We re looking for a technology savvy individual contributor who wants to work in an exciting, fast-paced environment to continue scaling our engagement with technology partners. The ideal candidate will have a solid understanding of the AI technology landscape and emerging trends in building AI-enabled applications, with the ability to operate both tactically and strategically. This role requires a proactive individual with strong relationship-building skills, a strategic mindset, and a deep understanding of our industry and partner ecosystem. Responsibilities Identify and establish strategic technology partnerships that align with our product vision and business objectives. Evaluate potential partners, define joint value proposition, and formalize partnerships. Develop and maintain strong, long-term relationships with key stakeholders to ensure mutual success. Collaborate with partners to develop engagement plans that cover mutual goals, strategies, and metrics for success. Monitor progress and adjust plans as necessary. Work with partners to identify opportunities for joint solution development that leverages both parties strengths and addresses market needs. Oversee the co-development of technology platform integrations and demos, ensuring alignment on product features, timelines, and resource allocation. Develop and implement go-to-market strategies for joint solutions, including messaging, positioning, and promotional activities. Work with the marketing team to co-author blogs, articles, and whitepapers that highlight joint solutions and partnership successes. Develop and execute co-marketing activities with partners, including joint webinars and events Ensure consistent and effective communication of joint content across all relevant channels, leveraging both partners networks for maximum reach. Stay informed about industry trends, competitive landscape, and market dynamics. Share relevant insights with partners and internal teams to drive strategic decision-making. Qualifications 2-6 years of experience in sales engineering or technical pre-sales within the AI technology ecosystem. Proven track record of building and successfully collaborating with ecosystem partners Knowledge of the AI and GenAI technology stack, vendor landscape, and open source frameworks Understanding of cloud service providers and their AI technology services: AWS, Google Cloud, Microsoft Azure is a plus Understanding of NoSQL or relational database space ideal Self-starter with the energy and focus to move with pace and urgency Excellent communication, strategic thinking, and commercial skills BA/BS degree or commensurate experience required

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Software Engineer 2 - Search Design, implement, and test new features within Couchbase's Search offering, which is available on hosted and self-managed platforms. Our search offering is a distributed partitioned index which entails index management that supports exact and semantic search (nearest neighbour). Indexes ingest and build on content obtained from the Couchbase key-value store in real time. The search system supports horizontal scaling and high availability, offering query runtime in the order of milliseconds. The team is responsible for the full stack, from the UI to the storage of the search indexes. Responsibilities Thorough understanding of our search index architecture and some vision to influence product direction Write clean, well-documented code with a strong focus on unit testing and code review skills to uphold high-quality standards Analyze and optimize index performance by identifying bottlenecks, and offering configurable for users to tune queries Strong collaborative skills to work closely with other engineers on cross-functional teams distributed geographically to integrate new features with the overall architecture Troubleshoot complex technical issues related to performance, consistency and scalability Requirements 2-3+ years experience in Database, Distributed Systems, and Software Engineering Solid understanding of distributed systems, good level of proficiency in GOLANG some level of knowledge of information retrieval Collaborative and a play-to-win-together attitude to help peers and guide junior engineers as we onboard Why Couchbase? Benefits Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: Generous Time Off Program - Flexibility to care for you and your family Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance Career Growth - Be valued, Create value approach Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. And much more! Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn More About Couchbase News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application. Show more Show less

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. This is a temporary, remote position at Couchbase with a duration of six months (with possible extension). Key Responsibilities Global invoice processing - Receiving, verifying, and processing vendor invoices in Coupa. Reconciling vendor accounts. Review statements and ensure all invoices and credits are processed and applied. Manage the AP Shared Inbox. This includes being the point of contact for all vendor communications and invoice receiving. Weekly payment run processing. Prepare payment proposals for review and approval. Payment application and reconciliation. Ensure all invoices are marked as paid. Assist with month-end close process. Ad hoc reporting requests as needed. Why Couchbase? Benefits Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: Generous Time Off Program - Flexibility to care for you and your family Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance Career Growth - Be valued, Create value approach Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. And much more! Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn More About Couchbase News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application. Show more Show less

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Job Description - Senior Technical Support Engineer (Split Shift: Wed - Sun/Sat - Wed) We are looking for a Senior Technical Support Engineer to assist our rapidly growing customer base. As part of our Technical Support team, you will be the primary point of contact for Couchbase customers for all technical issues. NoSQL databases are the answer to the demand for high speed, highly available, extremely dynamic data storage and Couchbase is at the forefront of this technology. Working in Couchbase Technical Support, you ll acquire highly coveted skills, essential to this technology, by navigating the world of NoSQL databases. This includes working with Golang, learning about the principals and concepts of distributed systems, understanding what goes into good NoSQL database design, mobile data convergence, and becoming proficient in the best practices for building NoSQL-backed applications. You ll fit right in with us if you have a passion for unraveling complex issues and are comfortable working in a fast-paced environment. If you re looking to work in an open, collaborative environment side-by-side with our development engineers to resolve customer issues and shape future product design, we can t wait to hear from you! Responsibilities Troubleshoot and solve customer issues on their deployments (on-prem and cloud). Engage with customers via multiple channels (ticketing system, and screen sharing tools) to identify and resolve technical support requests while continuing to educate the customers on the use of the product Reproduce customer cases for detailed troubleshooting and analysis. This may include writing or modifying code or simulating node failure situations. Become a product expert for customers and stay up-to-date on new features in Couchbase. Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds or best practices. Train other team members as a highly knowledgeable specialist in one or more Couchbase component area(s). Act as a Single point of contact for the Strategic Customers. Requirements This role requires the Support Engineer to work in split shifts, either Saturday to Wednesday or Wednesday to Sunday, depending on the requirements. BS in Computer Science, Engineering or equivalent experience in software and/or a technologically relevant field 6-10 years of experience working with users/developers to troubleshoot and resolve issues for backend infrastructure applications (e.g. databases, application servers, Hypervisors, Cloud etc.) Strong Unix/Linux administration skills Familiarity with NoSQL databases Experience in troubleshooting distributed high-performance systems Experience using Kubernetes and Docker is a plus Excellent analytical skills, passion for pinning down technical issues, and solving problems Why Couchbase Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers- all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK . Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: Generous Time Off Program - Flexibility to care for you and your family Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* Financial Planning - RSU equity program*, ESPP program*, Retirement programand Business Travel Insurance Career Growth - Be valued, Create value approach Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food Snacks for in-office employees. And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application.

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. The Couchbase QE team is looking for a Software Engineer who can drive high quality for all the components. As part of this role, you will learn the Couchbase products and QEs functional and system test frameworks to scale-out our data infrastructure software systems. You will optimize the framework developed in Python/Golang to handle larger scales under heavy load and stressful conditions. You will be part of a great team that is going through some exciting growth and development.Requirements Highly-skilled in automation and test framework building and implementation Proficiency in coding - Python, C/C++, Java, or Golang 2+ years of experience as SDET In-depth knowledge of tools automation and optimization Demonstrated knowledge of testing one or more of the following: server performance, API interfaces, databases, file systems, operating systems, network performance and storage Experience with working on large scale enterprise distributed systems or relational/NoSQL databases Experience setting up and configuring test environments along with infrastructure as a service including Windows and Linux operating systems, networking and proxies, and client-server tests Experience capturing network traces and basic analysis Excellent written and oral communication skills, analytical skills, fanatical attention to detail, and curiosity Demonstrated competence and self-motivation in analyzing problems Ability to work in a fast-paced environment and to be an outstanding team player Experience with cloud platforms (AWS, GCP, Azure) and managing Kubernetes clusters on these platforms is an added advantage Knowledge of CI/CD tools and practices (e.g., Jenkins, GitLab CI, Argo CD) Why Couchbase Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers- all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK . Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: Generous Time Off Program - Flexibility to care for you and your family Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* Financial Planning - RSU equity program*, ESPP program*, Retirement programand Business Travel Insurance Career Growth - Be valued, Create value approach Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food Snacks for in-office employees. And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application.

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Job description Build cutting edge products that are at the intersection of AI, Databases and Data Processing. Discuss and debate with your peers as you help figure out product requirements and the architectural approach to getting things built, tested supported. Design, implement, test, troubleshoot support needle-mover capabilities across server, mobile, sdks, cloud and AI with simplicity, elegance and economy. Think quality; think leverage. Develop high-quality software and use unit, component, and end-to-end automation tests so we know we have high-quality software Eligibility Should have completed Education: BE/ B-Tech / M-Tech with strong Computer Science Fundamentals. 2+ years of Experience in working with languages like Go, Java, Python or C/C++. You think distributed systems problems, AI Models, and data structures are cool You re a self-motivated, independent, and high-performance individual. You learn quickly and you enjoy worthy challenges You re a good communicator and an excellent team player You like working in organisations that strive to have a good balance between doing it right and moving quickly This role requires a hybrid work arrangement, with an expectation to be in the office (Bangalore) three days per week. Why Couchbase Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers- all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK . Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: Generous Time Off Program - Flexibility to care for you and your family Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* Financial Planning - RSU equity program*, ESPP program*, Retirement programand Business Travel Insurance Career Growth - Be valued, Create value approach Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food Snacks for in-office employees. And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application.

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. We are looking for a detail-oriented and analytical Data Analyst to join our team. The ideal candidate has a passion for turning data into actionable insights, enabling strategic decision-making, and driving business performance. With a strong background in data analytics, visualization tools, and data storytelling, you will play a critical role in bridging the gap between raw data and business outcomes. Key Responsibilities Data Analysis: Gather, clean, and analyze data to uncover trends, insights, and opportunities that support business objectives. Reporting & Visualization: Develop and maintain dashboards, reports, and visualizations using tools like Looker, Tableau, or Power BI to provide stakeholders with real-time insights. Business Insights: Collaborate with cross-functional teams to understand business requirements and deliver data-driven recommendations. Data Integrity: Ensure the accuracy and reliability of data by implementing and adhering to data governance practices. KPI Tracking: Monitor key performance indicators (KPIs) and metrics, identifying anomalies and areas for improvement. Ad Hoc Analysis: Perform ad hoc analyses to support strategic initiatives and decision-making processes. Process Improvement: Identify inefficiencies in data workflows and recommend solutions to streamline processes. Qualifications Education: Bachelor’s degree in Data Science, Business Analytics, Statistics, Computer Science, or a related field. Experience: 3+ years of experience in a data analysis role. Strong experience with data visualization tools such as Looker, Tableau, or Power BI. Proficiency in SQL for querying and data manipulation. Experience working with cloud data platforms like Snowflake, Google BigQuery, or Databricks is a plus. Familiarity with Python or R for statistical analysis and data manipulation is a bonus. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication skills to present data insights effectively to technical and non-technical audiences. Ability to manage multiple projects and prioritize tasks in a fast-paced environment. Why Couchbase? Benefits Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: Generous Time Off Program - Flexibility to care for you and your family Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance Career Growth - Be valued, Create value approach Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. And much more! Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn More About Couchbase News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application. Show more Show less

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. We are looking for a Solutions Engineer to support the rapidly growing Couchbase user community and help drive customer success. Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical part of a sales engagement. This includes explaining NoSQL advantages, how Couchbase Server works and how it can be used to solve the customer’s problem, all with a good dose of getting customers excited about using this new approach for fast & scalable databases. Whenever customers do a POC or hands-on evaluation, our solutions engineers help drive these by answering their questions and troubleshoot, so you will be hands on with technology. Responsibilities Guide customers in solving their problems and meeting their requirements with Couchbase Server, generating excitement about NoSQL database technology Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution. Developing and delivering exceptional company/product presentations and demonstrations Work with all technical levels from managers, to architects and developers and explain Couchbase Server and its uses Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective Identify and write internal and external technical collateral, like typical deployment architectures or best practices Preferred Qualifications 4+ years pre-sales engineering for enterprise back-end software 2+ years RDBMS including schema modeling, performance tuning and configuration Excellent presentation skills with an ability to present technical solutions concisely to customers or potential customers Experience engaging with developers Passion for diving into technical issues and solving customer problems Proactive in engaging with customer Familiarity with NoSQL databases or other distributed high-performance systems a big plus, but not required BS in Computer Science, Engineering or equivalent experience Why Couchbase? Benefits Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: Generous Time Off Program - Flexibility to care for you and your family Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance Career Growth - Be valued, Create value approach Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. And much more! Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn More About Couchbase News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application.

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Couchbase is looking for an incredible people-oriented IT Systems Analyst based out of our Bangalore office. In this role, you will enjoy solving problems and working closely with our awesome internal staff and IT team members. This is an outstanding opportunity to put your deep technical skills to use and learn (and build) some exciting and innovative technology that drives core business operations. Responsibilities Act as the primary point of contact for IT employee Support in the Bangalore office, as well as remote employees internationally Utilize the helpdesk ticketing system (Zendesk), to participate in incident management and issue resolution including logging, tracking, documenting, and closing issues Setup, troubleshoot, and decommission employee laptops/desktops consisting of both macOS and Windows endpoints Provision and manage hardware/software for new hires, mobile device setup, installation and/or post installation support Support endpoint and SaaS software systems, troubleshoot issues, support access requests Support corporate network, phone system, printers, Audio/Video equipment, and other desktop related support including Zoom room system operation and maintenance Document standards, best practices and policies as needed using Google Drive, Confluence, etc. Strategic IT project work as needed Preferred Qualifications 5-6 years of desktop support experience (including both macOS and Windows) Onboarding/Offboarding experience Deploying & troubleshooting experience with Mac & Windows. (Heavy on Macs) Okta administration experience, including but not limited to setup and configuration of SAML applications, user groups, rules, and Workflows platform Proficiency with SaaS administration experience with Okta, O365, Zoom, Slack, Google Workspace (Google Drive), Zendesk, JIRA/Confluence, VPN support Experience with Active Directory, basic networking (TCP/IP), Windows servers pertaining to file permissions Knowledge or implementation of mobile device management systems (MDM), such as Casper, JAMF, VMware WorkspaceOne, etc. Experience with threat management systems and endpoint protection (AV) Minimum Qualifications 4+ years of desktop support related experience (including both macOS and Windows) Bachelor of Science, in a related field, such as Computer Science Proficiency with setup, configuration, and decommission of employee hardware (laptops) Experience with Saas based applications Must be proactive, ownership-driven, customer focused and possess a positive attitude toward all employee requests and needs Excellent problem solving skills, and willing to take on new challenges Excellent customer service & interpersonal skills Flexible and open to changing priorities and managing multiple tasks Ability to quickly identify, prioritize, and execute critical tasks Strong understanding of complex technical issues Ability to communicate effectively; transfer knowledge and follow up with end users across all levels of the company Why Couchbase Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers- all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK . Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: Generous Time Off Program - Flexibility to care for you and your family Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* Financial Planning - RSU equity program*, ESPP program*, Retirement programand Business Travel Insurance Career Growth - Be valued, Create value approach Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application.