Job
Description
About ICAWNIC: Icawnic is a clean anad conscious skincare brand. We believe in crafting every product with intention, purity, and care. Handmade in small batches, free from preservatives or synthetic chemicals, our offerings are a tribute to nature’s intelligence and slow, conscious beauty. As we grow, we’re looking for passionate individuals who believe in meaningful work and values-driven leadership. Role Overview: As an Operations Manager at ICAWNIC, you will play a pivotal role in ensuring the smooth, efficient, and ethical functioning of our day-to-day activities. This is a hands-on role that blends strategic thinking with practical execution, ensuring our products reach our customers with the same purity and intention they’re created with. Location : Mohali Salary - 20-25k per month Key Responsibilities: Ecom Management : Manage all e-com platforms and also run specific ecommerce ads. Inventory & Production Management: Coordinate with production teams to plan batches, manage raw materials, track stock levels, and oversee timely manufacturing and packaging. Logistics & Fulfillment: Handle end-to-end order processing, from packaging to dispatch. Coordinate with logistics partners for timely and safe delivery. Vendor & Supplier Coordination: Build and maintain relationships with suppliers, negotiate terms, and ensure timely procurement of high-quality raw materials and packaging. Quality Control Oversight: Ensure product and packaging quality meets brand standards and is consistent across all batches. Team & Workflow Management: Lead a small team across departments (packing, dispatch, production support), set daily/weekly priorities, and streamline processes for efficiency. Customer Service Coordination: Work with customer experience teams to ensure smooth resolutions for order, delay, or product-related issues. Process Optimization & Reporting: Identify opportunities to improve workflows, reduce costs, and maintain sustainable practices. Maintain regular operational reports for leadership. You’re a Good Fit If You: Have1-2 years of experience in operations, preferably in FMCG, D2C, wellness, or handmade product brands. Are detail-oriented, dependable, and thrive in organized chaos. Enjoy solving problems and have a hands-on approach to execution. Can juggle between spreadsheets, suppliers, and packing schedules with grace. Are passionate about conscious products and sustainability. Show more Show less
