Responsible for the overall operations and maintenance of the property in order to provide customers with a comfortable environment and quality services and retailers with adequate facilities/ support leading to customer satisfaction and enhanced consumption Day to day/end to end mall operations Ability to handle Security, Parking, Housekeeping, Mall Maintenance and other Operations teams i.e Complete - facility management Delegating the responsibilities to the mall management team (subordinates) and outsourced agencies (Housekeeping Security) of Entire Mall and then taking feedback and reporting the same through MIS reporting system. To attend sort out the complaint of customers and brand owners as well as shop owners. Good team management Good communication Should have technical knowledge Should be outspoken and have good interpersonal skill Prepare an overall budget in coordination with Management for the Operations department Ensure adherence to the budget assigned for the various activities/ areas of operations (such as Engineering, Parking, House-keeping, Security etc.) Work effectively with internal departments (esp. leasing) and information is communicated around the business units - new store openings, launches, events, changes to procedures, staff newsletters. Contribute to the establishment and maintenance of positive relationships with tenants, Mall customers, community civic and governing officials, vendors, and customers Online Marketing - Assess the effectiveness of the mall website and implement content improvements and new features to meet on-line objectives. Manage and develop the e- newsletters from the website as required. Incorporate online activities with offline marketing promotions Consumer PR - Day to day responsibility for all PR Customer, Tenant as well as Govt Agencies Develop, understand and communicate relevant retail trends to include sales and footfall forecasting reporting and general issues Marketing Campaigns - Develop and implement ATL and BTL marketing campaigns and brand strategies to achieve growth in footfall. Preparing the annual Marketing Plan, and ensuring that marketing objectives are achieved Work closely with all agencies to develop yearly media plan and ensure timely and top-class implementation of all marketing communications. Develop and manage relationships with retailers, head office, suppliers, retained agencies ensuring cost efficiencies and brand guardianship is achieved at all times. Collecting monthly CAM (Common Area Maintenance) charges from the shop owners of mall and to maintain its record. Preparing the monthly Power point presentation of all promotional activities, branding events taken place at the Mall in that respective month. Develop and Implement SOP for each activity and then develop an affective MIS reporting system. Checking authorizing daily / weekly / monthly administrative expenses. Checking authorizing bill of specialized services provided by outside agencies. Checking approving materials requisitions for Entire Mall. Follow up for CIVIL Works, Pre monsoon cleaning and other civil related works to be attended. Parking Management Pay Park system for generating Revenue for Mall. Follow up for Technical Works - lifts, HVAC, DG set, plumbing, carpentry etc Record all complaints in complaint register resolve the same on priority basis. Co-ordinate with Marketing, Accounts, Customer Service and Maintenance Team. Benchmark the leasing status at other competing malls and update the market information and use the same to increase the occupancy at Mall. Responsible for enhancing sale of retailers, Responsible for documentations tracking lease/re-lease of retail spaces, Tracking occupancy of the mall. Evaluate performance of retailers on continuous basis and recommend churn as required Ensure category brand mix are performing optimum Networking with existing / potential retail fraternity / brokers / investors Analyzing and evaluating ongoing Business Performance of tenants Managing the business planning budgeting process Timely and accurate reporting of Mall performance Storefronts trends, Fit-out guidelines, Tenant Co-ordination Creating framework for key Retail Events and Promotions Executing Retail Events Promotions to exceed the expectation Conduct Business Review Meetings Key Areas : Lease Coordination Legal Coordination Retail Design Revenue Sales Maximization Events, Promotions, Sponsorships Retailer Relations New Initiatives for Revenue Customer Delight Lease Administration Budgeting Finance Business Review Meetings General Duties Retailer Communications Qualifications Knowledge of building systems and financial accounting Operations or facility management experience at a senior level as part of a shopping centre or property management team Simple valuation and investment principles Technical and soft services contractor procurement and management Understanding and application of risk management in the property environment Can involve standing and walking Additional Information Contact HR Number- 8392901272 Mail Id - khushboo.sikarwar@ashokauto.com
Job Loation - Agra and minimum relevant experience- 5 years Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource management Qualifications Minimum graduate with MBA holder. Additional Information Contact Email ID- manoj.kumar@ashokauto.com
As a Customer Service Representative at a TATA MOTORS DEALERSHIP, your main responsibilities will involve greeting customers and guiding them to available mechanics, as well as consulting with mechanics to discuss necessary repairs and potential alternatives to costly repairs. You will leverage your knowledge of the dealership's products and services to offer detailed information and promote sales to customers. Additionally, you will be responsible for addressing customer inquiries regarding service outcomes, scheduling appointments, vehicle drop-off and pick-up, warranty protections, cost-saving options, and the benefits of trading in vehicles versus repair. In this role, you will play a key part in managing and overseeing the dealership's workflow and schedule, ensuring efficient operations. You will also be tasked with contacting customers to inform them of any service updates or changes in car pick-up times. Building and maintaining positive relationships with customers is essential to encourage repeat business. Furthermore, you will collaborate with service technicians to facilitate parts ordering and ensure the availability of necessary components when required. The ideal candidate for this position should hold an associate's degree, diploma, or ITI in mechanics or automobile-related field. Prior experience in the automotive industry can be beneficial. A solid understanding of automotive technology and the industry is crucial, along with exceptional customer service, interpersonal, and communication skills. Strong organizational abilities, effective decision-making, and problem-solving capabilities are also highly valued. Being able to communicate effectively with mechanics, customers, and management is essential to succeed in this role. This position is based in Mathura, Aligarh, Agra, Etawah, and Firozabad, and offers a salary range of 1,20,000 to 1,80,000 per annum. For further inquiries or to apply for the position, please contact the HR department at 8392917471 or email us at manoj.kumar@ashokauto.com.,
As a Customer Relationship Manager - Service, your primary responsibility will be to monitor relationships with existing customers through CRM systems. You will ensure that the CRM system effectively manages the sales funnel and supports customer retention. Developing and implementing marketing techniques to attract new customers will be a key part of your role. You will be tasked with setting specific marketing strategies to retain customers, planning and managing multi-channel marketing campaigns, and suggesting innovative methods to address customer needs. It will also be essential for you to track marketing metrics and trends, such as conversion rates and web analytics, to optimize performance. Additionally, you will assist in organizing promotional events to reach prospective customers and will be involved in reviewing and selecting CRM software that aligns with our company's requirements. Conducting market research to stay updated on trends and competition will also be part of your responsibilities. Qualifications: - Any Graduate with a minimum of 3 years of relevant experience in Customer Relationship Manager - Service - Knowledge of the features, benefits, and advantages of both our products and those of our competitors - Familiarity with financing options, including generating quotations based on available schemes, required documentation, and timelines - Understanding of all value-added services associated with the products - Awareness of significant events throughout the year that may impact sales - Ability to conduct product demonstrations and effectively handle objections Location: Agra, Uttar Pradesh Additional Information: - Salary Budget: INR 1,80,000 - 3,00,000 per annum - Contact Email: manoj.kumar@ashokauto.com,
As an experienced Operations Manager, you will be responsible for planning and coordinating administrative procedures and systems to enhance efficiency. With a minimum of 7 years of experience in a managerial role, your expertise will be crucial in streamlining processes and ensuring smooth operations. Your duties will include recruiting and training personnel, assessing staff performance, and managing schedules and deadlines. You will oversee the flow of information within the company, monitor inventory of office supplies, and manage costs and expenses within budgetary constraints. Additionally, you will be responsible for overseeing facilities services, maintenance activities, and tradespersons to ensure a well-functioning work environment. Your role will also involve organizing and supervising various office activities such as recycling, renovations, and event planning. To excel in this position, you should have proven experience as a Group Administration Manager and a deep understanding of office management procedures and legal policies. Proficiency in MS Office, financial management principles, and a Bachelor's degree in business administration or a related field are essential qualifications. An analytical mindset, problem-solving skills, excellent organizational abilities, and multitasking skills will be beneficial in this role. You will need to stay updated on organizational changes and business developments to ensure that operations adhere to policies and regulations. As a team player with leadership skills, you will play a vital role in ensuring maximum efficiency and compliance within the company. If you are ready to take on the challenge of overseeing IT, administration, and security-related aspects across all branches, this position in Agra, UP, offers a salary range of 3,00,000 to 5,00,000 lpa. For further details or to apply, please contact the HR team via email at manoj.kumar@ashokauto.com.,
Responsible for handling and monitoring flow of money on a day-to-day basis whereas a finance executive job description involves planning, budgeting, and strategizing the flow of money and managing assets and liabilities of the company for the future . Qualifications Graduate Degree in Accounting Knowledge of market research, sales and negotiating principles Advanced level fluency in MS Office; knowledge of CRM software is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills. Enthusiastic and passionate Additional Information Job Location - Agra, UP Salary Budget - 1,50,000 - 2,00,000 lakh per annum Email ID of HR- manoj.kumar@ashokauto.com
Hands-on experience with managing and supervising the accounts receivable department and ensuring the payments are collected from clients on time. Manages the staff part of the accounts department of the company. Set regular weekly and monthly deadlines to process the payment and accounts. Prepare reports of regular intervals (monthly, quarterly and annual) making forecasts on payment flow. Oversee the processing and organising of bills, records and invoices ensuring quality maintenance at every step. Negotiate and settle non-payment disputes with clients efficiently. Keeps track of all payment transactions to be upheld by the company’s clients. Qualifications A bachelor's degree in business administration, accounting, finance, or related field preferred Minimum 8 years of accounting experience and a CPA certificate is a plus. Experience with leadership roles and display problem-solving capabilities. Basic computer skills (MS Office) with prior experience working with accounting software. Strong interpersonal and communication skills to interact with employees, superiors and customers. Strong analytical and time management skills. Good presentation skills. Well planned, organised with keen attention to detail. Additional Information Job Location - Agra, Uttar Pradesh Salary Budget - 2,20,000 -3,60,000 per annum email us - manoj.kumar@ashokauto.com
As a customer service representative at a TATA MOTORS DEALERSHIP, your primary responsibility will be to greet customers and direct them to available mechanics. You will consult with mechanics regarding necessary repairs and explore possible alternatives to expensive repairs. Utilizing your knowledge of our products and services, you will offer detailed information about available parts and service options to customers. In this role, you will be answering questions about service outcomes, scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. It is essential to provide customers with information on warranty protections, potential cost savings, and the benefits of trading in versus fixing their car. You will also manage and oversee the dealership's workflow and schedule, ensuring smooth operations. Furthermore, you will be responsible for calling customers to inform them about service changes or car pick-up times. Building and maintaining positive customer relationships is crucial to encourage repeat business. You will collaborate with service technicians regarding parts ordering and ensure that parts are available when needed. To qualify for this position, you should possess an associate's degree, diploma, or ITI in mechanics or automobile. Experience in the automotive field can be advantageous. A strong understanding of automotive technology and the industry is necessary. Excellent customer service, interpersonal, and communication skills are essential. Strong organizational, decision-making, and problem-solving abilities are also required. The ability to effectively communicate with mechanics, customers, and management is crucial. This position is based in Mathura, Aligarh, Agra, Etawah, and Firozabad, with a salary budget ranging from 1,20,000 to 1,80,000 per annum. For further inquiries or to apply, please contact HR at 8392917471 or email us at manoj.kumar@ashokauto.com.,
Selling of Spare parts to the crushing and screening industry Technically understand crushing equipment product and give solutions to customer on parts requirement Coordinates Service repairs and Parts deliveries Visit existing and new customers regularly to generate parts sales Experience in Crushing and Heavy equipment parts sales Give support to customer through internal service team help and drive to get parts requirement Act on customer feedback on priority basis Commitment to customer based on the stock availability and followup on the payment schedule Commitment to customer on parts requirement delivery with internal support and coordination Qualifications Strong knowledge on crushing industry selling spare parts Ready to Travel extensively Pan India to generate business Guide and mentor the service and within sales team to achieve target Good at presentation, MS office and ERP skills Experience in Crushing and Heavy equipment parts sales Strong communication skill English, Hindi and regional language customer handling experience good at Mechanical knowledge BE in Mechanical, Diploma in Mechanical Additional Information Ashok Auto Sales Tata Motors Spare Parts Manager Job Location- Agra, Aligarh (Uttar Pradesh) Salary Budget - 20k-25k 6 yrs Relevant experience
The Bodyshop Advisor will be responsible for welcoming customers, assessing vehicle damage, and providing repair cost estimates. They will also coordinate communications between customers and technicians, manage repair timelines, and ensure customer satisfaction. Qualifications Experience in customer service and vehicle repair estimation Strong communication and interpersonal skills Basic knowledge of vehicle mechanics and repair processes Attention to detail and ability to multitask Ability to work independently, prioritize tasks, and meet deadlines Proficiency in Microsoft Office and other computer programs Degree/ Diploma/ ITI in Automobile/Mechanical Engineering is must. Additional Information Ashok Auto Sales TATA MOTORS DEALERSHIP Job Location - Mathura, Aligarh, Agra, Etawah Salary Budget - 1,20,000- 2,24,000 per annum Contact HR - 8392917471 Email us at - manoj.kumar@ashokauto.com
Job Location- Agra, Uttar Pradesh Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Create and maintain comprehensive project documentation Qualifications Diploma/ BE/ B. Tech with min. 1 years of knowledge of project planning execution via PERT / GANT Charts Should possess knowledge of Ms office, Internet and Computers, Project Costing and Contracting. Working Knowledge of AutoCAD Additional Information Contact Email ID- khushboo.sikarwar@ashokauto.com
Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Create and maintain comprehensive project documentation Qualifications BE/ B. Tech with min. 10 years of knowledge of project planning execution via PERT / GANT Charts Should possess knowledge of Ms office, Internet and Computers, Project Costing and Contracting. Working Knowledge of AutoCAD Additional Information HR Mail - khushboo.sikarwar@ashokauto.com
You will be responsible for coordinating internal resources and third parties/vendors to ensure the successful execution of projects. It will be your duty to make sure that all projects are completed on time, within scope, and within the allocated budget. You will be involved in developing project scopes and objectives, engaging with relevant stakeholders, and ensuring technical feasibility. Additionally, you will need to ensure the availability and proper allocation of resources, as well as create a detailed project plan to monitor progress. Your role will also involve utilizing appropriate verification techniques to manage changes in project scope, schedule, and costs. Monitoring project performance using suitable systems, tools, and techniques will be crucial, and reporting and escalating any issues to management when necessary. Maintaining comprehensive project documentation will also be part of your responsibilities. To qualify for this position, you should hold a Diploma/BE/B.Tech degree with a minimum of 1 year of experience in project planning and execution using PERT/GANT charts. Proficiency in Ms Office, Internet and Computers, Project Costing, and Contracting is required. Working knowledge of AutoCAD will be an added advantage. For further details or to apply for this position, please contact us via email at khushboo.sikarwar@ashokauto.com.,
You will be responsible for handling and monitoring the flow of money on a day-to-day basis as a finance executive. Your role will involve planning, budgeting, and strategizing the flow of money, as well as managing assets and liabilities of the company for the future. To qualify for this position, you should have a Graduate Degree in Accounting. Additionally, you should have knowledge of market research, sales, and negotiating principles. Advanced level fluency in MS Office is required, and knowledge of CRM software is a plus. Excellent communication and presentation skills are essential, along with the ability to build relationships. Strong organizational and time-management skills are also necessary, and a passion for the role is highly valued. This position is based in Agra, Uttar Pradesh. The salary budget for this role is in the range of 1,50,000 to 2,00,000 lakh per annum. If you are interested in this opportunity, please reach out to the HR department via email at manoj.kumar@ashokauto.com.,
As the individual responsible for leading and delivering support for applications, you will play a crucial role in ensuring that projects are completed within the set time, quality standards, and budget using defined methods, processes, and tools. Your focus will be on supporting activities to enhance our product's reliability, even in challenging market conditions. You will be expected to utilize established techniques for estimating, planning, resource management, and quality management. Collaborating with your team, you will work towards identifying and implementing preventative measures to minimize incident/problem re-occurrence. It will be your responsibility to manage the team effectively to ensure that service levels are met and understood. Developing processes to optimize failure-mode part analysis effectiveness and reduce part analysis time will be a key aspect of your role. You will engage with cross-functional teams to address and resolve technical and commercial warranty issues. Setting the strategy, goals, objectives, and priorities of the BCS NA/SA Warranty team in alignment with BCS strategic priorities will be crucial. Developing clear and concise internal/external warranty reporting processes to convey warranty status accurately and drive appropriate actions will also be part of your responsibilities. Moreover, you will create and promote effective application of warranty-related policies, procedures, and work instructions within the NA/SA warranty team. Your qualifications should include at least 5 years of experience in filing warranty claims in volume brand passenger vehicles, preferably from an AUTO ACCOUNTS BACKGROUND. Proficiency in MS Office, particularly in MS Excel and PowerPoint, is essential. Excellent communication, decision-making, multitasking abilities, and knowledge and experience in dealing with vendors are required. Strong problem-solving, interpersonal, and organizational skills are also important for this role. Additional Information: Company: Ashok Auto Sales TATA Motors Job Location: Etawah, Uttar Pradesh Salary Range: 20,000 to 30,000 per month,
The Bodyshop Advisor role involves welcoming customers, evaluating vehicle damage, and providing repair cost estimates. You will be responsible for facilitating communication between customers and technicians, overseeing repair schedules, and ensuring customer satisfaction. To excel in this role, you should have experience in customer service and estimating vehicle repairs. Strong communication skills and the ability to interact effectively with others are essential. A basic understanding of vehicle mechanics and repair procedures is required, along with exceptional attention to detail and the capacity to handle multiple tasks simultaneously. As a Bodyshop Advisor, you will need to work autonomously, prioritize assignments efficiently, and adhere to deadlines. Proficiency in Microsoft Office and other computer software is necessary for this position. A Degree, Diploma, or ITI in Automobile or Mechanical Engineering is mandatory to be considered for this role. Additional Information: Company: Ashok Auto Sales TATA MOTORS DEALERSHIP Job Location: Mathura, Aligarh, Agra, Etawah Salary Range: INR 1,20,000 - 2,24,000 per annum For further inquiries, please contact HR at 8392917471 or email us at manoj.kumar@ashokauto.com,
Advanced Excel. Fresher/ Min 1 year of Experience in Advanced Excel. Knowledge of SQL will be an added advantage. Knowledge of MIS and Data Management. Excellent coordination and communication skills. Ability to prepare delivery files, Data Manipulation. Making MIS Reports on collated data. Ensure accuracy and timeliness of reports/delivery sent. Proficient with Excel Formulas such as Pivot Table, V-lookup, H-lookup, Conditional formatting, Count IF, Sum IF, and other basic formulas, etc. Ability to work in a team environment. Qualifications Excellent understanding of data administration and management functions (collection, analysis, distribution etc.) Familiarity with modern database and information system technologies Advanced Proficient in MS Office (Excel, Access, Word etc.) An analytical mindset with problem-solving skills Good communication and collaboration skills any graduate Additional Information Ashok Auto Sales TATA MOTORS Salary Budget is 1,20,000 - 2,00,000
As an individual with a strong background in Advanced Excel, you will be responsible for leveraging your expertise to contribute effectively to data management tasks. Your role will involve working with Excel to prepare delivery files, manipulate data, and create MIS reports based on collated data. Your attention to detail will be crucial in ensuring the accuracy and timely delivery of reports. You should have a minimum of 1 year of experience in Advanced Excel, with knowledge of SQL being an added advantage. Proficiency in Excel formulas such as Pivot Table, V-lookup, H-lookup, Conditional formatting, Count IF, Sum IF, and other basic formulas is essential for this role. Additionally, familiarity with MIS and data management concepts will be beneficial. Working collaboratively in a team environment, you will demonstrate excellent coordination and communication skills. Your role will require you to have a good understanding of data administration and management functions, as well as proficiency in MS Office tools like Excel, Access, and Word. An analytical mindset, problem-solving skills, and the ability to work with modern database technologies are also important qualifications for this position. Joining our team at Ashok Auto Sales TATA MOTORS, you will have the opportunity to showcase your skills and contribute to our success. The salary budget for this position ranges from 1,20,000 to 2,00,000. If you are a graduate with the required qualifications and skills, we look forward to receiving your application.,
You will be responsible for managing the staff within the accounts department of the company. Your role will involve overseeing the processing and organizing of bills, records, and invoices to ensure quality maintenance at every step. Ideally, you should possess a bachelor's degree in business administration, accounting, finance, or a related field. A minimum of 8 years of accounting experience is required, and holding a CPA certificate would be a plus. Previous experience in leadership roles and the ability to demonstrate problem-solving capabilities are essential for this position. Proficiency in basic computer skills, particularly in MS Office, along with prior experience working with accounting software is necessary. You should also have strong interpersonal and communication skills to effectively interact with employees, superiors, and customers. Additionally, strong analytical and time management skills, good presentation skills, and a well-planned, organized approach with keen attention to detail are desired qualities. This position is based in Agra, Uttar Pradesh. The salary budget for this role ranges from 2,20,000 to 3,60,000 per annum. For any further queries or to apply for the position, please email us at manoj.kumar@ashokauto.com.,
As a Logistics Manager at Ashok Auto Sales Tata Motors, you will be responsible for strategically planning and managing logistics, warehouse, transportation, and customer services. Your core duties will involve directing, optimizing, and coordinating the full order cycle. It will be your responsibility to liaise and negotiate with suppliers, manufacturers, retailers, and consumers to ensure efficient operations. You will be expected to keep track of quality, quantity, stock levels, delivery times, transport costs, and overall efficiency. Arranging the warehouse, cataloging goods, planning routes, and processing shipments will be some of your key tasks. In case of any problems or complaints, you will need to resolve them promptly and effectively. Additionally, supervising, coaching, and training the warehouse workforce will be part of your role. Meeting cost, productivity, accuracy, and timeliness targets is crucial for this position. You will also need to maintain metrics, analyze data to assess performance, and implement necessary improvements to enhance operations. The ideal candidate should have proven working experience as a Logistics Manager with a successful track record in distribution and logistics management. Proficiency in standard logistics software is essential for this role. Strong analytical, problem-solving, and organizational skills are highly valued. As a Logistics Manager, you should exhibit demonstrable leadership abilities and the capacity to manage staff effectively. The role requires the ability to work independently, handle multiple projects simultaneously, and deliver results in a timely manner. If you are looking for a challenging opportunity in the logistics field and possess the required qualifications and skills, we encourage you to apply for the position of Logistics Manager at Ashok Auto Sales Tata Motors. The job location for this position is in Lucknow & Agra, Uttar Pradesh, with a salary budget ranging from 2,00,000 to 3,00,000 lpa. For further inquiries or to submit your application, please contact us via email at manoj.kumar@ashokauto.com.,