JOB OVERVIEW: We are seeking an accomplished Content Writer with a passion for crafting compelling and engaging content across various formats. In this role, you will be responsible for creating blogs, case studies, social media posts, website content, and email campaigns that resonate with our target audience and reflect our brand's voice. Youll leverage industry insights to establish us as thought leaders and develop content that drives customer engagement and conversions. Key Responsibilities: Develop a variety of marketing collateral, including brochures, presentations, case studies, blog posts, video scripts, and web content to support product positioning and campaigns. Create engaging and interactive product emails for the Booking Engine product to encourage users to take action, such as completing a booking or exploring new features. Ensure consistency and branding by maintaining a uniform voice and tone across all communication channels, aligning with MapleLMSs brand identity. Translate complex product features into compelling narratives that enhance user experience and create emotional connections through storytelling. Write technical blogs with in-depth insights into product features and industry trends. Collaborate with designers to ensure written content is accompanied by on-brand visuals. Develop and implement content strategies to maximize engagement and achieve business goals. REQUIREMENTS: A minimum of 3 years of experience in versatile content writing. Proven content expertise in product-based writing, particularly in the tech industry. Exceptional writing and editing skills with a strong grasp of grammar. Experience in crafting compelling social media content for businesses. Strong organizational skills with the ability to handle multiple projects simultaneously. Proven ability to meet regular deadlines without compromising quality. QUALIFICATIONS: B. Tech or equivalent degree.
JOB OVERVIEW: We are seeking an accomplished Content Writer with a passion for crafting compelling and engaging content across various formats. In this role, you will be responsible for creating blogs, case studies, social media posts, website content, and email campaigns that resonate with our target audience and reflect our brand's voice. Youll leverage industry insights to establish us as thought leaders and develop content that drives customer engagement and conversions. Key Responsibilities: Develop a variety of marketing collateral, including brochures, presentations, case studies, blog posts, video scripts, and web content to support product positioning and campaigns. Create engaging and interactive product emails for the Booking Engine product to encourage users to take action, such as completing a booking or exploring new features. Ensure consistency and branding by maintaining a uniform voice and tone across all communication channels, aligning with MapleLMS’s brand identity. Translate complex product features into compelling narratives that enhance user experience and create emotional connections through storytelling. Write technical blogs with in-depth insights into product features and industry trends. Collaborate with designers to ensure written content is accompanied by on-brand visuals. Develop and implement content strategies to maximize engagement and achieve business goals. REQUIREMENTS: A minimum of 3 years of experience in versatile content writing. Proven content expertise in product-based writing, particularly in the tech industry. Exceptional writing and editing skills with a strong grasp of grammar. Experience in crafting compelling social media content for businesses. Strong organizational skills with the ability to handle multiple projects simultaneously. Proven ability to meet regular deadlines without compromising quality. QUALIFICATIONS: B. Tech or equivalent degree.
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[{"Salary":null , "Remote_Job":false , "Posting_Title":"Sr. Salesforce Developer" , "Is_Locked":false , "City":"Noida" , "Industry":"IT Services","Job_Description":" HyTechPro is looking for a highly skilled and experienced Senior Salesforce Developer to join our dynamic team. The ideal candidate will have a strong background in Salesforce platform development, a deep understanding of Salesforce best practices, and a passion for delivering innovative solutions. Candidate will be responsible for designing, developing, and maintaining Salesforce applications, integrations, and customizations to meet business requirements. Key Responsibilities: Design, develop, and maintain custom Salesforce applications using Apex, Visualforce, Lightning Web Components (LWCs), and other Salesforce technologies. Proficient in HTML, CSS, and JavaScript. Customize Salesforce objects, fields, workflows, validation rules, and approval processes to meet business needs. Implement Salesforce solutions that adhere to best practices and coding standards. Develop integrations between Salesforce and external systems using APIs (REST/SOAP) and middleware platforms. Excellent skill on Salesforce application debugging and error log management. Monitor and troubleshoot production issues, ensuring high system availability and performance. Optimize existing Salesforce solutions for performance, usability, and scalability. Keep up with Salesforce updates and new features to recommend system improvements. Ensure data integrity, security, and synchronization across integrated systems. Perform data migration and cleansing tasks using tools like Data Loader, MuleSoft, or similar tools. Requirements 4+years of experience in developing custom Salesforce applications using Apex, Visualforce, and Lightning Web Components (LWCs). Proficiency in Apex, Visualforce and Lightning Web Components. Strong knowledge of HTML, CSS, and JavaScript. Experience with Flow, Process Builder, and complex workflow rules. Experience with Salesforce Communities/Experience Cloud, Service Cloud, Marketing Cloud, or Salesforce custom product development. Strong verbal and written communication skills to collaborate effectively with international clients. Team player with strong analytical and functional knowledge of the Salesforce ecosystem. Proficient in writing and executing Test Classes. Experience in successful deployments. ","Work_Experience":"4-5 years","Job_Type":"Full time","Job_Opening_Name":"Sr.
JOB OVERVIEW: The Customer Success Manager will be responsible for building strong relationships with our customers, ensuring their satisfaction, and helping them achieve their desired outcomes with our products or services. This role requires a deep understanding of our customer's needs and a commitment to delivering exceptional customer service. CSM's main goal will be to renew customer contracts and monitor invoices/payments. RESPONSIBILITIES: Issue Resolution and Support: Address customer inquiries and issues promptly and effectively. Work closely with the support team to ensure timely issue resolution. Document and track customer issues and resolutions. Customer Feedback and Advocacy: Gather and analyze customer feedback to identify areas for improvement. Encourage satisfied customers to become advocates and provide testimonials and referrals. Reporting and Data Analysis: Maintain accurate customer records and account information. Use data and analytics to assess customer health and product usage. Prepare and deliver regular reports on customer engagement and satisfaction. Customer Success Planning: Develop and implement customer success plans for key accounts. Set clear goals and objectives for customer success, and regularly assess progress. Customer Testimonials Collect customer testimonials Product updates Conduct webinars/meetings to update them about product updates and collect feedback for new features Customer Training Conduct customer training related to the product Coordination with Team Coordinate with the product development team and support team to monitor customer request status REQUIREMENTS: Proven experience in a Customer Success role or similar customer-facing role. Strong communication and interpersonal skills. Excellent problem-solving and analytical abilities. Understanding of the industry and market trends. Ability to work collaboratively with cross-functional teams, including sales, support, and product development. Experience within US or UK market. IT product experience (SaaS based). QUALIFICATIONS: Bachelor's degree in a related field (IT, Business, or similar).
Technical Content Writer We are seeking a detail-oriented and creative Technical Content Writer to join our team. The ideal candidate will be responsible for developing high-quality, engaging, and informative content for Product guides, Product brochures, Product catalogues, and Product help documents. You will work closely with the product and customer service team to ensure product guide usage. Key Responsibilities: Create compelling and technically accurate content for Product including user guides, how to videos, brochure, website content. Translate complex technical information into clear, concise, and reader-friendly content. Collaborate with product managers, engineers, and marketing teams to gather necessary inputs. Ensure consistency in tone, voice, style, and terminology across all deliverables. Edit and proofread content to maintain high quality and error-free documentation. Work on updates and revisions of existing content as per product updates and feedback. Maintain brand consistency and adherence to style guidelines in all written materials. Assist with other content needs such as website copy, case studies, email campaigns, and presentations when required. Required Skills & Qualifications: Bachelors degree in English, Journalism, Communications, or related field. Proven experience (2-5 years) in technical or marketing content writing, preferably in IT or product-based companies. Excellent written and verbal communication skills. Strong understanding of technology, software products, and the ability to write for both technical and non-technical audiences. Proficiency in MS Office, Google Docs, and familiarity with tools like Adobe InDesign, Canva, or other design software is a plus. Ability to manage multiple projects and meet tight deadlines. Attention to detail and a creative mindset.
Serve as a trusted advisor to client stakeholders, offering strategic and tactical Salesforce guidance. Lead discovery sessions, gather requirements, and propose Salesforce-based solutions aligned with business goals. Drive roadmap planning, business process optimization, automation, and cross-functional collaboration. Translate business needs into clear, actionable technical requirements. Provide post-implementation support and ongoing improvements as needed.
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