organize and execute targeted client events to foster relationships and showcase product capabilities. Market Leadership Messaging: Ensure consistent messaging of athenahealths market leadership through various forums, including webinars, conferences, and industry publications. Digital marketing, SEO, and Web Presence: Enable and enhance SEO strategies to improve the online presence of the product portfolio, driving organic traffic, demand generation, and visibility. Rebranding Initiatives: Lead efforts to rebrand product offerings, ensuring alignment with market trends and customer expectations. Content Development: Create consistent messaging through success stories, data sheets, pitch decks, and other marketing collateral to support sales and customer engagement. Thought Leadership: Position athenahealth as a thought leader in the industry by leveraging AI insights and trends in marketing materials and communications. Collaboration: Work closely with cross-functional teams, including Product, Sales, and Customer Success, to align marketing strategies with business objectives. Education & Experience Required: Bachelors degree in Marketing, Business Administration, or a related field; Masters degree preferred. 10+ years of experience in marketing, preferably in the healthcare or technology sectors in the US. Proven track record of developing and executing successful marketing strategies that drive customer engagement and revenue growth. Skills Required: Excellent Communication: Strong verbal and written communication skills, with the ability to engage and influence a broad base of internal and external stakeholders. Analytical Mindset: Ability to analyze market trends and customer data to inform marketing strategies and decisions. Project Management: Proven ability to manage multiple projects and priorities in a fast-paced environment, ensuring timely delivery of high-quality outcomes. Creative Thinking: Strong creative and strategic thinking skills to develop innovative marketing campaigns and initiatives. Collaboration: Ability to work effectively with diverse teams and foster an inclusive environment that encourages collaboration and teamwork. Initiative: Takes the initiative to research and find solutions, making confident decisions even in challenging situations.