Sales Manager

This role is for one of the Weekday's clients

Requirements

Key Responsibilities

2. Partner Training & Enablement

3. Warranty & After-Sales Support

4. Operations & Commercial Enablement

5. Strategic Cross-Functional Coordination

• Sales & Business Development
• Develop and execute sales strategies for offline retail channels to achieve revenue targets and market expansion goals.
• Identify and secure new business opportunities, fostering long-term partnerships with key customers, retailers, and strategic accounts.
• Maintain and strengthen key account relationships to ensure partner satisfaction and repeat business.
• Conduct market analysis and competitor benchmarking to guide pricing, product placement, and promotional strategies.
• Train partner teams and retail staff on product knowledge, sales techniques, and operational processes for consistent brand representation.
• Provide guidance and SOPs for managing complex situations such as warranty claims, repairs, or customer escalations.
• Oversee warranty claims, including in-store repairs and replacement logistics.
• Develop training modules and operational guidelines for partners to handle service issues effectively, reducing resolution time and operational load.
• Monitor after-sales metrics, identify trends, and recommend solutions to improve product reliability and customer satisfaction.
• Manage product listings and catalog optimization for retail partners, ensuring accurate SKUs, pricing, and brand compliance.
• Handle financial operations such as invoicing, payment reconciliation, and commercial reporting.
• Lead seasonal planning, coordinating new product launches, advance orders, inventory allocation, and sales projections.
• Provide data-driven insights to optimize stock levels, improve partner readiness, and maximize profitability.
• Act as a bridge between sales, marketing, supply chain, and finance teams to ensure smooth end-to-end operations.
• Develop and implement process improvements and SOPs for sales, partner training, and operational workflows.
• Deliver analytics and performance reporting to leadership to enable informed decision-making and strategic planning.
  

Impact & Value

• Drive revenue growth through strategic sales, new business acquisition, and partner enablement.
• Enhance partner efficiency and customer satisfaction with training, warranty support, and operational guidance.
• Strengthen offline retail presence through effective operational oversight, product listing optimization, and pre-season planning.
• Serve as a strategic advisor to leadership, providing actionable insights on sales trends, market dynamics, and operational performance