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Job Description

US Sales Associate Job Description

Overview:

The Sales Associate is the primary point of contact for customers in a retail environment, responsible for providing excellent customer service, driving sales, and maintaining the appearance of the sales floor.

Key Responsibilities:

  • Customer Engagement:

    Greet and interact with customers in a friendly and professional manner to create a welcoming environment.
  • Sales & Product Knowledge:

    Understand customer needs, recommend appropriate products, explain features and benefits, and use suggestive selling or upselling techniques to maximize sales.
  • Transaction Processing:

    Operate the Point-of-Sale (POS) system, process payments, handle returns and exchanges, and maintain accurate financial records.
  • Merchandising & Inventory:

    Restock shelves, arrange product displays, ensure the sales floor is clean and organized, and assist with inventory counts.
  • Goal Achievement:

    Work with the sales team to meet or exceed daily and monthly sales targets.
  • Issue Resolution:

    Address customer inquiries and complaints professionally and in a timely manner, escalating issues to management when necessary.

Required Skills & Qualifications:

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Basic math skills for handling transactions.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Customer-focused approach and a positive attitude.

US Business Development (BD) Associate Job Description

Overview:

The Business Development Associate plays a pivotal role in driving company growth by identifying new market opportunities, generating leads, and fostering long-term strategic relationships with potential clients and partners. This role often works closely with marketing and sales teams on high-level strategy rather than direct, day-to-day consumer sales.

Key Responsibilities:

  • Market Research & Strategy:

    Conduct thorough market research to identify trends, new business opportunities, and competitor activities.
  • Lead Generation & Prospecting:

    Identify and qualify potential clients through outbound calls, emails, networking events, and platforms like LinkedIn.
  • Relationship Building:

    Cultivate and maintain strong relationships with prospective and existing clients to ensure long-term partnerships and satisfaction.
  • Sales Support:

    Assist in preparing business plans, sales pitches, presentations, and proposals to help the sales team close deals.
  • Data Management & Reporting:

    Use CRM software (e.g., Salesforce, HubSpot) to track all sales activities, manage the pipeline, and generate reports for management review.
  • Collaboration:

    Work cross-functionally with marketing, sales, and product teams to align strategies and ensure seamless execution of growth initiatives.

Required Skills & Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field (preferred).
  • Proven experience in sales or a related business development role.
  • Strong analytical and problem-solving skills to interpret sales data and market trends.
  • Excellent written and verbal communication, negotiation, and presentation skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Proactive, goal-oriented mindset with the ability to manage multiple projects concurrently.

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